Tata Sky Complaints & Reviews

Didn't use the the connection for around 8 months now recharged today but it is showing" wrong card for the set top box "notice. Unable to contact ur customer service . It seems like customer care can only help out with taking loans. Why is the 24*7 also not working like it is asking me to press 5 to get loan . No other option is give . I kindly request you to solve this asap....

I had complained on 19 May on this forum and yesterday, there was an update from Tata Sky that the problem is resolved without ascertaining the facts. Since it was not resolved, I complained again yesterday on this forum. I have also tried calling the technician and the Supervisor ([protected]) since today morning but there is no response. It appears that no one cares about customer grievances.

As a week has passed since my...

Hi,

I give the request for Upgrade my set top box from SD to HD on 16th May 2019. After 7 days, my request is still open. When ever, I talked with Tatasky person via Chat, they told my request will be resolved as soon as possible. But, after 10 days my request still open. Nobody from tatasky still not contact me. I am not really expecting that kind of support from Tatasky....

On 17 of may I have ordered a tata sky connection. From a distributor. Which was of 2500 with 6 months connects free but on 19 may I have received a message on my mobile no that your Id has been deactivated. Then I called to customer care they are not accepting their fault and instead told me that that money had been deducted from my account without my concern this is against consumer act . they are insisting on me to recharge again your...

My complaint dated 19 may 2019 (Subscriber id [protected]), on the subject, is still not resolved. The technician had visited today and i was able to view the channels for precisely 10 minutes. It blanked out again. I called the technician as well as another gentleman who had called me through number [protected], to inquire if my problem was resolved. The usual "assurances" were given but nothing has been done. It does not appear that tata...

Hello sir.
I have a tata sky connection at my home. Suddenly it has stopped showing me few channels which i have in my package. After complaining about it first technician came 2 days after complaining twice and found that the set of box needs to be replaced. He assured he would come next day with set of box. No one came. Again i had to file a complaint. Second technician came and even didn't came with the new set of box. Then after...

Didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks....

Respected sir,
My tata sky account id no:-[protected]. This acc expires on date 22-6-19. But no service still right now since from yesterday afternoon. What i do now? This is failures of tata sky team.
* i will call to all customer service numbers but no response from team and management.
* that means all numbers are not use and fake numbers.
* finally i call from another number to customer care executive...

I have just reached with rs.136 and i m not able to view the channels because of pairing error. Sending a technician charging me rs 100 is like sucking more money for paying services.

Requesting you to resolve the issue if it is genuine and fault is on my side i would pay for it and not for these sort of issues.

My subscription id/ dth no is [protected].

Set up box number is[protected]
br...

It matter of regrets to send this mail, i had given complaint on my secondary box not receiving signal on 12/5/19 in addition to above i am ready to go to service point and also willing to bring you technican in my car and any other help in case any problems, but all efforts waste everyday i am calling 2 to 3 times bust reply is technician will call in one hour, i have written on my wall also "tech will call in 1 hour" i don't know date it...

Hello sir, i have registered a complaint on 20 may 19 (Complain no-1HAMCQHF) for no signal show on my tata sky. I was told that technician will visit my home same day. But nobody has visited that day. After that i have been continiously calling tata sky customer care for the same. But they have been ignoring my request and putting my complain on hold showing some fake promises ......

On may 01, 2019 trai has issued direction to tata sky ltd. With following subject (The same is attached herewith for your ready reference and link is also attached)

Direction to m/s tata sky ltd under section 13, read with sub-clause (V) of clause (B) of sub section (1) of section 11, of the telecom regulatory authority of india act, 1997 to ensure compliance of various provisions of the new regulatory framework for broadcasting...

I have applied for NEW Connection for my resident having subscriber ID [protected] on 16.05.2019 and paid Rs. 2067 Online for New Connection, However till date no one has contacted us for installation. I number of time contacted customer care office but every time Customer Care executive inform me that they will contact you by 2 hrs or 1 hrs but I do not received any call from the installation agency. Please note that through the customer...

I raised the complaint on Friday 17 May 2019. I was told that someone will call at 10am to fix the visit time. I was also told that somebody will pay a house visit on Saturday 18 May.

Nobody called in the morning. Some SMS was sent and timing given to me was 2.25 pm to 2.55 pm. The whole day I was sitting in the house but no one turned up. To add to this nonsense, some technician put the complaint on hold saying I am not reachable...

Dear sir/madam,
As you know recently cyclone fani affected the coastal belt of odisha on 3rd may 2019 due to which the dth antenna got removed from its place. After the full restoration of power supply in town, i gave a complaint to tata sky customer care for fitment of antenne in its place on 11th may. Today 10 days have been passed whereas nobody has either given me a call or attended the complaint. Complaint id is - 1g-to-1844....

Dear customer care services,
I am mohan singh jethuri, a tata sky customer’ (I. D no: [protected]) took a pack of 12 months with a 1 month free package. But they gave an account of someone else and they also disconnected the service of the pack before 2 months without the completion of the pack. During the first months they also removed the channels which we have selected. We are greatly disappointed by their service. Please look...

I have lost my rmn number and want to use +91 - [protected] as my new rmn number. Is it possible for you to change this for me.

And moreover after my last recharge i am not able to view many of my subscribed channels.

And lastly my tata sky was purchased by my father who don't know what is rmn number.

My tata sky id - [protected]

Thanking you,...

My tata sky id is - [protected]. My rmn is [protected] or [protected]. I have changed my tatasky from andhra to telangana. Now both numbers appear to be delinked with my tatasky id. How to relink my number to id. Whom to call and from which number.. How can they delink my mobile number.. Tatasky account being debited money without using... Looks like previous plan is continued, need atleast rmn to choose my plan, otherwise all my tatasky account...

On 15 may 2019, all of a sudden, i could not see any of my subscribed channels. On registering my complaint through the tata sky helpline, i was told they are unable to send a technician on the same day i. E. 15 may, as no one was available. Being a 24x7 service and an organization committed to customer service, this was very surprising!!

I then received a sms stating the work order #1h1n18sg has been initiated and a technician...

We have taken tata sky 4 years back, due to rain fall we are not able to view tata
Sky. We have called customer care nearly 10 times. But no use, just simply say sorry for that, they will not help customers to solve the problem by sending technician. The worst dth is tata sky i can say. Requesting everyone not to take
Tata sky. My sub id:[protected]...