ICICI Lombard Complaints & Reviews

Https://consumercomplaintscourt.com/icici-car-insurance/

I had raised about complaint 5 months back. Without giving any resolution complaint has been closed. I want a resolution for my complaint. Please help.

Below is the previous complaint raised on 28 Nov 2018 which had been closed on 31 dec without any resolution.

My car got damaged when parked outside house by a dog. Icici lombard didnot approve my claim stating it's my negligence to park car outside house. Not everyone will have a house with covered parking. I have shifted my house after this incident and explained the same to that person. He said "you can go and do accident 100 times i can approve" but can't approve this.

This incident happened accidentally and i have taken precaution by shifting my house itself. After explaining this and repeated follow ups for 10 days, he just approved 50% of the claim amount. The total expense was 14, 000. I ended up paying 8000.
When i have a bumper to bumper insurance cover, how can insurance company reject my claim or approve only partial amount?

My mail i'd : [protected]@gmail.com

Please let me know if you can help me get the claim amount that i have paid. (Rs.8200)

Survey took in pratham honda, kanchipuram and details regarding that was attached in this mail for your confirmation and also this picture was shared by the surveyor. Surveyor is lieing, please investigate properly. The estimation amount was shared to the surveyor and this proof too submitted in this mail for your reference.
* due to showroom (Pratham honda) closed, vehicle was shifted over to lingam honda. It was handed over to me at today (27th march 2019). This is the contact number ([protected]) for your confirmation, please confirm with this person at lingam honda showroom.
* for your confirmation, attached the bill details please confirm with the showroom.
* attached the conversation between the surveyor and insurance person mr rajkamal also attached.
*no one is replying properly, they're trying to cheating me.
I've a proof. I need a justice. Kindly support regarding this.

Dear sir,
I called rajesh hedge icici lombard insurance agent and made insurance for my scooter.

Next day he collected the insurance amount assuring to send policy tomorrow evening.

Till today i haven't got the policy in my hand. He is not picking up the phone & when he answers he have nothing but another assurance.

For your kind action.

I have a commercial car till december 2018. I converted in to private car by december. My earlier insurance was on 9th september2019. I claimed refunded money of my earlier insurance as commercial, and took a new insurance as private car as agent guided me of icici lombard. It took almost 3months, still m not getting my refunded amount. Plz do the needful.
Contact no [protected] bharat bora

Regards to the Premium amount for the Healty Policy 4128i/iH/[protected]/00/000

Last year the Premium amount I have paid was INR 7432.

But today, when I have tried to renew the Policy on the Link www.icicilombard.com, the amount it shows is INR 9547.

How can you increase the premium just like that? When I have taken the Insurance last year, I was not told that my Premium amount gets increased in the coming year.

Policy taken on 20.05.2009, continuous premium paid up to 2013.in 2014 on renewal company told that this plan has been withdraw according to new irda regulations 2013 and compelling to take a new plan which is costly more than 3 times without providing any extra ordinary benefits.
They have launched new plan on the basis of points of irda regulations those are beneficial to them without taking in to consideration of other points of same regulation in favour of consumers.

I have taken a motor two vehicler policy from icici lamboard and it will expire in dec 2018 and i am going to taken new policy in march 2019 they are charge me extra rupees for policy and say that your policy will exipre and the extra premium is not mention in policy receipt. Agent code 9665972, agent mobile no [protected], agency name akhil taneja. My contact no is [protected].

I had taken health policy during traveling to london last year on may month. I got admitted in hospital there due to facing problem to breath. After 2-3 days medical doctor told me the problem that is called hepatic cirrohsis. It was fixed after sometime and claimed the icici lombard for reimbursement, but you denied my claim amount and given multiple excuses. Can you pl look once as below details to continue our relation.
Customer: amarjeet ratra
Claim#in[protected]
Policy# 411010-[protected]
[protected]@[protected]
It would be really appreciable if you reimburse my claim amount.
Let me know if you need more information related to the same.

Hi,

I have taken a personal loan with with icici bank in aug 2016. They have deducted an amount of 8280rs from the disbursal amount towards an insurance policy which i was not told before. I am very upset that they have my taken money for some stupid fake insurance which i did not even know about. I honestly have no idea, what kind of insurance policy it is.

Since then i have been fighting with them and got a refund of 4700rs in july 2018 almost after 2 years. I am not happy with that and requested for a full refund through my emails. They informed that the balance 3560rs will be paid shortly but never did. They are not even responding to my emails. Please help

My loan account number — lpche[protected]
Loan amount — 500000

Res. Sir,
I am budhuram sing, i have a credit card from icici bank and without my knowledge the said credit card company opened a health insurance policy of icici lombard and deducted monthly rs.988/- from my saving account. I don't want to avail this policy. The policy no. Is sr[protected].
Sir, this is a cheating. Please help me in cancelling this policy and return the deducted amount....

Policy sold over the phone with false claims that this is an existing policy and about to get expired. Lot of calls for 2-3 days. As i had been travelling, i finally gave up and paid fro this policy. Once i received the policy, i cam to understand that i was duped. I applied for cancellation within 15 days. Icici lombard deducted over 60% and returned back the balance.

I have had several similar calls. Its a racket out there and icici is enjoying it

I have proofs and recording and i am approaching the ombudsman

This has reference to your policy no. 3003/mm[protected]/00/b00 issued on dated 13/11/2018 in favor of pradeep engineering corporation for bmt vehicle no. Up15ct3272 that was accident on 15/01/2019. We complaint the same in your branch office at meerut & they issue a claim no. Mot08344290. We have submitted the all related documents at your branch office. Your office/surveyor approve the claim & allow to start the work to workshop through mail on 22/01/2019. The vehicle is ready from 04/02/19 in the workshop & submitted the bill at your branch office but your branch office /surveyor not giving a d. O. To workshop for deliver the vehicle and they saying your claim is rejected. Please do the needful earliest.
Regards,
Sanjay mehta
+91-[protected]
E-mail - [protected]@gmail.com

I had a motor insurance policy in amravati city for which a claim had been lodge. Its been more than a month for the process but still the claim is not processed.
Also when i am contacting the branch personnel after several times but he is not responding any time.
The personnel name is satish kakkad in amravati. I am very disappointed with such service

Regarding claim
Though i had declared that i am diabetic at the time of my first year policy which is also mentioned in my policy. When i submitted the claim, your people raised objections for want of three years old my doctors prescription to say that i am diabetic. Does this make any sense. Your people are harassing me. I am paying 1 lak premium.

With this kind of objection do you want me to renew the policy.
Please reply or call

Ramesh

Dear icici, my car rj14 vc 4957, your team is offering me 50% claim of total bill amount, this is such a big issuse you are making me fool. If this is into your guideline please refer me the same. Or else i will see you in consumer forum.
Your team is not attending calls even the challenge me to go to court.
Very rude behaviour of your higher team member, mr. Anup, mr. Naveen mishra.
Jaipur branch

Hi, i called icici customer care for one of query. After that query was resolved then icici customer transferred call to icici lombard team. Team has provided health insurance policy details. I like that policy and i took it. Money was directly debited to icici lombard but policy was not issued till yet. When i checked with icici customer then you asked me to check with lombard insurance. When i checked with lombard team then they asked me to check with icici customer care. I dont know what i need to do now.

Dear sir,

I am govind my motor claim amount is not received. Its been 1.5 year since my bike got stolen but i have not received the claim amount. Claim no.: mot 06946759 policy no.: 3005/[protected]/00/000

Please look into this on the urgent basis and respond and help in getting my claim amount settled.

Claim no. Mot 06946759

Govind
Plz contact us mobile no. [protected]
Mail id : [protected]@gmail.com
Dwarka sector 1
Delhi 110045

I am govind my motor claim amount is not received. Its been 1 year since my bike got stolen but i have not received the claim amount. Claim no.: mot 06946759 policy no.: 3005/[protected]/00/000

Please look into this on the urgent basis and respond and help in getting my claim amount settled.

Claim no. Mot 06946759

Govind
Plz contact us mobile no. [protected]
Mail id : [protected]@gmail.com
Dwarka sector 1
Delhi 110045

Fraud duplicate policy 1 : 4111/mpl/[protected]/00/000

Fraud duplicate policy 2: 4111/mpl/[protected]/00/000

Icici lombard people enrolled me into two unwanted policies and looted my money of inr 35, 562.

I want my complete refund and cancel that unwanted policies.

My name - katheramalla chandraiah

Product name : personal protect

Please ensure that elderly people like me are not getting into trouble like this.

Respected sir, i buy hero glamour i3s tubless and get soft copy of insurance policy document from show room, my policy no 3005/41877954/11367/000 and ref no - [protected]. I sent many e mails t cc and other concerned dept with all connected documents for original policy of hard copy. My e mails dated 02, 06, 23 nov 18, 13 & 20 dec 18. 08, & 29 jan 19 but invain till date hard copy of policy didn't send me. Service quality cs manager nishit...