Reliance Digital Complaints & Reviews

Recently i have purchased lg-q18gwzd (1.5 ton 5star) ac on thursday. While purchasing, i have requested the concerned to deliver the product on monday. Same has been agreed and assured by the same. I have called the same person but there is no proper response from them. Kindly consider the issue as it has been 4days from the date or purchase and counsel the concerned so that there won't be any inconvenience to others.

I bought a 1.5 ton bluestar window ac on 23/4/19 from your store at relance retail limited pinnacle mall, sector 10 dwarka and your engineer installed it on 24/4/19.in half an hour after installation it came out from window and fell on ground. And now after repeated visits and calls, no one is coming to fix the problem. Is this the after sales service provided by reliance. Pls do the needful at your earliest.

Vinod kumar
[protected]

I have purchased a 1.5 ton ac a few days (Approx 2 weeks) from barasat reliance digital (West bengal). But 3 days ago i have a problem with ac. I requested for servicing over phone. Today a technician came and tried atmost to repair it but in vain. He said it is a fault of pcb board. Then i called reliance digital at barasat for furter process (Contact no - [protected]). At first he misbehaved me and informed me that it is not duty of reliance digital. Then he said that customer have to do for repairing of ac. I could not think the rustic behave from such a reputed company.
Please do the needful at your end asap.

I have purchased hitachi split ac 1.0 t yesterday from reliance digital aundh pune near west end and delivery was assured today and delivery person me. Vijay ballal was ringed me about asking address aven though i have mentioned it clearly at the time of purchase but till now i have not received the delivery and now all contact nos mentioned on invoice are getting continuous engage or call transfer even delivery person mr. Vijay is not responding.
Pl. Let me know whether reliance digital is a authentic electronic outlet or not
Pl. Reply urgently

Prafull deshmukh
Ril pg
Tell. [protected]
Mail: prafull. [protected]@ril.com

Reconnect ac not working... Excutive asking product linked phone number.. I forgot that number. So they are not responding. My adress. I bought 3 reconnect 1.5ton ac, s so please rectify my problem. Out of these three, two ac, s are not working. One split and one window ac, s not working
D. Bharatha kumari
Katari nagar
Bank colony
Bhimavaram 534201
West godavari
Andhra pradesh

Dear team, recently i purchased a tv from reliance digital esplaned bbsr of rs. 45000/_. The store incharge 1st convinced us to buy with emi for 6 months so that no extra cost will charge... But as per bank statement for 6 months extra 6thousand rupees will be charging which is showing in statement... Another case is the store incharge also told us that the airtel setup box will be free with this but again extra 1500rs. Taken by the airtel setup box person... This way company is cheating n misguiding the customer.. Requesting to investigate the matter at earliest with pro

I bought a kent water purifier with extended warranty in reliance digital, coimbatore, india in 2017. I called the customer care on april 9th 2019 and registered a service request to replace the filter for the same. I didn't receive any service till now. I have called the customer care many times in between but with no solution. They are always telling that a technician is assigned bu nobody has called me up yet.

सर सयैद ट्रस्ट i-2ff कृष सिटी तपुकड़ा 301707 ने रिलांस डिजिटल स्टोर भिवाड़ी कैपिटल मॉल से एक 32 इंच tv reconnect smart 32h3282s दिनांक 16.04.2019 को खरीदा था जब tv ख़रीदा तब आपके भिवाड़ी executive सुशिल कुमार और उनके साथिओं ने बताया की tv लैपटॉप से डायरेक्ट कनेक्ट होगा! परन्तु जब स्टोर से इंस्टालेशन और डेमो के लिए executive आया तो कनेक्ट नही हुआ और अब बता रहा है की ये tv लैपटॉप से कनेक्ट नही होता, हमने tv सिर्फ इसी उदेश्य से लिया था warelees लैपटॉप कनेक्शन के लिए और अब जब ये tv लैपटॉप से कनेक्ट नही हो रहा है तो ये हमारा उदेश्य का नही है!

अत: आपसे निवेदन है की tv वापस करवा कर रिफंड करवाने का श्रम करें!

I have bought an lloyd 1 ton ac from your jio store kelambakkam, chennai on apr 11th. Next day 2 persons came for installation and everything was set. That day night when we switched on ac its working fine and after half an hour we got some error in display as ec. Then we contacted jio store next day, they said they will send some persons to check on that. But they didn't. After repeated calls they gave a toll free no and asked to raise a complaint with reliance digital.
On 17th april we raised a complaint with reliance digital customer service and they told within 48hrs issue will resolved. Guess that 48hrs is still on the way for reliance. We have called more than 5times and they were repeatedly saying the same answer that technicians will come today before 4pm.
Till today we were unable to use our new ac. And excellent service from your end.. We were extremely happy to waste our hard earned money with reliance. All the best for your upcoming projects. There are millions of customers like us to waste money by trusting your company.
Thank you so much.

I have bought a samsung note 8 from reliance digital central mall store in guwahati on 14th feb 2018. Along with it an insurance coverage was being sold which will take care of damage in the lcd etc.. I paid rs5700 extra for the same.
I have developed a slight crack on my screen and have decided to give my phone for repair as it was covered under insurance.in fact before giving for repair i have submitted the estimate and also have...

We have registered a complaint on 28th March 2019 for carrier AC servicing. Now its almost a month have passed and we haven't received any response from the concerns. And when i called customer care today, they said call ([protected]) has been closed and they opened a new call on 13th April19.

Can anyone take this up and provide the resolution!!!

I have purchased and ac where i was given 3 years of free service. However, after complaining from march till date. No one has approached to do the ac service (Gas refilling). We have been just calling again and again. This type of # service been provided to the customer. If you see the temperature outside is 42 and without ac how would some one stay. I done 100 calls where i was assured that someone would visit today but no one approached. What is this? I need an answer...

We have purchased one Samsung AC with 2 years of ResQ Extended Warranty, for last couple of weeks we are chasing up the customer care for AC servicing, everytime there lines are busy for hours, finally somehow after waiting for several days they have logged a call and commuted to send the engineer in 2 days, now its been more than 3 weeks they have not turned up, we are following up on daily basis, they listen the problem put the call on hold and cut the line after few minutes, 2 weeks back their engineer called me and said that he will come tomorrow, but next day he did not pick the phone every time the same thing is happening, this is really mentally harassment for us,

We have purchased one samsung ac with 2 years of resq extended warranty, for last couple of weeks we are chasing up the customer care for ac servicing, everytime there lines are busy for hours, finally somehow after waiting for several days they have logged a call and commuted to send the engineer in 2 days, now its been more than 3 weeks they have not turned up, we are following up on daily basis, they listen the problem put the call on hold and cut the line after few minutes, 2 weeks back their engineer called me and said that he will come tomorrow, but next day he did not pick the phone every time the same thing is happening, this is really mentally harassment for us,

Call ref id: [protected]

I have purchased and ac where i was given 3 years of free service. However, after complaining from march till date. No one has approached to do the ac service (Gas refilling). We have been just calling again and again. This type of # service been provided to the customer. If you see the temperature outside is 42 and without ac how would some one stay. I done 100 calls where i was assured that someone would visit today but no one approached. What is this? I need an answer.

Reliance retail ltd, bhubaneswar town, plot no 1473 & 1537 khata 444 pin -751001.

I jagannath, has been purchased a eco panda magic car but thats car damaged thats situation meanwhile i had payment money, after thats situation staff told me when stock comes take exchange another eco magic car.

At that time not received eco magic car or return money.

Yours faithfully
Simadri jagannath samantara
Mob-[protected]
Mail id-s. Jaga.[protected]@gmail.com

Dear all,
This is to inform you that I am using reliance for every electrical items but now I buyed one A/c sence first day it was not good cooling well but that time we didn't need much cooling now it's very bad. My family want to call reliance store to solve it but no one pickup the phone. Then I mail to Panasonic to look into this and they arranged engineer in one hrs. And then we knew that this not properly installed and they told us that its reliance fault they will have to repair but how without pickup the phone. Now reliance called and said it will take 24-48 hrs to look into this. Very big disappointment from reliance.

Registration no [protected] despite of complaining more than 100 times no proper solution has been provided yet had a talk with mr rakesh technician he said that he does not looks into lucknow area
As of now i want no service just send someone to take off the ac asap
Have had the worst experience from your company had a talk with tejinder singh sidhu but no response has been received

I have purchased a sony smart tv worth 46000 from reliance digital, phoenix mall chennai on saturday 20th april 2019. While purchasing i was promised that i will be getting the delivery on next day and installation too. Though i received the product but no technician turned up. I called several times and every time i was promised that technician will come to my place in the next 30 minutes. Like this i was kept waiting and no one arrived. Around 9 pm when i called them back i got to know that no technician is available. And then and there they promised me to send the technician today. Today no one bothered to follow up with me, i had to call yet again and followed up with the status from 3 pm. The same routine of keeping me waiting from 3 pm by saying technician is busy and will turn up in next 45 minutes. Now it is 9 pm and out of distress i am writing this mail that i will never ever by product from reliance digital who knows how to sell things not how to meet the customer expectations. And also will make sure none from my friends circle or relatives will buy product from your store. Height o[censored]nprofessionalism..

Purchased tcl tv from reliance digital, sg highway, ahmedabad on 31st december 2018. Was told by sales person to use sbi card and get 5% cash back in three months. I enquired after 31st march and till then taking only follow ups with them. No resolution!!! Till date.

Can we expect from reliance to act on this much faster as the patience of customers is getting lost.