OYO Rooms Complaints & Reviews

OYO is very bad.
i have booked a room 3months before and paid for it, just before 2 weeks of check in date, i get a message saying that i have been shifted to near by hotel for some reasons. on check in date i went to hotel with family they denied room for the rate which i have paid. hotel management clearly saying that do not book hotel and pay through online, remember this is a oyo tagged hotel, oyo system is completely lost its...

Hi sir,

I am hindpal,

Staying in room no 414 in oyo blr 1570.
Sir i am alerady paid dec month security and rent to vijay reddy (Oyo manager), actually before that i don’t know vijay is resign or not, i thought vijay is your manager so that’s why i am saying to vijay, please create a booking i’d for me.
Right now he doesn’t create my booking i’d and he doesn’t agree for pay any refund...

I booked two rooms in arakuvalley, vizag n paid amount 2537.00 rupees through credit card.. On check-in time i went to hotel, they said there no proper business affairs with oyo..
I called to customer care they said we cont provide rooms for you n they refunded only 2283.30 rupees only.. We are two families n searched for rooms in arakuvalley no rooms available in araku.. We struggled lot nstayed in araku bustand with children.br...

Hello there, this is abhik sil writing here in response to the 'developer response' by oyo on google play store. I have faced troubles in booking and cancellation related issues. Here i am summarizing the situation.
After i booked a hotel via oyo booking app which was confirmed, oyo changed the hotel to different ones 2-3times, so i had to cancel it, because the locations of the new hotels were very inconvenient for me. I cancelled...

I have booked a hotel room on 20 dec at 11 pm in nasik road as i coming back from my vacation to sangamner becoz it was tooo late nad i haven't any car or bike to travel back to sangamner i decided to book a room in nasik at manasaa service apartment bt when i trying to reach there the property owner is not responding i have tried to call tge no which given in oyo bt again there's message saying that its not available at that moment i don't...

Booking id: uehm0319 (Hotel at mysore 49872) info. From oyo as 10am early check-in and 1pm late check-out from actual 12pm check-in time. I reached hotel at 8am on 26dec19 with my wife and children's of 5&1yrs and waited till 10am when i enquire they keep saying 15mins will arrange also said 1pm is there check-in time and without giving room they are asking for checkout time so i started escalation to oyo 3times, finally hotel people said...

Hi,

My booking id UOSQ2650

Please escalate this matter to highest authority, as its been a week and I have called your service center atleast 10 times but still no proper solution is provided.

Sequence of the events.

1) At first I was denied for check-in even when I paid the entire amount online on the ground that I've paid online. The staff was sleeping and they didn't let me check...

I have a booking in oyo and i have not received a refund amount of 5553 and 289 for more than a month while the period of their refund is 7-14 days
And i have been calling them non stop and they have no solution whatsoever. They just keep disconnecting calls or keeping them on hold and they never call back. They have just kept the money and i hate and have so negative reviews about oyo rooms. Worst customer experience ever. Booking...

Hi, this is priyanka i had done a booking for bnel7281 at oyo 39586 satya resort. I had done the full payment for it and now the oyo has shifted our booking to omkar residency which has no facilities and that too without my permission. I want the same booking as our travel date is on 31 and there are just 4 days left. How can we manage at such less time. If the had no rooms they should have not accepted and confirmed our booking.
Please...

My colleague and me went to vizag on official trip on 18.12.2019. Oyo hotel booking was done on my colleague name mr. Yugandhar naga phani prasad.
To our dismay, for only one person the hotel booking was done from my office side. Myself did not get the confirmation of stay in that hotel. I requested the oyo, town house hotel in vizag for extra bed space. They agreed and told me it would on extra cost. I said ok. And at the same time,...

Hi,
I am a resident of ansal green valley jakhan rajpur road dehradun which is a residential colony. At and my next door you have an oyo room (Oyo home 64269).
Complain pertains to, clint/guest making late night parties, making loud noise till 2.30 or 3 o, clock in the morning. Due to that we all family are suffering since few days.
You are request to adhere the govt norms on this other wise i will force to make an...

Oto hotels kj xl4351. Booked hotel room through oyo. The pic shown in there app is entirely different and provided stinking ugly room. When requested for change oyo customer care treated us badly and did provide any ulternative. It's oval retreat in ernakulam.
Very bad service from oyo. No solution from oyo. Wasted whole day standing in sunny day....

Gnum7321... I booked my hotel in 11448 rs. A month ago.. But suddenly when 3 days left to check in my hotel got shifted to another hotel we the tarif is 41000.

C the difference my budget was 11448 and they shifted to hotel for 41000 after that i am calling customer care 10 times a day they are telling to hold it may take little long time and i will be on hold for hours... But no response... This is the way oyo treats a loyal...

We had booked 2 double rooms for 4 people to stay at yelagiri, at hill view cottages (Oyo 41072) for 2 days between 22 to 24 dec 2019 and it was confirmed via booking id cyop6347 but to pay on arrival. However when we reached the hotel on 22nd we were informed that this cottage is not part of oyo and we were stranded for hours and we ended up in staying in another and paid heavily and had to stay in one single room without any additional...

It is becoming a horrible experience for us to choose oyo.

Booking: dexi3465firstly we have booked spot on 65237 the hangout beach hutsthen i got a message that my hotel has changed then i talked to ms. Chanda she assured me that no changes in my current hotel booking. Then suddenly i got a message that oyo has changed my hotel to spot on 61339 swami samarth guest house and asked for more money inr 18000/- which i denied to...

My name is naveen jain i booked a hotel from your oyo app for goa trip. From 26 dec 2019 to 31 dec 2019. I paid booking ammount for confirmation. My booking id is xdzu6450
Before 2 days of my booking company shifted me in other hotel without taking my permission and also did not give a genuine reason of my shifting. I booked belle velle resort and they shifted me in sanket guest house which is not similer property of my previous booking...

I had terrible experience with oyo before but somehow forgot and booked a room again in velankanni, the hotelier did not allow me to check in asking payment to be made in cash, when i called oyo they simply hung up the phone kept it engaged made more than 30 mins and didn’t return, when i asked for refund again the same, this will be my last in oyo and i will make 100s will not book oyo thanks...

I had stayed in oyo 7275 excellent homes at pune on an official work for 7 days, booked through oyo as per booking id: vdac8140.

The service apartment manager initially agreed that he would arrange to provide me with an oyo tax invoice at the time of my check-out. But after i left, i got an email with payment details without any gst details. I also tried to contact oyo customer service via [protected], and they never answered...

On 13.11.2019 booked a room in Ranikhet, Uttarakhand in Rhodo Re Treat and Kafal Cottage Booking ID VTGH7582 for 29.12.2019 to 01.01.2020 and make full payment of Rs. 2656 on 22.12.2019 Hotel denied regarding check in and I tried so many times in OYO call centre but instead of resolve my check in issue they are doing nothing. On 23.12.2019 I am trying again and again to OYO customer centre but instead of resolving my problem they are doing...

I've booked a room for my friend on OYO. The details are given below
HOTEL NAME: SPOT ON 38751 Hotel Pema Dzong
BOOKING ID: JEGI1502
CHECK-IN - 7th Sep'19
CHECK-OUT - 8th Sep'19
ADDRESS - Nam Nang Rd, Towards Lal Bazar, Gangtok
Landmark - Nam Nang, MG Marg, Lal Market

The Paid booking of Rs. 355 was canceled by the Hotel for some collision between OYO & that hotel (As per Hotel Manager's...