OYO Rooms Complaints & Reviews

1. We booked a hotel in Kapashera, a 4X room quite spacious and pleasant to look at, a week prior to the actual booking date. The hotel was situated at a distance of 35-40kms from the place we reside in( booked it because it was extremely beautiful.)
2. The check in date was supposed to be of 18th May, 12 pm. We got approximately 6-7 calls from the company that day itself confirming our stay. When we reached the place (at about 1...

1. I booked for OYO hotel for self and my hotel around 7 PM and got the following confirmation
2. Subsequently I was asked got a notification for online payment to avail a discount of 451 INR for total bill of 4500 Plus INR total bill
3. I did the same and a sum of INR 4067 was deducted from my debit card but I did not get any notification for payment
4. I called the call center around 8 PM to confirm the payment receipt...

My security deposit is not return after 25 days of checkout.

They ate making fool to person.

Supervisor/demand manager (Nitesh verma/ rahul) is giving instruction to no written notice is required for 1 month stay which have informed first day of checkin.

Now customer care is telling i need to submit written notice. So they will not return my deposit.

Oyo life pg pune550, near talawade...

I have booked oyo hotel shine at bhubaneswar vide above booking id. Also i got the confirmation information. When i reached bhubaneswar and approacded to the hotel the hotel denied about booking. I myself and my family loitering in bhubaneswar for one hour and harrassed like anything. I approached to oyo and could not get any solution.in last i came to cuttack the nearest city. I have to catch flight in next day from bhubaneswar. Due to harrassment...

Dear team,
I have booked a hotel from oyo customer care executive over the phone on 17/05/2019.. He was misguide me. He booked a room from your own side and sent me a link for payment. When i was opened the link there was showing is another cut name. I am told him about this but said i contract to hotel manager he told that there is no problem. I do this payment. But when i was cheek in the hotel hotel manager told me there is no...

Dear sir

I have 04 times booked the hotel through oyo. But this time that was pathetic experience. I have booked ticket on 10.05.19 for 11.05.19. Oyo hotel neelam palace, oyo 13277 was not upto standard. While in pics show on internet its looking very shober n pleasant.
I was with family so i want big room accord i book the ticket.
Once i reached at recption he offer me very small room that i complain at a time...

Very bad service from u guys i am prime member of yours i regulary do booking from you and these time im facing the issue and there is no one to help even customer care are also ridiculous i had booked the hotel it price was showing to me rs.1311 and i had done the payment also through the paytm now i got the mail that rs.1967 is pendi g how is it possible if i make the payment so i need to make the payment 100% amount i cant have the option...

I just booked my stay in oyo property. My stay was horrible and they don't provide what they promised. Wifi was hell and fan was running very slow... Breakfast they provided only 2 idly... Moreover my money was wasted... Room washroom wasn't upto the mark... Moreover they don't have a mobile signal is the property... I want oyo to provide me the proper solution and i want oyo to contact me immediately. Im helpless here and i have lost my...

Hi
It is my first time trying oyo, but hotel did not accepted my booking, they said oyo has took over booking and we are not responsible.
Please refund my amount for the below booking your hotel booking is confirmed at oyo 22753 r maiden, kasauli, india, htlffhfgbl
I'm not thinking of booking with you guys in near future or can say never.
Regards,...

A refund of amount inr 4828.0 initiated against booking id: mcwx5769 on 10/5/19 hasn’t been received yet. Please look into it at the earliest. It’s been a week already and i will have to take other measures if it isn’t reinstated at the earliest. Oyo is a big brand and you wouldn’t want to be known for scamming people. I do hope you will look into my request and do the needful....

This is regarding my booking i'd xdka2596. I had initially booked agarwal guddu dikling resort in lachung and accordingly made the payment.

However later received a message that it has been cancelled and instead katau road house has been confirmed.

As per your below mail confirmation and yesterday's and today evening's call confirmation, i had reached the hotel today and was made to stand out from 7 to 9 stating...

Team,

I booked the hotel rumani at puri on 1st of may to 3rd

Of may 2019. Under booking id iowa5401, for 2 nights stay purpose but due to cyclone fani purpose i checked out on 2nd of may 2019, i stay for one night but i paid to hotel full amount which rs. 5723/ and bill also attached after that i raised complains many times they told they refund rs. 2582/ but till now no money refund in my account.
br...

I booked oyo hotel in geetanjali regency and paid rs 4, 099/- and after check in i find that room is not at all in good condition then i complaint to oyo executive and he has assigned another booking in hotel kings crown. Once i reached there they informed me that there is no room allocated to me however as per oyo record i have already checked in that hotel.
Due to miss management by oyo executive whole night i was struggling for...

Dear sir/madam,

With high regret i am having to write this mail.
Since past two days i am chasing, calling, texting oyo executives and oyo helpline regarding booking ids:

1. Ragq5972
2. Wmzs5890

But no one is able to send the tax invoice of these bookings, the only reply i get is i’ll send it in a while or it isn’t possible, or sometimes you’re mailing the payment receipts...

I have booked a room in goa for 03 days, but was unhappy after looking at room, it was a very bad experience after calling the call centre, they made me wait for almost 3 hrs in phone hanging me. I had to disconnect and call back again the same thing the answer was sir please wait we will call back, but the call never came that 10 to 15 mins never came... I was willing to pay extra for the booking also, no one helped.
I have been using...

Sir/madam

Please refund my amount i. E. 8, 000 rupees which i have already paid as you guys are troubling me since the very first day. Whatever conversation i had done with your sales representative, i had already told him that persons may decrease and he said me that it’s ok, charges are according to per head but now you guys are denying everything and charging me so high for two persons and when i am asking to cancel this...

Hi, we stayed at oyo 29610 sanman regency, mysore on 11th of may to 12th of may 2019 and occupied 3 rooms. Booking was done under the name prasad khade, booking id sfcp6078. We were charged 2700 inr for each room for 1 night and 8100 inr in total. Looking at the conditions of the room, it should not cost more 1000 to 1500 inr per night. There was no hot water even after complaining several times, we were charged for a water bottle with 40...

I am really disappointed with the oyo app service. I called to one of the executive from oyo about the confirmation but "oyo 15158 mussorie international" did not confirmed our booking as it was already paid on 10th of april and showing confirmed. I waited at the hotel for about 1 hour they didnt provide us room because of their own lease problem, and continously denied to give room because of room and leakage in bathroom it was really embarrassing...

Hello team,
This is not acceptable that i have booked a oyo room booking id :- ugyb 1564 for the today from 12:00 pm to tomorrow 11:59 am by the calling number :- [protected] and i have received the payment link which i was need to pay online. I did it the same and i did the payment for the same. Still i did not received any confirmation message for booking status.

I want my money back right now. Do the needful on...

Dear oyo.
Yesterday i stayed in hotel dsr classic sec 12 noida.
The room was very unhygienic.
When i complain for this they didn't give any solution
As i am regular customer at that oyo property.

After check out i got a call from hotel manager his name is vishal kumar
[protected]
He was threatening me and misbehave with me.
His voice tone very rude and unprofessional. br...