OYO Rooms Complaints & Reviews

I have lodged a complaint regarding continuous messaging from oyo, they have given me a written promise to solve it within 48 hours, but days after that, no solution, even the customer care service is not treating me well.
They are sending me messages starting from midnight until 4-5 a. M., even in morning too with different numbers. The messages are about a complaint lodged to them around 40-50 days ago which they already solved,...

I booked oyo on 21st (Tuesday night) for 22nd may '19. The name of the hotel was club residency, ramesh nagar, delhi. The infrastructure was horrible, no cleaniness. You ppl charges 1200 rupees for that bull # hotel, it was too clumsy and sticky, the owner took my phone while checking out and gave the good review byhimself. The room was at the roof. We as your customer who really belive and trust oyo for good services really request...

According to the email attached sent from your end for the refund if it is not getting Processed on said stipulated tat same issues will be taken seriously for consumer forum .
Today after escalating yesterday dated 22 may got a call from your end untill there haven't received any calls from your end but got an email revert stating that u guys tried to reach out but not able to reach. After checking got to know u guys hav taken wrong...

We have arrived from a long distance nd we followed everything in Subject of which they told us.
In every manner we try to adjust but this is more than anything, At midnight they knocked the door like we are criminals, it's totally disgusting. And they are threatening us and they are showing the local powers to tourists, we say India as incredible India, But here the situations are totally incredibly wrong, i need action against the...

I had booked a room with oyo with checkin on 2nd may and checkout 4th may. After checking to the hotel nothing is like they said or claimed on web portal. So i escalate the issue to oyo escalation team and after giving all the required proof to oyo escalation team told me to check for refund and for now they agreed for 30% refund of booking amount and later they said they will update us. They send the confirmation over email. After that they...

I have been traveling since 26th April 2019 regarding official work. I have booked different hotels via 12 different bookings. I have provided GST details in advance before booking the hotel, BUT I have received a GST bill for none. OYO gust provides me a simple payment receipt. There is a difference between a GST bill and a simple receipt they need to understand and I do not understand the point of providing the GST details then. I have...

I had booked my sri lanka package from oyo total holidays and paid 25% advance after they constantly kept calling me (Even on weekends). After the ongoing tensions, i asked them to cancel the package and they told me that refund won't be an issue as they are no longer taking bookings for sri lanka as they situation there is too bad and i shouldn't be worried about it!

I have constantly called the agenct - vikas sharma and he...

Booking no. Enkg7689.
Pls check booking no. Enkg7689.
I have added screenshot ass well. Oyo is cheating customers

At the time of booking oyo has shown me 720. And i made the payment by the hdfc60. I made payment 602. Showing one amount and taking another amount. Instead of cheating customers oyo can beg the money.

No1 cheating company. Customer care people cutting the lines without giving solutions.br...

I booked a room for 3 person in hotel kamdhenu booking id khsu9534. But at the time of check in hotel manager denied to check in stating that we are not allowing this room booking thorugh oyo. Talk with oyo customer care.

May times i called your customer care no. But i think your all customer care executive are not want to work. This is ridicules to treat a customer.

My team is waiting at reception of the hotel....

Complaint is regarding below booking blod7063 which is canceled by oyo during my travel. And i got booking confirmation message multiple times in what's app and mail also i have full communication history of oyo assistant who also confirms me on booking but along with cancelation message also floating to me for that oyo also launch a complaint saying that it was flaw alarm. Which realy gave mental tourcher to me. When i called to oyo assistant...

I have had a rough experience with oyo before with reference to the mammoth amount of miscommunication took place while our property went to oyo which started from dec 2018 and continued up till feb 2019.

As per the latest communication provided to us - this property (A-70, sector 52, noida) is no more under oyo.
We have already paid the rent to the required stakeholder.

Despite of that and multiple...

This complaint is about booking of oyo room. I booked a oyo room and got a confirmation of booking but when i reached at hotel in late night there i was told that my booking is not confirmed and later i got a message of shifting hotel and i when reached to other hotel there again i was told that room is not available which cause lot of problem for me as i was travelling with my wife. Being a regular customer of oyo i faced such problem which...

Myself Manish verma & My booking Id TLPX2680. Today I've called more than 6 times to Mr. Abhishek on mobile no. [protected]. He is so called my relationship manager, along with me my friend whose booking Id is JWHG0895 (Mr. Ajay kumar) also called many times to Mr. Abhishek but each time we told our problem which we are facing since our package has started but till now no step has been taken by their end and continuously they are saying we...

I made full payment and booked an OYO. I was called by OYO one day before checkin asking for checkin time, which i told as 9AM, but when i reached the hotel at 9AM, the person at the reception told me if you want to checkin before 12 you'll have to pay extra charges, then i showed him my checkin time in the app as 9AM, to which he said i dont follow OYO policy and if you want to checkin before 12 you'll have to pay extra charges. By the way...

This is a bad experience we had with this service apartment we booked with oyo.

- when we checked in, the front desk did not offer if we want bottled water. But customer service mentions that they offered
- the water kept in a jug in a room is more than 1 week old. It was dirty filled with ants. My 5 year old was about to drink until we noticed. I had to ask the water to be changed
- the bedsheets were blood stained....

I was rejected from checking in by hotel saying they have drainage issue and they had informed oyo regarding this where i wasn't intimated by oyo side.
I made my own arrangement on the same day since it was night 11.30pm.
When i raised ticket to file complaint against hotel in oyo app i was shown i have checked in and checked out of hotel which wasn't the scenario....

Oyo rooms — oyo hotel notebookcheck-in daniel complain

1 review
Durgapur, westbengal, barabani, west bengal, india
Suman sain on may 21, 2019
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The oyo experience is soo disgusting today. Today i want to check in in ritz durgapur near toll plaza at 12'0 clock but from hotel they daniel for check-in then i called customer care number, so oyo customer care shifted my hotel to ta-tin...

My booking id - mdkc5069 on oyo 3883 hotel grande royale indore.
The persons at reception are rude and un-skilled. They have taken more than 40 mins to checkin - and check out. Which may cause me to miss scheduled train.
Also the billing for food bill no - 14391 the total amount was 350 + 6% cgst + 6% sgst = 392 which was printed onbill also
But below the total amount was mentioned as rs 450....

I have paid a deposit of 13000\- in oyo life online payment and when i asked for a room change due to the previous room ac was not working properly, they asked me to do a fresh booking again pay a deposit and they will refund the previous room deposit.

I did as suggested but now they stopped responding to my mails and there is no update for me regarding my deposit.

Even oyo guys stopped picking my phone calls....

If there would have been negative rating I would give minus infinity. Please don't go here!!! Very bad, pathetic, hotel full of liars. I have booked this hotel via Oyo, I was bit late, and I informed them in advanced but they cancelled my booking and after reaching the hotel they told the booking is cancelled by me. I would have been stranded there @9 pm, so he knew my miserable, he manipulated and said he will give the room at same amount....