MakeMyTrip India Complaints & Reviews

My booking ID is NN[protected]
I have booked ticket, due to some personal reasons i cancelled that booking on 04th October 2016,
When I called first time to make my trip on 31.10.2016 then they said we have processed three amount 6889, 2111 and 16413. The Total refund amount is 25413 but I got only 6889 on 04.10.2016. Still I have not received remaining two amount 16413 and 2111. again I called after two days then they said...

The service not provided as per agreed itinerary / package by Make My Trip for my family tour to Mahabaleshwar-Lonavala-Khandala on this Nov-16.
Few observations are shared hereunder:

1. Sharing the information well in advance:-
We didn't received any call from MMT till 31st evening regarding the cab driver details. I personally called the MMT for cab driver details. Around 11:00 pm, I received a sms mentioning...

I have booked ticket from Pune to Shirdi for 2 passengers on completion of my booking i got confirmation mail with ticket which shows passengers =2 and detail of passenger as 1 i.e. Name and seat of passenger.

When i called customer care they replied me that as i have 1 female and 1 male passenger so bus company has taken only female information and booked for her ... Also, they accepted that this issue is from there end (makemy...

I have booked a room in fab hotel for 13 sunday for 1 night, due to some personal reasons i cancelled that booking and the next day i got a mail from make my trip that my cancellation has been processed and will get the refund in 7 workig days.The refund process started on 9 november 2016 and till this day i didnt get any further information..please do the refund fast....

This is regarding a air india booking made for january 2017 in the month of august 2016 for my family, where 2 passengers have middle name and there was no such option for providing middle name while booking and now when i just countercharged with airindia they are denying as they need first name, middle name & last name all information on the ticket while booking.
Now, makemytrip is not accepting their fault and replying to cancel...

1. After taking first installment, the company stopped responding and mentally harassed us for getting the tickets
2. The company misinformed the pickup location at Phuket, leaving us stranded and at the mercy of strangers in a foreign country for more than an hour
3. Company informed that national park fees are paid off but we were asked to pay the same on the spot resulting in severe mental harassment as we did not have foreign...

I booked my ticket from doha to chennai thru mmt on etihad. Dueto emergency, i flew down before the prescribed date. When i was about to return back on the same date, they denied me the boarding saying they have automatically cancelled my ticket. I request for a 50% refurnd of the ticket, but they give my 3k out of 20k. Neither do they respond to any calls/mails....

My booking id [protected]

I have booked srilanka tour from 07.11.16 to 12.11.16 two people. The tour cost include inland transport from airport for all the six days but no transport arrangement was made and i made my own transport. I sent the car bills for reimbursement to the tune of lkr 42, 800/- but no response from them till now.

R prathaban - chennai...

I had booked a flight ticket through Make My trip application, but due to the seats being filled, the booking did not happen and also, the same amount was moved to My Wallet.

The first booking ID is IN1611R8S2362100 and I paid INR 168138 for this ticket from my HDFC Bank card ending with 1904. The transaction was failed and tickets were not booked. The amount was transferred into my Make my Trip wallet by default instead of...

Hello,

I used citibank card to book flight at mmt website, there was offer running at 5july-2016 for rs 1200 cash back so i booked flight . But till now i did not receive the cash back.
My booking id is : nf[protected] .
I asked customer care regarding this issue but they are saying that they have transferred cash back at 2nd sept-2016, but i did not receive it.
When i asked for reference number or...

I would like to bring to the notice the shady practice of www.makemytrip.com's Wallet services.

The website link for transferring money back to your bank account from makemytrip's wallet has not been working since the last four weeks. Additionally, when reached out to the customer care on the phone, they responded saying that it cannot be done over the phone.

How can the customer get HIS money back? Email and...

I had booked a ticket on 25th july 2016 from Bagdogra to Delhi. But unfortunately the app crashed after payment and I did not get the booked ticket. My complain is that 5000 rupees (the fair) was deducted from my account but I did not get the ticket of the flight. It has almost been 4 months since that incident but till now the deducted money is not credited to my account. Please look into this matyer and do the needful....

I have booked train ticket on 27/09/2016 from Bangalore to shimoga, Booking ID NR[protected] dated 27/09/2016, my booking was unsuccessful, immediately got msg from make my trip refundable ID[protected] will be credit my account with in 3 days, but after so many followup with make my trip customer care through email n calls & with bank people along with my bank statement not yet received my amount of Rs.430.21. please consider my application...

I had balance in Mywallet for the flight tickets I have booked on few occasions. This time I was trying to book the ticket for train and was unable to see any option wherein I can pay the amount through Mywallet. This is really not expected from a reputed company like Makemytrip which gives me an option to utilize the Mywallet amount for Flight and Hotel booking but does not entitle me to use the same for booking for train. If this is the...

I had reserved E-Ticket on 15th October 2016 from Sangli To Aurangabad ( date 05/11/2016) paid 1308 Rs, online. On 5th November I couldn, t get my reserved seats because local Nakoda travel agency agent sold tickets to other passangers, Bust operartor didn, t allow me to travel in same bus. I was with my family, We suffered a lot, it is careless act of Make My Trip online Ticket website and Nakoda Travels. How they can issue same ticket to...

Makemytrip customer service website is very slow. Not just slow, it doesn't even open. I've waited 3 hrs for it to open. I guess you guys don't want people to request for refunds? Initially I thought that you had a server issue. I tried it on different days and still the same. It's a cheap business tactic. I cancelled my tickets directly from the airlines and I can't request for refund as you won't let me access the cancellation page.br...

Hi

i have just booked a Bus ticket (5 Nov-2016 at 1:30 AM) from make my trip and i observed 3 wrong information on website(you can also see the attached image in series (Top to Bottom)).

1: in image 1 : it is showing seat type is seater but in image 2 you can clearly see that before payment/booking it is showing the cost 791 is for sleeper.

2: is is showing different timings before and after payments...

I made 2 tickets (bus journey) booking on 30th OCT 2016 for same day travel (commencing within a few hours). While payment was processing, got error message "Your payment has been processed, however due to a technical error, the system was unable to confirm your booking. This is a rare occurrence and can happen when there is a sudden drop in seat availability."

Made the booking again. got same message again, money got deducted...

As per the details provided above i booked a flight in air pegasus to travel from bangalore to kochi on 08.10.2016. Booking ID NF[protected] Flight no. Op 109, pnr no. MO87EH. The flight was canceled by the airline .The Airline had canceled the flight and the refund is pending from Makemytrip and airline.I got a mail from makemytrip stating that the flight had canceled and i will get a full refund. But later i got eticket from makemytrip...

My name is p k gupta. i reside in mumbai (kandivali-east). to travel from new delhi to vadodara on 19th october 2016, i had booked air ticket through makemy trip india using internet payment (neft).in first booking and payment of rs.4727/- there was no confirmation of booking. hence i tried second time and made neft payment of rs.4727/-. this time ticket booked and i got confirmation. hence i paid 2 times rs.4727/- through neft to makemy...