Poorvika Mobiles Complaints & Reviews

14.10.2017 i buy a new mobile (Samsung galaxy j7 max) from poorvika mobiles (Attur branch. Salem district) 15 th morning 7am i kept it for charging. It got 100 % at 1:40 pm afternafternoon. It takes 6.40 hours to fill. And it gives backup upto 16th evening 5:30 pm. (That is approximately more than 25 hours). Again i kept it for charging it takes 2hours for reaching 18 % charge. I ask poorvika sales person about this charging issue, they forwarded me to samsung service centre attur. They said after 5 or 6 times full charging only this issue will clear. I am not satisfied with their reply. I need help... My contact number [protected]

Recently i took a mobile from poorvika jaydeva branch in bangalore. The manager was polite while selling the product and now when i saw its damaged one, once i returned home, i went next day to show this, they behaved as if its not possible to exchange.
And i took a screen guard which is such a low quality, within 8 days its broken, its like with bit force i kept my mobile on table, tempered glass is broken, i had spend 600 for this, in normal shop i would have received upto 300.

Please solve the issue or train your employees how to behave with customer.

Job number gjs east 02, dt 3/10/2017. My samsung galaxy mobile note 4 purchased on 12/5/2017 was given to your east tambaram branch for service. One mr bala has attended to my mobile after properly investigating my mobile he gave serce cost estimate for repair of rs. 1200/=. My mobile is only one year old. Now he made condemn of mobie and asking me to take back my mobile without any repairg. Please investigate the matter properly. I am not going to take delivery of the condemn mobile and i am going to file a litigation in consumer court. Why your service engineer want to return my mobie without repairing and made condemn of my mobile if you are not providing proper solution. Please investigate the matter. Please call me [protected]

Regards,

​sriram
Mob-[protected]

I buy ma new samsung s8plus in pallavaram branch and the sales person told me you will get 4000 worth back offer but till now am not able to claim the offer and the sales person also not helping me so kindly check and solve the issue

Two days before I bought two mobiles & tempered glass& pouch but one tempered glass is removed from my phone & cracked on tempered glass for that your people not responding me what will I do ?
Customer support is very worst

From
Philip narayanan m a dll
No.21, seetharam nagar, 5th st,
Ii cross, kodungaiyur,
Chennai 600118.
Mobile: [protected]
To
Poorvika mobiles pvt. Ltd.
30, arcot road, kodambakkam,
Chennai 600024.

Kind attn: poorvika mobiles pvt. Ltd.-moolakkadai show room:

Dear directors,

This is phlip narayanan from the above address; i purchased a p7 max – gray gionee mobile from your show room at moolakkadai on 30.09.2017 for an amount of rs.12100.00 as recommended by your representative. I could not swipe and enter in to mobile functions due to continue display of various kinds of screen savers and notifications automatically. Once i got the chance to enter in to mobile operation and tried /changed the screen saver and put on the youtube and whatsapp. A few mobile number were stored and called for a test. Afterwards; many number of screen savers have occupied and disturbing me and not able to enter in to mobile. Secondly, some messages are down loaded continuously and a sound has come out every 5 minutes from the mobile and threatening us. As this is defective and working on its own without my operations/consent; it is not reliable and could not be used anymore.

As we are senior citizens; we are afraid o[censored]nnatural things happening in the mobile and we found that it is dangerous to use and hence we are returning to you. Further please arrange to change a reputed/ other brand mobile phone or return the money immediately.

We solicit your cooperation and do the needful.

Thanking you

Yours faithfully,
Philip narayanan

Dear sir,
The above letter has been handed over to the show room manager along with the defective mobile and explained. Kindly expedite and do the needful to settle the issue immediately. I will be thankful to you.
Philip narayanan.

This request is for a duplicate as i have misplaced the original one.

The request for duplicate bill is to claim warranty as the phone has touchscreen issues.

The date of purchase is may 11 2017 from poorvika mobiles pvt ltd.

Poorvika mobiles pvt ltd

Address: 54/4, 320/1a2, siddappa reddy industrial layout, hosur main road, bommanahalli, bengaluru, karnataka 560068

The model of the handset is sony xperia xa1 and the imei number is as mentioned below.

Name :syed fauvad nayeemuddin
Email: syed. [protected]@yahoo.com
Mobile number:[protected]

Imei :[protected]

[protected]

I purchased apple iphone 5s on 13th august 2016 from poorvika, nagercoil. Beginning of july 2017, i faced a problem in the phone, while using the screen becomes blue then it restarts by itself, i approached the poorvika stores and i requested them to check if there's is any software problem. They told that there is no service for apple. I continued using it, and i approached another poorvika store's in nagercoil couple of days back. They tried to restore the mobile and they found error in it. Later on the phone was taken to apple service centre in trivandram, technician in the service centre says that there's a hardware issue in the phone, i paid 23400 inr, when i purchased it. When i approached them when the phone is within the warranty period i didn't get any response. I need a replacement for the phone which i bought. Am not at fault. Hope you understand the problem am going through.

Dear sir
I am p. N. Vijeyendrakumar, i had a bad experience in the poorvika showroom, velachery phenix mall, velachery, chennai, tamilnadu, at the time of buying samsung galaxy 8.

I visit the about said show room on september 17th, i met the salesman and he attend me and when i willing to purchase the phone my debit card credit limit exceed that’s y i am unable to buy the phone on that day, but he ask me to book today to get some offers, so booked by paying rs. 500 as an advance. I got a receipt for that.
Next sunday 24th september again i visit the show room with cash to purchase the same phone along with my friend, that time a salesman from samsung his name is mr. Azarudeen (He wear a shirt with galaxy 7 embalm). At that time my friend is asking without any intense to that salesman about galaxy 7 was stopped and y wearing this shirt. And he replied rudely and aragantly. That incident disturb me and stopped the purchase and i bout i phone 7. I didn’t argue anything with that salesman, his words are hurting like anyting.
This type of salesman’s are not get proper punishment, that’s y they handle the customer like this.
I am attaching the advance receipt from your show room and the purchase bill from other show room.
Thanking you,

Pn vijeyendrakumar
[protected]

IMEI [protected]
IMEI [protected]

I have purchased Honor 8 lite on June month 2nd Week in kodampakkam area. now screen has damaged i need the Bill copy for claim purpose. kindly share
or help on this ASAP.

@Kishan
Contact No. [protected]

I'm from chime polymers. We purchased redmi note 4 mobile from poorvika, tambaram santorium branch. Mobile was purchased in the name of chime polymers pvt. Ltd and gst number was not mentioned in invoice. I called your head office and asked about the incorporation of gst and they denied to do that. We need invoice with gst number. Our invoice ref gsi/tsan/1633 dated 11.09.2017. If it is not provided our company will take a legal action.

Chime polymers gstin : 33aaccc8360j1zn
Contact number : [protected]

I bought redmi 3s mobile on 1st december 2016, during the movement of house we misplaced it somewhere and lost the bill, we tried to get the bill from the madurai, tirumangalam branch where i bought my mobile. They asked me to drop mail to you attaching my address and id prof.

I dropped an email attaching the profs, but still, i didn't get any reply.

Below are the ime i no. Of my mobile:
Imei (1)- [protected]
Imei (2)- [protected]

Since there is a problem in the mobile i need the bill to fix it. Kindly send me the duplicate bill to my email id or even am ready to get it from the branch.

Please let me know if anything i have to do from my side.

Just call back if i need to collect it from the mobile shop:[protected]

Thanks & regards
Mohan.

Sir i have booked a samsung a5 2017 model on emi in poorvika store vignana nagar bangalore on 11/09/2017, and it got approved but they was no stock of that model so the staff has told me to come after 2 days, and 5 days over still i did not receive mobile... Today i have visited your store but the store manager is not responding and the manager is telling that i cant do anything...
So please solve my problem and provide me the same model as soon as possible

I purchase my mi note 4 from poorvika store (Ea) chennai. I loss my bill now i have some problem in my phone. I am requesting you for a duplicate bill.
Imei slot 1= [protected]
Imei slot 2= [protected]
Name basharat wani
Adress s1062nd floor 3rd phase spencer plaza chennai.
No. [protected]
Bill date 24 june 2017
Plz send me duplicate bill on my email
[protected]@gmail.com

I have purchased mi 1 a (Ordered id :215015) on 12/09/2017 12:50:24, where i got a mail that order is successful and paid the whole money on emi plan, where still the website is showing as in processing and i havent received any information when it will be delivered, so i used chat option and asked the agent, where they have provided customer care number, customer care agent has told it will be shipped yesterday but still i didnt get any info about shipment, request to get the details on same

I purchased htc desire 630 black graphite at one year back, and i lost my bill
Imei 1 no.[protected], imei 2 no.[protected]
Device serial no. Ht675z801088, meid a100004d3432e1

Bill name : shiva sai graphics

Please mail the bill to [protected]@gmail.com, or [protected]@gmail.com
I hope you update as soon as possible
Contact : [protected]

Hello team,
I had a very bad experience purchasing micromax q424 from poorvika mobile. Initial quote for the product was rs 5500 later when i checked online it got reduced to rs 5000 with my old phone taken at rs 1000. However in my invoice he charged rs 4k for new phone rs 750 for exchange moreover he sold 16gb pen drive which i never asked for. Ridiculous service ever seen.

Hello my nokia 130 i gave you for replacement warranty under free july 16 th, but still i m not getting any replacement, always you guys are telling sir this week we give you tell me this word again and again, whats happen my mobile, i talked to this number[protected]
Mrs. Divya,
Soymiya,
Kanjana, this guys all telling like this only, but not getting good confirmation i m angry with your service,
My number is [protected]

I had a oppo mobile phone in ur store the price is 18k they people told me one selfi stick and boom head set gift from our side and now we don't have stock when it's come we call u like this but still one month is going people told stock is not available like that
So this is irresponsible and bad name to ur store i never buy any products at ur store

Dear sir/madam,

I bought a xiaomi redmi 4a, order id: 200962 from poorvika on 31/07/2017. But its not working well. I have taken my mobile several times to chrompet poorvika showroom and they will solve the problem but again its not working for me. Kindly do the needful. It says "not reachable' always. Please resolve it as soon as possible.

Thanks
Mangai