| Address: Kamrup Metropolitan, Assam |
I made a online transaction of Rs.785 as a bill amount of my aircel postpaid mobile connection through billdesk payment gateway, the transaction hanged in the middle before generating a online receipt. Although an amount of Rs.785 was already been debited from my account as per the sms received and re confirmation of bank statement, no amount has been credited to my aircel account and the bill still remains unpaid and aircel authorities denied any such payment received by them. Date and time of transaction 02/12/2014 time 09:23:52. After a consultant with aircel they assured if in case this happen the same will be credited by billdesk back into my account within 2 working days, this however did not happen and i am awaiting my refund still and request the authorities to take appropriate action in this regards.
Regards,
Navajyoti Choudhury
[protected]
[protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved
BillDesk customer support has been notified about the posted complaint.
Today online reliance net connection bill pay.our reliance subscriber user id is[protected].
Make payment by debit card .But our bank debited amount Rs.560 but net payment not done.
Please refund our amount our account.
Thanks