OYO Rooms Complaints & Reviews

I booked one hotel, due to electricity hotel manager asked us to book another hotel and to cancel booking... I did same and booked another after talking to customer care.. He suggested another hotel nearby and i booked it.. But accomodation was denied by manager and asked us another 200 rs to book same room that too without brkfast. I had canceled this booking also since manager was not accepting to provide room. I did these two booking same...

I had made a prepaid booking in seacom inn ymca esplanade through oyo. On arrival, at 7 pm, the reception informed me that they no longer accept customers from oyo. There was also a notice put up in the reception desk, informing the same. They even showed me the email which they had sent to oyo.

I called up the oyo guestline and instead of solving my problem, oyo staff told me that i have a pending amount - they had pre-booked...

Booking id: ejbo0738, oyo 30865 ss residency

1. Checking in took more then 30 mins and that too happened after calling oyo because the manager was rude.

2. The room allotted wasn't the one shown in the pictures.

3. They charged us rs.300 extra for the extra mattress and didn't give us a bill for the same.

4. Complimentary breakfast with the booking was denied saying they don't...

I had booked hotel on 21st may for dates 6th june to 8th june and paid full amount. On 1st june i received a message saying due to unavoidable circumstances we want to shift you to other hotel. I did that, then on 2nd june i again received the same message, i called hotel to confirm my booking, hotel confirmed it. But later without my knowledge or confirmation they shifted me to some other hotel. I tried calling the customer support they...

I have booked a room near gachibowli, hyderabad in a hotel named oyo 9004 qube inn. I have paid the money in advance from the app. But they did not allow me to check in. I have tried for help for near about 4 hours but didn't get any from the central team. I lost the paid money along with lot of precious time.
Booking id: ujax6573
Name : satya vinay...

I have made a booking from 2nd to 4 th june in hotel dream palace mussoorie. But when we reached hotel they denied checkin saying that we have blocked oyo 2-3 days back. When we raised this complaint to oyo customer care we got no answer everytime they keep on transferring the call to some concerned deptt. Finally after 1 hour of constant trail i got the chance to talk to the concerned deptt. He had given me two options either cancel the...

As i have booked an room in hotel green view palace, noida sector 62, using oyo app, and have paid rs 2087 for the booking through upi payment, the upi payment application which i have used is google pay and it's showing that the transaction is successful, but from the oyo side they are saying that they have not received any money so i have to pay the same amount at the hotel reception for the same booking, this is so humiliating that i have...

I booked a hotel trough oyo. The price for the hotel room what they told me is 826 but when i reached there the receptionist told me that we don't have any room. If you will pay 1250 then only we can provide a room to you. I showed him the confirmation msg but then also he told me that you have to charge 1250 otherwise you can go... I was travelling with a patient so was not having any choice.. I paid them that amount and told them that cancel...

I booked one hotel in haridwar with booking
Id d

Dear sagarsojitra, we have received your payment and we look forward to host you for confirmed booking stde0457 at oyo 10592 hotel ganga palace. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 1st jun, 12 pm onwards
Check-out: 2nd jun till 11 am
No. Of rooms: 3 classic (2x) rooms
Number of guests: 7 adults
Hotel...

This is regarding the oyo living i am currently staying in u36/48 dlf phase 3 gurgaon haryana. Probably the name would be oyo elegant studio. It's been almost a month and we are having electricity issues. Is this the kind of services oyo provide. When asked the oyo authority about why my adjacent rooms ac is working and not mine i got to know about different phases. Is that # my problem when i am paying you enough i don't think...

I had done a booking in oyo room at 2000 hours on 1 jun 19, after 2.5 hours, wen i was about to reach hotel with my lady guest and this time when it is a night time, a guy from hotel calls me and tells me that rooms are not available with us... And that's not my problem that u have to go somewhere else now. This is not done. Some serious action is required against this oyo property dealer....

I am very disappoint in companies employees.
On 23 may, 2019 i had registered a trip to the mount abu to the employee mr. Pavan from oyo rooms with the payment of rs.50, 000. I had registered for 3 days holiday package. When i reach the hotel that oyo rooms had provide us the manager told us that my name are not registerd in their list and also that they are already removed 2years ago in the list of oyo rooms. When i call to the oyo...

Hi,
I booked a hotel at oyo with booking number hfta5284. When i reached the hotel they refused about any booking. They said our tieup with oyo is already expired and the hotel is fully booked so we can't provide you the room. The weather is stormy here. Now i can't go outside to find other hotel neither i can stay here. Oyo fully screwed me up. I have my wife and my 1 year old child with me.
Oyo customer service helpline also...

Sir i have been denied acess to the oyo hotel which i have booked using oyo app due to some issues between oyo and the hotel.. I have payed rs1652 through online for the dates june 1 12pm to june 3 11am and the hotel is denying me acess. They are saying that the oyo has pending amount of 2 lakh to be paid to them so they cant take me since i have paid online... I have called oyo 15 times from 12 pm to 4:30 pm and they are just fooling me...

1.
I booked a room through oyo at same specific amount but when i reached hotel i am denied check in because of some tarrif related issue. I have paid the amount before but even then i haid to give more money to the hotel.

2.
When i called oyo, they asked me to wait for 10 minutes but they neither called me back nor they resolved my issue.

3.
Room provided to me was not like what i was shown...

I have booked oyo hotel via oyo web site on april 27, 4:03 pm ist. Oyo booking number is hkmq3298 in the name akhila ganapathy. Check in date was supposed to be may 15.
But when we reached the hotel on 15th of may, the hotel receptionist informed us that we are not allowed to stay there because they have stopped accepting any booking from oyo for last one month.
Then we called oyo customer care and told them the problem we...

I booked hotel white mountain, gangtok. Booking date sat may 25 to mon may 27. I reached the hotel on the specified day to occupy the room. But to my utter dismay, the hotel authority denied my booking. I showed them the booking and also shared booking id. But they were too adamant and rude and while continuously denying my booking, they were saying that they were not in terms with oyoit was totally harassment for me. I tried to contact oyo...

Oyo 3712 chandigarh grand kishangarh.

I book a hotel for night stay 31 to 1 june.

Very bed experience with hotel from starting. Nerver arranged water, towels soap sempoo etc. And shower was not worked.

And when i give rating one so all morning shift staff members shouted on me and misbehaving with me. And saying you should not stay here you had to go to out of hotel at night. Why are you staying...

Hi team,

I have made booking for the hotel - oyo 26794 white lotus hotel on 31st may to 1st june 2019 and also done the full payment.

I tried to reach the hotel around 9 pm @ 31st may, but unable to connect to the hotel. So i have called oyo customer care and informed them that guest will reach hotel around 11 pm.

Guest reached hotel around 11 pm, we have heard shock news that white lotus hotel...

Hi team,

I have made booking for hotel - oyo 26794 white lotus hotel on 31st may to 1st june 2019 and also done full payment.

I tried to reach hotel aroung 9pm @ 31st may, but unable to connet to hotel. So i have called oyo customer care and infromed them that guest will be reach hotel around 11 pm.

Guest reached hotel around 11 pm, we have heard shock news that white lotus hotel is not apart...