ACT Fibernet Complaints & Reviews

Hi Team, I am an existing customer of beam. Since last 3 days am facing Internet issue. Yesterday around 9 AM I register the complain and requested to resolve. Again by 12 O'clock again I called to CC and updated that I can't be available on Friday and requested to resolve the issue by yesterday only. At both the calls your executives are assured that technician will visit by yesterday which not happened. Again today I called and...

I'm from Teynampet, Chennai. I've applied for ACT fibernet connection by submitting the form and paid the amount by cash of Rs. 1622/- to the guy (Suresh [protected]) who came to my home on 13-Oct-14. He promised me that I will get the connection within a week. It's been 10+ days and no guy came for the installation setup. I called the customer care and provided the CAF number and registered mobile, they said they don't have the information...

Solve my connectivity probpem... My id: 698991. Satyam plywood and hardware. I gave many complaints but no response from ur team..here are ticket no: 14397536, 14385739, 14385774, I called more than 20 times, for the same thing. But every time thEy say that problem will solve in 24 hours, but not yet solved. Some times they even promised me that technician will attend in 2 hours, but no responce. I made advance payment for 6 months, and...

Beam cable is providing worst service to the customers and they are least bothered about retaining the customers. I have raised around 6 tickets with respect to frequent disconnection and each time they closed the ticket without proper resolution and still the problem persists. Each time when i call to the customer care, i need to wait for around 20 mins and again loosing money over phone. I would strongly recommend not to go for...

We are facing Internet connection issue from last 3 days we have given complaint to Beam customer service. Every day when we call them they are saying it takes 24 hours to resolve like that it passed 3 day still connection issue not resolved.This is the ticket number 14428325. We paid for 6 months that is the problem not able to shift another Internet service please help us....

I am really bad on beam service, If I call to customer care they taken compliant it will take 24 Hrs time. but it will take time 3 to 4 days. it will work again 3 to 4 days, again disconnection same problem. Last 30 Days they given service only 10 days. No toll free number to compliant, it will take to connect 10 to 20 min. we are paying to mobile bills equals to Beam bills....

The worst service ever experienced in my life. They have taken the payment of 6 months in advance on 7th October, 2014 and promised to give us connection by 10th but they have given on 14th October, 2014 evening. And on 15th itself the net got disconnected and when we call customer care there is no response from them and said an silly issue that the problem is by connecting it to your router. We have raised so many complaints till now, every...

Merchant Site URL : http://www.beamtele.com Order Number: bt[protected] PayBill through CCAVENUE-382243 on 18-Oct-2014 I paid an amount of Rs.680/- towards beamtele Internet service on the concerned date. In my account the amount is debited on the same time i.e., 18-Oct-2014 12:36 A.M. The beamTelecom is saying that, they till now didn't received payment. They stopped my service from 18-Oct-2014. I called them 5 times on 18-Oct...

Merchant Site URL : http://www.beamtele.com Order Number: bt[protected] PayBill through CCAVENUE-382243 on 18-Oct-2014 I paid an amount of Rs.680/- towards beamtele Internet service on the concerned date. In my account the amount is debited on the same time i.e., 18-Oct-2014 12:36 A.M. The beamTelecom is saying that, they till now didn't received payment. They stopped my service from 18-Oct-2014. I called them 5 times on 18-Oct...

I Syed Salahuddin Ahmed is a beam customer for more than 3 years and currently on B-Max 999 plan. I had previously placed a complaint on October 2 on this forum for frequent disconnections and limited connectivity. Well the person whom I spoke to said to me to place further complains on beam portal page but whenever I tried to reach the portal page after I used to write my complain it used to say your session has timed out and again I tried...

I have applied for a new connection on Oct 10, 2014, till now i have not received the connection. Please note that I had been promised by your Sales Executive (Venkat, 8033), during the application that connection will be done within 5 days. If I am not getting the connection before Oct 20, 2014, I want back my cheque payment....

Account ID: 725054, I have big issue which is non-secure Internet connection from BEAM Telecom. On my local machine I am able to see many more other customers’ logins one by one daily which is able to use their internet with their logins & able to their full details (address & phone numbers) so it may lead to the more usage of their limited download/upload. I send the screen shots to BEAM support. At the same time Others also...

Hi, I have opted the new connection on 24 September 2014 Agent name:Srinivas ctc#[protected] came home and we agreed to make advance payment for a plan for 6 months (Cheque and documents given) Paid an amount of Rs 2657/- bill#235083 invoice#514754 and did not get the connection till today and we have made numerous calls to the Customer care and this agent however there was no proper response from any of them I have raised a refund request...

sir, i am using beam fiber internet connection since 26th august 2014 with a plan of Rs 2657/- for 6 months and not even a single day since the day of installation i have received proper/good internet connection. i have called customer care 100's of times and tried to complaint regarding this issue but there was no proper feedback from their side and most of the times when i tried to contact their manager through customer care i was always...

I had applied for a new ACT fibernet connection in Kadubeesanhalli area in Bangalore more than 12 days back & still there is no update related to the connection. No one has responded properly. Looks like no one is bothered about it. Very bad service & response till now...

I referred 3 of my friends (account numbers 440574, 445524 and 575542) to take a connection with ACT broadband thinking that its a good broadband company and the speed is good and customer service is fast. And it's been nearly 5 months now. I have called up and spoken to customer care, send an email request 6 times but the response has been so pathetic.They promised me a referral bonus for each customer I bring to them but I have not got...

Sir, I have applied for Internet connection to Beam Fibre telecoms P.Ltd on 1st October, 2014 under the registered Telephone No. [protected] in the area of Barkatpura Hyd-500027. I have paid for 6 month Rs. 3800/. by Cheque .No.659163. My maximum time spent calling customer care no.Technitian so far attained and rectify the the problem that customer is facing . My account with Bean telecom pvt ltd is 800569. I would like to withdraw...

I referred 3 of my friends (account numbers 440574, 445524 and 575542) to take a connection with ACT broadband thinking that its a good broadband company and the speed is good and customer service is fast. And it's been nearly 5 months now. I have called up and spoken to customer care, send an email request 6 times but the response has been so pathetic. How can I even refer anybody to take a new connection if the customer service is so bad?...

Attaching the whole mail Hello, I had sent out a mail a few days ago addressing my issue however there were a couple of calls again for the payment of my connection and today i, e. on 10/10/2014 a representative of yours had come for activation of my connection and when he checked with dont know which team he went back saying that as there is a dispute will come back with the cheque which was BOUNCED for insufficient funds but he did...

Mobile no.[protected], I made a complaint on 05.10.2014 until now no one from your company have bothered to resolve the matter. I made so many calls n sent mails. However there is no response apart from false promises from the Customer care executives. I never experienced such a horrible service till date. If you are incapable to resolve the matter at least don't give false hopes to the customer. Better to look for branded company service...