Urban Company Complaints & Reviews

Daylight cheating happened with me from them, I have booked Urban Company for AC uninstallation in 2020, due to corona couldn't check it until now as I tried to reinstall it, again as a UC pro customer booked UC again to reinstall it, now they are saying copper wire cut improperly inside near the stem itself by the uninstalling professional and I need to pay them 13K to fix it. What is the mistake I have done here other than trusting Urban...

I opted for a 2 services per year plan for my 4 split AC on 1st April 2021. The 1st service was done satisfactorily in Apr 2021 only . It was when re-visited the app to schedule my 2nd service noticed that the one year plan was showing expired on 28th Feb 2022. I reached out to the customer support agents ( Vaibhav Sharma ) . Asked him that the year ends at 31 March 2022 whereas the app is showing 28th Feb 2022 and I am getting a denial of...

My 49inch Sony TV was showing some lines. I have booked a service in Urban clap on around Feb 18th. It was taken by a professional saying that it will be fixed in 4 days. After 4 days, when I called the professional, he didn't pick up my call. On Feb 22 nd, received a message, saying, the motherboard of my TV was gone and hence no display. After so many complaints made to the customer care, my TV was sent back on March 11 th, with no display....

We got a person to fix our wooden double bed on appointment. He came one hour early, but developed cold feet on seeing the bed. Perhaps he did not know how to do it. He doubled the price and said it’d be done in 1, 000/- rupees. We asked him how he arrived at this figure when Urban Company mentioned much lesser price. He did not speak and left without saying anything. We followed him asking what happened but he didn’t say a word. Is it...

I Availed the services o[censored]rban Clap wherein the assigned person burnt my arm at two places as shown in the attached pic, refused to cancel the booking, refused to leave my house and behaved inappropriately when asked to cancel the booking since I was getting late for work and I was scared that had I asked her to leave any other way she would have harmed me. The assigned person was so unprofessional that she didn’t even have a working machine...

After my home painted by Urban Clap, Patel developers, all my walls and ceilings are damaged, Walls are looking bad than before, Urban Company is not ready to take it as a complaint, Patel Developer is very unprofessional, It is just about one month and there are bubbles on walls, cracks on most of the walls, the cracks are not on walls, they are cracks on Color, putty.
I have spent almost double the amount from market rate to UC,...

Hi, This is my first experience with Urban Company. I had booked in for CLASSIC DEEP CLEANING for my Bathroom after seeing the services @ my Mother's home in Chennai. Unfortunately, the services turned out to be the worst experience. The Professional had not cleaned the windows, the fittings and fixtures, the door, the stains on the tiles remain as is. Proper cleaning materials weren't used and there is no difference before and after the...

Since last 2-3 weeks, I have been suffering here on UrbanCompany, have been booked hair styling services and disinfection services, both the bookings has been cancelled and they initially refunded the amount and on the same time they deducted the amount by defining it as expired. Urbancompany support team officials are very unprofessional, always denied to resolve my issue, now I don’t have any option other than escalating the concern towards...

Hello UC team,

This is to inform you that I've raised multiple service complaint through UC app but didn't receive any positive response or resolution till date.

I'd multiple discussion with your UC customer care and service man but no yet fixed the issue.

I've calls recording with UC CC and service man which I can published on social media if it is not addressed seriously soon....

I have availed the plumber service on Jan 29th.The plumber was not at all doing the work properly.He was giving answers simply for all the issues.There was a water leakage in the new mixer set.He told it ll stop in a day or two.I don't know whether there is some AI in the mixer set which will fix the issue automatically. Then i requested for revisit through the app on 31st Jan.The plumber called me and ask me to cancel the revisit request...

Urban company or scam company
I had booked deep clean ac service for 8 acs in home at kanpur. The technician refused to deep clean, just washed ac with a bucket water and told me that he has to leave and will come the next day, but he did not and to my surprise closed the job by writing job done.

I complained in the app...and that guy came after 4 days. He once again did one ac...same style water bucket..no foam used...

Firstly, technician from Urban Company didn't inform me that if he repairs my fridge, the company (LG) warranty would be null and void, which is very unprofessional.

Secondly, when he "repaired" my fridge, it broke down in a couple of days. So, I requested a revisit. This time the fridge worked fine for a few weeks then broke again. This entire process happened a couple of more times.

At this time, my fridge...

I file against this fraud because my time is wasted in all these nonsense . If there is no hiring and skill session then why mes me my all time is wasted i want strict action on urban clap and also move to labour court against this. I visit office and my all time is wasted i want action as soon as possible .Registered number [protected]...

Urban Company professional took my TV for display issue on 17 Feb and never came back on the status. After 5 days I followed it up with him and he sai he will deliver next day.

However to my surprise he didn't deliver and again I followed it up on the next day then he said the TV Mother boad had issue and it is not working. I was shocked to hear that. He neither promptly updated the status to me nor rectified the issue. br...

Dear Sir,

On Jan 22, 2022 I booked for a plumber through Urban Company to replace the external drain pipes running close to 90 feet.

Urban Company deputed one Mr. Mohammed Khizer ([protected]) who initially quoted Rs. 27, 000/- towards laying and labour charges only (excluding material) by –

a. laying concrete bed under the pipeline

b. cement finish (astarkari) for all the man-holes...

I have written the below comment on the play Store app regarding the utter disappointment in the paint job.

In less than a week, half of the walls were back with seepage even after the promise of surveyor and 2 paint jobs (one with so called water proofing).

Now i m too tired of chasing for a decent paint job and seems that my money is wasted.
BEWARE OF THE PAINT JOB. PLEASE DONT TRUST THE PAINT SURVEYOR...

I booked the services for total number of 8 ac split cleaning.
Some android urban clap aap issue was going on . So it was not showing the amount credited to uc but when i checked my bank statement it was deducted 3 times. Out of which one time services were given and second time i got refund from google pay. But still i am not getting the refund for the 3rd payment in my account back..I need the money in this difficult situation sir...

The service technician came to replace the gaskit of my front load washing machine. While repairing the technician was literally using a hammer to open the machine as he didn't know how to open it. I paid 2500rs for this service and 200 for technician. After the repair i noticed that my machine is making loud noise. I checked and raised a revisit of the technician and found out that the previous technician broke the drum of my machine. And...

The said geyser was functioning properly before 02 Dec 2021 and a request was made to descaling of equipment. The service professional Mr Vikas Kumar Singh visited as and informed that some parts are faulty
and needs immediate replacement. We agreed to his version and paid him for spares and service. Thereafter the geysor was having a problem of water leakage and in spite of repeated requests and reminders the said technician failed...

On Feb 13th at 1:30 pm Mr Stalin the company assigned professional took my kitchen chimney saying he has to take to service center for repair on the promise that it will be repaired and refixed the next day. Since he did not return by 14th I tried calling him and he would not take the call. I registered a complaint in the App on 15th. The company person responded and assured me that by 4 pm on 15th Mr Stalin will return the chimney. Since...