Claimed

PayUMoney Complaints & Reviews

3
Last updated May 9, 2024
Complaints 3771
Resolved
2132
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 135

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sunilmnju82
from Bhabua, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payments through pay not refunded

I have booked a current railway ticket on 05 may 18 from hwh to bbu in 3ac. Booking not done but payment deducted through my pnb account of rs 2441.80 at 16:38 hrs. On irctc site it shows failed transaction. I got message of
Amount deduction on my mobile as well as bank website. Payu ref i'd is
Payu/[protected]/[protected]
Help me to refund my amount as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
M. ASAD ANWAR
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of settled transaction

Address:Gurgaon, Haryana
Website:www.payumoney.com

I was booking ticket from aligarh to deoria sadar through irctc. I did the payment through payumoney interface provided by irctc portal. Unfortunately payment was settled but ticket was not booked. Irctc had already refunded the deducted amount to payumoney, 8 days hasbeen passed but these guys does not refund the money to my account. Regarding i did 20 call but every time they refuses to refund it. They told me it is responsibility of irctc....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divith Reddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bbmp property tax transaction failed

Address:560068
Website:bbmptax.karnataka.gov.in

I paid my bbmp property tax online via https://bbmptax.karnataka.gov.in ON 05/08/2018 . I was suppose to pay 14794. First attempt i payed via net banking and it came as transaction failed. Second attempt also it showed as transaction failed. but in my bank account cash has been debited double time i.e 29, 588 .And in payment status of bbmp website its showing paid amount 0.00. requesting u to refud the amount

thanks
divi...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
D
Dheena Neduncheziyan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunding amount to bank account from irctc

Website:www.payumoney.com/aboutus.html

I have cancelled two train tickets, in irctc website it show me status as refunded to payumpp, but the amount is not credited to my bank account.

Please find the transaction id and other details.
Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 02-may-2018 [protected] cancelled 1375.0 1310.0 payumpp refunded 03-may-2018br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jaimahakal traders
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money

Address:110037

I booked 2 ticket and both cancelled but refund is not credit my account kindly its as soon as possible
1- [protected]
2 - [protected]

Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 02-may-2018 [protected] cancelled 1110.0 1110.0 payumpp refunded 03-may-2018br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Accounts moin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bbmp property tax multiple payments

Address:560029
Website:secure.payu.in/_payment

Date 29.04.2018
BBMP Tax Payment Debited twice one got reflected & another is not.already raised the complaint on 30.04.2018 Complaint Status Update [ID: 1941955].
got reply to submit the following
• PayU, Merchant and Bank reference number.
due to failed transaction did't save the page, instead attaching Bank debit message attachment 1 & 2.
• Scan copy of bank statement indicating the debit for the...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahulkumarece
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund not credited even after 10 days

I Rahul Kumar booked online ticket through irctc app in TATKAL for train No. 12715 (SACHKHAND EXPRESS) on 27.04.2018.

The ticket was not confirmed so the same was cancelled by me. I also got confirmation message from irctc that my 2190 rupess will be refunded with in 3-4 days but it has been more than a week i did not receive any money. As per irctc app Refund id is [protected].Please look in to the matter and refund my...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wasim Yousuf
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc related two payment refunds.

I had done two transactions both on 28th of april via payu on irctc for booking tickets and one of rs. 70 was successfull with ticket being booked but i later cancelled that ticket and irctc is showing refund status as "refunded" but it has not reached my account yet. The irctc transaction is [protected]. And the second transaction was of rs. 205 but in this, the ticket was not created but the balance got deducted and not yet recieved...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Abbas8224
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount showing payumoney

Sub amount showing payu money

Dear sir i was cancel my ticket but not reasive tickets amount so ticket details given below please salve my issue urgently. Tickets amount showing pay u maney.

Transaction id - [protected]

Pnr no - [protected]

Booking date - 25 april 2018

Journey date 23 august 2018

Train - chhapra express (11059)

Ltt...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prem Ranjan Upadhyay (tripurari)
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

package not purchased

I made a payment of rs 799/- through your gateway on[protected] to purchase "ssc cgl prime 2018 with video solution" of adda247. Transaction was successful but amount did not reach to adda247 and my package has not been purchaged. Kindly refund the amount.
Merchant name reflected in transaction is - metis eduventures private limited.
Payment id[protected]
Merchant order-cp1827156
Merchant transaction identifier...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinwin1000
from Krishnagiri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction done through payumoney

Address:614001
Website:Pay u money

I am an sbi credit card holder, i am shocking to see that as on 01st may 2018, fraudulent transaction was done on my credit card for an amount of 3863 rupees. That too without otp authentication. I need those details by whom and what for it was intended. Kindly reverse the amount to me at the earliest
My contact no. Is [protected]
Email ids [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jyotichhabra
from Kaithal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney payumoney payment failed for irctc transaction on 6th may 2018

Address:Hisar, Haryana, 125001

Sry sir last mail was wrong information added,
I have book ticket in 6th may 2018 in kalindi express. But at the time of transaction pay u money deducted money 385 from my bank a/c. Later i found my ticket was not booked and irctc showed that the ticket was not booked because they did not get any response from pay u money. That money also not refunded in my a/c also. So please take some initiative to arrange a refund for my not booked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Red_Viper12
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not reflected in bank account

Website:PayUMoney

I made a ticket booking on 28th april 2018 in betwa express through irctc. The ticket didn't get booked and the amount was deducted. The amount was rs. 815. Refund status on irctc website shows sent to bank as sent to payumoney but the money isn't reflected in the bank account the refund id is [protected]. The email id used was [protected]@gmail.com and the mobile number was [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kranthikumar7
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shilpi ahuja - payumoney

Address:Gurgaon, Haryana, 122001

Hi payumoney,

Is "shilpi ahuja" from payumoney?

My money is pending with "shilpi ahuja".

Please refer below mail from "shilpi" for the same.

Dear kranthi kumar salikanti i,

We are very sorry for the delay of refund, there have been a lot of server issues from the bank side regarding your payments from our gateway side and it has led to delays on your refund. We...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunnyk14O
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about money refund to my account

Address:821303

I booked ticket on ircrtc.co.in costing amount of 1380 on 29/01/2018. The bank was allahabad bank and payment gateway was payumoney. The transaction failed but the money was deducted from my account.in irctc website it is showing payment refunded on 3/05/2018 but still is not credited in my allahabad bank account. What should i do now??? Where is my money credited??...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dolores123
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket refund reg.

Dear sir,

I tried booking 2 tickets on 30th april 2018, via your service on the irctc site.

Whereas the amount was deducted from the account, your bank has not responded and the ticket was not booked. Kindly refund me for the same

Transaction id: [protected]
Transaction date: 30/04/2018

Kindly resolve this at the earliest
Thanking you,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rushyendrakumar T
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney irctc refunded the money to payumoney but the money is not reflected in my bank account

I tried to book a railway ticket through irctc App on may 01, 2018. But at the time of transaction pay u money deducted money from my bank a/c. Later i found my ticket was not booked and irctc showed that the ticket was not booked because they did not get any response from pay u money. That money also not refunded in my a/c also. So please take some initiative to arrange a refund for my not booked ticket...
My Txn is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manu13sp
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double charges

Address:110092
Website:www.mcdpropertytax.in

Team please check this details ar per your requirement and please find thee Attachment also for Bank Statement.

RBL Bank Bajaj fin-serve Super Card.[protected]XXXX-1900.

Email :- [protected]@gmail.com

Registered Credit Card Mobile :- [protected]

Date of Deduction :-

30-03-18 PAYU PA*PAYU PAYMENTS GURGAON IND
31-03-18 PAYU PA*PAYU PAYMENTS GURGAON IND...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijayavalli12345
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment of bbmp property taxon line through bbmpkapayu

Sir,
I paid bbmp property tax from my kotak bank account [protected] debit card through your concern bbmpkarpayu, on 30/04/2018 for which i am charged convenience +get fee of rs.377.39 from your concern wherein no such taxed exist on bbmp property tax.
Kindly look into the matter and refund the extra amount collected from. On enquiry with the bank they are dis iwning their responsibility for the transaction through byou. Do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay_1987
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paysense payment failed

Address:122001
Website:Payu_gopaysense.com/payu_

Dear sir/Madam,

kind your information, i trying to pay my emi to paysence by payU online payment. 1st time my transaction failed shwoign amount is debited but the 2nd time maid but 02 time money was deducted from my account.

i contact to my financier. he told me amount received was only 01 time.

The money is not refunded yet and when will i recover my amount. Details as given below:...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy