Idea Cellular Complaints & Reviews

Without my permission, Idea is deducting my balance from my prepaid account.I didn't buy any game.Right now, I'm using feature phone and it has only one game which is full and not on the trial basis.I got a message from 58010 that Thank you for purchasing the iappgame.Enjoy and have fun [protected]@iappgame.com.Whenever I got this message, then everytime Rs 10 deducts.I didn't buy any game.I called the idea customer care, they were saying that I had...

I am idea user form my mobile balance regularly money is to be deducted. Just now a message comes to my number from 58010 and written there that" You purchased props for warcraft. 10INR Thank You! Support: [protected]@globalpay365.com".

Another message comes to me like " Rs. 10.00 towards Fortumo Payment app on[protected]:34 PM. TXN id : 98478520. Please contact [protected]@iappgame.com for any queries along with your TXN id. "

Please...

I am having prepaid connection with no [protected]. When i want to shift to other operator your people have offered me 1paise for 2 seconds pulse. Now they have withdrawn. Please let me know whether the offer offered for me will continue or not. If not i have to rethink about portability. From the day of tariff change i am unable to use the sim for my business calls. So an early reply is requested....

I have been using Idea Cellular No. [protected] as post paid connection. under some iplan from Idea. At the time of giving connection Idea person told me i can change my iplan packs anytime as per my usage. but he or any other idea person never told me that changing in packs will cost me amount as regular charges of idea for previous usage. when i received bill for that month i was shock as it was more than 2000 Rs. which was not even used...

Hi, i have a idea netsetter (No xxxxxxxxx) which i have been using for last 6-8 months. I have subscribe to the plan which gives 5gb per month rs 800 or so. I was over charged for rs 1200 for the month of august and had register my complaint with idea customer care the minute i got the bill. Since i had kept consistent with the plan and my usage was limited to around 2-3 gb per month i was surprise to find a bill of rs 2000 on my name. After...

It is cutting my valence unnecessaryly why it is doing so ?I don't want it to cut my valence....

My mobile number '[protected]' and account number with vodafone was '[protected]', against which the payment has been done. payment receipt has been sent to 'welcomesupport.[protected]@idea.adityabirla.com' three days back.
My same ported number with Idea has been barred for out going calls and data services since last three days. I have informed at idea customer care 10 times, but no action has been taken as yet.
Idea customer care executive...

Hi Team,

I have lost my sim ([protected])on 24DEC2016 and the same day applied for duplicate sim.While giving the sim card at Madhu telecom services, KR Puram, Bangalore-560049, those people were said "It will activate in 4 hrs", But still its not activated yet.Daily I am contacting that Idea show room guys but they are saying different reasons like 'it will active in 24 hrs, it will activate in 2 hrs'but its not activated...

Sir,

This is bring to your kind notice that a customer care executive Ms. Bhavik Shah Purohit of IDEA has committed to give Rs.300/- discount on 28.11.2016 in my last bill dated 25.11.2016 and told me that the same will be reflected in my bill next bill dated 25.12.2016. But the same has not being done and still I did not get any one time discount on my current outstanding bill as committed.

Hence, you are requested...

Sir this is to bring to your knowledge that I, Rajat Gauri, a resident of New Delhi (Mobile no. [protected]) had ported my postpaid idea no. to another operator in October 2016. In this regard, I was supposed to get my security money (Rs. 300) refunded within 60 days as informed by the customer care executive. Till date neither have I received any refund nor any related information.
I request you to kindly look into the matter and...

Dear Sir, Date: 27.12.16
On 28.11.2016:
I'd discussed with Idea Customer Service Officer thru telephone & asked how to convert My postpaid connection to prepaid?
(Conversation between CSO & Myself over Phone)
CSO Asked: Why do you want to convert the no to prepaid?
I Replied: I'm gonna to shifted myself to Odisha due to changing my company or quit from current job.
CSO Replied:...

Hello,

Respected Sir,

My Name is T.Dinesh Chandra.This is regarding to the Non-repayment of the Bill for the Account number[protected].Unfortunately I am not noticed to pay my bill on 12-Nov-2016 in given period of time.I had left Pune in 2014 and my friends who are staying in my room are using the services.They left the room without clearing the remaining balance.I sincerely apologize for that.
br...

Dear Sir,

I am Sahil Sharma and I've been an Idea postpaid ([protected]) user for many years now and I have never faced any issues with services, until now. I have been getting calls and SMS regarding a new postpaid plan, which will give me more free calls and unlimited 2G data post 1GB 3G data. So I agreed and shifted from RJSuperb250 plan to RJ375unlmtd3G plan on 21st November 2016 (first day of my billing cycle). I was told...

Idea has uncharged 149 international charges and is not accepting the fact that i have called customer care on 21st nov to stop this service. Along with that they have charged 300rs amount within a second on data charges.

As an international roaming customer who is paying 300 rs every month just to keep the number on and also keeps security deposit this is unaccepted behavior from a telecom company....

Phone/mobile number: [protected]
Sim card number: [protected]

As i am holding idea no. [protected],

For 3g usb wifi device for that i have taken, i have network issues for this number continuously, timely i compliant about is to idea store
(Vedika communication) at my place amalner & by mail to idea customer care proof attached,

Till issue was not resolved on dated 27/04/2016, i told...

Sir my no.[protected] mnp from tamilnadu to assam.1st dec 16televerification ok and sim active. On 23 dec16 evening outgoing/incoming block. Whenever i try to any number call goes to televerification help desk lastly. Numerious time i tried but result nil, always going to televerification lastly not customer care. I complain no.-1_[protected] dt 25dec and1_[protected] dt 27 dec. I contacted idea office, panbazar guwahati but no result till...

I hav a sim crd number was [protected] it has been atomatic rejected by ur company last 5th dec. I went to idea care they give me new sim crd but it will be not showing network till today.. I m call on 12345, 198, 53505 ans sending mail and compny gave me srn.. But no result day by day i regret from ur services.. I m trusted customer when idea strt my gang chit chat sim.. Since[protected] years.. I want to strt my number and i call mails and...

Respected sir in this network some offers given to customer but they are not giving full benefits of all time and customers complain is also not taken by site care for example
the company give a offer like recharge with 147 and get 2GB 3G data for 28 days and Rs 100 TT but when i done this the amount and data not given by idea so please solve [protected]...

MNP from Docomo to Idea prepaid is not successful. 15 days passed.

Hello, my name is Rajesh . Port from Docomo to idea prepaid([protected]) is not yet done. I am not even getting signal on MNP Sim, then how to call 59059 ? Even I tried the sim in different slots, and Asus, Karbonn, Samsung and some other mobiles, no signal. Its been almost 15 days.

I visited retailer personally and explained them the above, he...

My mother using Idea number [protected] (Karnataka Circle) and she rarely use this mobile. To my surprise her mobile balance deducted twice on 18 Dec 2016 for Rs50 + Rs50. When I come to know on deductions, I called customer care thrice on 26 Dec 2016, 9:22pm in hope that they will help me. This is first time I came to know that Idea is having so pathetic customer care service. They just told me that deduction is for VAS service or some game...