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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 564

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S
Sheetal Danve
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account status -

I have submitted my kyc documents on 5th may 2018 into pune branch. My account is in mumbai powai branch.

As i am not in india, i can not physically go to any branch. I have been calling the powai branch manager repeatedly. I have been requesting a call on my registered number using online 'may i help you ' service. However, there is no response what so ever.

Because of this i could not able use icici net banking...
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M
mangalakumar01
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late fee waiver request

Address:Mysore, Karnataka, 570008

Requesting to waive my late fee charged on credit card.

As i was hospitalized and delayed credit card payment in month of march 2018, late fee changed.

I received in information from phone banking officer who i spoke today. She told me that late fee charge of 700 rupee for march month applied on my credit care database.

Please wavier it as i'm your long time customer and paid payment on time many...
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shai@123
from Mohali, Punjab
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two wheeler loan amount shows in cibil score

Address:Raebareli, Uttar Pradesh, 229206

Dear sir my two wheeler up33k6771 loan a/c no. Ltbra[protected] closed in 2008. But 937.00 shows in my cibil score. I have paid 2850.00 in may 2015.
But till date 1037.00 amount shows in my cibil a/c.
Till date i have not received noc.
Plz provide me noc & no dues letter. Y

Regards
Shailesh kumar tripathi
Old sabji mandi sadar bazar lalganj raebareli u. P.229206
Mo.[protected]...
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D
Dr. Shivendra Maurya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed from icici

Address:333031

I prateek chaudhary, made a payment from my icici debit card xxxx-xxxx-xxxx-5341 on 15 may to amazon, but payment was failed. I received a email regarding refund process on 16 may (Refund reference number is [protected]). Today i called icici bank customer care to put a complain, and same was accepted, but the amount was not credited till now. I am trying to contact icici customer care but it too painful....
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M
Mohammadrehman11
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name correction in icici bank

Address:Hyderabad, Andhra Pradesh

Hi team,

My name is mohd laeq ur rahman and i am icici bank account holder since 5 years. At the time of opening my salary account i did not realised that my name has been mentioned incorrectly. Now that i found my incorrect name i want to correct it. As per your records my name is "laeeq ur rahman" which has to be corrected to "mohd laeq ur rahman".in order to that i called customer care to findout the way how to correct...
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D
dr ritesh Jain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i m complaining about payment done but it is not reflecting in your credit card account

Address:Pune, Maharashtra, 411008

I dr ritesh jain having credit card no. [protected] have done payment of rs 3000 through my savings account no[protected] via neft on 18 may. The amount has been deducted from the same day itself. But it has not been transferred to credit card account. And late charges to my account has been applicable. Kindly resolve the matter as soon as possible. Sending you the account statement....
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V
Venkatareddydaram
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtn charges refund

Address:Hyderabad, Andhra Pradesh, 500038

Am an icici bank customer. Deduct the amount lot of times. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is janti.[protected]@gmail.com
[protected] mobile number...
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H
harish punee
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

information regarding sip

Dear sir i was holding an sip (Mutual fund) in your bank i need an clear information about that i called 2 times to your customer contact center i didn’t get any information just this people are transfer ing calls to one and another i am fed up with this people so requesting you to guide me regarding this or else my next message is going to be too worst....
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W
William4justin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank credit card not processing the refund

Address:Chennai, Tamil Nadu

I have ordered a Bluetooth headset from amazon worth INR 1000 and 890 using my ICICI credit card ending with X0002 My orders were canceled due to product unavailability. Amazon Claims they have refunded the amount back to the original mode of payments that my credit Card. on 9 th and 10 May. I have been i Contacting ICICI i was was asked to wait 12 days which I did now after 22 may they raise a Dispute SR[protected] and mentioned that the...
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D
Dipak Kumar Nath
from Barpeta Road, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

block debit card and disabled for transaction net banking in uco bank

Address:Sonitpur, Assam, Besseria,pukhuria,78

My debit card block when I repeatedly wrongly one time password used in UCO BANK debit card and in net banking when i used transaction password for money transfer from UCO BANK to paytm wallet when I see my transaction password used wrongly but already disable for transaction in UCO BANK how can i transaction. By. debit card and net banking provinces....
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K
Kunwar Narendra Singh Shaktawat
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan details

Address:Ratlam, Madhya Pradesh, 457001

Hello sir/medam i am Narendra singh shaktawat my father name is Balwant singh shaktawat Account No. in icici bank[protected] and Home lone no. LBMSR[protected] application form no.2133524 my father expair 11/01/2018 and i meet Ratlam [m.p.] branch code 0390 bank staff behaveeor bed very bed or bank ke staff ne achha behaver nahi kiya me problam me hu ye meri problam solve nahi kar rahe he plz. Help me.
Regards
Narendra singh...
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S
suneelsoni96202
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complainant...

Address:Indore, Madhya Pradesh

Dear sir,

My wife pooja soni works in icici bank malva parisar of indore branch, she has deposited own cash 70000 rs in icici bank deposit machine where after cash deposition machine throw out 18000 rs back and didn't show any balance or status on screen even on sms hence my moved to next atm machine to check the balance, one person who was next to my wife has come to deposit his money when my wife left the place than suddenly...
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K
Kashyap Harish
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund ecsrtnchg

Address:Kota, Rajasthan, 324004
Website:[email protected]

Hi sir/madam

I am a icici bank customer. Yesterday[protected] ecsrtnchgs21018_sr[protected] charged deduct from my a/c 413.00 rupees i don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. Thank you

Thanks & regardsbr...
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D
Dilawar Desai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money charges

Address:Thane, Maharashtra, 421301

My account got debited 300/- plus annually since 2013 to 2018 for my money service which i haven't subscribed for still they are deducting the amount and neither they are deactivating the service.
Customer care is also not helping they are saying I have subscribed for the same through online for which they do not have any proof about my consent for activation....
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J
Jainiiiiiii
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding loan disbursement request

Address:Gurgaon, Haryana, 122001
Website:Icici bank

I have applied for main disbursement request through i mobile app on 12th may and i have received status as proceed but till now my cheque has not been delivered to the dealer and i have no communication from the bank side as well and last date to send the cheque to the dealer is 25th may after i will have to pay penalty without my fault. I have been 2 different branches of icici bank but they told me they have no solution for this. Being...
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S
suchita@patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have balance in account still cheque return

Address:Raigad, Maharashtra, 410210
Website:www.icicibank.com

I have opened Saving account with ICICIbank on 10th May 2018 and deposited cash Rs20000 rs on same day but still not reflecting in my account. I received a kit on 21st May 2018. I have Issued cheque of Rs.3000 on 22nd May 2018 on 24th may 2018 which got returned saying insufficient funds but i am having 20000 in my account.Due to banks issue it is not reflecting in my account....
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N
nandasit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

its been more than month my conversion of nri banking to general banking does not happen

Address:600089
Website:ICICIBank.com

I submitted my documents in icici bank, dlf branch for the conversion of nri banking to general banking on april 1st week because i am back to india. Its been more than a month, the conversion did not happen. When i asked the bank customer care, they are saying it will happen soon but it does not. I dont know what was wrong from icici customer care side. I dont believe it takes very long time to do the conversion.in nri bank, i have to maintain...
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DcChauhan
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund by amazon is not processed by icici bank

Address:400072

Hi,
I'd purchased 2 things from amazon.

Refund of first thing was processed on 2nd may and was supposed to be reflated in my account by 9th may. Refund was for amount 375 and the authorization code (Refund reference number) for the transaction is 013413.
This refund is still not processed.

Refund of 2nd thing was processed on 16th may and was of amount 2573, and is still not reflected in my account....
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S
saif@007
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service fatehpuri branch chandni chowk 110006

Address:110006

I have a complaint against icici bank fatehpuri branch chandni chowk delhi 110006. I have to pay anglo arabic model school fee there every month. This is happening continuously from three months. Whenever i go to the branch when my turn cames person who collect cash sushil kumar goel said that the server is down and keep me aside then i have to wait standing there for thirty minutes and then he collects fees i dont know why he is doing so....
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9
9387deep
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg charges

Address:Mumbai City, Maharashtra, 400702
Website:www.icicibank.com

Have observed my icici account team being repeatedly debited with this charges even about having sufficient balance in account. I have checked with my bank employee to only understand that ecs return charges are applicable irrespective of amount. I have 8 ecs divided for small sips which are not of much value, only month i can understand period is march-april 2018 where payment by company was delayed due to year end procedures. Neverthless...
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