PayUMoney Complaints & Reviews

Sir, I have one cancelled ticket which i booked from IRCTC with PayUMoney as payment gateway. IRCTC show the money is refunded to PayUMoney but the money is not refunded to my bank account yet. Its been 3-4 days. I tried your customer care numbers but none of them is working. I am not satisfied with your service. Please resolve my problem as soon as possible. I am attaching the photos of the refund details as shown by IRCTC.

Reference No. of the refund transaction : [protected]

I made a payment of ₹5000 on 17.05.18 which failed but the amount was deducted from the account at 15:56 following which i made another attempt and it was successful.
The money of failed transaction has not been refunded back into the account till date. Kindly provide me with the details of the status of my refund.
Merchant name: nime
Payment id:[protected]
Name: sohini pradhan

I have already sent 2 emails previously which have not been answered yet.

Hi
I have cancelled my ticket on 16th may 2018 and it was processed by irctc on 29th may but it has not be credited to my account and it is showing payment option payu money m.
Pnr number [protected]
Irctc transaction id [protected]
I want to my money back. And i used net banking so why it has not been credit to my bank. When i checked my bank statement it show paid to irctc at the time of booking tickets.

Hello,

I booked ticket on ircrtc.co.in costing amount of rs. 2280/- on 17th may, 2018. The bank was obc and payment gateway was payu money. The train ticket was canceled due to waiting list. The refund status shows amount refunded to bank payumpp. But i have not received any payment yet in my obc bank account.
My transaction no is [protected]
Cancelled/refund id - [protected]

Refund details:
Refund status:amount credited to bank
Reference no. [protected]
Refund date: 18-may-2018
Refund amount:2215.0
Refund id:[protected]
Bank refund transaction id:[protected]

Kindly look into the matter.

Hi
I have booked a ticket on 18th of april 2018 through my registered irctc account and payment done via payumoney portal and cancelled the same on 27th april but till now it's almost a month, refund has not been credited to my bank account.
Transaction id - [protected]
Cancellation id - [protected]
Bank refund transaction id - [protected]
Refund amount - 3870/-

Please refund the amount at the earliest

Hello payu money i had booked the ticket on irctc but ticket is not booked and an amount has been deducted from my SBI account and a refund amount by irctc sent to the payumoney bank but there is no response from a bank. my details of all transaction are as below

transaction id : [protected] on 13 may 2018 amount. 690.

transaction id : [protected] on 13 may 2018 amount 690.

transaction id : [protected] on 17 may 2018 amount 2640.

please provide as much information as possible and i request you to refund the amount as soon as possible. i will be thankful. i have attached my bank statement of transaction date and irctc ticket failed history along with statement.

Hi payu team,

I tried to booked tatkal ticket on 14 may through payumoney option and transaction got dropped, but amount of rs. 2300 got deducted from bank account and its been a week my refund is not deposited yet. However refund status is showing as amount credited to bank.
Bank name is payu money and amount debited is from icici bank account which is on my wife name yasmeen sheikh
Detail is attcahed as well.
Below are the details
Transaction/refund id : [protected]

Bank reference id : [protected]

Please help me to get my refund back in my account.

Regards,
Soyeb

Hi team,

I have not received the refund for the subjected transaction id for online railway tickets cancellation done through payu. The mode of payment is kotak mahindra royale credit card (Visa). I made the payment through payu portal for during the online bookings from my registered irctc account. The sms from irctc suggests that the amount is refunded but it is not credited in my account. The amount is inr 3040/-

Please refund the amount at your earliest.

Best regards
Prashant

Sir, i have one cancelled ticket which i booked from irctc with payumoney as payment gateway. Irctc show the money is refunded to payumoney but the money is not refunded to my bank account yet. Its been 3-4 days. I tried your customer care numbers but none of them is working. Please resolve my problem as soon as possible. I am attaching the photos of the refund details as shown by irctc.

Sir, I have one cancelled ticket which i booked from IRCTC with PayUMoney as payment gateway. IRCTC show the money is refunded to PayUMoney but the money is not refunded to my bank account yet. Its been 3-4 days. I tried your customer care numbers but none of them is working. I am not satisfied with your service. Please resolve my problem as soon as possible. I am attaching the photos of the refund details as shown by IRCTC.

Reference No. of the refund transaction : [protected]

Event name-
19th Rongali Bihu Celebrations, Assam Society of Bangalore

I tried booking two tickets (RS 510) for this event on 15th May, 2018 ...at 11:57 am..But my transaction was not successful..
However, the money was still deducted from my account...
These are the details of my payment history-

Status:Dropped
Suborder ID:118899_[protected]_898
Paid by: priyankusk
Paid to: Assam Society of Bangalore
Payment ID:[protected]
Failure Reason:Transaction interrupted by pressing back button

Clubfactory has been refunded an amount through payumoney to my federal bank account on 28th of april 2018. I still didnt get the refunded amount in my account. When i contacted my merchant (Clubfactory).. They gave me details of refunding the amount through payumoney channel. I hope u will respond soon to rectify this issue. Im attaching a screenshot of what clubfactory has given me as their clarification of refund

Irctc ticket cancellation id - [protected], date - 10.05.2018, pnr no - [protected], train no - 12415, refund amount 5415/-, irctc shows that the refunded amount send to payumpp on 10.05.2018, bank refund transaction id - [protected], but the amount is not deposited in my bank account till today. Please take the necessary steps... I am waiting for your reply...

Namaste

I am a merchant on payumoney.

I received rs 35000 by selling online on my website.

Now when i am asking pay u money to transfer the amount in my bank they are refusing to because "pay u money has no proof of sales done by me"

Even though i submitted all the invoice and transaction proof.

No customer service phone no is available and email replies comes after a week.

. Summary

This is a scam in the name of payment gateway service

They hold up your hard earned money for no reason and ask for valid proofs which is impossible to get.

This is their planned strategy to cheat you

Once you receive money in your account they will give you rules and regulation/ company policy and ask for invalid proofs to transfer that amount inside your bank account.

I have been scammed of rs 35000 from payumoney,

Had i seen the reviews before asking them for help.

I have'not lost yet

I am going to file a complaint at the consumer court next morning.

Irctc ticket cancellation id - [protected], date - 07.05.2018, pnr no - [protected], train no - 12369, refund amount 2360/-, irctc shows that the refunded amount send to payumpp on 08.05.2018, bank refund transaction id - [protected], but the amount are not deposited in my bank account still today. Please take the necessary steps... I am weating you reply...

On [protected]@ 10: 49 p.m. I paid my broadband bill to my service provider www.skynetdelhi.com thru payment gateway of Payumoney. Amount of rs.800 has been deucted from my Sbi saving a/c. But not reflecting in www.skynetdelhi.com instead my bank statement shows it is transfer to Ibibo web pvt. Ltd. I want my money refunded to my a/c. Or credit to www.skynetdelhi.com.

PAY U not providing Payment Id & Merchant Order Id for BBMP multi payments. due failed transaction i didn't save the payment page.i have been requesting to PAY U for Payment ID & Merchant ID from 8th May 2018 .there is no response from them. if i got Payment ID & Merchant ID from PAY U it will get refund from BBMP with no hassle it will easy for me.

Thanks

Sir,

Mere dwara singrauli municipal corporation ka building permission ka netbanking ke madhyam se 18500.00 dt 01.05.2017 transaction no[protected] bank name/account no ch59747740 and 10000.00 dt 01.05.2017 transaction no.[protected] bank name/ account no ch59748847 online payment kiya tha lekin file ko singrauli municipal corporation ne reject kar diya gaya jis karan payment aaj dt jis account se debit hua hai us account mein refund nahi hua hai
File/form no. /sgmc/0260/hod/w42/2016 memo no bpmsc/0300/17 receipt rc/0330/17
Address : head dartment war no 42 bilaunji po waidhan plot no 340/3/ka receipt date 01.05.2017
Owner name : smt prabha shah w/o ayodhya prasad shah receipt amount 18.500
File/form no. /sgmc/0260/hod/w42/2016 memo no bpmsc/0301/17 receipt rc/0331/17
Address : head dartment war no 42 bilaunji po waidhan plot no 340/3/ka receipt date 01.05.2017
Owner name : smt prabha shah w/o ayodhya prasad shah receipt amount 10000
Sir ye payment singrauli municipal corporation reject kar diya hai kripya jis account se debit hua us account mein credit kare account no [protected] account holder name : om online communication branch : waidhan ifsc code sbin0003848
Regards jitendra kumar gupta
Mob no. [protected] email : [protected]@gmail.com

I booked a ticket through the irctc app on 02 may 2018 and the payment was through my debit card. On cancellation of the ticket, it shows that the refund amount as been sent to payumoney, in which i don't have an account. How do i get the refunded amount to my bank account?
Ticket booked for 03 may 2018.
Transaction date : 02 may 2018.
Refund id: [protected].
Transaction id: [protected].

Dear Sir,

I have booked one ticket on IRCTC using my visa card by Payumoney Gateway. But ticket cancels because of a waiting list on IRCTC portal its showing money has been refunded back to Payumoney but the refunded money has not been credited back to my account. Please look into the matter Seriously and do the needful.

Transaction Id - [protected]
Transaction Date - 29/04/2018
Refund Id - [protected]
Refund Date - 03/05/2018