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Tata Sky Complaints & Reviews

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Updated: Nov 4, 2025
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S
scher31
from Hyderabad, Andhra Pradesh
Oct 8, 2017
Resolved
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Address: Hyderabad, Andhra Pradesh, 500017
Website: tata sky

We changed from ultra pack to basic pack with two additional packs news and sports for annual term.
To our dismay the hindi movies are cut off. Just a few hindi movies and filled with regional channels that only irritate. Tata sky is riding high. But soon it is going down cos of it's cheap tactics.

This is a shameful treatment a nasty trick played by this obnoxious giant that drinks money!

Appeal to the authorities to order tata sky to give us all the hindi movies, because we have paid 7500/rs annual term.

Tata sky turns a blind eye and thinks it can get away with anything. Tata sky is dead wrong.
We pay money to get service. Do your duty serve your viewers...
Oct 14, 2017
Complaint marked as Resolved 
tata sky charges are really high, but at least the quality and the customer care is really good. the 199 pack is a joke. so we recharged with the same pack more money spent but atleast we get to watch what we want. tata sky considering all dth operator is the best. but i wish tata sky would incorporate music channels like FM Vivivd bharti
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
Tata Sky Customer Care's response
Hi, thanks for sharing your concern. Here is the SR# 10FEJDPW for your request. We will sort this immediately.
Verified Support
Oct 12, 2017
Tata Sky Customer Care's response
We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
Oct 14, 2017
Updated by scher31
fine. you, tata sky charge more for all channels that we want to see.
I am tatasky subscriber.So my problem is that when i log in then looking- Sorry! The Subscriber Id you have entered is not registered in our system. Thats customer name is Ruby Perween.Subscriber Mobile no- [protected]. Subscriber id - [protected].So kindly solve this problem.
Tata Sky Customer Care's response, Oct 10, 2017
Verified Support
Hi, your concern is certainly noted! We shall contact you soon.
Such cheap tactics where the DD national free channel is blocked for matches and users are forced to subscribe to dd sport is unprofessional and simply a money making tactic. Shame on you tata sky !!!
Supreme court order clearly states tghta this is illegal
Tata Sky Customer Care's response, Oct 10, 2017
Verified Support
Hi, as per the order of the Honorable Supreme Court of India, cricket telecast is not available on “DD National”. You can watch the live telecast on channel no 455 or 460.
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    K
    kapilansoundararajan
    from Pune, Maharashtra
    Oct 8, 2017
    Resolved
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    Address: Chennai, Tamil Nadu, 600110

    I faced a service problem so i complaint to tatasky customer care. They have send a dealer after 2 days.

    Dealer - senvision - person name - ramesh - [protected], office no - [protected]/[protected] came and solved the signal problem on 07th sep 2017. Also he explained about the hd set top box. He told that hd channels are free for 3 months, but now the connection got deactivated due to low balance.

    Even i got sms from tatasky statting that expiry date is 19th jan 2018. After my connection got deactivated. They are explaining that you have to recharge.

    I dont know how to solve this problem, also senvision dealer is responding like you are asking all this information. Why cant you ask before purchasing?

    They are also mentioning that we have clearly explained about the package that 3 months free hd channels.

    I am asking them you have explained like this now they are telling you have to pay your base pack amount rs. 260/-.

    I dont know why the hell this free pack word is used. We are suffering like this. Senvision is not a good dealer please dont buy anything from them.

    Also tatasky is a worst product i faced lot of signal issues.
    Nov 9, 2017
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Oct 09, 2017
    Tata Sky Customer Care's response
    Hi, we have raised a service request (SR# 10FERIU4). Rest assured, you will hear from us soon.
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      kapilansoundararajan
      from Pune, Maharashtra
      Oct 8, 2017
      Resolved
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      Address: Chennai, Tamil Nadu, 600110
      Website: www.tatasky.com

      We have faced signal problem in our sd set top box - customer id - [protected] so we have called tata sky customer care and complained about the issue. After two days dealer attended the issue - dealer name - senvision - attended person name - ramesh - [protected].

      They attended the service on 07th sep 2017. He solved the signal issue and he also discussed about the hd box. He said if you pay rs. 900/- you will get 3 months free with the same pack - rs. 260/-. We got instruction from some other tata sky representative that you dont want to pay for service amount - rs. 250/- and you have to pay the same pack rs. 260.-. Also we have got sms from tatasky stating the account balance and expiry date 19th jan 2018.

      But now it has been deactivated on 07th oct 2017. After this we have called the sales rep mr. Ramesh - senvision. He asked us to discuss with customer care. After discussing with customer care they are telling that base pack is rs. 260/- plus for hd again have to pay rs. 175/-. But they never disclosed about this at the time of purchase. I dont know whether tatasky or the dealer is cheating the customer.

      Again i confirmed with the tatasky dealer, he is telling the same thing rs. 260/- to be paid dont want to pay any extra amount rs. 175/-.

      Tatasky is making a business by cheating their customers in a very polished way. Their support is very worst.
      Nov 18, 2017
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Oct 10, 2017
      Tata Sky Customer Care's response
      Hi, your concern is certainly noted! We shall connect with you shortly.
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        B
        bhamshu
        from Shahganj, Uttar Pradesh
        Oct 8, 2017
        Resolved
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        Address: Varanasi, Uttar Pradesh

        My setup box was upgraded to hd on dated 22.08.2017 and the person of tata sky who visited for the up gradation informed me that if i pay rs 900/for this i will get free hd for the next month.

        I have credited the tata sky account by rs 900/ on the same day 22.08.2017. I had already recharged rs 200/ on dated 20.08.2017 for dhamal mix pack.

        Now as on the date i have been informed by customer care that i had been given the hd connection free for only one month and all the account balance was exhausted for the package charge and hd connection charge.

        How it can be possible if rs 200/ was credited on 20.08.2017 and rs 900/ was credited on 22.08.2017 in tata sky account with a commitment that the hd chares will be free for the next three months. I also requested to customer care for providing me the account statment today but they have not provided the same.
        We rely upon tata sky services and commitment if we get thus bad experience thant i will constraint for leave the tata sky.
        Nov 14, 2017
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Oct 09, 2017
        Tata Sky Customer Care's response
        Hi, thanks for sharing your concern. Here is the SR# 10FG83BA for your request. We will sort this immediately.
        Verified Support
        Oct 12, 2017
        Tata Sky Customer Care's response
        We hope that your query has been addressed! Let us know if you require further assistance, we will be glad to help!
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          A
          avenindra01
          from Gurgaon, Haryana
          Oct 7, 2017
          Resolved
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          set top box automatically restarts during its working

          Address: 110032

          I am a tata sky customer, subscription id: [protected] at delhi, india.
          I am facing problem regarding the set top box and picture quality since 15th sep 2017. I have filed many complaints (Telecom customer care/ online/ emails). On 23/09/2017 my hd set top box was replaced and i have been charged rs 400+rs 225. This new set top box is not functioning properly. The sd channels are clear but in hd channels due to high distortion picture...
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          dhakanparik
          from Delhi, Delhi
          Oct 7, 2017
          Resolved
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          Address: Rajkot, Gujarat
          Website: www.tatasky.com

          I recharged on 29 sept 2017 on tata sky. But unfortunately it was not success. Today means 7 october 2017, recharged started. So i complained to support team. My activity number [protected] and person that i talked was shivraj hathal and i request him for extends those days that my recharge not succed. and my recharges also not extended. But they didn't extend my recharge. Hope that i will get justice.
          Nov 9, 2017
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2017
          Tata Sky Customer Care's response
          Hi, we would be glad to help you. Could you help us with your RMN/Sub ID for further assistance.
          My details:
          RMN: +91 [protected]
          Sub ID :[protected]
          Tata Sky Customer Care's response, Oct 11, 2017
          Verified Support
          Hi, thanks for sharing your details. Here is the SR# 10GZYFNU for your request. We will sort this immediately.
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            K
            kedar todankar
            from Mumbai, Maharashtra
            Oct 7, 2017
            Resolved
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            Address: Pune, Maharashtra

            My tata sky conection id no [protected],, my old set top box no working and call to tata sky castumar care and mitting to arenge technicion, technicion told to set top box not working and sujetion to new set top box and 1 month subcribe free but conectin 1month not used and 10 days deactive and castumar care information say told my conection multy tv extra but not multy tv extra so my balence low and no feedback castmar care so immediately my complint soul
            Nov 9, 2017
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Oct 09, 2017
            Tata Sky Customer Care's response
            Hi, thanks for sharing your concern. Here is the SR# 10FIPHJ4 for your request. We will sort this immediately.
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              H
              harish CSD
              from Chennai, Tamil Nadu
              Oct 7, 2017
              Resolved
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              Address: 560027
              Website: my tatasky.com

              Dear sir/madam
              i want to change name and phone number of IDNO:- [protected] as the name of Ravikumar as my name Harish. and the phone was forget so i want to change my phone as [protected]. and log in password also forget i want to change the password as soon as it available plz change it
              Nov 28, 2017
              Complaint marked as Resolved 
              Verified Support
              Oct 17, 2017
              Tata Sky Customer Care's response
              Hi, we have raised an SR and you'll hear from us at the earliest.
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                A
                AparupSuchana
                from Kolkata, West Bengal
                Oct 7, 2017
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                unethical and irresponsible behavior of tata sky

                Address: 700091

                To
                Whom it may concern,

                I, aparup chakraborty, son of late amulya bushan chakraborty, presently residing at bl-192, salt lake city, kolkata - 700091; by profession, i am a sportsman; is facing an obnoxious problem since 2016 october. I am a customer of the direct broadcast satellite television provider "tata sky" since the year 2011. Being a sports person, my subscription menu consisted of only sports and news related...
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                nasirqureshi85
                from Mumbai, Maharashtra
                Oct 7, 2017
                Resolved
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                Address: Mumbai City, Maharashtra, 400050
                Website: www.tatasky.com

                Dear team,
                My registered no is [protected]/[protected] i had telephonic conversation with your executive on 11th october 2017, for additional connection in my room.
                Your setup box fixing executive is not responding my call and disconnecting my call and giving me different reason for not coming, to setup new box from past 4 days.
                Detail of the executive [protected] /[protected]
                Please this sorted out asap already having 3 connection at my place.
                Youll can reach me at [protected]

                Regards
                Zoya qureshi
                Nov 9, 2017
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Oct 09, 2017
                Tata Sky Customer Care's response
                Hi, thanks for sharing your concern. Here is the SR# 10FIEE48 for your request. We will sort this immediately.
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                  P
                  Punit Kumar Dwivedi
                  from Allahabad, Uttar Pradesh
                  Oct 7, 2017
                  Resolved
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                  Address: Allahabad, Uttar Pradesh, 211002

                  It's very frustration or i would rather say harressment by tata sky promotional calls. I would like to declare that till now i am a happy subscriber of 3 tata sky connection... But countinous repeateting marketing calls by tata sky is prompting me to initiate unsubscribe process.
                  Plese make sure that there should no tele marketing call in nearby future.

                  Punit kumar dwivedi
                  Id [protected]
                  Nov 9, 2017
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2017
                  Tata Sky Customer Care's response
                  Hi, thanks for sharing your concern. Here is the SR# 10FIGKKY for your request. We will sort this immediately.
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                    R
                    rohit_ohlayan
                    from Delhi, Delhi
                    Oct 7, 2017
                    Resolved
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                    Address: New Delhi, Delhi
                    Website: www.tatasky.com

                    This is related to continuous harassment by tata sky happening from past 3 weeks.

                    I opted for your vacation services from 26th june to 15th sep 2017. Now ideally my services should have been resumed on 16th sep but you started the services on 15th itself.

                    When i called your customer care on 15th to extend the vacation services i came to know that my tata sky services are already started and now i can't extend the vacation. This is horrible as i lost to avail the benefit for next 8 days.

                    Another shock came when your executive called me and told that your services are suspended and once you want to start you can call customer care and it will be activated within an hour.
                    My access on internet was also suspended and i was not able to login.

                    When we reach home and called tata sky to start the services we came to know that all our following plans were removed and converted into daily package.
                    1. Semi-annual bumper pack
                    2. Semi-annual eng news channel pack
                    3. 12 month free hd access fee (This was given when we moved to hd from sd).

                    Not only we lost the benefit of semi-annual pack but we also lost the benefit of vacation plan.

                    I have explained this multiple time but your executive are make fool and not acting at all.

                    I am not able to understand why you this continuous harassment is going on.

                    I need following to be restored asap:
                    1. Semi-annual bumper pack
                    2. Semi-annual eng news channel pack
                    3. 12 month free hd access fee (This was given when we moved to hd from sd).
                    4. Provide vacation benefit.

                    I have been calling tata sky from past 3 days continuously but there is no response.
                    Nov 9, 2017
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2017
                    Tata Sky Customer Care's response
                    Hi Rohit, thanks for sharing your concern. Here is the SR# 10FGPOW6 for your request. We will sort this immediately.
                    Oct 10, 2017
                    Updated by rohit_ohlayan
                    I am repeatedly calling tata sky customer care and no one even bothered to call back. its now a week time since there is any response. Horrible experience.
                    Oct 14, 2017
                    Updated by rohit_ohlayan
                    one week and there is no response, no call from tata sky.Two complaint pendinf from 3 weeks and no call. Complaint number are :
                    10FDWX10 and 10DESG4U
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                      G
                      Gaurish Dalal
                      from Pune, Maharashtra
                      Oct 6, 2017
                      Resolved
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                      Resolved

                      Repeated picture freezing while volume running. This has started 18 days back after i subscribed to hd set top box. I have called technician thrice but he is unable to resolve the problem. Today he changed the card but problem still exists. He is not willing to change the set top box and advising me to change the hdmi cable with av cable.
                      It is for tata sky to resolve the problem and not myself to troubleshoot it.
                      Customer id: [protected]
                      Nov 8, 2017
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2017
                      Tata Sky Customer Care's response
                      Hi Gaurish, thanks for sharing your concern. Here is the SR# 10E37F4U for your request. We will sort this immediately.
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                        jayaramasvj
                        from Tenkasi, Tamil Nadu
                        Oct 6, 2017
                        Resolved
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                        Resolved

                        Address: Kolar, Karnataka, 563131

                        Dear tata sky/
                        I, raghupathi having tata sky connection with id [protected] with rmn [protected]wish to change the name of mr raghupathi, with immediate effect as in future i would be recharging this connection.
                        The rmn of id [protected] has been changed to my rmn [protected].
                        This is my address
                        Pethandlahallii village
                        Byrkurobli
                        Mulbagal tq
                        Kolar dist 563131

                        Thanks.
                        Nov 8, 2017
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Oct 06, 2017
                        Updated by jayaramasvj
                        Dear TATA Sky/
                        I, Raghupathi having TATA sky connection with ID [protected] with RMN [protected]wish to change the name of Mr raghupathi, with immediate effect as in future I would be recharging this connection.
                        The RMN of ID [protected] has been changed to my RMN [protected].
                        this is my address
                        Pethandlahallii village
                        byrkurobli
                        mulbagal tq
                        kolar dist 563131

                        Thanks.
                        Oct 06, 2017
                        Updated by jayaramasvj
                        Dear TATA Sky/
                        I, Raghupathi having TATA sky connection with ID [protected] with RMN [protected]wish to change the name of Mr raghupathi, with immediate effect as in future I would be recharging this connection.
                        The RMN of ID [protected] has been changed to my RMN [protected].
                        this is my address
                        Pethandlahallii village
                        byrkurobli
                        mulbagal tq
                        kolar dist 563131

                        Thanks.
                        Verified Support
                        Oct 07, 2017
                        Tata Sky Customer Care's response
                        Hi, thanks for sharing your concern. Here is the SR# 10E32Z86 for your request. We will sort this immediately.
                        Verified Support
                        Oct 08, 2017
                        Tata Sky Customer Care's response
                        We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
                        Oct 16, 2017
                        Updated by jayaramasvj
                        Dear TATA Sky/
                        I, Jayalakshmii having TATA sky connection with ID [protected]
                        with RMN [protected]
                        wish to change the name of Mr Jayalakshmii, with immediate effect as in future I would be recharging this connection.
                        The RMN of ID [protected] has been changed to my RMN [protected]

                        this is my address
                        sangasandra village
                        mulbagal tq
                        kolar dist 563131
                        Oct 16, 2017
                        Updated by jayaramasvj
                        Dear TATA Sky/
                        I, Jayalakshmii having TATA sky connection with ID [protected]
                        with RMN [protected]
                        wish to change the name of Mr Jayalakshmii, with immediate effect as in future I would be recharging this connection.
                        The RMN of ID [protected] has been changed to my RMN [protected]

                        this is my address
                        sangasandra village
                        mulbagal tq
                        kolar dist 563131
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                          S
                          Siddhujoshi
                          from Pune, Maharashtra
                          Oct 6, 2017
                          Resolved
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                          Resolved

                          Address: Osmanabad, Maharashtra, 413501

                          I siddheshwar joshi. Subscriber of tata sky dth since 2010. I have requested for shifting of my tata sky dish to my new house on 24th sep 2017. Till now i have not got my complaint resolved. My rmn is [protected].
                          I have called tata sky atleast 20 times, they always say that your complain will be resolved within 48 hours. Till todate not resolved. Yesterday i have called them for removal of my connection.
                          Nov 13, 2017
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2017
                          Tata Sky Customer Care's response
                          Hi, thanks for sharing your concern. Here is the SR# 10E2XCRU for your request. We will sort this immediately.
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                            ajaytyagi1984
                            from Noida, Uttar Pradesh
                            Oct 6, 2017
                            Resolved
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                            Resolved

                            Address: Panchsheel Nagar, Uttar Pradesh, 245101

                            Hi,,,,
                            We have a tata sky connction cust id no[protected] we r login a complient
                            To call center but technician said that sticker missing & refuse to change
                            The box my box in warrnty period we talk to tata sky asi mr abrara
                            Contact no [protected]& said same denied to replaced the box kindly help to
                            Replaced the box or i[censored]nabel to replaced then my recharge money back to me.
                            Resolved the issue asap.

                            Call me only=[protected]
                            Nov 12, 2017
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 07, 2017
                            Tata Sky Customer Care's response
                            Hi, thanks for sharing your concern. Here is the SR# 10E2HQ90 for your request. We will sort this immediately.
                            Verified Support
                            Oct 07, 2017
                            Tata Sky Customer Care's response
                            Hi, thanks for sharing your concern. Here is the SR# 10E2HQ90 for your request. We will sort this immediately.
                            Verified Support
                            Oct 12, 2017
                            Tata Sky Customer Care's response
                            We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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                              Vaibhav364
                              from Leh, Jammu and Kashmir
                              Oct 6, 2017
                              Resolved
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                              Resolved

                              Address: Hisar, Haryana, 125121

                              All live coverage of limited overs cricket on dd national have been blocked.

                              But why i don't know??

                              But all other dth companies still continue the live cricket coverage on dd national.

                              So, why only tatasky users have to suffer.
                              If this continues i don't see why people still use tatasky dth services.

                              Also what about under 17 fifa world cup.
                              Nov 7, 2017
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 07, 2017
                              Tata Sky Customer Care's response
                              Hi, as per the order of the Honorable Supreme Court of India, cricket telecast is not available on “DD National”. You can watch the live telecast on channel no 455 or 460. Please refer to the Supreme court order by clicking https://goo.gl/r13wAz.
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                                A
                                askgup
                                from Pune, Maharashtra
                                Oct 6, 2017
                                Resolved
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                                Resolved

                                Address: 411040

                                I subscribed for a connection (+2 add on set top boxes). It is a multi-storied building and 44 families occupy it. The tata sky dish was already installed. The company connected my set top boxes to the same dish.
                                The tapoff connection is weak and fails very often. I have already made calls to them four times for rectification in the last six weeks.
                                The business centre always keeps telling me that charges will apply. Not once they do the job reliably.
                                We the users are facing wrath of failure and a liability to pay for rectifiication visits and for no fault o[censored]s, the consumer.
                                Nov 7, 2017
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 07, 2017
                                Tata Sky Customer Care's response
                                Hi, thanks for sharing your concern. Here is the SR# 10E2DX9M for your request. We will sort this immediately.
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                                  Rameshkumar Goud
                                  from Mumbai, Maharashtra
                                  Oct 6, 2017
                                  Resolved
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                                  Address: Thane, Maharashtra, 400604

                                  My self ramesh goud my tata sky id no - [protected]
                                  Registered mobile no -[protected].

                                  As per online site - third party saller of tata sky dth he was showing pay rs. 2100/- for new tata sky hd connection plus 2 months for dhamaka pack free and 1-regional channel free for life time.

                                  But they failed to give his service - please its my request if it possible then please removed all third party saller or take any strike action.

                                  Thanks & regards
                                  Ramesh goud
                                  Mobile no - [protected]
                                  Nov 7, 2017
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 07, 2017
                                  Tata Sky Customer Care's response
                                  Hi Rameshkumar, thanks for sharing your concern. Here is the SR# 10E29TDQ for your request. We will sort this immediately.
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                                    parekh09
                                    Oct 6, 2017
                                    Resolved
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                                    Address: Ahmedabad, Gujarat, 382435

                                    Mene six month pehle box replacement karvaya tha tab mujse 550 rs chsrge kiya or bstaya gaya tha ki 1 year warranty rahega or ab firse box band ho gaya hai or charge kiya ab muje esa bataya jata hai ki tata sky wale 6 month purana warranty valued added nahi mante apko ye charge dena hi padega or channel band kardiya customer care saf saf bola ki paisa dena hi padega ab hum kya kare mere pass unse baat ki uski record hai
                                    Nov 20, 2017
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 07, 2017
                                    Tata Sky Customer Care's response
                                    Hi, thanks for sharing your concern. Here is the SR# 10E1R60K for your request. We will sort this immediately.
                                    Verified Support
                                    Oct 09, 2017
                                    Tata Sky Customer Care's response
                                    We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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