BillDesk Complaints & Reviews

Sir, I am Dish TV user & My Dish TV Recharge from BillDesk ( State Bank of India ) Transaction Status is Successful But Not up-date my Dish TV Id [protected]. follow my transaction status. Kindly necessary action please. Dist TV ID No. [protected]. Debit Account No.[protected] Reference No. IG00EDNYQ3 DISH_TV_REF : ASBI[protected] Amount INR :- 260.00 Status Completed Successfully Debit Branch MANU BAZAR Date - Time 07-Nov-2014 19:44 IST Thank you Arup Bhowmik E-Mail : [protected]@rediffmail.com M : [protected].

I am Bhavani S & a/c No. in SBI IS [protected] .while making payment to UGC NET EXAM my a/c is debited by Rs.226.89 but the application is not completed, it is showing error on making payment.Kindly return the online payment of Rs.226..89 to my a/c. Bhavani.S

Dear concerned person, I was using bill desk facility to pay monthly bill of MSEDCL Pune (consumer no.[protected] and BSNL Pune (tel no.[protected] thr my Bank of Maharshtra Chinchwad gaon account no[protected] . From March 2014 till June 2014, no payment happened and hence MSEDCL slapped fine on me and threatened disconnection. When I checked with Bill desk, I was told that there was some system problem and hence payment was not happening. Hence I told Bill desk to discontinue the services at that point of time. Since June 2014, I have started payments to MSEDCL and BSNL from bill pay facility thr my HDFC bank account. To my surprise, I have found that bill desk has started debiting my bank of Maharstara account for MSEDCL bills . This is resulting in double payment to MSEDCL (one thr my HDFC bank account which I am doing on my own and other thr Bill desk). This is totally unacceptable to me. First of all you have created situation in June of not paying timely bills so that I had to move from you and you continue to pay bills from July onwards by debiting my BOM account. This is causing hardship to me. Moreover, I am trying to contact yr call centre no.[protected] since last 3 days, but this no is continuously engaged./line is busy. I can not tolerate this situation any more. Pl do the needful asap and do not force me to take further action. My contact details are below for yr quick reference. Warm regards Rajiv Kulkarni Cell : +[protected] Tel (Res) – [protected] E-mail: rajiv.[protected]@tatatoyo.com

Dear Sir, I paid an amount of Rs. 11656/- ( Rupees Eleven Thousand Six Hundred Fifty Six only ) towards the dues of my HSBC credit card bearing No. [protected] through "billdesk.com/hsbccard " on 04.11.2014 since the due date was 06.11.2014. The transaction was a "Success" and the Transaction Ref. No. is ASBI[protected], 04.11.2014, 08:39:04. The amount Rs. 11656/- was debited from my Bank (State Bank of India) account and I received a Text Message from my bank confirming the transaction. Screen shot of the Text Message from the Bank is attached. But, on 10.11.2014, I received a Text Message from HSBC that payment for my credit card is over due and asking me to pay immediately to avoid uninterrupted card usage. This clearly indicates that HSBC has not received the amount Rs. 11656/- paid by me through "billdesk/hsbccard" on 04.11.2014, 08:39:04 even though the said amount has been debited from my bank account. I, therefore, request you to look in to the matter and do the needful. Yours faithfully, Nagabhushanam Garapati

I made online fee payment for CBSE net exam of Rs. 450/ through my SBI Debit card. My transaction was failed with error reason: Sorry we are unable to process your transaction. Please contact us at billdesk.com for any querries. But the payment in done successfully and the amount is debited from my account. So what should I do now please reply me at my e-mail mentioned below. Thanks and Regards Rachana Kumari rachanarai.[protected]@gmail.com

Hello Team Transaction date: 10th October 2014 Transaction Bank: ICICI bank Transaction details: BIL/[protected]/BILL JUNCTION PAYMEN/[protected] Vodafone Number: [protected] Vodafone Bill amount: Rs.300 these are the details of my vodafone bill payment through bill desk. but i have not got any confirmation about payment from your end. please confirm me as soon as possible. Thanks and regards Raksha Ram Kudva

I made a payment to Aam Aadmi Party on 4th November 2014 at 8.28 PM but at the end when I entered my password for transaction the billdesk screen went white and couldn't be refreshed too, but I received a message from my bank that amount has been deducted. Also no amount has been transferred to AAP as I cross checked. I am attaching screenshot of my HDFC message about payment made.

I have on 8th Nov.2014 tried to do online charge for mobile Number [protected] (Mumbai - Trump) through internet banking on Freecharge i.e.Accylist Solutions (IN) website. Alhough amount of Rs.300/- was debited from S.B.A/c.[protected] of Bank of Maharashtra, the recharge failed perhaps due to internet connection problem and the transaction could not be completed. I request you to refund a sum of Rs.300/- deducted as above by crediting the same in the aforesaid Bank of Maharashtrra Account. My email address is as under: [protected]@rediffmail.com My Mobile No.is [protected]

Dear sir, on 4th November 2014 my state bank of India saving account has been debited Rs. 109/- for an net banking bill desk recharge of my prepaid banal mobile number [protected] Txn ref no. IG00DTDJG7 However my mobile has yet been recharged please either recharge my mobile or refund the amount of Rs. 109/- immediately. my contact [protected] Thank you...

Dear team, I have paid an amount of Rs.300 towards IFFI 2014 registration fees. Payment details are given below. Transaction Reference Number ACMP[protected] Transaction Date and Time[protected]:40:07 Transaction ID IFFI14/73860 Transaction Amount 300.00 Now IFFI has informed me they have not received payment . Kindly look into it .

Dear Team,

I had made a payment of INR 150 to my prepaid mobile number on Idea online recharge website. Though payment was done and deducted from my credit card, its not credited to my prepaid mobile number.

Details are below

Transaction Date: 4 Nov 2014
Merchant Name: Idea prepaid cellular
Prepaid Mobile Number: [protected]

Credit card number: [protected]
Bank Name: Standard Chartered Bank
Card Type: Visa

I did not get a Transaction number and also the browser was not redirected to payment confirmation URL after giving OTP at my Bank link.I had not pressed back or refresh button.

Request to refund the amount to my card.

Regards
Shahid

I have tried to subscribe to Anadabazar Private Ltd.on 4th November for an amount of Rs.1095. At first I tried with Allahabad Bank Debit Card bearing No. [protected] from A/C No. [protected] . For which I was shown that there was an error to proceed.Afterwords I tried with State Bank Debit Card bearing no.[protected] from A/C No. [protected]. From both the account there were deductions of rs. 1095 each although the subscription was not successful . Please do the needful so that I can get back my amount or succeed in subscription.Rs 1095 was deducted from S.B.I. account at ABP_Private_Limited_BDtxn#[protected].

I have tried to subscribe to Anadabazar Private Ltd. on 4th November for an amount of Rs.1095. At first I tried with Allahabad Bank Debit Card bearing No. [protected] from A/C No. [protected] . For which I was shown that there was an error to proceed.Afterwords I tried with State Bank Debit Card bearing no.[protected] from A/C No. [protected]. From both the account there were deductions of rs. 1095 each although the subscription was not successful . Please do the needful so that I can get back my amount or succeed in subscription.

HI This is the issue that I want to your Notice that there was been deduction of balance in my SBI A/c with Ref POS PRCH, POS[protected] Billdesk.com SBIPG but there was no recharge been made on my Mobile number . So please look into the issue and make sure I receive the amount in my account . for further info any mail me to [protected]@msn.com Regards, Jeetender

transaction ACMP[protected] idea recharge not successful Payment Details Transaction ID ACMP[protected] Idea Number [protected] Transaction date[protected]:12:21 Amount 645.00 i didn't get the recharge done wanted immediate refund contact jamsheed [protected]

While making my standard chartered bill payment I got a error page with error code 0n 3rd Nov 2014. I have sent mails to [protected]@billdesk.com regarding the status and didnot get any response. I have also tried to call the numbsers given for Bangalore, chennai & hyderabad but no one picked the call. Why there is a support mail and contacts page when you are not even checking those.

I recharged the above BSNL mobile no.[protected] through internet banking (BSNL portal) on 03.11.2014 for Rs. 110. The amount has been deducted from my State Bank of Travancore SB a/c but mobile is not recharged. The transaction ID is "ASBT[protected]IGOODPFWT6 transfer to [protected] BILLDESK online INTL Rs.110" Even though i did the transaction on 02.11.2014, the value date shown in pass book is 03.11.2014 My contact phone number is [protected].

Dear Sirs On 31/10/2014 while booking bus tickets on GOIBIBO website at the time of making payment of Rs.2300/- through Net Banking mode, the amount was deducted with reference no.IB SM TXN.ID-tory[protected] but ticket was not booked, after enquiring with GOIBIBO Customer Care they confirmed that the have not received any amount of Rs.2300/-. After this I immediately contacted your Customer Care & got a reply that I ill soon get / I will receive a Log in ID & password on my mobile no. [protected], & I have not yet received any message in my Mobile. So I kindly request you to refund my amount Rs.2300/- as early as possible.

Dear Sirs on 31/10/2014 while booking bus tickets on GOIBIBO website at the time of making payment of Rs.2300/- through Net Banking mode, the amount was deducted with reference no.IB SM TXN.ID-tory[protected] but ticket was not booked, after enquiring with GOIBIBO Customer Care they confirmed that the have not received any amount of Rs.2300/-. After this I immediately contacted your Customer Care & got a reply that I ill soon get I will recieve a Login ID & password on my mobile no. [protected], & i have not yet received any message in my Mobile. So I kindly request you to refund my amount Rs.2300/- as early as possible.

sir, on 02/11/2014 and 04/11/2014 I recharge my mobile through Internet banking of Rs-50/- but every occasion my online A/c debited with Rs-50/ but can not recharge my mobile kindly either recharge my mobile or credited Rs-100/ my Bank A/c