Hathway Complaints & Reviews

I have renewal my hathway account no [protected] on offer 1year + 1year and 600gb data monthly but they are providing me only 220gb data monthly. I have complaint almost 2 to 3 times (Service id[protected]w790616) but they aren't rectifying my plan.
Please rectifying my plan as soon as possible
Thank you
Ajinkya mahendra vaidya
[protected]...

RE: Refund related[protected]W463447

I have a made a payment on August 22nd for broadband connection amount of rs 3229 for new connection, the sales executive visited the site and confirmed the feasibility and received cash of 3229.

Couple of days back when i follow up for connection they confirmed connection is not feasible and the amount will be refunded back to you account

Till now I have not...

I have gtpl broadband connection. My gtpl complaint number 6481547 at ahmedabad. I have paid for 18 month plan at 60 mbps speed. There is a kind unsatisfactory issue with gtpl. I have complained at around 4-5 times within a two week regarding my internet speed and connection error slow speed. I have to complain everyday. When i complain regarding wifi speed and failed connection slow speed, they always register my complain but after 1 days...

I made double payment and the reason was because of my inability to make one. The screen did not load properly. Some glitch or technical reasons could be it but why this company hathway is not responding to the customers and fixing this....

Name:Dasari raghavendra prasad
Mobile :[protected]
Address:.plot no 573 gulmohar park colony Hyderabad Telangana
Account number:[protected]

Request ID[protected]B533157 has been auto closed without any resolving the issue..

"Los light is blinking in red colour "...

I am doing work from home ..i am facing many issues because of wifi is not working ...

Wifi is not...

I am receiving messages from hathway broadband daily to pay amount and get promotional GB of data. I have closed my account already. This is so annoying.

Kindly stop sending messages to my personal number, or email or calling me.

email address- [protected]@gmail.com...

Hathway is not providing appropriate support even though my account is active. I have raised a complaint through app but it is showing in process since 30th august 2020.

I have emailed this concern but still no action has been taken. There is no further communication regarding this issue. They are just saying we have forwarded your request to technical team.

Every time I call customer service they disconnects...

Hello Hathaway,

I have closed my broadband connection 2 years back and your executive took router devices as well.

After all 2 years your executive called me and asking for the router which I already handed over and when I am trying to explain her the things she is not listening and finally she started abusing me.

Here i am posting her number : [protected]

Requesting you to please...

Hathway is not providing appropriate support even though my account is active and just got renewed 8 days before. I have raised a complaint through app but it is showing in process since 29th august 2020. I have emailed this concern but still no action has been taken. There is no further communication regarding this issue. They are just saying we have forwarded your request to technical team. I want to terminate this connection as no support...

Worst service ever and no answers to our request for resolving isseues. Internet speed is slow than our mobile data even we have a 50mbps plan . Poorest service of all time...

Hello there

We have been facing the slow internet issue each and everyday since we purchased a plan of 50mbps from hathway broadband. We have registered complaints to various webistes and hathway customer care also but no action is taken till now. We are frustrated and we hope you will help us in resolving the issue ASAP. One of the worst service providers

Name: Nitin bahuguna...

Hi, In the month of june 2020 my year 5 mbps plan was expired, I called and emailed Hathway but nobody gave me response so i took different connection temporary for 3 months, during that period i received call from Hathway sales executive every week and they remind me to renew my plan, i told them call me in August end week. On 10th August 2020 they called me and said there is a plan available for ₹4500 and the executive said the plan was...

Many times asked for refund, but not resolved.

_
From: "hitendra shah"
To: "hardik sanghvi", "ajay singh", [protected]@gtpl.net, [protected]@scgco.in
Cc: "nodalofficer ico"
Sent: sunday, august 30, 2020 1:22:48 pm
Subject: fwd: frequent break down every day broadband connection client-bb[protected]

To all,
In the last week problem occurred 3 times
What is the...

I received a call from a hathway person to recharge 3186 (3months) plan immediately so that they will upgrade my existing single-band router to dual-band. I recharged and after some time i called them they are saying to recharge for a 6-month plan for the dual-band upgrade am i looking like an #. They are calling people to recharge some amount saying some offer and after that, they say they don't provide an offer for the amount. I escalated...

I opted GTPL for my internet connection, in patna, bihar. Starting time their staff where helpful until the point i gave them the registration money of 4000 after that they delayed the connection by making lame and random excuses in the end i got frustrated and told to cancel they told then they wont give the money instantly it’ll take 45 days now its been 2 months and if i ask them they are like it’ll come when it will they have no decency...

I am receiving promotional messages even after 2 years of a/c [protected] closure....

Today

Rajan. Gupt., ajay. Singh., rajan. Gupt.
1 message
No attachment
1:45 pm
Fw: new connection still not installed very bad service
Hi pathetic, bad, miserable, pitiable, wretched, lamentable, ridiculous, deplorable, regrettable, derisory, tragic, unfortunate, laughable, lousy, distressing, depressing, dismal, saddening, appalling, painful, cheap, sorrowful. Services i am dhiraj chaudhari...

I am using Hathway internet in home, From hathway they offered me a best plan to change from my current plan, While changing the plan, The payment was made twice to that account. I have informed that hathway person to resolve the issue immediately, He said that the remaining amount will be utilized in next month.I have followed every day to cha But now they are saying for that amount high speed plan has been activated.
They didnt...

I closed my hatway account 3-4 years ago, but still get promotional SMS. I called to customer care and told to stop. but issue not resolved. My number is [protected]...

Initially I requested for a new connection and I spoke with the agent.They said send me the documents required and I sent aadhar, passport size photo.They generated a payment link and we paid through that link.After all this happen one of his agent again call back me and said for your location there is no availability.I spoke with same agent which I have paid.since 6 days they are saying we will refund you still I don't get my money.I paid...