Citrus Payment Solutions Complaints & Reviews

Hey I ordered from zara on 16/07/2021 for 3980/
My money got debited from my account . But zara cancelled my order as they were holding payment pending for long . I paid through upi transaction citrus payment and Now I'm facing this problem. Please refund my money as soon as possible please take my case in priority hope to get reply fast...

I made a payment of 3180 to ZARA via Google Pay UPI and the amount has been deducted from my account but the order got cancelled due to a technical glitch from your side and it has been more than 14 days and I’ve yet to receive the refund...

I paid via Google UPI to Citrus Solutions Pvt Ltd for ZARA and the order has been cancelled but the amount of 3180 has been debited from my account...

I’ve not received my ZARA refund done via google pay and it has been more than 14 days and have not yet received the amount and the order got cancelled so when Will I get my money back...

I ordered on 16july at 9:30 in zara through upi payment by phonepe and the amonut got deducted but the order was showing pending and now it got cancelled but amount is still deducted please help asap. Zara is least bothered about customers service. I request you to please do the needful. I am providing the transaction details...

I paid 1280 rupees to Zara through upi [protected]@paytm, the amount got deducted from my account but the Zara website showed payment failed and cancelled the order. I want my money back. References number:[protected]...

I was purchasing a clothes online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money Rs. 3, 970 got deducted but my order in the Zara app still shows payment pending. Kindly refund my money....

Paid to zara, amount debited but order not processed
UPI transaction id :[protected]...

A few days ago, I tried to order from Zara India. I had reached the payment stage and chose to pay through gpay. I was redirected to citrus payments and i paid for my order. It was successful and also received the debited amount message from the bank. However, when I went back to the payment page, it was reloaded. Therefore, my order wasn’t placed but was already paid though Gpay. I’d urge Citrus Payments to refund the amount as soon...

Payment from Paytm UPI has been made twice for same order of INR 4880… one transaction needs to be reversed...

I have ordered from ZARA online and i have paid through UPI and the amount is debited from my account but order got cancelled and now I the amount I have not received back . and i am unable to reach anyone .....

Hi.
I had paid via UPI for a purchase on Zara app,
The payment failed but money got debited.
Please refund my money asap. Attaching image for the same....

My order has been canceled by Zara but the payment has been done and debited from my account Not able to reach anyone...

I did a net banking transaction for payment to Delhi Development Authority. The transaction got successfully executed from my bank account but failed from the receiver's end.

Details are as follows:

1. Transaction Amount: 107040 (Rs 107030 to DDA and Rs 10 as charges)
2. Date: 7th July 2021, Time: Around 7 PM
3. Sender Bank Name: Axis Bank
4. Account Holder Name: Akshay Jain
5. Payment...

I don’t know huge brands like Zara they have tied up with cheap payment gateway like citrus. Tried paying for Zara through UPI, the amount got debited but didn’t reflect in Zara. Citrus I suggest you to eliminate the UPI payment method and please give my refund....

I was making payment for my order to Zara India, money got deducted from my account then after some time, Zara cancelled my order but no money is refunded yet. Kindly give my money back ....

I ordered from zara and i payed through upi paytm payment was debited from my account 3 times but I didn't get any refund...

Good afternoon, yesterday i.e 13th july 2021, i placed an order in zara. I bought a jeans. Payment was already done with the UPI. As i checked in my purchases, it showed that my payment was pending following my order got cancelled. I have paid the money and even my money got deducted
I need a refund....

Hi. I had made a complaint regarding an order on Zara on June 30. I was told that my money would be refunded in 5-7 days, but I haven’t received the payment till date. I have made several inquiries regarding the status but you haven’t responded till date. I’m attaching the transaction details again for reference.
It’s been more than 7 days now(excluding holidays!)
Kindly initiate it asap.
Really disappointed...

PLEASE READ !!!
Fake calls are very prone in the name of citrus payment solutions, 2 days ago I got a call and they tried to fraud me with the SBI yono app.
Please please please read the email carefully
[protected]@gmail.com is a FAKE email don’t reply them providing your number!!!...