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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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Tata Sky reviews & complaints page 429

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D
deepakroy1985
from Pune, Maharashtra
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customer care are

Address:Pune, Maharashtra

Dear All, from 14may2015 i have putted service request for Resumption of my account because i am out of Pune my service request no is SR[protected] but TATA sky have not done any thing and my account is debited.lots of time i am try to call on customer care no but i have not got proper response.so please solve this issue as soon as possible. Regards, Deepak Kumar...
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kharoos63
from Kanpur, Uttar Pradesh
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non responsive attitude by the tata sky person.

Address:Gurgaon, Haryana

I made a complaint on 16th May, 2015 at 9.30 pm.With a request to attend on Sunday ie on 17 th May, 2015 .my complaint no. 18L8OMN. Nobody contacted me Till 4.00 pm on 17 th May, 2015. I again made a call to center on sunday evenning . but nobody bothered to call me back. now around 2.30 a phone call received by me by the executive when I was in office I requested him to come at my residence after 7.00 pm for resolved problem. He said that...
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sadashiva shetty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forgot password and registered mobile number

i am tata sky consumer my id is [protected], i wish to reset my package, but i forgot my password and registered mobile number. Last one year i contentiously try to contact tata sky by helpline for this request.till i have not get any response from tata sky...
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Address:New Delhi, Delhi

Dear Sir/Madam, Its a shame for the company that money is being deducted from the my account([protected]) without the consent and information from the customer .Saturday(22.05.2015) I had a talk with customer executive of your esteemed company stating my service problem of tata sky.Executive suggested for the Visit & checking of the service without any charge for the same ., but very next day, it has been deducted the amount from the Account...
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A
amar_87
from Chennai, Tamil Nadu
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regarding pack of my account

Address:Lucknow, Uttar Pradesh

dear sir yesterday i had a talk with customer care to keep my packt to rs 240/- from rs 275/- only but suddenly active music was added in my account without my consent.i was told that it cannot be deleted but within few minutes active music was deleted and there was a message on my mobile regarding this. kindly look into this matter and adjust my pack of rs 240/- only with immediate effect otherwise i cannot continue tata sky after 29...
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shashisbc
from Pune, Maharashtra
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Re installation has not happened in the Given TAT

Address:Gautam Buddh Nagar, Uttar Pradesh

I have Given the Request of TATA SKY Relocation on Friday Dated 22.05.2015, and the uninstallation happened that day Itself. But when I have shifted to the New Place in Noida, I have register the Request of Re- Installation but even in the Given set of time and TAT of 24 Hours, nobody had turned up, and kept calling the Customer care and they are telling me that they have raised the request with High Priority.But Still I didn't get any response...
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M
madhurimore
from Mumbai, Maharashtra
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Non- Visibility of HD Channels- Subscriber ID: 1083683332

Respected Sir, I had earlier emailed (dated April 09, 2015) to customer care the details of non-visibility of HD Channels since March 30, 2015 till date and had also made several calls to customer care and no call was attended by any executive neither any call back on the compliant or solution has been provided by so called caring Tat Sky Provider. Without fail i receive messages for monthly recharge of Tatsky Package. The most disgusting...
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R
rajib31
from Chittaranjan, West Bengal
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Not replacing settop box and deducting money without service

Address:East Singhbhum, Jharkhand

I am Rajib Saha live in Jamshedpur. My set top box is damaged after using 7-8 months within 1 year warranty period. That mean my Tatasky settyop box is under warranty. I lodge a complain. Please note down my WO No: I3XFE2S. As per company norms this set top box has to be replaced.TataSky came to replace but with a old (older the age than my existing one). More importantly, how many times it was damaged & repaired was not mentioned or provided...
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S
Shashi8127
from Jaito, Punjab
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Regarding Activatin of unwanted pack.

Address:Jaipur, Rajasthan

My Tata Sky Id is [protected] registered with the name of Mr. Sajjan KumarSharma. Tata sky people has activated an unwanted pack i.e. active vedic maths for three months in my account. Their customer care excutive has told me that they called us on our phone about the the pack and we have told him to activate this pack. Now this pack cannot be dropped for three months and charges will get deducted every month. But we have not give any confirmation...
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D
DJeevankumar
from Chennai, Tamil Nadu
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Misleading sales information

Address:Chennai, Tamil Nadu

I have been told by the Tatasky sales rep that i could simply switch to HD Mega Pack (South) by recharging the account with about Rs 7910/-. I asked him specifically if the set top box that i already have would work, he mentioned that is not an issue and that as soon as i recharge with the above amount i will be able to see the HD channels (as part of the annual HD mega pack - south). I recharged my subscriber account [protected] immediately...
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pravinsinh22parmar
from Nagpur, Maharashtra
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Active additional pack

Address:Kheda, Gujarat

Add pack Without intimate Not to seen pack and cherge applicable Deddiction my balance Although the pack channel is not seen For complain call to costmer care but they cant remove additional pack I want to my money back for last 3 months additional cherge of active add pack And stop add pack My id is [protected]...
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T
tarundebroy
from Hyderabad, Telangana
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ABNORMAL CUSTOMER CARE CALL CHARGES

Address:Visakhapatnam, Andhra Pradesh

Few days back I received an SMS from Tata Sky to update its customer care nos. to [protected], [protected] & [protected] without any mention to the applicable call rates to the seemingly tollfree nos. On 24 May 15, I made an attempt to speak to too busy Tata Sky customer care at [protected] that went in vein. I had to keep waiting for 5 mins 42 secs during which I was periodically informed by the IVRS to hold for a never ending 3 mins waiting...
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LALITk007
from Hyderabad, Telangana
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charged extra rude behaviour and when asked given no proof

Address:New Delhi, Delhi

Dear Sir, I like to report that, I am using Tata sky for last 5yrs. one with RMN-[protected], and one with RMN-[protected], now I never had any problem with tata sky ever till this month, i called tatasky on 14th of may 2015, while I was charging my set top box for a month, as i was doing this for more two years with set top box for RMN [protected], I was being charged for rupees 359/- every month for last eight months and didn't notice...
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I
ipfdev
from Surat, Gujarat
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refund of money and pathetic Customer care

Address:Kolkata, West Bengal

It is highly unfortunate being a member of the family called TATA SKY. In this regard it is to inform that on 09.05.2015my connection was relocated to a new house at 79 B Binova Bhave Road. Kolkata -700038 with my subscription ID as [protected] in the name of Debabarata Chanda, the complainant having registered mobile no.[protected].i hold a multi-tv connection, On 09.05.2015 at the time of installation the representative of TATA SKY...
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kiran567
from Nellore, Andhra Pradesh
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To move the signal device

Address:Hyderabad, Andhra Pradesh

Dear Sir, My tatasky connection was installed on 26th april 2014, then technician by name Chandu has fitted the signal in a convenient place to him not to me, I asked him to fit in another location he said he has another calls and need to meet his girlfriend it seems to fit it according to his convenience and went. Today one of my neighbour has taken new connection so I asked the technician to move the signal device to the same location...
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S
Sarvi81
from Samalkha, Haryana
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service issue

Address:New Delhi, Delhi

Dear Sir/Madam I tina nanda having a Tata sky DTH connection no [protected] for past 3-4 years. I regret to say that service provided by tata sky is pathetic and customer care executives are very rude and non cooperative. It is not working from last 5 days and no one is bothered to rectify it.Everytime we have given a time that visit will happen and till date no one has come to our place. Your customer care executive abhi and ranjeet...
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Address:Ghaziabad, Uttar Pradesh

Hi All, From Tata sky, there is a deduction of INR 170 for some complaint which we have not raised. I received a call few days back for confirming about one complaint. I have mentioned that from our side we have not raised any complaint. After that no one visited at our home and now found that INR 170 deducted from my account. Just called tata sky representative, again the worst service here : 1. First attendant was unable to provide...
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Rashit Kumar Arora
from Mumbai, Maharashtra
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Refund/Transfer Amount

Address:Sri Ganganagar, Rajasthan

Hi, this is regarding the refund amount, on 20th May i recharged my Tata sky DTH by 3900 rs. . But when i checked my account balance it was not showing. So i called the customer care and they told me the Subscription id which is showing on the TV was wrong and that's why the recharged done in some other account. i told them that was not my fault, i want my money back or you will just transfer my money to my account. within half an...
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I
Ishwar Hegde
from Kakinada, Andhra Pradesh
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Service Issue tickets gets closed automatically without solution!!

Address:Bangalore, Karnataka

Team, I am that unfortunate customer of Tatasky who is facing signal issue from last 2 weeks and I am following up with tatasky customer service team online through login as well as helpeline over phone! I raised one ticket SR[protected] wherein no one bothered to call or visited home to resolve the issue but when I loggedin back after a week could see that the ticket is closed! wow what a service of customer care! they say that if...
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R
Radhakrishnanchakkungal
from Delhi, Delhi
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non-rrsponcr from help line and nom cpoperayion from call centre.

Address:Mumbai City, Maharashtra

The connecyion isnot working. Thr connection is made to wrong socket. No redponse to tlrlephone to the hrlp line number. When contact is establishef staff dors not give proper answer and no proper redressing of complaints. My ID is [protected]. Radhakrishnan Chakkungal...
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