PayUMoney Complaints & Reviews

Dear sir,
Two transactions via payumoney for purchase of railway ticket on 11 apr2018
1. Sbipg [protected]paymentspayu of amount rs 10943.05 and
2. Sbipg [protected]paymentspayu of amount rs1705.24
Was debited from my account while trying to purchase railway ticket using my debit card via netbanking.
Since last three weeks the refund of the above two transaction not been done.
Request speedy action to resolve the issue at the earliest

I booked a railway ticket from chennai egmore to tirunelveli through irctc website and payment done through my debit card now i cancelled my railway ticket and amount is not refunded to my bank account it shows amount refunded to payumpp so how amount will get refund to my bank account. I did not have any account with payumpp then how will i get my amount in my bank account....

Payumoney has not yet transferred money into my accounts.
I organized an event called 'tedxskcet' on february 13th, 2018 in coimbatore, tn, india. The team decided to use this platform for transfer of cash from the registered participants to my sbi account. The participants had registered for the event by providing rs.500 or rs.1000 as per their needs. I haven't yet received the amount. There were more participants who registered and participated.
I have provided all my documents several times to the company. They had worst customer case. And mr. Ayush kumar was the one who was speaking to me regarding this. He is an employee of that company. I had asked for the manager's mail id as well. There is no response. And also i have called to the customer care several times. No response. I have proof of everything i have done.
Also, i have mentally being irritated by the way they treat this issue. I was not well and they asked me to, again and again, go to the banks for the bank verification which i submitted long back with all the proofs they asked. Also, i have submitted the passbook of my bank with all my details in it as per they asked me to do.
I would like to get back my amount as soon as possible.

I have booked a current railway ticket on 05 may 18 from hwh to bbu in 3ac. Booking not done but payment deducted through my pnb account of rs 2441.80 at 16:38 hrs. On irctc site it shows failed transaction. I got message of
Amount deduction on my mobile as well as bank website. Payu ref i'd is
Payu/[protected]/[protected]
Help me to refund my amount as soon as possible.

I was booking ticket from aligarh to deoria sadar through irctc. I did the payment through payumoney interface provided by irctc portal. Unfortunately payment was settled but ticket was not booked. Irctc had already refunded the deducted amount to payumoney, 8 days hasbeen passed but these guys does not refund the money to my account. Regarding i did 20 call but every time they refuses to refund it. They told me it is responsibility of irctc.

I paid my bbmp property tax online via https://bbmptax.karnataka.gov.in ON 05/08/2018 . I was suppose to pay 14794. First attempt i payed via net banking and it came as transaction failed. Second attempt also it showed as transaction failed. but in my bank account cash has been debited double time i.e 29, 588 .And in payment status of bbmp website its showing paid amount 0.00. requesting u to refud the amount

thanks
divi...

I have cancelled two train tickets, in irctc website it show me status as refunded to payumpp, but the amount is not credited to my bank account.

Please find the transaction id and other details.
Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 02-may-2018 [protected] cancelled 1375.0 1310.0 payumpp refunded 03-may-2018
2 [protected] 29-apr-2018 [protected] cancelled 1325.0 1260.0 payumpp refunded 03-may-2018

I booked 2 ticket and both cancelled but refund is not credit my account kindly its as soon as possible
1- [protected]
2 - [protected]

Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 02-may-2018 [protected] cancelled 1110.0 1110.0 payumpp refunded 03-may-2018
2 [protected] 30-apr-2018 [protected] cancelled 1410.0 1410.0 payumpp refunded 03-may-2018

Date 29.04.2018
BBMP Tax Payment Debited twice one got reflected & another is not.already raised the complaint on 30.04.2018 Complaint Status Update [ID: 1941955].
got reply to submit the following
• PayU, Merchant and Bank reference number.
due to failed transaction did't save the page, instead attaching Bank debit message attachment 1 & 2.
• Scan copy of bank statement indicating the debit for the required transaction. -BOB Statement Attached
• Transaction date along with the amount. -
29.04.2018 INR 5685.38 (Twice on same date )time 10.30 & 11.14 PM
• Email id or phone number used for processing the transaction.
[protected]
• First 6 and last 4 digits of your card.
402985 & 7896
• UPI / VPA if any used -Not Available

I Rahul Kumar booked online ticket through irctc app in TATKAL for train No. 12715 (SACHKHAND EXPRESS) on 27.04.2018.

The ticket was not confirmed so the same was cancelled by me. I also got confirmation message from irctc that my 2190 rupess will be refunded with in 3-4 days but it has been more than a week i did not receive any money. As per irctc app Refund id is [protected].Please look in to the matter and refund my amount as soon as possible.

I had done two transactions both on 28th of april via payu on irctc for booking tickets and one of rs. 70 was successfull with ticket being booked but i later cancelled that ticket and irctc is showing refund status as "refunded" but it has not reached my account yet. The irctc transaction is [protected]. And the second transaction was of rs. 205 but in this, the ticket was not created but the balance got deducted and not yet recieved by the account.
So i would like to request to please take some action on these transaction so that i can recieve my money as soon as possible.

Sub amount showing payu money

Dear sir i was cancel my ticket but not reasive tickets amount so ticket details given below please salve my issue urgently. Tickets amount showing pay u maney.

Transaction id - [protected]

Pnr no - [protected]

Booking date - 25 april 2018

Journey date 23 august 2018

Train - chhapra express (11059)

Ltt to shg

Refunded id-[protected]

Showing money pay u money pls sent my bank account.

I made a payment of rs 799/- through your gateway on[protected] to purchase "ssc cgl prime 2018 with video solution" of adda247. Transaction was successful but amount did not reach to adda247 and my package has not been purchaged. Kindly refund the amount.
Merchant name reflected in transaction is - metis eduventures private limited.
Payment id[protected]
Merchant order-cp1827156
Merchant transaction identifier - cp1827156. Kindly refund.

I am an sbi credit card holder, i am shocking to see that as on 01st may 2018, fraudulent transaction was done on my credit card for an amount of 3863 rupees. That too without otp authentication. I need those details by whom and what for it was intended. Kindly reverse the amount to me at the earliest
My contact no. Is [protected]
Email ids [protected]@gmail.com

Sry sir last mail was wrong information added,
I have book ticket in 6th may 2018 in kalindi express. But at the time of transaction pay u money deducted money 385 from my bank a/c. Later i found my ticket was not booked and irctc showed that the ticket was not booked because they did not get any response from pay u money. That money also not refunded in my a/c also. So please take some initiative to arrange a refund for my not booked ticket..

I made a ticket booking on 28th april 2018 in betwa express through irctc. The ticket didn't get booked and the amount was deducted. The amount was rs. 815. Refund status on irctc website shows sent to bank as sent to payumoney but the money isn't reflected in the bank account the refund id is [protected]. The email id used was [protected]@gmail.com and the mobile number was [protected].

Hi payumoney,

Is "shilpi ahuja" from payumoney?

My money is pending with "shilpi ahuja".

Please refer below mail from "shilpi" for the same.

Dear kranthi kumar salikanti i,

We are very sorry for the delay of refund, there have been a lot of server issues from the bank side regarding your payments from our gateway side and it has led to delays on your refund. We are doing our best to fix this problems and you can expect your refund within 7-10 days.


We understand that you are running out of patience and the company takes full responsibility for this because we issued the refund including the date.
Thank you for your perseverance to deal with this matter immediately and we appreciate your efforts in doing so.

We have received request of your refund amount i. E., 151, 269/- inr in your mentioned account details :-

Account number:[protected]
Account holder name: kranthi kumar salikanti i
Bank name: icici bank
Ifsc code: icic0000558


Regards,

Shilpi ahuja
Key manager

Actually i received above mail on 24/04/2018 but my refund is not done.

Requesting you to refund my money.

I booked ticket on ircrtc.co.in costing amount of 1380 on 29/01/2018. The bank was allahabad bank and payment gateway was payumoney. The transaction failed but the money was deducted from my account.in irctc website it is showing payment refunded on 3/05/2018 but still is not credited in my allahabad bank account. What should i do now??? Where is my money credited??

Dear sir,

I tried booking 2 tickets on 30th april 2018, via your service on the irctc site.

Whereas the amount was deducted from the account, your bank has not responded and the ticket was not booked. Kindly refund me for the same

Transaction id: [protected]
Transaction date: 30/04/2018

Kindly resolve this at the earliest
Thanking you,

I tried to book a railway ticket through irctc App on may 01, 2018. But at the time of transaction pay u money deducted money from my bank a/c. Later i found my ticket was not booked and irctc showed that the ticket was not booked because they did not get any response from pay u money. That money also not refunded in my a/c also. So please take some initiative to arrange a refund for my not booked ticket...
My Txn is [protected]