ACT Fibernet Complaints & Reviews

Hi Team,
We have paid 1572/-for a new connection of beam(15mbps)on 29th of May 2014 -Bill receipt number:137311. The marketing executive is Mr.G.Ravi who have been followed up with us until we paid the cash.
Account Number is 730209

He assured us that the connection will be done in 5 days before 6th June'2014 and as ours is a urgent requirement he assured in 3 days .but after that never responded to our...

The most fastest domestic purpose broadband service provide ACT in Bangalore is having the worst customer support and site engineers to address the complaints.

I have my connection down on 3-Jun-2014 and I had registered the complaint-[protected] for which no progress was done after a service engineer Manikant(phone-[protected]) from ACT visited and said as night he cannot identify the connection and fix this. After this he...

I am using Beam telecom for Internet service and my Internet is not working for last 15 days. I have called them several times, but no use. It's a worst service provider. They always say issue will be resolved in 24 hours whenever you call....

Hi All, My name is Winston Antony Almeida, I live in TC Palya, KR Puram and a victim of Act broadband’s pathetic internet connection. I am writing to you after having spoken to the customer care, emailed helpdesk and also updated issues on Facebook and twitter. It’s been 6 days since my internet connection isn’t working, as per my dad, it wasn’t working since 30th May, but since I wasn’t in town, I lodged a complaint with Act...

Greetings, I am using Beam telecom for internet service and my internet has not been working from past 3 days. I have called them already 8 times in these 3 days and the issue is still not fixed. It looks like no one is bothered to look into it or care about it. All my work has been held up as I work from home some times. This happens 3-4 times every month. Thanks...

I am from Bangalore, Srinagar area, my Internet is not working from last 5 days, despite raising complaint there is no proper response, even I threaten to disconnection the connection they are least bothered, this month I have got almost Rs.150 extra mobile due to repeated calls which I have made to Act Broadband customer care. This is not happening for the first time, their connection is not consistent, suddenly it disconnects and everytime...

Dear sir/madam, I am G, geetha from Hyderabad. I subscribed to BEAM telecoms on 25/5/2014 for 6 months package BMAX-, 2660 with Registered mobile number :[protected], i called to customer care unable to connect hardly when i get connected they said tech is going to come when came he is saying power supply is not available from were we connect the beam its very silly reason again i called they are saying tech will be coming till yet not responded...

I have paid Rs1710/- for reinstallation of my connection on 20th May 2014. My beam service ticket no is 12439979. The commitment date for re-installation was on 20th May itself. However since the last 4 days I am have not been able to login. I have made innumerous calls to Customer Support and all they do is to update the information. Today its 24th May (4.30pm) and not a single technician has even called us. It seems Beam is just not bothered...

Bills already been paid for whole month, my 40 GB o[censored]sage (15 mbps speed) hadnt been fully utilized and internet slowed down around 30 to 32 gb o[censored]sage. Now while i complain customer care regarding this i am told that my FUP of 40 GB has already been finished.I have been using slow internet after my 30 to 32 odd GBs and now way to recover 8-10 gb lost due to their damn problem. Its not about the 8-10 gb that i have lost this much, its...

I have paid on 4th may for 6months, they came and fixed the main box on stairs by 13th may and not given the connection, since 16th of may i have been calling to them morning and evening, the customer care team is telling we will forward the request to area manager, they will call back you and solve your problem, from 16th they are repeating the same, no one called me, no one attended to give the connection. I sent mail as well twice, no...

I've paid my Internet bill on May 19th 6:15AM, Here are the details: Merchant Site URL : http://www.beamtele.com Order Number: bt[protected] Order Received: May 19, 2014 Total Amount : INR (Indian Rupees) 467.00. Also received a payment confirmation from Beam: [protected]@in.beamtele.com May 19 (1 day ago) to me Dear Subscriber, Greeting from Beam Telecom, We confirm receipt of Rs.467 via CHEQUE towards Beam A/c No 169757....

Dear sir/madam, I am G.Vinay kumar, from Hyderabad. I subscribed to BEAM telecom on 10/04/2014 for 6 months package BMAX-599, with Registered mobile number :[protected], On 2nd month of My usage, i needed shifting of my internet connection to other place. I requested beam customer service about my shifting of connection on 2/5/2014. They took about 10 days and more to check the feasibility for shifting my connection & Its been 18 days by...

Hi, We applied for New ACT Broadband connection and have noticed highly unprofessional response from company's customer care, after registering complaints for more than 15 times, the issue is yet not resolved, the payment is made from out end for a new connection but we haven't got the broadband setup at our place. Moreover now we have received the bill and are told to pay it. We don't know hot to handle such situation. Please advise....

My User id is 10692823. I have raised several complaints to internet being disconnected. My complaint numbers are [protected],[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] etc. My raised tickets are getting autoclosed in 2 days....

Complaint against :ACT Broadband Location :Bangalore Complaint Number: [protected] There is no Internet connectivity from 08/05/2014 (Thursday) After raising multiple complaint against them nobody turned to us to check and verify connectivity As there is a complaint number raised for the same [protected]. no manager or supervisor or concerned to check and make our internet work. Managers are giving false assurance to me that problem will...

Hi, This is shyam. I raised a request to shift Beam from old house to new place(Sriram nagar colony, Hyderabad) on 25th April 2014. But still after 3 weeks, they have not done that. Even more worse is that evry day i am calling Beam Customer Care and getting the same response "Box is full.Will Construct a new Box in another 24 hours". I have send email to Nodal Officer of Beam.Then also no action done by them. Now lost all hopes...

I Rakesh, my complaint is against Beam Tele technicians and employee who are in higher position. I had taken connection on 5 th may 2014 till now internet no instalation..during package discision time taken advance as well as installtion payment from me and i got suriry there will not be any problem after connection but package person said that tumarrow means 6th of may our technicians will come and the will do installation and set up...

My internet is not working from past 10 days . My profession depends on internet and without internet I am jobless . I have made numerous call to Customer Support and still there is no response . The bill for the this month is already generated by ACT . They have not fixed the internet problem . I took this to twitter by posting about the issue on the ACT twitter page . Still no response . I hope posting on Indian consumer complaint forum...

Sir / Madam, This regarding my application for a new Internet connection from the beam-fibre network.The details of which I am giving below. Name :Prabina kumar pattnaik Account Number # 715826 (as provided to me) My registered Phone # [protected] My e-mail Id :prabina.[protected]@gmail.com Address: F.No:-102, Super Falcon, Falcon Valley, Shaikpet, Hyderabad-500008. I applied for a new Internet connection on 15th Apr 2014....

Every week I got to register a complaint that my ACT broadband stopped working. And they take 2 days to solve a problem. Out of 7 days, I use only 5 days of broadband. Feeling frustrated with their service. These were my complaint numbers: April 22: [protected] April 29: [protected] - Solved and again one more complaint April 29: [protected] May 6: [protected] Kindly advice me how I can use your so called "High Speed Internet"? I dont...