Hathway Complaints & Reviews

Fed up beyond limits, because of the no. Of calls, i receive from hathway customer care.
I used to hold a hathway account about 6 months back. But i shifted my connection to a different service provider and handed over the device. So now i have nothing to do with hathway. But the calls are unstoppable! I have informed the customer care and have been patiently telling all executives to delete my no. From their calling list, but they...

I took connection of hathway with the account number [protected] on city delhi now i m shifted to indore and raised a request for shifting vthe broadband location it today i got a phone call from hathway and the agent told me that the connection cannot be shifted to indore and i have to take a new connection but i told the agent that before taking connection i had been told that i can shift the connection all over the india anywhere anytime.....

Hi. My name is ram. I took hathway connection 1.2 years back. Hathway i'd - [protected]. I shifted home to new location which is 2 lanes away from current one (600 meters). I have raised request for relocation on 29th feb for the same. Service i'd[protected]w918418. Customer support said maximum turn around time for relocation is 3 to 4 days. But it's been 7 days still they didn't restored my connection. I have called customer support around...

Hathway hyderabad — hathway is really cheating the customers
Hi all,

I took hathway connection with account number[protected] for 3 months package. I tried to spoke to the costomer care executive for there is signal problem so net is not coming if i tried 4to5 hours then they are responding in a whole day once
I have ever seen... There is nobody to attend to your complaints... I had been making calls for the...

This was happened on end of december 2019.

I called to a person upendra reddy for broad connection an agent of hathway broadband. His phone number is "[protected]".
This person told to me that for rs. 425/- you will get connection. So i transferred money to him, he registered my phone number to account "[protected]" and recharged to that account.

Before providing broadband connection i realized that account...

I have renewed my broadband plan from 30 mbps to 60 mbps with the condition that they will install fiber optic by replacing existing traditional setup.

After so many complain tickets which were changed status to close without any solution.

Now after 3 months, i got a reply that there is no fiber optic available in your area...

Than why they give false commitment at the time of renewal?
br...

Am from chennai and i took an hathway broadband connection on 25 dec 2019 and they delivered my a playbox device.. I registered the device and went in to activate the subscription of netflix and it was successful, however when i try to activate sunxt and zee 5 i didn't went smooth.

I called the hathway customer care and informed about this issue and the representative responded like their back end team will call me back in...

Account number: [protected]

About a year ago i had applied for hathway broadband but the turnaround time to getting the installation done and activated was more than a month. I cancelled my connection and applied for refund.
A year later, i have yet to receive my refund.
Hathway broadband has continuously (And daily for a year) called me about renewing my connection. I have expressed my disinterest and repeatedly...

Sir, i have troubled in these four days for my internet not working. I have complained but not get any solution and reply. So, i want to complaint against hathway broadband.

I have mailed to lots of email id of hathway. Please read below;

"my area : adajan, surat, gujarati.
Customer id : [protected]

My internet not working about four days.
I have complained everyday in these four...

I have shifted to bangalore from mumbai 2 years back and since then almost everyday i am telling these great tele callers to stop calling because i dont want any of hatwayds services. I told them endless times to remove my number from their database but its of no use. It gets really frsutrating to sit at work and answer the same call every single day. Kindly look into this....

I am residing in bangalore.. I was staying in btm layout and using hathway broadband for last one year.. But i have to shift my house because of personal problems.. I have already requested to hathway customer care several times to discontinue my account as i am relocating to some new place.. Instead they keep me calling for renewal and other things. My account no is [protected]. Kindly solve the matter as i don't want any unnecessary disturbance...

Hii.. My self chirag parmar. I am using gtpl brondband. 2 month ago my pack vaildty id expire but i have not plan renewal because i shifting my home. But gtpl executive come my home exact renewal date and tell me renewal this time and i shifting your connection without any cost dont worry no any one charge for shifting you call me and shifting complain in gtpl toll free no. And send me complain no. I shifting your connection without any cost....

I get minimum 4 to 5 calls from hathway daily. I have even discontinued my hathway broadband service due to these calls, still i get 4 to 5 promotional calls in a day. All this is during my work hours. I feel harassed by these calls and have to explain the same to every hathway employee who calls. The calls are made from different numbers each time. I have even complained to the zonal officer over email....

Dear sir / madam,
I have activated netflix through hathway services on auto pay basis paying rs1 through services. Hathway.net with my credit card details. Where i got two months free from hathway services. I activated in the month of november 2019. So till january i don't need to pay for the netflix.

On 27th of january 2020 i was charged rs497 for netflix through hathway services. So thought i been charged for the...

Sir
I have disconnected my hathway connection long before more than 1 year and i recieve calls and sms daily on my phone number i have made them clear i dont want spam sms and calls two times but they regularly call me with different numbers and send me sms plz resolve the issue for the same the account id is [protected].
And the message which comes is

Today offer ! pls reactivate Your Ac No, [protected] & Get 150...

Sir
I have disconnected my hathway connection long before more than 1 year and i recieve calls and sms daily on my phone number i have made them clear i dont want spam sms and calls two times but they regularly call me with different numbers and send me sms plz resolve the issue for the same the account id is [protected].
And the message which comes is

Today offer! Pls reactivate your ac no, [protected] & get...

I have taken gtpl broadband connection on 25th december 2019 and paid one year amount. On daily basis, i am getting "no internet" issue and till date i raised approx. 80 tickets and write mails to support team including appellateauthority. [protected]@gtpl.net. But no solution from gtpl. Every time they comes with standard message "we will provide solutions".

I want permanent solution or refund my money.
Mobile number - [protected]...

Hathway sales person has consulted me regarding new connection and assured that it would be done with in 1working day. Its been more than 3 days now till now no one has consulted me back he has collected an amount of rs.1770/-. They will not respond to the calls after payment. They have wasted my time and now are not refunding the amount then said it takes 45 days.
I talked to sr. Person also he also not interested give better service,...

Hathway telemarketing team is calling me everyday for 6 months i have stopped using hathway broadband from oct and had stopped due to relocation. Now after 6 months suddenly i am getting a call from them saying please return the modem or else will go to court. I am not using hathway and have already submitted modem where hathway guy came and took modem aswell. He took modem on 25th oct. Are they trying to fraud each and everyone here. Can...

Hi,

I had a hathway service and i disconnected in 2016.
In 2018 i have got a notice asking me to submit the device. But yet during installation i was given an option either to buy or rent the device and as it was less amount i purchased it.
Now after two years im getting a notice. I live outside india and i called several times to call center and they assured il not get further mails but yet i got another yesterday....