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Poorvika Mobiles Complaints & Reviews

4.2
Last updated Feb 20, 2024
Complaints 1163
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Poorvika Mobiles Phone Numbers

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+91 44 4399 9970
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+91 44 4266 6666
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Poorvika Mobiles Website

Poorvika Mobiles Head Office Address

Admin Office No. 30, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India
600024

Poorvika Mobiles reviews & complaints page 45

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S
Shanthi2811
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointed with the mobile purchase

I have bought samsung j7 prime mobile on 7.5.2017 from poorvika virugambakkam branch. Clarity of display is not good. When I asked the branch, they said that it is with TFT display, but the salesperson did not explained about the display that it will not look like other normal phones. I asked for exchange but they said that exchange is not possible. Then I contacted the poorvika customer care, they said exchange is possible, they asked me...
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Sasirekha P Rajan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour

Address:600126
Website:INdian Consumer complaint forum

I have bought gionee p12 phone on sunday (May 7th 8 :45 pm) @ poorivika mobiles < near mahalakshmi nagar - east tambaram> when i went home around 9 :15 and used it it generates lots of heat which i cannot mange on my ears, so on monday may 8th 11:00am i went to the same staff nithya, she said their may be problem in the battery, later they said system software has to update, so i gave the phone and started to office, by 8:30 pm when i went...
+6 photos
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S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff behavior is hopeless

Address:Dakshina Kannada, Karnataka, 575001
Website:Www.poorvikamobiles.com

Greetings, I have purchased around 2to3 mobiles in poorvika manglore. But recently one of the mobile got hardware issue so I went to replace the mobile. But the behavior of the staffs is completely unexpected. At starting they told we accept card, later they told machine got some problems. They took more time to solve a replacement issues. And please tell ur staff members to suggest the mobile to purchase. They are forcing the people to purchase...
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V
Vipulkumar Mistry
from Coimbatore, Tamil Nadu
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Order status not available in mobile app

Address:396191

I booked Redmi Note 4 64gb via mobile app. But no courier docket no.or parcel status not available. My order no.84663. Pls. Update my status By mail or sms....
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Z
zanee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service, rude behaviour of the staff less knowledge of the staff, poor quality of products at high prices

Hi
This happened on te 30th of april 2017 in the poorvika shop in phoenix mall in chennai. A regular customer of that branch we had purchased 2 or 3 mobiles from there and also some accessories.
Recently we purchased a mobile from there and later we purchased the full temperal glass cover from there. Within a week the mobile cover started to peel off on the edges. We reported this issue on the 30th of april 1
2017....
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M
Mayilalagan
from Mayiladuthurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need the duplicate bill urgently as I have misplaced my original bill

Address:635653

Hello,

I need the duplicate bill urgently as I have misplaced my original bill
Here are the details.
Mobile bought in Tirupattur Poorvika.
Name: MAYILALAGAN R
Model: GIONEE S6S
IMEI: [protected]
Address: 3/372 Raja street, Vengalapuram(Po &Vill), Tirupattur(Tk), Vellore(Dt), 635653
Email id: [protected]@gmail.com...
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A
Aditya Bulusu
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redmi note 4 ordered.. Some other item delivered

Address:Chennai, Tamil Nadu, 600089
Website:www.poorvikamobile.com/redmi-note-4-4gb

I ordered online redmi note 4 black 4gb ram. 64 gb rom in poorvika site. Order no 65129. Order delivered by 8.30pm today but item ordered was redmi note 4 but i received some other item. I am not happy. Issue needs to be resolved asap or will go to consumer court. Attached the pics of item delivered. Called the poorvika person selvam, response is too bad. Talking with customers without giving proper response....
+2 photos
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V
Vikas71080
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redmi note 4. Please do not buy any phone from this fraudulent company. They sell defective mobile.

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.poorvikamobile.com

I have bought one redmi note 4 from poorvika. After a week delivery, i found this phone is defective and seems duplicate. When i called them up to return. One executive rajeudra told me that i need to visit service center even in case of return. They do not have any such policy. Please do not buy any phone these fraud people they sell defective mobile. I am gonna sue them in consumer court for this fraud. [protected]...
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A
AjayRathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone purchased didn't get delivered

Address:Chennai, Tamil Nadu
Website:www.poorvikamobile.com

We purchased a mobile online from "http://www.poorvikamobile.com" on april 05, 2017, please find attached online payment receipt copy. As per there post they promise us to delivering it from april 08 2017. But we have not received it yet. The order number is 51139.

When we reached out to them they gave us tracking code of aramex #[protected] (https://www.aramex.com/track/shipment-details?q=c2hpcG1lbnRJZD00NzA3MjYxMTYm-vNjXni952M0%3d)....
+1 photos
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A
anujagarwal27
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no 58455 / no shipment details ordered on 12/04/2017

Address:Chennai, Tamil Nadu, 600024
Website:www.poorvikamobile.com

Dear team,

Hi i had order my mobile phone redmi note 4 3 gb on date : 12/04/2017 order id: #58455, i had already paid rs.11, 499 but there is no response when my phone will be dispatched.

When i booked my phone the customer care of poorvika told me phone is available and grey colour phone is in stock so kindly book it and the phone will be dispatched latest by 15/04/2017 but till date no one is responding on...
+1 photos
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M
Manju Varma
from Raipur, Chhattisgarh
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Hotspot

Address:Thanjavur, Tamil Nadu, 613005

I purchased an airtel hotspot, but the data / recharge is not updated. Response is very slow and postpoemnt of response...
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N
nivasravi
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mobile phone damaged by the service technician and not giving proper response

Address:Chennai, Tamil Nadu, 600043
Website:www.poorvikamobile.com

I have a loudspeaker problem with my motoE but the earpiece speaker and headset slot was working fine with that mobile. I went to poorvika pallavaram for servicing my mobile, they checked everything and said it will cost 350 to repair the loudspeaker. I agreed and gave the phone to technician, he said he will replace the loudspeaker with new one and asked to wait for 15 min, he took the phone in and came out after 25 min and gave my phone...
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Ajmalkhan Ajmalkhan
from Karambakkudi, Tamil Nadu
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Discount

Address:600058
Website:Poorvika

Am a regular customer from poorvika . Am already purchased more than three mobiles for my friends and family but there is no proper discount and communication plz don't treat a customer like this. Still now no response from branch manager. Here after don't like this any other customers ....
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S
sridevi
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wanted to return my vivo v5

Address:560078

As I went to the poorvika store in Bangalore near rbi layout, wanting to buy a phone I was told the Vivo was a snapdragon 652 and a full hd display.. And also they had told that the battery was 3500 Mah buy turned out to be only 3000mah, They were lying about the specs of the phone and i was really disappointed with that. I am requesting a refund as they had lied about the phone.
If not taken care then a complaint would be given....
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U
umesh ramachandran
from Hyderabad, Telangana
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After payment not yet delivered

Address:643001
Website:www.poorvikamobiles.com

I had bought a Redmi note 7 4gb gold colour through online payment through debet card dated 5/4/2017 with order number 51102 and not yet received. I need to know the status immediately or else please refund my amount of 13499.00 immediately being be taking over legal steps further. Thank...
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Sivapazhani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone accessories related

Address:Salem, Tamil Nadu, 636009

Sir

I purchased Redmi 4phone and scratch guard for the same on 6/4/17.
Scratch guard rate 524/-. Phone 13500/-
Within two days the scratch guard get faulty and too phone. I approached to replace it. But poorvika is not willing to do replacement for phone only. They supplying poor quality products in high rate and cheated me.
Kindly take action about this and give value for my money.
Older bill...
+2 photos
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Sathish Kumar Pathangi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poorvika Mobile service - absolutely Pathetic

Address:Chennai, Tamil Nadu, 600073

I had Given my mobile I9060 Galaxy Grand Neo Black Samsung mobile at Poorvika Mobiles No4, Kaveri Illam, anna Indra, Gandhi Street, Mahalakshmi Nagar, Chennai 600073, Ph [protected] on 1st of April. it was accepted by Mr Raja Service incharge with a Job sheet that the issue will be fixed by 2-3 days maximum and charges with be around 3k. However, i asked him to rush and get me ASAP without the contacts being deleted. Since then i am being...
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J
jeyamani
from Delhi, Delhi
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Virudhunagar poorvika

Address:626003

Dear Sir,
i am jeyamani from virudhunagar, your virudhunagr poorvika very very worst service. i have purchased from many mobile from other place of poorvika. but your VNR people very worst service to all customer.
pls change name to worst poorvika. i am unhappy from your service people.

BY Jeyamani
[protected]
virudhunagar...
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J
Jameel Shaik
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No assistance during purchase, rude sales person at showroom

Address:603103

Hi,
I bought Jio SIM and ordered Iphone 5s from poorvika mobiles-Kelambakam-63103.
I went to collect iphone and paid the price on 27th..
Jio SIM was not working on Iphone 5s, i found that SiM is active but it is not compatible with IPHONE 5s..

I callled poorvika-kelambakam, he told that it is my fault to by iphone, i phone buyers are expected to know all things..he was very rude and arrogant..
I...
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G
gulabkhan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Response from Medavakkam Poorvika shop

Address:600100
Website:www.poorvika.com

I booked Redmi note 4 through online and my booking id is 43883. Poorvika committed to delivered the product by evening.I keep on calling to customer service to check the status of my product but no call back. Finally they informed to medavakkam shop to delivered the product but they ignored. Poovika committed for free shipping to my home but medavakkam shot guy is telling there is no home delivery. Then why they have kept this option in...
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