Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 367

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sreenivasan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING AUDIO AND CD NOT PLAY

STK 4172 II AUDIO OUT PUT NOT WORKING AUDIO VOLTAG OK AND CD NOT PLAY ALL DISEPLAY OK AUDIO POWER BORD REELYA SWITCH NOT WORKING WHAT IS THE PROBLUM ..? thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveen sharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking of my Lost mobile and card having no.9958966216

From,
Mr. Naveen sharma
c/o 1/9628 B Bahel gali No-4 pratap pura shahdara
Delhi-110032
Delhi india
Phone : +91 [protected]
To,
Sony Ericson,
India.

Subject : Tracking of my Lost mobile and card having no.[protected]

Dear Sir,

I am regular user of Airtel and has been using above phone [protected] since last 1 years. On dated 06/10/2009, mybr...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
R
ria barua
from Noida, Uttar Pradesh
Report
Copy

Defect in 29 inches flat screen purchased within 1 year

A Sony Flat Screen TV(29 Inches) was purchased in December 08(Model No)-SZ292M88.Not even one year had passed it showed a tuning problem in the month of October 09.Complaint was lodged in the sony customer service centre as we were still covered under the Warranty period on October 01,2009.Service engineer had come on October 03 2009.It looked he didnt have much knowledge about repairing the moment he had left the tuning problem had reappeared...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Namit Narain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Ericsson Mobile Service Complaint

Its been almost 11 months of me using Sony Ericsson W910i phone. It is very unpleasnt for me to tell you that I almost got a very unsatisfactory experience from my handset. I gave my handset which is in warranty till 10th of october, 2009, to an authorised Sony Ericsson service center in Vashi, Mumbai.
The follwoing are the problems after the diagnosis:-
1. Software Problem
2. Key pad problem

The following...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
akshya verma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

it is 2nd month but still i hav not not recieved my set repaired

30 aug 2009 with the sony ericsson service center. But till now ie after two months i haven't received my set repaired. They are just postponing its delivery on one excuse or the other. Once they said that i can receive my set but on reaching there they said it hasn't been repaired. I am harassed at the hands of sony ericsson service center vaishnavi Services, A 1,aacharya niketan mayur vihar phase 1,,Delhi.
& i 'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
83 Comments
Report
Copy
S
sunil dube
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network access

i have a SE w 810i phone it fell down from my hands and the display was broken but i could call and recieve call on ot the only problem was i couldnt see the number as the broken desplay i gave the phone to the service centre R.T. Resourcing ,they change the display and gave it to me but after that i started getting no network coverage message on my cell and i was not abel to call anyone i gave it back to the service centre they sent it...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
D
D N Chandrashekhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Cybershot Camera - Worst Service

Hi,

I had given my sony cybershot camera model number DSC-H50, serial number 2314658 to one of the SONY AUTHORISED SERVICE CENTRE, M/s. Srikara Marketing Services Ltd., G-9, Srinivasa Towers, Besides ITC Kakatiya Sheraton Hotel, Greenlands Road, Begumpet, Hyderabad-500016, Phone: [protected] or [protected] on 24-09-09 as it was not "switching on".
I was assured that I would get back the serviced camera...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapan Kumar Guha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non installation of product.

Sir,
I have purchased a DVD Home Theatre, Model No- DAV-DZ390 (Sl No. 6107605) from Great Eastern Trading Co., SN Banerjee Road, Barrackpore, North 24 Parganas, West Bengal vide invoice no -2394 on 30 Sep 2009. As per the dealer the installation is free of cost and should be carried out within 48 Hours. But till date even after 72 Hours nobody from the company's installation team has turned up and also the dealer is not responding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjay saha
from Agra, Uttar Pradesh
Report
Copy

Eariler Display and now speaker

Hi
i bought a new Sony Ericsson W595 in last week of may. after one month display problem then i will pay Rs 1900/- for changing display. there after one week, same problem again coming then i submitted mobile to service centre and after 45 days i got my mobile. But a new problem is coming. Now one speaker is not working. Please give me the way how do i get new handset from sony under these condition. or i have to registed a copmalin...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
satyajit bandyopadhyay
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loud speaker problem, hazzy sound in coming call and outgoing call with heavy noise front camera not working, bluetooth problem , charging problem

I purchased sony ericsson mobile set model no K810i on13/2/2009. IMEI NO.- [protected] .Then i submitted the set to (sony ercsson service centre) CELL COM ,627, G.T.ROAD, SRERAMPORE, HOOGHLY for microphone problem, loud speaker problem , charging problem on 23/4 /2009. they could not repair the set. Again I submitted the set at ( SONY ERICSSON SERVICE CENTRE) R T OUTSOURCING SERVICES LTD. 2 Ripon Street , KOLKATA -16 for same problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
B
Bhasker Dutta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CD is not working

I have a Sony HiFi Music System Model No. MHC - RV5 perchased in 2002 but it starts giving truble in 2008, unable to play the CD I got the the same repaired from SONY Authorised service centre at Kolkata on 11th Nov 2008 but again the same problem exist and I got the same againg repaired in Gurgaon from Sony Authorised service centre on 31st Aug 2009, now again the problem persist. please help me out on the same and advise me how can I take...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tejashri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

software Problem

I've been using this phone since a year.. although there arent any fascinating functions.. i was happy with it. however after some time the colour started fading away and even the backside of the phone is ultra sensitive. it showed scraches since the first week itself. recently my games and application folder turned crazy! the games and application icons started multiplying.. this was only with the stuff stored on my memory card. however...
Helpful
Be the first one to find this review helpful
Found this helpful?
26 Comments
Report
Copy
T
THANGAVEL GOKUL
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WOKING

I bought the phone december 2008. for the past 3 months the phone was hanging and will not work. i have to switch off or remove the battery and switch on. i have given the phone to your authorised service center SRI MOBILE in nagercoil. they charged me Rs.350.00 on august 25 and they told they have reinsalled the software.but my problem is not sloved. repeated i went and finally they told they want to keep for observation. still the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Pradeep Kumar Patra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Complaints against Service Center Spirmon Bhubaneswar

Dear Sir/Madam
I have purchased a Sony Ericsson mobile model no. F305 on dtd 04.03.2009 from Cell Mart Bhubaneswar. The IMEI no is [protected]. After purchasing of mobile I found some technical defects. So I booked the cell at your authorized service station on dtd. 11/07/2009. The Job card prepared at the service station is SE309SPS10236. The main problem is display problem and problem at the Music speaker. But already...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raj kumar
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cannot power on

hi sir,
This is to inform you,
I purchased sony ercsson K660i in january2009 and it stopped working after sometime due to technical problems. I gave that for repairing on 2 sep 2009 at sony ericsson's service centre 523-A Ambedkar road Ghaziabad, i have given that 4 times before also but no result came out. I haven't got it till now.its imei no-[protected]. you are requested to take further step regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S K SHARMA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display problem, key pad hard.no response from the company and poor services

mobile phone model sony ericsson f305 perchased vide bill no[protected] dated 27 jan 2009.
above sighted mobile phone purchased in January 2009, is not working properly. The same was given for repairs previously which had taken 1 month for repairing causing heavy losses, mental agony and harrassment.after the repairs phone was not working properly. Same was shown at your office and was informed that phone needs repairing again. Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
V
venky manavalan
from Ernakulam, Kerala
Report
Copy

valid purchase, but declined by company

sir,
i purchased a sony eriricson mobile from one of the dealers in alwarthirunagar, chennai, bearing the name of asian network. after three months my cell phone got repaired, and i approached the same person for the warranty claim. only after this i came to know that the sony erricson declined my handset claiming that it was not manufactured by their company and that i am not eliglible for any warranty claims. then again i approached...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jamshed Bamji
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement battery

I have been using a Sony Ericsson Bluetooth Headset HBH DS 200 for nearly 2 years and now, the battery does not hold charge for more than 2-3 hours (initially it was 5-6 hours). I wish to replace the battery. I contacted the company through their customer support email id and they instructed me to get in touch with 2 service centres in the suburbs of Bombay. I contacted the centres and information given to me ranged from: (a) deposit your...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tinoj
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New C510 phone Dead

Hi,
This is regarding the C510 phone which i have bought on 11th july 09, which had gone fullydead.
The phone was used very carefully with no liquid intrusion also.

I have taken the phone to your service center in Cochin (Accel frontline)
I was told that the phone was tried with a software change, but in vain.
Phone will work only with board replacement.
This isn very unfair. A phone of...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
Ramprasad
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Given a falut piece

Recently I bought a W205 mobile at the mobile stores (on September 6th 2009). After 3 days I started facing problems of slow operations. I felt it might be a software problem. On Sep 23rd my mobile display turned white. I immediately contacted the customer care and was directed to a service center in Chennai. I informed the service center guys about the white display problem. They told me that it was a software problem and the phone required...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy