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ICICI Lombard Complaints & Reviews

3.7
Last updated Mar 23, 2024
Complaints 1318
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941
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 16

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C
catstyler
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

carsense telematics device is not allowed to update

Address:122017

Hi

I bought your insurance with telematics device.

Now when i did not renew your device, you have cancelled my telematics device.

You cannot do that.

I have paid the price of that.

Irda does not allow you to force a customer to buy or renew an insurance with forced measures like cross-selling subscription products.

Your license can be cancelled....
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B
brarji
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra commission and misbehave with customer

Address:Sri Ganganagar, Rajasthan, 335702
Website:www.iciclombard.com

Sir mera naam hardeep singh s/o shrwan singh
Mera gadi nmber rj13-cb6375 — 2013 model hai
Policy number 3001/mi[protected]/00/000 — swift new ldi
Engine number 2251464
Chahhis no.536104
Deler name audi moter ltd7101 maine gadi repair karwane ke liye suratgharh audi moter ltd 7101 sri ganganagar bikaner road suratgharh gya waha mujhe waimper parts head light koi accident hone ki wajah se toot gyi jab...
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S
sasu1975
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel insurance claim rejected..

Address:Chennai, Tamil Nadu, 600091

I booked the ticket on 7 - jan-2019. And bus operator canceled the trip.
I claim the cancellation trip policy. The claim was rejected.
While booking the insurance never mention. The terms and conditions for cancellation reason and eligibles.

I want a proper reason for rejecting my claim. And also my insurance money.

If you are not given the insurance policy amount then you have to return my money.br...
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D
dr.manral
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home insurance claim rejection by surveyor

Address:Nainital, Uttarakhand, 263139

We filed 2 claims covered under home insurance (Claim id: msc[protected] & msc[protected] and sent the pictures and requisite documents to icici lombard as needed. The site survey took place about 3 weeks later. My father provided relevant evidence to surveyor and he seemed ok with the claim. Days later we started receiving communication directly from the surveyor denying the claim for separate reasons. I didnot trusted the intentions of the...
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E
erebor7
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car insurance policy - continued mental harassment by icici lombard insurance company over a simple amendment and subsequent cancellation request

Address:Mumbai City, Maharashtra
Website:Icicilombard.com

1. It is intimated that i had bought a car insurance policy from icici lombard on 07 jan 2019 of rs 23050/-.

Kindly refer to the string of continued emails thereof right after the issuance of the policy initiated by me.

2. It had come to my notice that the company had mentioned wrong and incorrect nominee details of some aparna ben patel as spouse in my certificate of insurance cum policy schedule due to their...
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M
Manjunath Madari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home loan insurance for pnb hfl

Address:Thane, Maharashtra, 421201
Website:www.pnbhousing.com and www.icicilombard.com

Recently i brought the home loan from pnb and i am completely new to the home loan and its insurance.in the name of loan insurance for loan amount of 23 lakh icici lombard charged me 90k. When i came to know the amount 14k is towards the loan insurance and rest all are for the other insurances which are no more related or linked to home loan here n completely unaware of them. Both icici and pnb representatives together fooled me and when...
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A
atulrai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ncb reserving letter

Address:Mumbai City, Maharashtra, 201301
Website:www.icicilombard.com

Dear sir,
Ref: service request intimation : interaction id[protected]

I had requested for ncb deserving letter which is approved at your end, but i have still not received the letter.
Called your customer help line multiple times since 28 december, 2018 to request for the same but without any help.

I have been your customer for ages but never seen such kind of intolerant attitude towards your...
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A
atulrai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for ncb reserving letter

Address:Mumbai City, Maharashtra, 201301
Website:www.icicilombard.com

Dear sir,
Ref: service request intimation : interaction id[protected]

I had requested for ncb deserving letter which is approved at your end, but i have still not received the letter.
Called your customer help line multiple times since 28 december, 2018 to request for the same but without any help.

I have been your customer for ages but never seen such kind of intolerant attitude towards your...
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S
Shalendra Sisodia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my claim rejected

Address:Pune, Maharashtra, 411057

My bike alloy got cracked due to pothole on highway and the surveyor told me my bike had no scratch evidence of the accident. So after it got cracked i some how manage to control the bike which was running @ 70-80 KMPH. They are telling me its not an accident. Please tell me what it is then... Don`t ever buy insurance from ICICI guys. This happened on the highway of Vadgaon. its been two week and bike still is on the showroom which is waste...
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M
MrinalB
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4 wheeler motor policy

Address:560100

We are facing harassment while taking a Motor claim from ICICI Lombard. Claim is rejected in full being a comprehensive package and there is no response from ICICI Lomabard on same.

Surveyor is not giving any proper justifications for same.

Polic number - 3001/[protected]/01/000

1) Mahindra XUV car was hit by the water tanker in the standing condition at Electronic city, Bangalore. Left side of the...
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D
db pandya
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance surveyor

Address:Panchmahal, Gujarat, 91
Website:www.consumercomplaints.in

Godhra icici lombart general insurance office branch do not cooperate with customer and also his surveyor dont listen to customer and also manipulating to customer regarding to policy or claim process. I request you to please take an action to icici lombart general insurance surveyor mr hiren patel and office staff to cooperate to customer with a proper manners and behavior...
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A
Abhi562
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment and delay of accident claim by icici lombard gurgaon

I'm a serving officer in armed forces . I purchased my Harley Davidson bike 750 street from Chennai and ICICI Lombard issurance through showroom agent itself. After subsequent two years with ICICI Lombard I claimed no insurance. The showroom then got closed on the third year and no body responded to my renewal for third year stating the shutdown of Chennai branch Harley Davidson . I approached ICICI Lombard through customer care which refused...
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G
Gopal Singh Gurjar
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health care policy

Address:Bharatpur, Rajasthan, 321411

Respected sir
Icici lombard executive forcely give me a policy and when i send cancellation request he misguided me and now i don't get any policy document yet but he deduct money from my credit card please lodge my complaint against icici lombard executive of icici lombard threatened me that the policy is mandatory and i[censored] don't coprate us i will deduct the 28000 money from ur credit card he already knows about my credit card numbers...
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B
Basit Khan 1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miscommunication by agent

Address:Thane, Maharashtra, 421302

Hello, i met with an accident on the 14th of december and asked for the claim with icici lombard insurance but the agent is not coming for the survey and saying that will come tomorrow since past 4 days. I urgently need my bike to be repaired as i have to travel by bike and it's not in working condition as of now. The service center has denied to repair until the survey is done as i wish to claim the insurance. Kindly check and do the needful....
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A
anand wakadikar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance claim in respect of vehicle no. dl9caq7393 (maruti - celerio-x)

Address:New Delhi, Delhi, 110012

I purchased the above said vehicle on 24 oct. 2018 from dd motors, mayapuri, new delhi. The vehicle was given for repair for minor to dd motors on 30/11/2018. The said vehicle covered under '0' dip insurance through icici lombard vide insurance policy no. 3001/mi[protected]/00/000 dated 24/10/2018. Dd motors representative informed that icici surveyor conducted survey for vehicle and has only approved the change of front (One side) head light...
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P
pottan kuttan
from Dindigul, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici policy cancellation

Address:Coimbatore, Tamil Nadu, 641018
Website:ICICIL, AMEX

Sir,
Ihave already requested for my icicil policy on 20.11.2018 ref no [protected] and they accepted my requestand i have received a conformation sms from icicil and will refund the amount of rs 25676/- but the refund amount is not received so far, again one sms received from icicil today on 20.12.2018 my policy is not cancelled i request to again you kindly cancelled my policy no 4005/[protected]/00/000 if not cancelled my policy,...
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P
pottan kuttan
from Dindigul, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation

Address:Coimbatore, Tamil Nadu
Website:ICICL

Sir, i purchased a card from amex and they made to purchase a health insurance policy of icicil and deducted sum of rs 25676 on 20.11.2018 from my credit card, the same day [20.11.2018] i have requested to cancell the policy, they accepted my request and i received a cancellation message from icicl by the amount of rs 25676 not received so far polcy no 4005/m/amex/[protected]/00/000...
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A
Abhishek Sarma Bharadwajasa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

renewal is not completed form icici portal.

Address:534201

Renewal is not completed form icici portal.
I have taken a car insurance policy from icici lombard, which is not properly renewed.
Policy expired in june 2018, i have got issues following issues
1. While doing the payments or
2. Link was not opening
3. Showing page not found error
4. Blank page is shown.
Similar issues made me not able to complete the renewal.

Now they come...
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A
anuvibhu
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car insurance payment. (mot07665854)

Address:Purnia, Bihar, 831004

Sir, my insurance claim mot07665854 is pending since one year. Sir please look in matter. Car had got major accident with death of 4 people, and one injured.
Claim was filed in purnia disctrict icici lombard office.
The concerned people (Munna kumar phone no - [protected]) is not responding on phone calls. Priviosly i was also filed acomplait at this site regarding the same issue, at that time higher authority of lombard company...
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V
VipinMalik
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance claim settlement

Address:122004
Website:www.icicilombard.com

Hi,

I have taken health insurance policy for me and my wife from icici lombard health insurance on may 2016. My wife recently suffered from severe back pain which was diagnosed as spine disc desiccation and nerve root compression (Pivd) on 17th september 2018 followed by an mri on 02nd october 2018. My wife has undergone with a daycare surgery which i claimed to the insurance team.

Now claim team has rejected...
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