OYO Rooms Complaints & Reviews

This is one of the worst hotel with substandard rooms and toilets and they indulge in sex trade as witnessed by my relatives. Young couple are allowed to checked in for 1-2 hrs and left. Though booking was for 4 nights, They had leaved this hotel by paying Rs.2437/- as penalty for using room for few hrs. Not at all a family hotel.

Please refund the forced payment of Rs.2437/- as otherwise hotel owner was not ready to allow...

The oyo experience is soo disgusting today. Today i want to check in in ritz durgapur near toll plaza at 12'0 clock but from hotel they daniel for check-in then i called customer care number, so oyo customer care shifted my hotel to ta-tin sagarbangha durgapur, then i move from hotel ritz to hotel ta-tin after 2 hrs, again ta-tin daniel for check-in bcoz they don't provide couple-friendly. But i booked in ritz for couple friendly.
Then...

I had booked room at r maiden kasauli through it but denied entry by hotel stating that they are full and they don't deal with oyo on weekend. Then y oyo showing it on their site. We ran here and there as no hotel available. We faced lot of harassment and now m not getting refund of payment made by me by oyo. They r putting my call on hold and said that i checked out of hotel inspite of making repeated calls to them they are fraud....

This place sucks... Here the ac doesn't work... Staffs got attitude.. They don't work properly.. They didn't provide complimentary breakfast even tho it's mentioned.. Worst hotel.. Wrost service. The toilets are not clean they don't change the bedsheets everyday.. They dont take care of it.. Worst hotel experience i've ever seen and had in my life... They don't listen to the customer... They don't clean the rooms.. They don't throw the trash.....

I book room & get booking reciept on mail of amount rs 547 payed at hotel. At late night when i cheached there property asked me that on my idfylo1682 i have to pay 887 and i payed it. When i talk to call center no one take responsibility. No one give me senior athority contact number.
Plz resolve & refund my money other wise i go for legal action....

Dear oyo,

Please consider this as an escalation mail for the booking reference below.

Booking id: xpsd7160
Booking id: yrgx1478

For our holiday season this year, we have completely booked the rooms through oyo and was expecting to receive a great customer service. However, we went through a
Horrible and disaster experience for the bookings xpsd7160 & yrgx1478 at oyo 24343 heritage...

Qvw10194 - i had booked 4 rooms and travelling with 13 guests including 4 children. Firstly directions to the property we're wrong. Once we reached there and saw a pool filled with moss green water.. We were surprised! The rude lady at the reception just denied check-in saying oyo cheats them and doesn't pay them.. She can give us rooms if we pay the amount she asked.. Which was like triple of what we paid. This was a shocker to all o[censored]s!...

In that hotel I have already book for 5 nights. but they are so e responsible to customer as like, in room cockroach is available for free with spider and spider net. dirty room. they are forget that when they was clean the room. also one issue is their, food quality and room service is most worst in Indian culture. minimum 10 times I was call for room service, but they are not responded.

I was called customer care for complain,...

A room has been booked in oyo with booking ID ILYH2486 for checkin on 11.05.19 and checkout on 12.05.19 at SSG Residency (OYO 24476), Nanjangod.But when we reached there at 8.00pm on 11.05.2019, we came to know that the particular property has been closed for long.Apart from that, the property was in a loanely place and we have to drive around 6 kms to reach a residential area.We were using OYO rooms before and we trusted the company. When...

I have moved in oyo pg bangalore. BLR1407.

They have promised me that they will provide TV each on every room. When I shift there then they denied to provide the TV.

I have also visited the nearest oyo pg and I saw there that they have provided TV each and every room.
Now they denied to provide the TV. I have also lodge the complaint on consumer court. Please check the screenshot....

Booking id:hgzf9476. I talked to the property manager, they are saying no more relationship with oyo!! Now where shall i go? I am in deep problem! Can someone help me?? I paid in full. I have 2 small kids, where shall i stay now? How come oyo can do this to me? Whom to trust then? Booking date 26-29th may. Oyo did not even bother to let me know all these?! Are they trying to cheat travellers?!...

I have stayed at hotel hibiscus [protected]@bangalore from 14 to 15th may 2019.
Booking no.: xztm3245.

I did an early check in by 7:20 pm and they have mentioned will be an additional charge of 199rs. Which is fine for me and said yes for additional charges.

After check-in went for complimentary breakfast and they charged extra for breakfast rs 60. Not sure why they are charging again for breakfast.
br...

Dear sir,
We have finalize tour package through ms. Sonika. Package no: caox0963.
Against the package we have fully paid amount of rs. 98000/- on dt: 11.05.2019.
After several phone calls, your authorized person mr. Amandeep kaur not responding us.
He is avoid to come online since 1 week.
Request you to provide us our final package voucher with all required hotel & car pnrs.
As a reputed company...

Dear sir,
We have booked package for north-east tour through oyo rooms.
We have fully paid full amount of package rs.98000/- to oyo on dt: 11.05.2019. (Our package will start on dt: 26.05.2019 & it will end by dt: 01.06.2019)
After several reminder and phone calls, they are not issuing us final trip voucher to us. (Package dill was final with ms. Sonika)
(Herewith, personally complaint against mr. Amandeep kaur...

Dear sir/madam,

With high regret i am having to write this mail.
Since past 7 days i am chasing, calling, texting oyo executives and oyo helpline regarding booking ids:

Nqcd3540
Gwpv5876
Zghv9061
Ksba7954
Xkst0962
Ozyk9036

But no one is able to send the gst tax invoice of these bookings, the only reply i get is i’ll send it in a while or it isn’t possible,...

We booked a hotel in gokarna paid via netbanking and when reached ter hotelier said he can't get us in unless we pay 500 rs extra.
He also mentioned oyo/gobibo is fraud company they do not pay us the amount on time. We can't let oyo customers. Then i registered a complaint to gobibo customer care, they made an another booking n we stayed in near by hotel. But the money which we paid towards first hotel is not refunded. I tried calling...

I booked the hotel room for 2 days, that's 19th may 2019 and 20tg may 2019.
But i reached the hotel at 20th may 5:30 am, the receptionist was so arrogant with us and the behaviour was so rude. He started to argue that no rooms are booked here for us. After i showed him the full details of our booking he gave the room. The room was so unclean, the bathroom lights weren't working. The fan switches were partially broken.
The customer...

I have booked an oyo room for booking no. Zqva6128 for three guests near cochin airport. Check in time is from 6th may 2019 12noon onwards checkout on 17th may 2019 before 12noon. When i reach at oyo home 15726 they said oyo contract period expired. I was surprised because i got a telephone call regarding confirmation and i confirmed. Later on, the way to hotel i got a call from your agent, he said the room is ok. I went there along with...

I have booked a oyo 19610 hotel nutan krishna (Vrindavan) dated-29th april 2019 (Sunday) & booking id - eqhi6409 (Narendra kumar gutgutia).
When we went to the hotel at 8:30p. M, they didn't accepted (Reception manager) our booking & said that we dont accept online booking & you go and take some another hotel.

Than i cancelled my booking but not received the refund payment back and it has been more than 20 days. We...

I have booked in Rumani Hotel in Puri (OYO-4028) from (10th May to 12May).

Paid the Full amount in advanced by 27-April-2019 via PayTm.
Booking ID - HLQT4871

I came to know the booking was canceled at checking time and it was canceled from the Hotel Side. Hotel Owner told that they don't have rooms as its under Maintenance & they have asked OYO to stop the booking but still in the OYO site & App the Hotel...