|Address:||Shrachi Tower, 5 th floor, Kolkata-107|
They cancel and reschedule booking according to their convenience without even discussing with the customer, at the last minute when customer don't have any other option and urgently require their service.
Even after taking full advance payment and accepting booking, even when all is finalized with the consent of both party, at the last hour they cancel .
They give options, to exploit the customer, that if you want your time slab then take detan service or other extra useless service instead of your choosen service. Or worse they even say we can give only half service and can't even refund money
They are exploiting customer to the maximum and have no dedicated consumer redressal number.
Nov 18, 2021Complaint marked as Resolved
Urban Company customer support has been notified about the posted complaint.
Oct 12, 2021Urban Company Customer Care's response
We are sorry that we were not able to meet your expectations. We have highlighted this to the relevant team to look into. We will be calling you at the earliest and will share a resolution with you.
Regards, Team UrbanCompany.