Bajaj Allianz Complaints & Reviews

I am syed sulthan, i am really frustrated in bajaj allianz service, i have raised complaint 20 days back but still they couldnt able to clear my queries even i made several mails and calls.

I never expect this kind service from them.

Policy no : og[protected]-00076755

First complaint id : 1131968
Second complaint id : 80689751

Regards
Syed sulthan ibrahim. M

It is submitted that i am not receiving premium paying receipts, being paid automatic through my linked account since the policy starts on 11/07/2019, except first premium receipt.

You are requested to forward premium receipts of august 2019, september 2019 and october 2019 to my registered e-mail at the earliest, and keep premium receipts sending continue.

My policy no. [protected]

Thnaks and with regards

Pramod kumar
[protected]@yahoo.com
[protected]

Etails:
Existing polocy no. 2018-19: og[protected]-00022407.
Bike no: ts04ef7918
Money transferred on : 26/09/2019.
. Hdfc netbanking ref no[protected].
Amount :2661 inr.
Or else send message money not recieved... Hdfc will take care
This all excuses it seems all the details furnished
Same polcy i am continuing renew from 2015 i did mistake it seems
Oct 2, 2019, 9:10 am
Heeloo
What is the status of complaint
Thu 2:13 pm
Hi, we would require certain details as given below to help you with the policy copy faster:

Vehicle registration date
Address
Email id
Engine number
Chassis number
Previous policy expiry date
Previous insurer (If not bajaj allianz)
Hypothecation (I. E. Loan details, if any)
Please share these details so we can assist you better.
Thu 6:29 pm
It seems u people r not working on it,, because my previous policy from 2015 in bajaj aalianz how u didnt find these details
Anyhow plz go through following details
Fri 2:47 pm
Vehicle registration date : 16/11/2015
Address: h. No1/61, main road, karepally, khammaam dist telangana pin 507122
Email id: [protected]@gmail.com
Engine number: duzwfg78825
Chassis number: md2a18az4fwg14033
Previous policy expiry date; 23/11/2019
Previous insurer (If not bajaj allianz) bajaj allianz only
Hypothecation (I. E. Loan details, if any) no loan
Please share these details so we can assist you better.
Fri 2:51 pm
Etails:
Existing polocy no. 2018-19: og[protected]-00022407.
Bike no: ts04ef7918
Money transferred on : 26/09/2019.
. Hdfc netbanking ref no[protected].
Amount :2661 inr.
Fri 2:53 pm
Hi, thank you for sharing the details with us. We'll get this checked for you and shall reach out to you for further discussion.
Fri 5:42 pm
No more discussion
Issue polcy solve problem
Ur cc agent said do what even i can do... What does it mean
Thousabds complaints on social media money debited policy not issued
Prove what u are and solve it
Sat 10:12 am
Hi, we are looking into your concern on priority and shall get in touch with you soon to give an update.
Sat 2:03 pm
What is the update?
Mon 12:51 pm
Hello
Any update
10:18 am

This is the response of this cheaters company

Pathetic customer care, i am chasing for a refund or insurance papers for my two wheeler for more than 10days and nothing has happened despite of payment.

Every time i submit my complaint they share me a new complaint id and then do nothing about my concern. I have shared the recent complaint id in my subject line (Reference no. Ba - 1493).

I have shared all the details (Vehicle number, chassis number, engine number, transaction details) needed but they just do not care.

Its very interesting that i am chasing for my money and they claim to be a service provider.

Dealing with such a company is exhausting and a complete wastage of time, all i request is do not go for this company specifically if you are planing to buy insurance online.

I have taken policy bearing no :[protected] during 2008. I have paid rs 30, 000/ - (Rs 5000/- once in 6 months). At time of taking insurance policy they assured to refund the money with interest after making payment for 6 instalment, but till date they have not send the policy also. I am residing at coimbatore. I visited many times to the branch but no response but they are telling only rs 10, 000/- i can get after lapse of 11 years.
So i request that
1) please send the policy immediately.
2) please take action to refund the money with interest
If i have not received any fruitful reply i am forced to take legal action.

My vehilce no is-dl5sbq7486 from ghziabad. U. P. I purchased the policy from bajaj allianz online portal and i made the payment through my credit card.
When the payment was debited from my card the webpage found error and amount is debited from my card and policy not generated,
After 2 days i purchased again separate policy from the sales department through phone call on same vehicle.
But from 27th sep 2019 transacation not refunded to till date am everyday contacting to the customer care to refund my amount of failed trasacation which was done on 27th sep 2019
But they guys did't providing my any solution even my amount is not refunded to till date now so i request you to please refund my amount i mentioned the payment reference details in below
Please refund my amount as soon as possible. My vehicle number is dl5sbq7486 and my complain number is 80615312 of the customer care department.

I was given false promises by the agent in bangalore that after investing for 3 years, i can surrender the policy & get 15% p. A returns with the 3years paid back.
But that is not the case. It is less than 50% of the amount paid as premium.
I will be going to consumer court if my issue is not resolved. Kindly ask your guys to be in touch with me to settle the matter immediately.

Regards
Suresh rao

Sir/mam,

I am regularly mailing regarding my noc from bajaj allianz ceo and sales mananger of meerut but no one is replying me from last 5 months i am fed up with their behaviour and unprofessional-ism that's why i am complaining the facts that has done by bajaj allianz. So many times i had mail regarding this to mr tapan singhal and laxman rawat in meerut but all are good for nothing i am attaching the mail regarding this. Request you to please resolve muy query and provide my noc

Bajaj allianz code: bag[protected]
Appointment date:[protected]
[protected]@gmail.com
[protected]

I was perchasing a commercial vehicle insurance from bajaj allianz general insurance company where i was filling a online form of insurance, at the last page of online process where i was paying the amount of policy but in between the process, my amount of 8032 rs deducted. But policy was no or documents didn't provided. So i called to customer care they replied that that money would refunded within 4 days & suggested me to go again & pay. Then i again tried & same amount also deducted like 8032 rs but again no policy or documents provided.
Then again i called to customer care they replied that it may be some problem in system so sir wait for some time but due to less timing remain of renewal, i purchased from other site.
Now also 3 weeks completed but no one serious about my complaint, i tried multiple times to customer care through call as well as mail but no positive response from there.

My details are given below:-
My policy no - og-19-[protected]
Name - parmeshwar yadav
Vichar no. - dl1ru 5683
Mfg year 2016
Payment my credit card by 2 times on 12/09/2019 & 13/09/19
Amount is 8032+8032=16064 rs

Interaction id:-1145488

Thank you
Avinash kr yadav
[protected]

F. A. O: bajaj allianz pune headoffice and bihar headoffice (Rosera)

Urgent notice.

[protected]@bajajallianz.co.in,
Varsha. [protected]@bajajallianz.co.in,
[protected]@bajajallianz.co.in,
[protected]@bajajallianz.co.in,
Nikhil. [protected]@bajajallianz.co.in,
[protected]@bajajallianz.co.in,
Aarti. [protected]@bajajallianz.co.in

Please treat this email as the written notice of 3 month / 90 days from 15th october 2019.
The renewal date is on 15th october and the new rate is inr 20 per sq. Feet therefore 1611 sq feet x 20 = 32220 inr per month for the next 3 months.
In the unlikely event of non-compliance please vacate by 15th october 2019 as we will be locking it and renting it out to another provider.

Mr. Rakesh singh (Admin team patna) and mr. Ashok satra (Rosera branch) both have said that they will be moving out to another location (Above bandhan bank at cinema chowk) but we have not been given any written notice in formal as yet which is in breach of our signed contract.

We very much hope to get this resolved in next 7 days. We are happy to extend the contract as well for next 5 to 10 years at the rate of inr 15. However for only next 3 month notice period it will be inr 20 per sq. Feet.

Cc: pune branch, patna branch and rosera branch

I took a one year insurance policy for my bike reg no br1x9564 for 1034 rupees on 2/10/19 money deducted but there were no response from the company side. All email id's are just useless. No reply nothing only auto generated messages. Strict legal action should be taken and i will make sure you will pay for it.
It's been more than 48 hours i took the policy.

Vehicle registration date : 16/11/2015
Email id: [protected]@gmail.com
Engine number: duzwfg78825
Chassis number: md2a18az4fwg14033
Previous policy expiry date; 23/11/2019
Existing polocy no. 2018-19: og[protected][protected].
Bike no: ts04ef7918
Money transferred on : 26/09/2019.
. Hdfc netbanking ref no[protected].
Amount :2661 inr.

No use of customer care mails automatic replies only
Phone is long waiting list
I found many complaints here on same issue
How govt allowing this type of companies.. Irresponsible people
Money debited no proper customer care service.

I tried to create motor insurance through bajaj allianz online portal and after the payment is deducted, the policy creation failed. I have been following up from last one month for the refund of the same and i did not receive any proper response.

The amount deducted is 4810 on sep 9th.
I have escalated to all the departments in all possible ways but no body responded and no refund.

I purchased a new two-wheeler policy on 23rd september 2019 via their online facility[website] along with an accident claim, after selecting the plan i paid the amount but the online process got froze at 66% and i was forced to close the page after 1 hour. And till now i did not get my policy and not even a single call from their side. And when i call[protected] it will get connected soon to the sales team. But when i explain my issue they are saying we are here to cheat new prospects and we will transfer the call to the service team and the call will never get connected. Now i do not know whether i should consider this as a fraudulent transaction initiated by the so-called bajaj allianz to cheat the public?

They know very well a common man cannot sue them because of the system that we follow in our country so these corporate thugs are benefitted. We used to call them "thugs of hindustan". They are having such a low-level call support system which will never provide waiting time and we would never get the relevant people on the call, in fact, i dropped a mail also to their ceo today[assuming the email id is right which i got from web]

So can anyone help with this? Please find my attached transaction details about the payment.

Regards
Suraj.

I tried to buy bike insurance for 3 years from bajajallianz website,. For this i made payment through hdfc credit card of an amt of rs 6234. But after money deduction no further steps processed, neighther policy generated, nor transaction number given. And i was made the payment on 22/08/2019, after that i've called customer service, mailed them. But no fruitful response. They took my complaint before 1week, given complaint number 80485333. But till date no progress found behalf of them. Please help me regarding this problem, as it might a common problem to maxm people. Thank you

I bought a car insurance policy with bajaj allianz whose start date was 26 sep 2019.
However on 22 sep 2019 i sold the car to a dealership as part of old car exchange as i was to buy a new car.

I accordingly reached customer care websales team on 22 sep itself however they did nothing.

I had also logged a complaint number 80466877 with customer care but still nothing was done

I escalated this to level 1 and level 2 escalation teams as well but nothing happened.

The policy started from 26th september midnight. I duly logged my request on 22nd itself and then shared the proof as well before policy start date itself.

Accordingly please cancel this car insurance and refund the amount

Please note i duly shared details before policy start date itself so accordingly the refund should be generated.

Everytime i called customer care they stated issue will be resolved by tomorrow eod. That tomorrow is still to arrive.

I purchased insurance for my two wheeler on 23rd sept 2019 through paytm and i did not get my insurance copy.

Customer care numbers never works but somehow after calling multiple times i was able to connect to them and i was given a complaint id 80505663 with an assurance that i would receive my insurance copy within 24hrs which did not happen.

I wrote a mail to websales of bajaj allianz which was a complete waste of time as there wasnt any revert.

I have shared all the details needed about my transaction but still there isnt any action till date. It is me who is calling them again and again and they are repeating same stories.

I paid rs. 2778 via upi for renewal of my motor insurance policy on 24th sept 2019. I used the insurance wallet app. The payment was debited, but i recieved no confirmation or reference number from bajaj allianz. The old policy has now expired on 26th sept. I called the customer care multiple times, and emailed them the situation in detail with all the proofs of payment. I am yet to recieve a response from them after 4 days. The complaint number was generated after 3 days of multiple calls. Complaint no. Is 80536671

Dear

Without my knowledge they have created cpp assest care service and Bajaj allianz general insurance policy and deducted my money . so as my request to cancel the service and refund my money. pls take as immediate request .

MY membership number is AC2946611.

For more details contact

Email: [protected]@hotmail.com
Phone no : [protected]

Dear Sir/Mam,
i renew my existing bajaj two wheeler insurance policy money debited but policy not issued.
existing POLOCY NO. 2018-19: OG[protected]-00022407.
bike no: TS04EF7918
MONEY transferred on : 26/09/2019.
.hdfc netbanking ref no[protected].
amount :2661 INR.

no use of CUSTOMER CARE mails automatic replies only
phone is long waiting list
i found many complaints here on same issue
how govt allowing this type of companies..irresponsible people
money debited no proper customer care service.

please do need full help