ACT Fibernet Complaints & Reviews

For FTP reset i have paid on 06th Sept 2014, till now i haven't get any response. I don't want any service please refund my amount 592.00 i am very poor. Deam Account Details Account ID : 337796 Payment Details Date :- 06/09/2014 Transcation Remarks :- VIN/www.ccavenu/[protected]/0 Amount :- 592.00 My Details Poor Man not deven i dont have 1 Rupee. Naveen Sridhara [protected] Please don't eat my money, i am...

Hello Sir/Madam This is B.SAICHANDRA Requested for an internet connection by paying Rs 3800/- Six month package on 02/08/14.sales person Mr.VARAPRASAD promised to provide the connection by one week i.e by 10/08/14 but till 15/08/14 they have not provided me the connection, then after calling so many times i Decided to Cancell my connection. i called up call centre, every time the raised new Tickets and they are never bother to do the...

All docs submitted on 3rd Sept, Sales Rep told that the installation would be done in max 4 days, Followed up with him, customer care (3 ticket raised ), floor managers, still i don't have any update on the installation till date . Please look into this issue . User iD : 981650, Contact Number : [protected]...

I stay in SR Lay out, Murgesh Palya, Bangalore -17 & have Paid for ACT Fibernet connection for 20 Mbps on Sept 07th 2014.
I was promised by the sales executive(Mr Shafeeulla) that within 2 days i would have my connection.
It's more than a week now & no connection at all.
The sales executive was very rude & every day a technician would call me up & say that they are coming in 10 mins & they never...

Hi My Name is Aneel and i have applied for leased line connection for my office at Sahikpet and my account no is 781095 and i have gaved a cheque to one of your executive Mohd Saddath and he promised an activation within 6 days and i gaved the cheque on 30-Aug-2014 and it has been 15 days still my connection is not active and i called customer care and lodged a complaint but still it is no use they just laid cable and went out by saying a...

I have applied for new connection on 10th September 2014, sales executive is commited me to provide the connection
within 48 hours and collected the cheque and document I have opted for B-Max 999 plan for 6 months, Beam engineers came to my place on 11th September around 7PM and done the cabling, after that I received call from Beam customer care for activation, but wiring seems to be incorrect and connection is not able to establish,...

I applied for a new broadband connection and the sales executive called me twice that he is coming to establish the connection but did not come. After 2 days when I call they said that they will not provide me connection as there is no near by beam connection to my place whereas people near my place are using Beam fiber. Request you to resolve this issue....

AM VINOD KUMAR MY MOBLIE NO.[protected], [protected], R/O UDAYNAGAR COLONY, BANJARAHILLS-TELANGANA. ON 5TH SEPTEMBER 2014 I HAVE PAID FOR B-MAX 410, 6 MONTHS PACKAGE, BUT TILL NOW I DIDNT GET INTERNET CONNECTION. SALES EXCUTIVES, TECHNICIANS ARE NOT RESPONDING TO MY CALL. NO PROPER HANDLE OF CUSTOMER,...

Ref : Ticket No : 13793662 on 08-Sep-2014 and Ticket No : 13825725 on 10-Sep-2014 This is prashanth Theegala, Ac/no: 656585, resident of mallikarjuna nagar, uppal, pin:500039. contact number : [protected] I would like to let you know that I am having connectivity issue from 08-sep-2014 and two tickets were raised for this issue ( Ticket No : 13793662 on 08-Sep-2014 and Ticket No : 13825725 on 10-Sep-2014). But none of your technician turned...

Hi, , I have opted the new connection on 12th August 2014 (Cheque and documents given) and did not get the connection till 23rd August 2014. Then I went to new provider and got the connection and raised the close request on the same day. I have raised a refund request for my amount on 27th August 2014. Whenever I call Beam Customer Care they are saying that their executive will call me back on the same. It was happened repeatedly for...

The sales executive was just so prompt in collecting the money on the day he came to our house to fill my application, but ACT is not so prompt in getting the connection activated. The sales executive said the connection will be activated in 6 days, and then after the 6th day, the customer service officer said they needed 4 more days. And it's been over 10 working days, the connection is not activated yet. So far 4 complaints have been raised...

Dear sir Registered phone number for the connection we have taken last month for ACT broadband is [protected] in Mandaveli Chennai. I have limited connectivity issue for the last three days and fault diagnosis says unable to connect to the DNS server. Since this connection is less than a month old I tried talking to sales men M/s. Vijayakumar and Prem and the answers I have been getting is as reckless as it can be. After saturday customer...

Hi, I have given shifting request on 1st september 2014. Always customer care guys says that they will address in 48 hrs (or) 24 hrs. But, No one called to my registered mobile number. Today, I need to go to Beam telecom office in madinaguda(Hyderabad) to enquire about it. This is really disgusting. Still this issue is unresolved. My registered mobile number: [protected] Please expedite this as soon as possible....

Hi I Had opened a complaint with Act broad band call center team for connectivity issue, they said an engineer will visit my property in 24 hours as they could not resolve it over the phone. like wise the engineer called me in the morning and said that he has fixed the issue for me (without even knowing what the issue was, and he did not even visit my property) i checked and called him again and informed that it is not working. He promised...

My registered phone no is [protected]. There is some problem in my internet and it is not working for the past 6 days. Repeated complaints is not yielding any results. Can you please intervene and help us. Regards. C.Vinayaka Rao Manager(Customer Services) Hindustan Aeronautics Ltd Hyderabad email: vinayakarao.[protected]@gmail.com...

dear team hi, am suffering alot with beam tele

as i have requested for new connection on 15th of this month auguest and 16th person came and taken all documents and money

17th person came and given wiring but i saw upto 20th the connection not up so i requested for cancellation

from 20th onwords i madea call to beam many times almost 30 40 times but still they are not saying when i will get my...

User ID: 10571473

In all the years I've lived, I do not recall one bad experience with a service I've chosen for myself and my family aside ACT Fibernet.

I encountered an issue with ACT's Fibernet service on the 21st of august and hence dialled the Customer Care number. I was told by the executive that he would send a technician the next day (22nd). The technician, Mr. Hafiz called me up and...

I am a graphic Designer and I have paid money with shutterstock.com for the purchase of license images but ACT broadband prevents me from doing that too. I repeatedly called them and complained but I have received no feedback until now and yes I do download from the torrent sites but HOW CAN YOU BAN ALL DOWNLOADS and plus they charge me Rs2240 rupees monthly and say I can download 100GB. Nor am I terrorist nor am I distributing my content...

Hi, I am using beam internet connection. It is not working form 18th Aug 2014. I have registered complaint on 20th morning as 19th is holiday. When i spoke to customer care executive, he told that problem is resolved within 24 hours. But there is no response even after 3days. Whenever i call to customer care, they are saying problem will be resolved but no technician came to house to solve it. Even i requested them to arrange a call...

I have facing problems with my beam Internet connection since 10th August, 2014. I have continuously complaining the same to customer care and they have been closing the tickets without any actual resolution. I have not received a single call from the concerned persons. I have raised 5 tickets with beam customer care in this period and 4 of them are closed without even any intimation and no resolution provided. The existing open Service beam...