OYO Rooms Complaints & Reviews

My booking ID is GYAD0462 booking in Manali 24 may to 27 may
Sir jab 24 may ko Raat 10 baje hotel pahuche to pahle Hume Kaha gya ki Aapka room Kisi aur ko allotted Kar diya aur jab OYo customer care se baat ki tab kahne lage ki land sliding ki vajah se aapko dusre hotel me room de rahe hai
Dusre hotel me room Raat ko 10:30 dikhaya lekin room bhi Raat 12 se 1 baje diya aur room's bed and washroom condition is not well MERI...

I have booked oyo room in gangtok but hotel owner denied check-in. For the compensation, oyo promised to give 25% of the payment amount to the customer post check-out.. its been 8 days and oyo team is not reverting to my emails. Oyo is now ignoring all my emails.

The contact person name was Deepak from oyo.. he told me post checkout, withing 48-72 hours they will send me an email which will contain bank details. Till now no...

Booking id: aqyr7313
Oyo hotel i'd: 35562
I've booked this property and pay rs.850 online by my credit card. But when i reached to that property they refused that no room is available and i stayed whole night with my family in my car in front of hotel. I've complained on oyo customer care but they put my call on hold then automatically disconnected. I don't get any room nor refund. What can i do now. If the problem is not sort...

I booked a oyo hotel in bhopal named vijay palace. But as my friend reached there, the place was full of smoke smell. When she asked about it to the worker in the hotel, he replied very straight that he has smoked a cigarette. The place was so much smelling and the workers were very unprofessional, as a result of which my friend had to find another hotel in the night in which she faced so much difficulty. I want my complaint to be considered...

I had made a booking on 23th may 2019 for two days at oyo 19046 hotel noratan palace
Booking no - twif3785
My flight was late so i called the hotel before that i will be checkin late due toh delay in flight. But when i reached to the hotel and ask for the room he checked the amount total and denied that hotel is full no rooms are available mid of the night he totally denied to give me booked room then i called oyo customer...

I had made a booking on 25th may 2019 at jyoti hotel at yamuna nagar, haryana. As i had an examination for naib tehsildar at dav girls sr. Secondary girls school i had decided to reach the venue a day before so that i can be on time for exam, be relaxed. But on reaching the hotel they informed me they cannot provide me rooms as they are having some issues with oyo rooms pricing. Even though the oyo rooms staff were telling the staff at the...

I had booked 2 bhk room online before 5 days. But they dint call me or share me any information about the route or road map to the location. It took me more than 3 hours to reach this location. I spoke to a executive called fabian, he actually never told us any road map. But after reaching here with lot of difficulties, he is sending message stating we dint follow his directions. But we wer continuously following up with him. And after reaching...

Respected sir/ma'am,

I mrs. Sucharita biswas inform you that, on 22nd may 2019 i visit your site for enquiring for tour darjeeling. When i submitted your enquiry list, one of your sales agent named ankur gupta cont no is [protected] who called me and suggest me rs. 30000/- ka package. When i said i am going only with my two little sons, he said "your package charged 27000/- uske kam nahi ho ga". I agreed and he send me a link...

Hey
Richa here
Booking id: xdlp8609
Dear mam/sir,
I booked oyo 8685 hotel stayland for staying from 24 may to 26 may, 2019
We didnt stay in that particular hotel
We checked out the hotel in just an hour for the following reason:
• the area was shabby with lots of garbage thrown on the entrance
• the room was suppose to be given at 12 pm, we reached there at 1 pm and the room wasnt...

I checked in to oyo room 8222 on 18th of april. I made a payment of rs. 598 at hotel reception in cash. Room number alloted to me was 107, room was in very poor condition as the fan was not working properly and ac was also very weak. I raised complain regarding this problem but unfortunately no solution was provided. I asked for refund but customer care service provider told me that property manager has not updated your payment details...

I have booked a room at oyo hotel chirag presidency, new delhi, when i reached there after one hour of searching then they said, there are no rooms, contact oyo when i contacted them, they first cancelled my pre booking from own there own, and provide me new booking at random places, when i raise objection, then there manager said mam we can only initiative refund and it was around 4 pm, my booking was of 12pm, after 4 hours of struggle they...

Sir, on 20 mar i booked oyo room in jk regency andheri till 21 mar. Hotel staff charged me 2750 instead of 1900. Staff converted my single booking to double booking. Staff told me i wl get rcpt in my mail. So far no rcpt. They had also charged me more. Pl look into matter and do needful. Ur action in this regard will be highly appreciated. Tarlok chand...

I booked a room and it was wrongly booked by the oyo representative meenakshi saying that the room has been booked according to the preference that i asked for and then when i go to the hotel the reception informed that the room booked is not the one i told here and when i called the customer care number they said they will look into it and refund by i was only paid 15% of the amount and i the customers service is not receiving the call and...

Have booked goa package for family holidays from mr. Rahul sharma mobile no [protected] and his team mate vaishali jain.

I received the travel itinerary attached and tickets details.

Feedback of my trip

Day 1 - travel to goa : no issues in air tickets fly was smooth and pick vehicle on time. Check in hotel done but the premises was filthy as lot of mosquitoes and bedbugs.

Day 2...

This is the second time i'm complaining. My booking id is tqwx7615. I was promised a refund of rs. 3484, for oyos failure to provide basic facilities for more than 10days. They mailed me 2 times asking for my account details and they haven't refunded my amount to me. My next step will be to file a civil and consumers complaint. Have some minimum responsibility towards a customer who booked 100+ rooms. Refund was promised on april 9. Not a...

Oyo naadi homestay, sundaram nagar, thanjavur.

Drinking is rampant here and men take numbers of women, especially north indian women and call them up at odd hours and harass them.
This one person who is probably staying here has been knocking at my door incessantly and calling me and messaging me.
I want oyo to look into the matter as i have complained to the police and would not take it lightly....

I want to complaint about a cab driver whose name is nikil and his cab number ka 41 c 5305, who belongs to oyo company. We have come from hyderabad to ooto for visit. The driver was very aggressive and a rash driver and always he was talking on phone. He has violated each and every rules of traffic. When we were complaining about it he abuses me and husband very badly. Please kindly take action against him and oyo company as well. Oyo company...

Hello oyo team,

Greetings from mr arunkumar govindaraj. We are completely upset with the poorest to poorest service provided to us by your team. I want to gist the events happened in order to understand the agony we had undergone yesterday.
We are 19 members adult with 6 kids less than 5 years of age.
Out of the 19 adult, 6 are above 55 years of age out of which 2 persons are physically handicapped.
Since...

Please consider this as an escalation mail for the booking reference below.

Booking id :- booking no. Febj9735 - oyo flagship 35716 classic - rs. 653 /-
Booking id :- booking no. Zanm1478 - oyo flagship 15191 st bus stand rs.

For our holiday season this year, i have booked rooms through oyo and was expecting to receive a great customer service. However, we went through a horrible and disaster experience...

Good day.

I want to make a complaint against booking id no. Nhpr4560.
On 23rd may 2019 i booked for another hotel with booking id: xnmh4972 (Hotel divya varanasi), upon arrival to hotel they refused to give room as they had mentainence going on. After that i informed oyo customer care about issue. They suggested to shift me to other hotel g s residency with booking id nhpr4560. Upon arrival they gave me a room and asked...