OYO Rooms Complaints & Reviews

Plz call me on [protected]
This is one of yr third class hotels dirty ac not working third class staff
No one should stay with 100% oyo rooms hotel
We had around 20 rooms booked for 25th and 26th of may and our guests didnt want to stay there
No courtesy by staff
If it was not a pre paid booking i would have cancelled all the bookings
The rooms were booked in name of
Sunil mutha
Vijay...

Hi team, hope you are doing fine, this is in reference to a booking i had made through my mobile [protected] with the booking reference :[protected] for an occupancy with the code 8252, the property was called aayush corporate stays.

Details of our stay :-
Our stay was planned for 26-may
We had planned to chck in at 6:00 am in the morning of 26-may and had accepted to pay a service charge of 200-250 rs based on...

It is very unfortunate that in my one-week trip to gangtok and darjeeling, my property at both the places which was booked before a month has been shifted to another property without my consent and knowledge.in darjeeling i have been shifted to a double occupancy hotel pinewood where as i have booked hotel potala for 4 guests (2 adults & 2 children). This onetical and irresponsible behaviour would have done by oyo management as in the peak...

We had a booking for OYO 23311 hotel city heart in Rishikesh through OYOrooms for 2 rooms, when we reached hotel, hotel managed denied our check-in saying OYO gives you room in less price. Please paid more or else we will not allow. Later having a complaint to OYO customer care, hotel management was saying they have no rooms available. How can hotel gives rooms to other customer if there rooms are already booked? OYO even don't take any action...

My company arranged oyo 27071 live inn property for 1 week but I found it totally unsafe for a single woman to stay. The workers were working downstairs and whole property looked barren. The reception & rooms were at second floor with no lifts or staff to help with the luggage. This hotel was booked via makemytrip and I called the customer care multiple times but they did not help. Also oyo customer care did not support. I expect a full refund.br...

Hi,
I had done a booking for May 22 at hotel silver oak, booking ID- RTPH0174. This hotel was around 11-12 Kms outside the city. When I went there, the hotel guy told me that he will not allow the guest from Oyo as he does not get good rates from oyo. I called up at Oyo around 21:00 hrs.The guy spoke to me for 10 minutes but had no solution and fwded the call to his senior and I waited for around 10 mins on hold but was never answered...

Oyo booking number - pkg-shqm7103

Reference be made to my package id no stated in the subject.

I was charged a visa fees of 2000 baht per person as it was informed to me that free visa deal has not yet been extended by thailand. But, the free visa offer got extended up till april 2019, and no visa fees was charged by the thailand government.
The package itinerary set was very vague, for e. G. The first...

This is with reference to our stay at one of the oyo room at vishnu inn hotel, dehradun on 19th may, 2019.

We have booked 2 rooms for a total of rs.2800/- (Rs. 1400/- per room charges) on 19th may, 2019 evening at around 10 p. M
Over phone. At the time of check out we were asked to pay rs. 5600/- for the rooms.
When contacted the customer care department, the only reply was madam, you need to pay the said amount,...

Booking id zlfq7403 at oyo 13844 akd hotel was booked and prepaid online. After reaching there they showed the room which was very dirty and smelly completely different from picture. When i called customer care they told you check your nearby oyo rooms, we will transfer the whole amount but i could not found any room in nearby area. I wasted 3 hours with my family in all that. Finally told to customer care i am cancelling my booking you refund...

Room service is so poor, i called to reception at least 10 times for any kind of service, it can be related to water, towel, tv, but they don't response and service is worst,
Everytime said that they will correct it but after that no response from them, its like staff is not bothered for services even other visitors is also complaint the same things on reception i heard now....

The supervisor is very rude and intolerable. The hot water is not coming for 10 days and every day the supervisor is saying it will be fixed tomorrow and today he said it will take one more week. Moreover, my shower was not working since the time i checked in and when i told him to repair it, he said he is too tired.in addition to that, he asked us to give 500 rupees as we use the coupon code that he suggested. Can you kindly take the required...

Refer booking id emsb4750. I stayed at hotel durga international in shivamogga for 2 nights - 17 may to 19 may 2019. The hotel is new but has still lot of operational issues. The lift was not working and we had to climb 3 floors frequently. Initially, they showed us several rooms but ac was not cooling effectively in them. Eventually, we got a room, but the bathroom was not clean, with the commode leaking water whenever we flushed. Several...

I am writing here because your escalation team & its members are not at all helping.

23-mar: i'm new to the city (Bangalore) and i booked a wrong hotel. I explained my concern to you escalation team and sarika_saini_607857 advised me to book another hotel & the current booking amount will be refunded to you within 7-14 working days. She replied – “modification is not possible so you can check...

I had done booking in hotel excellency silvassa... Payment done through my sbi credit card.. My account was debited but payment was pending at hotel's end
The reception asked for the payment again so i paid again. And it was successful.. Now i want the refund of my first pending transaction.
My booking id is yoqu3861. Booking in the name of dipak patel on 25 th may 2019...

Hi this is saurabh.
I had booked an oyo room under the name of chitrlekha banerjee i'd no. Ohbl2679 was - on 25th may.
My concern is when i had submitted my adhar card copy they have taken the both person contact details along with the signature. Why?

When i asked the oyo assistance he said i i need the contact details for feedback.. Please let me know i was not walk in guest there so you are asking me for the...

1.in bangalore i booked hotel, there is no lift facility. If i asked hotel manager he told i can't help you can cancel, i canceled room but no refund given by oyo.
2. May 6th 2019, in karnataka i booked room their hotel manager not ready to give hotel then it was canceled and oyo sent me mail. Refund of money on may 6th 2019, but today 27th may 2019 i have not received money in my account....

We stay in seven hill hotel in Shimla
Book by oyo but very bad experience in hotel.
No available towels in room after 5to 6 time call for towels but not provide.
Very poor food quality and service.
Not give breakfast after 1 hour of order .
Not working light in room.
Not working geaser in bathroom.
Overall staff is very bad behaviour with us....

Matter

I have booked 2 rooms in below mentioned hotel and also updated expected check in time 21:00 to 00:00 HRS in advance in OYO APP.

When I reached said hotel at 23:30 HRS, hotel person has denied booking saying rooms are full. He also said, you can call OYO and say hotel is full.

I immediately called OYO customer service and told executive about said matter. OYO executive also talked to hotel...

On 26th may made online booking. Checked in at 2 pm. Although i was informed about the provision of lunch the receptionist refused. But provided the lunch at about 3 pm. I felt he was showing mercy towards me. Although i paid 1400 rupees before check-in, he informed me to refund me 100 rupees at the time of check out which he didn't do. Food was of bad quality. Service the worst. The wash room was open. No bolt on the door. No glass in the...

My booking ID is GYAD0462 booking in Manali 24 may to 27 may
Sir jab 24 may ko Raat 10 baje hotel pahuche to pahle Hume Kaha gya ki Aapka room Kisi aur ko allotted Kar diya aur jab OYo customer care se baat ki tab kahne lage ki land sliding ki vajah se aapko dusre hotel me room de rahe hai
Dusre hotel me room Raat ko 10:30 dikhaya lekin room bhi Raat 12 se 1 baje diya aur room's bed and washroom condition is not well MERI...