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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 368

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V
Varun Sanwalka
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please help me to track & find my lost mobile handset

From,
Mr. Varun Sanwalka
14 Deepali Pitam Pura,
Opposite Sharda Niketan,
Delhi -110034
New Delhi, India
Telephone no. [protected]

To,
Sony Erricson,
India.

Subject : Please help me to track & find my lost mobile handset.

Dear Sir,

I am regular user of Vodafone Cellular and has been using the phone [protected]...
+1 photos
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sanjay Rahul
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with brand new W380i

Dear Sir,

1. I purchased one W380i Sony Ericsson phone from M/S Neeru Enterprises Noida (Sony Ericsson Experience Store) on 23.8.2009 (bill no. 2716 dtd 23.08 2009, IMEI no – [protected]).

2. Since its purchase it was showing "emergency calls only" most of the time,I replaced the Dolphin(MTNL/BSNL) SIM with Airtel one but again the message 'Emergency calls only ' was appearing.Both...
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P
Praneeth
from Hyderabad, Telangana
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Network Problem, Camara, stupid Software

Hello Sir,

well i am praneeth purchased a new w580i mobile in the month of june2009, i am very disappointed with the mobile its not working properly more over the services center people are very stupids they even dint solve the problem what ever the problem is they just tell that software is corrupted and need to install software my question is how many times i should keep updating this bleady software till now i...
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P
Priyal Nagare
from Mumbai, Maharashtra
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poor aftersales service

i purchased your W910i(red) mobile from "Paragon dep.stores." Thane,on 6/05/2008 . it was working allright for few days but later it developed some problem with the software.It was given to the service centre at Thane (Ccom Services,F/11.Eternity Mall,Teen hat naka,Thane-west)they rectified the problem but they took very long ,almost 2 weeks for that.Last month I had some problem with the keys(buttons) and there was dust in the...
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This R-306 Mobile was purchased from SONY AVIO-Parsavnath Mall, Faridabad on[protected] and it was giving problems of hanging and keypad not working. I contacted Sony service Centre Sector-1 Market N.I.T Faridabad but they don't listen properly. They sent the set to Company for the replacement of motherboard and it was replaced by the Co. but the set is still not working and they are not properly attending the customers.They give phone...
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D
darpan kumar
from Mumbai, Maharashtra
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not repair under warranty period

i (darpan kumar) having some technichal fault in my phone.model no.w580i.i go to the service center on 28/08/2009 named as-the progressive system,ABC Tower,shop no.17 1 floor,sigra,varanasi phone.no.[protected].i submite my phone but till now i don't get my phone back.i reach the center 4 or 5 times but they only giving me dates.my phone is under warrenty period.sir now i look for a quick step by you.thanking you.

darpan...
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S
Sandeep Kanchinadam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD Screen

Hi,

I have bought a Sony Vaio Laptop(NR 38) on sep 23 2008. But, within 3 months my screen gave a crack and gradually nothing is visible on the screen. Inspite of being in warranty,Sony Service centre located at Sakinaka,Mumbai is rejecting to replace the screen. They say that it is a physical damage and hence not covered in the warranty.

Why should I pay 18000 rupees when there is absolutely no fault of myne....
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G
G Arun
from Palghat, Kerala
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Mobile Missing

Dear Sir,
My mobile is missing last Saterday afternoon(19/09/09) 2.00 O'clock on the way to my Home(Thiruvallur to Ikkadu Kandigai). Please Inform me, if you got any information regarding to my mobile.

mobile details:

Mobile Brand-Sony Ereccion
Model: W580i (Sliding model)
Mobile IME - [protected]
Silm Card No: [protected] (Vodafone)

Please help me, this my...
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V
Venkatesh
from Vepagunta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motherboard

I bought W580i 15 months back, and now the cell was not starting at all, when I checked out at the Sony Ericsson service center at Vizag, they told me that its Motherboard was damaged.

They told than the motherboard cant be replaced and suggested me to buy a new mobile, its very bad just after the completion of the warrenty motherboard got damaged, and even in the warrenty period i have got many problems and have given my...
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Sushil Likhite
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Center woes

This is regarding one of the worst cases of phone service i have come across. I have handed in my SE P1i to a service center in Dadar(west), Mumbai. I am detailing the entire episode with dates for your reference.
August 1 - hand in my phone at the service center. i am told that the estimation would take 2-3 working days and on approval, the repair would take 2-3 working days.
August 4 - Cost of Rs. 1975 as told by the service...
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P
pankaj rajwar
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dvd not playing taking time

i have purchase sony car dvd player dated 1-2-08 it is in warrenty period of two year last month it is taking more time in playing dvd i have shown it in sony service center after checking it they said that lens it not working and we have to order a lens after one week service center employe make a call that your dvd player is working and after one week same problem is there please suggest me what i have to do for sony dvd player i want...
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G
gopal k patel
from Melur, Tamil Nadu
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NO FEATURES AVAILABLE AS SHOWN ON WEBSITE

I have purchased sony ericsson W395 of 7500 rupees on 13yh sep 2009 after seeing the features on sony's official site and it showed that it had motion gaming ,usb connectivity & java supported phone but non of its true and i am fooled by the sony site .There is no motion gaming ,no java file can be installed and so i want my money back from sony company....
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D
dharmender kumar
from Chennai, Tamil Nadu
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poor model z555i

To,
The regional manager
Sony Ericsson India ltd.
Delhi


Sub:- complaint of hand set-Z555 , regarding

Dear sir

I am dharmender kumar I bought a hand set model no-Z555i Emi no-[protected]
Sl no-CB511B3EJ4 from your authorized dealer dated:-.05.06.2009. because every body knows this name for faiths and trust. And I have lot hope and faith on your company...
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D B Bisht
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacturing Defect

Dear Sir,
I had purchased SONY CRT TV 21” on 14.04.2008. After one month on 14 May 2008 the set turned off after three and half hours operation. I switched off the set and again started it, again after 10 minutes it turned off automatically. I contacted dealer M/S Jyoti Electrovision, Kalyan(W), Pin 421 301, (Phone[protected]. After some days DOMBIVALI Service Centre(Sony) technician attended the set. In the month of August...
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A
Aakash Goyal
from Noida, Uttar Pradesh
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No reply for my mail on asking for replacement

Sir,
I purchased my Sony Vaio laptop model VGN-CS17 with serial no.7001678 on 26 Oct'09. Shortly after the purchase the fan started to make noise and so I got it repaired at the Jaipur service center. Then again one day the laptop was dead so I gave it to the Agra service center and got it repaired. After this incident the cd/dvd drive of my laptop stopped working and so it was again repaired at the Jaipur service center. Now...
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SRIDHAR NAGARAJAN
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper service for more than 120 days

I had bought a Sony 3LCD WEGA ENGINE TV MODEL KF-E50A10 from SONY WORLD,Ashok Nagar, Chennai, India in Nov 2006. I had no problems with my T.V. until April 2009. In May 2009, the T.V. automatically started switching on and off by itself, for every 30 seconds. Hence I am not able to
view any program continuously.

I had given a complaint with Sony Service Centre at Valasarawakkam who inspected and after collecting Rs.100...
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A
anuj dahiya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want new body for my phone

hey help me out where i can get new body for my phone...
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sreekanth reddy
from Hyderabad, Telangana
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Lost/Block

My mobile's IMEI no. is [protected]. Its Sony Ericsson C510 cybershot model. I want to block my mobile handset. Its stolen from my home. So, please block my mobile handset....
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V
vasu tandon
from Pune, Maharashtra
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Getting service unsatisfactory

I have handed over my mobile under their work order no. SE[protected] on 11.9.09. This phone is under warranty. I am moving out of my city on 19th Septr and service centre neither infming me when they will deliver my phone before my leave to this city nor providing me new phone. They are also not informing specific date of delivery. I need my phone as i am suffering my business too....
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Suresh Yemineni
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

error when putting the charging

Dear Sir/Madam,

I am using Sony Erricsson Z530i model mobile. I got the display problem when opening the flip.so I took the service from service center and they replaced the FLEX cable to this model Z530i. and the next i got the error when putting the charging. the error is : "Serious Error : Stop charging and dont use the mobile, please contact sony erricsson call center" that is the error i got.so please...
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