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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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122002

Samsung India reviews & complaints page 238

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S
suseebdra raja r
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung smart tv

Address:612001
Website:samsung service

2 years back i bought samsung smart tv
Model : ua40f5500.
Actually i purchased this tv mainly for skype calls. After 5 months, skype facility is not available in samsung smart tv. I bought this tv for 55k+, particularly 6k extra for this cam.
There is no use for camera in tv without skype, i raised this concern so many time to samsung service center. But there is no proper response.

I need a proper compensation...
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suseebdra raja r
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung smart tv

Address:612001
Website:SAMSUNG SERVICE WEBSITE

2 years back i bought samsung smart tv
Model : ua40f5500.
Actually i purchased this tv mainly for skype calls. After 5 months, skype facility is not available in samsung smart tv. I bought this tv for 55k+, particularly 6k extra for this cam.
There is no use for camera in tv without skype, i raised this concern so many time to samsung service center. But there is no proper response.

I need a proper compensation...
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Debtanu Ganguly
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung note 8 battery draining

Address:711104

I have purchased a samsung galaxy note on 11.08.2018 from reliance digital howrah, avani mall, west bengal, india. From the first day i am facing abnormal falling of charge in this handset. I called samsung customer service and they told me to go customer care, i went samsung service centre at kolkata named karuna management service ltd. Opposite of central metro station. I deposited my set to them and they gave me the receipt bill no [protected]....
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N
Nizam Nizar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pink line on s7 edge

I am facing this pink line issue it has only been 3 months since i bought my phone when i took it to the sevice centre they said that it is a physical damage which came from my hand and wont get any warranty actually i havent even dropped my phone once...
I thought of samsung as one of the big companies... Which is so helpful ti its costomers but this... Is so bad...

Kindly look into the problen...
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C
ca.ekta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount paid, but product not yet delivered

Address:400067

Dear samsung team,

I have always respected samsung as a brand, much above lg, whirlpool, sony or any other brand... I had all appliances of samsung, except refrigerator, for which i had placed order on 15.08.2018; with a promise to deliver it in 2 days..
Now, 8 days have passed, but i have still not got any confirmed delivery date and the same is expected to reach me at least 15 days from the date of placing order and...
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A
ananya mahapatra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of proper response by the customer helpline service

Address:New Delhi, Delhi
Website:www.samsung.com

On 21 august, 2018 we had given a complain to the nearby customer helpline that our washing machine was not functioning properly. the customer helpline responded by saying that one of their mechanics would come to repair our appliance. However the person who was assigned for the job showed very little interest and didn't show up to repair our washing machine.
We are very disappointed by this kind of service and will make sure that...
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M
Mgchavdad
from Vadodara, Gujarat
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installation delay

Address:Jamnagar, Gujarat, 361005

I purchased refrigerator model no. RT34M5538BS/HL (Samsung) from crystal mall, reliance digital and I get delivery on 20/8/18. I have launched complain on same day 20th Aug on customer care no. [protected] . It is regret to state that after completion of more than 50 hrs of delivery time, installation is still pending. This poor after sale service effect on image of reliance digital and costomer satisfaction. You are requested to send technician...
+1 photos
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S
sourabhe
from Pune, Maharashtra
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samsung refrigerator

Address:400066
Website:www.samsung.com/in/support

Old reference number [protected]
New reference number [protected]

Purchase date - 1/11/2016,
Complaints - 2/6/2017, 22/8/2017, 14/10/2017, 22/8/2018

This is the 4th repair call & 2 replacements of the panel (In warranty). I have been asked to replace panel again today at rs 2000. I was not given product replacement in warranty period inspite of 3 failures in warranty time. Now its failed again &...
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A
Anishjon
from Gangawati, Karnataka
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samsung s3 tab

Address:Ernakulam, Kerala, 682314

I bought a s3 tab and within 40 days the camera stopped working and so did the power.. (The tab switches off automatically in 2 hrs).. The service center confirms it is a faulty device... And so i donot want just the tab to be repaired i want it replaced... How can we trist a company that cannot ensure the quality of its products.. I would have otherwise gone for. A second hand one... As a new owner i would expect things to be working fine.....
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S
Suresh Naik11119999
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung s9 plus finger print not working

Address:Anantapur, Andhra Pradesh, 515001
Website:www.samsung.com

Am using samsung s9 plus mobile. I bought last 3 months before.. Now finger print not working.. When i approach service center people told this is out of warranty.. U chargeable that part... Why giving 1 year warranty.. Only 3 months phone do this like that.. Why am used samsung product.. Last 10 years am using samsung product.. This is full disappoint for me.. Plzz check and clear my problem in warranty. As possible replace my part...
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P
prateek.batra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung s7 edge pink line issue

Address:New Delhi, Delhi, 110052

I am facing this pink line issue on samsung s7 egde since past 8 months which is getting more thicker day by day. On enquiring with samsung care center, there are saying that my handset is out of warranty period and it is display issue on handset and demanding rs.15, 000 with no further defect warranty.

On searching over internet and various social networking sites, i came to know that almost every s7 edge owner is facing this...
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J
Jeeru
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:Bathinda, Punjab, 151001

I bought a refrigerator on 30 november 2017, in summers i found that it is not making ice properly... I called customer care 4 times and three engineers visit happend.. But problem is as it as it was... No follow up by service centre about complaint... I was regular customer of samsung but now after this kind of service.. I am not happy with samsung...in last visit, engineer said that problem cannot be solved... Now i again called customer...
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Darshana Pardeshi
from Akola, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung j8

Address:Thane, Maharashtra, 401209

I have purchased samsung j8 on 9th july. Display got blank. I took that mobile to service centre they told me to replace the display but they were not doing that and even not taking the responsibility. Even told me to get it replaced from other store.
I din't even used mobile 2 days n it got blanked. Not i dont find any option. I want you to replace my mobile or get it repair. I waited alot but i dont see any scope till now to get...
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V
vivek diwan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung curved tv imported from uk to india

Address:700019
Website:Product of Samsung

Recently (1st aug 2018) i brought a curved tv less than a year old into india from uk when i shifted residence here. Tv model no ue49mu6500. On 20th aug the led suddenly started bleeding internally without any visible cause. Maybe electric surge i suspect. Anyway the india samsung engineer and the service center folks were an absolute disaster to deal with. They have zero professional courtesy, skills, nor the need for customer service. They...
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V
vijumathew82
from Thiruvananthapuram, Kerala
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samsung uhd tv model - ua43nu7100-poor after sales service

Address:Thiruvananthapuram, Kerala, 695006

Dear Team,

we have purchased your samsung UHD TV model - UA43NU7100, from your authorised dealer - QRS - plamood. yesterday - 20.08.2018, with great excitement. they have promised to deliver and install the product the next day ie. on 21.08.2018. and we have received a call from your office in the morning at around 10 am. and they have promised that the engineer will come and install it today itself. and we have been waiting...
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dharambir123
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator not cooling

Address:800026

My parents are living alone. They registered a complain against non-functioning of samsung make refriegerator with the following details:

Call number - [protected] dtd 13/062018
Service person visited and told that some parts need to be changed and told that they will change tomorrow. They kept the fridge opened. They also charged rs 354 which we paid.
After few days on enquiry on the toll free number it was informed...
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R
Raja Rijul
from Madurai, Tamil Nadu
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j6 dropdown not working

Hi Guys,

Kudos, good job in doing new models, new features are

amazing.

Purchased a J6 2018 model. awesome very much satisfied

with its features & looks.

finger print scanner is outstanding, engineers are very

much creative, when i attempt to open the notification via

fingerprint scanner, the notification dropdown never
br...
+3 photos
+1 videos
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M
MD Faheem 1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ac for domestic use

Address:Ghaziabad, Uttar Pradesh, 201010

Samsung is the worst company. I bought ac in june 2018 & some how its internal socket got burnt & now no one is ready to help. Service centre people said the socket was not suppose to be a part of my ac model, then how this part is in my ac? Later i spoke with one senior name as majid hi is very unprofessional, he is not ready to understand the customers concern. When i ask him i will go to consumer court then he said go anywhere your ac...
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F
Farukmahida
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in warranty service problem

Address:Junagadh, Gujarat, 362225
Website:www.samsung.com

Company:-samsung
Model-galaxyj5
Date of purchase-24/8/2017
Imei no:- 358213/01/049680/2
Warranty - yes
Name and address of the service center - star service center,
Job sheet/work order no.-update later
Complaint no. :[protected]
Problem details amount :-13000/- as per consumer he purchase mobile from mina mobile. Mobile is not working properly for 2 months. He went to service...
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M
mgkutty
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine

Address:Thiruvananthapuram, Kerala, 695043

Front loaded automatic washing machine: the machine is not working as the drum has detached from the rubber washer. When we switch on the machine, it just create some sound and wont work, as the drum is in detached stage. We registered the complaint (On august 9, 2018) with the local service centre thrice and no one is responding to our case. The assigned service engineers are not attending the calls, and they say something bla bla if they...
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