OYO Rooms Complaints & Reviews

Myself abhishek johri called in for the for the query against my booking with booking id i-aiqb9251.
Firstly i had a word with the agent mosin yesterday and told that i will get a early check in if i book that property till 31
He told me that currently you"can get a early check in" after confirming him thrice he told me that we will raise this concern and you will get a early check-in
Today 31.05.2019 when i called...

I had 5 rooms booked for may 23-26 in memphis coming from wisconsin. Once arriving 2 rooms were paid by others and 3 rooms were placed on my card for $275 each and $100 deposit each. When we went to e rooms they were horrible and filthy, opened bottles, beds not made, lights not working, smelled like cheap perfume from the strip club and prositutes walking in and out of the hotel. We went down stairs for a refund and was on the phone for...

The hotel service is really worse! So let me begin! First and foremost room service is very bad, the behavior of staff is very bad. Washrooms are dirty and messy with bad smell all round. Room is dirty with unhygienic floors. Wifi service is almost negligible. One has to go to reception for small issues. Bedsheets, pillow covers and towels are dirty, seems not washed for months. No card swiping machine, if not does not have cash he's in mess!...

This complaint against oyo 26230 hotel nirvikalpa, thokottu, mangalore. I have booked room through online and its confirmed. But when i go to hotel reception they rejected it because me and my lady friend are different religion. The hotel receptionist told me they will not allow me and women from different religion. They rejection is only because of this. This is pure form of religious discrimination. We are rejected only because this religious...

I am hemant bindra. I book 2 rooms at oyo 7547 hotel burans residency dhanualti on 16th may 2019 for check in 12th june check out 13th june 2019.
By chance i called burans residency directly they says our tie up from oyo is cancelled now your booking is not valid i made full payment to oyo. I called oyo customer care they says before your check in we made our tie up with hotel burans residency dhanualti.
What should i do please...

1) worst rude behavior of the staff
2) ac not working and room is like hot pot and they charge for ac room.
3) no water coming in the taps.
4) zero response from staff
5) staff treated us like a thief and talking as if we are his slave, completely in singular tone.
6) we checked out on same day due to the worst service and behavior ever had

Oyo 850...

Booking id rgje 1408
I requested a modification in booking however i was charged for cancellation.
Moreover, i already had done a fresh booking for 5 may and requested the change in the booking id rgje 1408. Interestingly the hotel did not confirm or accept any bookings from oyo. The rooms were not ready at the hotel. How can oyo collect payment for the bookings unconfirmed by the hotel and also charge for cancellation despite...

I have booked oyo hotel via oyo web site on may 13, 3:18 pm ist. Oyo booking number is ygct6743. Check in date was supposed to be may 17 12:00 pm"

While booking, we site showed"free cancellation till 14 may, 2019 12:00 pm". I have a screen shot of this. Email received shows"for cancellation done till thu, 16 may 19, 12 pm - 100% refundable"

I cancelled on may 14th, 8:24 am, well before cancellation date/time...

I had booked 3 rooms for 2 nights with oyo rooms for barkot. Without confirmation from the property hotel riya residency, oyo accepted the payment and confirmed the hotel reservation. I requested modification on booking with preponement of booking for two days. Instead, oyo cancelled my booking and charged one-day room rent for all three rooms. I had also booked the same hotel for a day prior to my earlier booking. When i checked in at the...

Hello,

My booking no: tpay6235, i am continuously touch with your customer care, still i have not got the solutions.

Gst invoice required & mentioning of my company gst details. There is no proper response from oyo customer care center.

I required gst invoice with billing address should be below address with m/s. Asian paints gst number

Billing address:
Asian paints limitedbr...

My booking id wmpq7813.

Sequence of the events.

1) i booked 1 day (27th feb to 28th feb) hotel in allahabad hotel (Oyo 12244 hotel jk palace).

2) i got the call from oyo customer services & due to some reasons my booking is updated (Oyo 8178 hotel saket) which i need to cancel due to some personal reason, i have also cancelled my booking through oyo app 30 hours prior to check in.

3)...

This is to bring in the notice about the poor customer care service from oyo and b2b and offset staff for making delay in refund for pathetic service and poor facilities provide. Have already lodged a complain ticket number is 15985667 to b2b but still there has been no response from oyo. Moreover the staff is blaming and putting things on each other and delaying the process.
Kindly look into this matter and solve this asap....

Hi,

My self shijilal.ss residing in Cochin, recently i traveled to Calicut for a business
trip and i checked in OYO 26138 Varcity Bay on May 20th 2019 and checked out on 24th May 2019. from next day am calling customer care for GST invoice. from the hotel they charged 4224 Rs including GST and till date ' i didn't received GST invoce. More than 50 times i called customer care and still i didn't received any positive...

I had booked at htel lalji at dalhousie for 15th may check in and 16th may check out.
Amount was paid through net banking. However the check in was denied due to some issues between oyo and hotel lalji.

I was told that refund will be processed in 2 days time. Till today no refund has come inspite of repeated reminders, every time they generate a new complaint id and nothing happens.

Complaint number -...

My self debanjan ghatak. I booked one hotel named whispering woods at manali, from my oyo aap, with booking id - qltz9520, for two days i. E. 17th & 18th may, 2019. I confirmed my booking once again on 'check in' date that is on 17th may over phone. After reaching to hotel i came to know that the hotel does not has a tie-up with oyo. I called oyo's customer care... It was almost an hour conversation with call centre guys. Finally the refund...

(1) booking id: ofay6254
Check-in - 29th may'19
Check-out - 30th may'19
Address - n. K. Seeri plaza, above ibaco ice cream, ngo's colony, new jewargi road, maka layout, gulbarga,
Total payment made - rs. 965

(2) booking id: bzcp7503
Check-in - 29th may'19
Check-out - 30th may'19
Address - ringroad, ram mandir, near danvantri hospital, gulbarga,
Total payment made -...

Booking done via oyo app
Payment made with the payment link sent by oyo email.
Received a call from hotel manager, 2 days before check-in date, mentioning the booking was canceled without giving a reasonable justification.
Calledoyo then, to get the issue resolved.
No proper solution provided, calls being forwarded from one to another dept.
No call back received from the customer care. Wasted time and...

Booking done via oyo app.
Payment made with the payment link sent by oyo email.
Received a call from hotel manager, 2 days before check-in date, mentioning the booking was canceled without giving a reasonable justification.
Calledoyo then, to get the issue resolved.
No proper solution provided, calls being forwarded from one to another dept.
No call back received from the customer care. Wasted time and...

I have booked 4 rooms for 2 days at karol bagh delhi.
We reached at night 2 am hotel denied check in saying no room. We called oyo but there was no proper resolution. Hotel has shifted us to near by hotel which was just like dhramshala... The worst ever hotel i have seen.
Called oyo many times but they just kept me hold for over 20 mins. 3 times. Rooms were booked with complimentary breakfast but hotel denied for the same.br...

I booked 2rooms of oyo namah stay's in gangtok for 4days from 29th may onwards. And after reaching here at night the manager has no booking with my name. I waited for 2hrs to get a room. Also contacted oyo service centre, still got nothing. This is a very serious issue i' m facing rn with my family who travelled for 24hrs.
No sign of getting a single room is seen....