Claimed

PayUMoney Complaints & Reviews

3
Last updated May 9, 2024
Complaints 3771
Resolved
2132
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 134

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sadhika7
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney refund for cancelled train ticket on irctc

Website:IRCTC

Hello,

I booked ticket on ircrtc.co.in costing amount of rs. 2280/- on 17th may, 2018. The bank was obc and payment gateway was payu money. The train ticket was canceled due to waiting list. The refund status shows amount refunded to bank payumpp. But i have not received any payment yet in my obc bank account.
My transaction no is [protected]
Cancelled/refund id - [protected]

Refund details:...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jaianubjs
from Kottapalli, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund not yet credited to my bank account through payumoney

Hi
I have booked a ticket on 18th of april 2018 through my registered irctc account and payment done via payumoney portal and cancelled the same on 27th april but till now it's almost a month, refund has not been credited to my bank account.
Transaction id - [protected]
Cancellation id - [protected]
Bank refund transaction id - [protected]
Refund amount - 3870/-

Please refund the amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ram1386
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount deducted but ticket not booked and refund not reflect in account

Address:141016
Website:www.payumoney.com

Hello payu money i had booked the ticket on irctc but ticket is not booked and an amount has been deducted from my SBI account and a refund amount by irctc sent to the payumoney bank but there is no response from a bank. my details of all transaction are as below

transaction id : [protected] on 13 may 2018 amount. 690.

transaction id : [protected] on 13 may 2018 amount 690.

transaction...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soyeb Ansari
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket amount not refunded

Address:Pune, Maharashtra

Hi payu team,

I tried to booked tatkal ticket on 14 may through payumoney option and transaction got dropped, but amount of rs. 2300 got deducted from bank account and its been a week my refund is not deposited yet. However refund status is showing as amount credited to bank.
Bank name is payu money and amount debited is from icici bank account which is on my wife name yasmeen sheikh
Detail is attcahed as well....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
persiappt
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending refund for online transaction with transaction id: 200000431170276

Address:Thane, Maharashtra, 401107

Hi team,

I have not received the refund for the subjected transaction id for online railway tickets cancellation done through payu. The mode of payment is kotak mahindra royale credit card (Visa). I made the payment through payu portal for during the online bookings from my registered irctc account. The sms from irctc suggests that the amount is refunded but it is not credited in my account. The amount is inr 3040/-
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Febin Raj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for cancelled ticket on 15th may 2018

Sir, i have one cancelled ticket which i booked from irctc with payumoney as payment gateway. Irctc show the money is refunded to payumoney but the money is not refunded to my bank account yet. Its been 3-4 days. I tried your customer care numbers but none of them is working. Please resolve my problem as soon as possible. I am attaching the photos of the refund details as shown by irctc....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
grn C
from Hojai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for cancelled ticket

Sir, I have one cancelled ticket which i booked from IRCTC with PayUMoney as payment gateway. IRCTC show the money is refunded to PayUMoney but the money is not refunded to my bank account yet. Its been 3-4 days. I tried your customer care numbers but none of them is working. I am not satisfied with your service. Please resolve my problem as soon as possible. I am attaching the photos of the refund details as shown by IRCTC.

Reference...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
প্ৰীয়ানকু শইকীয়া
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not yet refunded in my account

Address:Bangalore, Karnataka, 560045

Event name-
19th Rongali Bihu Celebrations, Assam Society of Bangalore

I tried booking two tickets (RS 510) for this event on 15th May, 2018 ...at 11:57 am..But my transaction was not successful..
However, the money was still deducted from my account...
These are the details of my payment history-

Status:Dropped
Suborder ID:118899_[protected]_898
Paid by: priyankusk
Paid...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maja raj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund is not credited to my account

Address:Thane, Maharashtra, 400610
Website:clubfactory

Clubfactory has been refunded an amount through payumoney to my federal bank account on 28th of april 2018. I still didnt get the refunded amount in my account. When i contacted my merchant (Clubfactory).. They gave me details of refunding the amount through payumoney channel. I hope u will respond soon to rectify this issue. Im attaching a screenshot of what clubfactory has given me as their clarification of refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harsh Batra
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc cancellation shows money transferred to payumoney but not transferred in my bank account

Address:Ghaziabad, Uttar Pradesh, 201002

Irctc ticket cancellation id - [protected], date - 10.05.2018, pnr no - [protected], train no - 12415, refund amount 5415/-, irctc shows that the refunded amount send to payumpp on 10.05.2018, bank refund transaction id - [protected], but the amount is not deposited in my bank account till today. Please take the necessary steps... I am waiting for your reply......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Heated Rahul
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

india's no 1 scam & fraud company

Namaste

I am a merchant on payumoney.

I received rs 35000 by selling online on my website.

Now when i am asking pay u money to transfer the amount in my bank they are refusing to because "pay u money has no proof of sales done by me"

Even though i submitted all the invoice and transaction proof.

No customer service phone no is available and email replies comes after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biplab Duttagupta
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket cancellation refund amount not received

Irctc ticket cancellation id - [protected], date - 07.05.2018, pnr no - [protected], train no - 12369, refund amount 2360/-, irctc shows that the refunded amount send to payumpp on 08.05.2018, bank refund transaction id - [protected], but the amount are not deposited in my bank account still today. Please take the necessary steps... I am weating you reply......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunny7215
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted for skynetdelhi.com but reflecting to ibibo web pvt. ltd.

Address:New Delhi, Delhi

On [protected]@ 10: 49 p.m. I paid my broadband bill to my service provider www.skynetdelhi.com thru payment gateway of Payumoney. Amount of rs.800 has been deucted from my Sbi saving a/c. But not reflecting in www.skynetdelhi.com instead my bank statement shows it is transfer to Ibibo web pvt. Ltd. I want my money refunded to my a/c. Or credit to www.skynetdelhi.com....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Accounts moin
from Bengaluru, Karnataka
Report
Copy

payumoney complaint status update [id: 1949325]

PAY U not providing Payment Id & Merchant Order Id for BBMP multi payments. due failed transaction i didn't save the payment page.i have been requesting to PAY U for Payment ID & Merchant ID from 8th May 2018 .there is no response from them. if i got Payment ID & Merchant ID from PAY U it will get refund from BBMP with no hassle it will easy for me.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jitendra487
from Singrauli, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction no 147175807 bank name/account no ch59747740 and transaction no. 147177125 bank name/ account no ch59748847

Address:486886

Sir,

Mere dwara singrauli municipal corporation ka building permission ka netbanking ke madhyam se 18500.00 dt 01.05.2017 transaction no[protected] bank name/account no ch59747740 and 10000.00 dt 01.05.2017 transaction no.[protected] bank name/ account no ch59748847 online payment kiya tha lekin file ko singrauli municipal corporation ne reject kar diya gaya jis karan payment aaj dt jis account se debit hua hai us account mein...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mexico
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recovery of refund amount sent to payumoney

I booked a ticket through the irctc app on 02 may 2018 and the payment was through my debit card. On cancellation of the ticket, it shows that the refund amount as been sent to payumoney, in which i don't have an account. How do i get the refunded amount to my bank account?
Ticket booked for 03 may 2018.
Transaction date : 02 may 2018.
Refund id: [protected].
Transaction id: [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shahnawaz04
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney - refund money through irctc not transfer to my account

Website:Payumoney

Dear Sir,

I have booked one ticket on IRCTC using my visa card by Payumoney Gateway. But ticket cancels because of a waiting list on IRCTC portal its showing money has been refunded back to Payumoney but the refunded money has not been credited back to my account. Please look into the matter Seriously and do the needful.

Transaction Id - [protected]
Transaction Date - 29/04/2018
Refund Id -...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AnilPillai0594
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund of money of two transactions.

Address:Kollam, Kerala, 683513

Dear sir,
Two transactions via payumoney for purchase of railway ticket on 11 apr2018
1. Sbipg [protected]paymentspayu of amount rs 10943.05 and
2. Sbipg [protected]paymentspayu of amount rs1705.24
Was debited from my account while trying to purchase railway ticket using my debit card via netbanking.
Since last three weeks the refund of the above two transaction not been done.
Request speedy action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mathanips
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway ticket and amount is not refunded to my bank account

Address:Chennai, Tamil Nadu, 91

I booked a railway ticket from chennai egmore to tirunelveli through irctc website and payment done through my debit card now i cancelled my railway ticket and amount is not refunded to my bank account it shows amount refunded to payumpp so how amount will get refund to my bank account. I did not have any account with payumpp then how will i get my amount in my bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhivyank
from Bengaluru, Karnataka
Report
Copy

I have not received the payment yet

Website:www.payumoney.com

Payumoney has not yet transferred money into my accounts.
I organized an event called 'tedxskcet' on february 13th, 2018 in coimbatore, tn, india. The team decided to use this platform for transfer of cash from the registered participants to my sbi account. The participants had registered for the event by providing rs.500 or rs.1000 as per their needs. I haven't yet received the amount. There were more participants who registered...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy