Tata Sky Complaints & Reviews

I am a tata sky subscriber & my customer id is -- [protected]. I have been facing some issues and for this I called the customer care and they asked me to recharge with 300 rs which has been done. Along with this, i have also recharged with 180 rs and 200 rs in the same month. I complained this to your customer care, today too. They said, they will send some technicians. For just a 200 rs package, I've been paying you approximately 500 rs and still the problem has not being solved. This is the last time I will be trying you. If you don't fix it i will surely disconnect your line and sue you for all the problems, i have been facing. I have lost all my patience and i am tried of following up with you. I hope you look into this matter and this gets fixed as soon as possible.

I have made so many complaints but no action taken. Nobody has visited. Very much disappointed. We are senior citizen s can't go to terrace and check whether dish is there connector is there jointer is there I HV paid almost 1600 rupees this time also 650 for dish and 200 for cable 100 for jointer. Pls take action Complaint made third time Kataria. [protected]

Dear Sir, you are to be informed that my tata sky id [protected] is not responding since yesterday. I also tried many time on a tollfree no. [protected] is also not responding. So pls kindly look into the matter at earliest possible.

ID NO.[protected]. Since installation problem has come of no signal after every 2-3 months. Their tech. came and said that antena is not installeed at right p, lace as leaves of one tree hindres he signal. Tech. came three times after every 2-3 montdhs and shred the leaves of the treed/ He told that antena has tobe shifted and it requires addl. wire and a connector and it will cost Rs.200/-. now the problem again occured and Tech. came and this time he replaaced the dish of our antena to another antena which was already there and the same wire was used, no addl. wire used and no connecter used, no drilling again done and it took only 10 minutes to do this job. Now Tatasky have dedudcted rs.200/- for this job. It was their mistake that they did not instal the antgena at right p, lace. During this p, eriod we have faced a lot of difficulty and haarassment as we had no signal problem for so many days, even they disconncted our TV signal on 24th May.. Our request is that Rs.200/- may pleasebe refunded to us..immediately..

we have request to deactivate our third digi comp box no.[protected] with card no.[protected] . My account no. is [protected]. We have asked by phone by help desk 3-4 times each but nothing has been done so far. Please help me. thanks Sushila K Gouti

Pathetic Customer Care response and no one at Tata Sky knows the solution to my problem. The signal of my set top box goes off after a particular time every night. I have been complaining about that for more than a week now. The engineer attended the complaints once and mentioned that this is happening because the way the installation is done as in the main duct has 8 connections and if the primary connection amongst the 8 switches off the TV, I would not get signal. The above is unheard of. By no logic, the above could be a reason. It is absurd. You don't have to have a technical knowledge to reject such cause as a reason for not getting signal. The problem is still persisting even after the engineer changed the primary connection. I have lodged several complaints on the toll free number, but till date no one has visited my residence. Call centers staff's response is extremely poor. When you ask them to connect to a senior manager, they keep you on hold for several minutes and no one turns up. Its time for TATA to say goodbye to this industry else live it upto their name and reputation of being one of the most trusted Industrial Conglomerate of the Country. For God sake, treat your customer as human and change the way you attend to your customer's complaints.

My Customer ID NO [protected] Ihad try several time through helpline no, therefore Active smart games &active music channel pack remove immediately.`your associates till they not given positive response, kindly stop these two packs with immediate effect&confirm the same.iam very disappointed with such type of bussiness more over, with regards Nagarajappa D R

To Whom It May Concern Dear Sir I am not receiving several channels. I have miscalled several times on [protected] but receives the massages UNABLE TO COMPLETE. I have requested you on 21-05-15 to upgrade my SET TOP BOX MPEG4, which is FREE OF COST through call center. Plz take appropriate action to UPGRADE the BOX ASAP. Thanks & Regards, Satish Kumar Sinha AVP Amrapali Group +91-[protected], [protected], [protected](Roam) [protected]@gmail.com

Hi.. I was continuously receiving calls from [protected] number for the offers. The girl named Shilpa called me on 26th May and told me that I have a offer on my number for Rs.1000 where I can get 6 months subscription of all the channels, before the final recharge I wanted to confirm the same and called the customer helpline at 12:09 from my registered landline number and told the executive named "Simranjeet" to transfer the call to the offer department as I need to confirm the package before recharging. He told me that the offer department is refusing to take my call and there is no offer on my no. I've told him that I've got more than 5 calls and I even had a word with the offer department last week but because the details they provided and the details provided by the girl "Shilpa" was slightly different I need to speak to someone there. He said he cant help me and I will get a call back. I am really upset about such behavior. This is not how you should treat your customer I need a proper reply for the same or I will exclate this matter to social media. I run a big blog where thousands of followers are thr. I just need to share this incident and People will come to know the real picture of Tata Sky. My contact Details are mentioned below: Neha Sud [protected]

I get Tata sky connection on[protected]. This firm sent layman to fit tata sky dish. He could not fit the dish properly. This dish fell down the roof of second floor on[protected]. I called its call centre to make it good. But its customer care servant 'Bala' refused to do it. He demanded Rs.200/- to re-fit it. I want to disconnect this connection with effect from[protected]. You are requested to lookinto the matter and make efforts to refund my proportionate amount with effect from[protected] and disconnect it. Because I do not want to give them Rs.200/- after every week or three days as looting behaviour. They intentionally did not fit dish properly for looting again and again fitting charges... This type of service shows irresponsible behaviour of employees of tata sky towards customers after getting monthly subscription. Thanks, Harpreet Singh, House No.1354-A, Setor-43-B, Chandigarh. [protected].

I have logged the complain in april & in May, regularly I am in touch with tata sky. my subscriber ID is [protected]. Set top box is very old and now all channels are locked. no channel is coming. I have logged the complain and told them the issue, executive said engineer will come and replace it. Engineer came without set top box and said device need to be replaced, which I have already communicated to them . Every day they commit but nobody landed up till now. I don't know whether they log complain or not. without resolving the issue they are closing the tickets. I am very disappointed with Tata Sky. Kindly get this replaced.

Account no. is [protected] in my wife's name Seema Singh. It is multi TV connection. Signal on 2nd set top box not coming since 22nd May. Complaint lodged but not rectified. Technician Mr Rakesh came on 23rd May, assured to replace the defective part of the antenna, but has not returned since then.

My name is girish Kedia and my account number is [protected] Well from the past few weeks, I am facing big problem with signals. I call for my complaint and after 24hrs technician comes and try to solve problem but he cannot and leaves me with 60-70% signals where most of the channels doesn't work. This happened for two weeks. On Sunday morning. 24th of may, technician comes and changes the position of DTH but the problem continues. He states that he will come tomorrow with senior technicians. Next day i.e., on Monday 25/05/2015 he comes again and removes by DTH and goes by informing that tomorrow we will replace your DTH with new one free of cost. Now next day comes i.e., Tuesday and no one came to my house. I called the service center again in afternoon and they said me that your complaint is showing on hold Then I called the technician who came to my house. After making so many calls he finally picks up my call and simply tells me that today our office is closed so we will not come to your place. I asked him why did u removed my DTH?. I also stated him that at least few channels were working. And he just hung up the phone and didn't picked after that. I don't understand why the technician removed my DTH without replacement. Another major issue is that on Sunday the technician who came took rs200 from me saying that it's the service charges. I refused to pay as service centre told me that their are no charges if there is no physical damage. Then the technician stated me that company will deduct from your account if you will not pay.. Now here I am sitting with no DTH services for more than 72hrs

Subcriber id --[protected] I have been trying your cc # for last 3 days.Your customer care executive not even has sense of place the call on hold. On all calls I have face mute not even hold average of more than 20 min, ultimately i had to drop all the calls. As i am also working with private sector with hectic daily routine. Now today 4th day to waiting for your engg visit to check the problem. Please confirm either if you send someone to solve the issue or i have to esclate the matter to next level .And i would quite interested to discontinue your service as they are quite painful and irritating. Mridul Thakur # [protected]

I Lodged a Complain on Tata Sky Call center regarding to reinstalled my Damaged dish due to strom. As I Lodged the complain on 24th May 2015 at 9.00am and got the response you will contacted soon by Local service engineer and same will be resolved max by 12.00nonn on same day, but till 1.30 pm since no response was there I again call the call center only to get assurance it will be resolved soon. but no body resond again I Called up to call center around 3.30 Pm and this time i was put on hold for long to talk to Mr. Wasim ( head of Call center) and he Personally confirmed that your Complain will be resolved in no time, As I was due to on a tour for Next 5 days ( still out city) I mentioned treat it as urgent, but No avail. The Whole day of mine wasted just to wait for any call or visit of engineer by doing nothing. The Very Next Day I received a call while I was away that Your Complaint Notification time is 9.30 PM on 24th May so Can I Come now, hw could it possible when It was required urgently and I was Given Complain ref.No. in the Morning at 9 am on 24th may. It is Very Disheartning to see your service to Loyal coustomer who with you for almost 9.5 years and often Taking Annual packges of your services.Still wating for your revert... Plesae revert if you Can or should I replace the Service provider with Immd. Effect..

Hi i was cheated by Tata sky team by doing unnnecsaary deductions from my A/C my subscriber id is [protected] There was a problem in HD box from last 1 year and after every 3 months it is facing same problem also there rep told me that i dont have to pay anything for change it was written over service request too but still they deducted 600 Rs i told them to stop my services and refund my amount which also was not done .

Not getting support from Tata sky team after giving so many complaints and they are closing the complaints without serving and visiting the location as well as they are adding wrong information. Compliant numbers are: I7Q75QD[protected] HYN8JT[protected] HZGHAI[protected] I2RXC[protected] Attached SMS alerts and my registered mobile number is [protected] Thanks & Regards, Arjun K Yenishetti [protected]

Hi, I am Using Tata Sky connection from Sep 2014 onwards. Now i want to transfer my connection to new home. I tried several time to contact to your representative through helpline. But they did not picekd properly and once picked but not respond. If you dont have good service i will disconnect it sure. Please make it possible to me ASAP. My connection Id :- [protected]

My Tatasky id is [protected]. I had subscribed to tatasky services on 26th January, 2015. After the technical installation, we started facing issues with many of the channels. When we contacted the Tatasky helpdesk, they told us to wait for few days and check again. After that, when we called them again after 2-3 weeks, we got a reply that there are some technical issues going on with Tatasky. So, again, we waited for 1 month but even after that, our issue didn’t get resolved. We had no option but to contact the helpdesk again and again. This time they sent a technician and he told us that we need to re-locate the dish. We agreed for that. The helpdesk person initially told us that the visit will be free of cost and no charges will be taken. After few days, a technician named Akhilesh (contact No.: [protected]) came to our place and checked the dish location. He moved it to a new place and took Rs.250 from us saying re-location charges. We payed him that amount. The next day I got a message saying Rs.200 was deducted from my tatasky account. When I registered a complain regarding this, I got an explanation that 200 amount was deducted as relocation charge and 250 amount was because the technician had to use some third party tool to relocate the dish. In this case, I am unable to understand why we should pay 450 bucks after all the issue started because, from day one, the dish was not installed at the right place. This is not the way how you treat your customers. And after all this, even now we are facing the same issue as before. I would require a clear explanation for this and request you to send a appropriate technician as soon as possible, or else I think there is so reason as to why we would like to continue with Tatasky.Its been hardly 5 months we are associated with Tatasky and our experience with you is not appreciable.

MY Tata Sky Subscription ID is [protected]. I got a message that tata sky is changing its setup box for free. Your representative Mr. Trilok visited my residence at house no. 49, PS City Raipur on 21/5/2015. He told that u can replace normal setup box with HD box by paying 120 extra other than normal 02 month normal recharge of your my regular usage i.e. Dhamaal Pack of Rs. 230/- pm .. On his request i gave him 230 + 230 for two month recharge of my usage + 120/- for the cost of HD box. After paying on 21/5/2015 at 19:51 i got a message from Tata sky that """ Tata sky subsriber ID [protected] has been recharged with 590/-. Present Ac balance is 610/-YOur monthly recharge is 230/- & NEXT DATE OF RECHARGE IS 09.08.2015""""...BY YOUR INTENTION OF CHEATING on 24/5/2015 the TV has been deactivated. and now on ontacting your call centre they are saying the cost of set up box is 590/- which is truly unfare. I had many a times talked to your call centre to give me a solution. But they are only saying that your representative will solve the issue. BUT when they dont know. My TV is deactivated and as such i cann’t see the FINAL Match of IPL due to your intention of cheating and following a tricky means. I am no more interested with your HD Box. Please replace it to my normal box and refund me my 590/- at the earliest.