Poorvika Mobiles Complaints & Reviews

I went to buy a new phone 3 days back. Gionee m7 power is the new phone in market and it seems the sale persons are not properly aware of the product. They sold me the product by saying "full aluminium body" and "full hd" which is actually not. Now after buying the phone, same day within 2 hours i did my research and got to know that this is neither full hd nor aluminium body. I have not used that phone yet. I went to the store, the very next day morning. The sales person told me "manager is not there. Come in the evening". I went in the evening. Manager was not there. They refused to return/exchange the product. I called customer care number as well. They said only the responsible store can do something. Until now i have not used the phone and i am not able to get any help from the store.

If i would have bought the phone from online (Flipkart, amazon or paytm), this tragedy would not have happened to me. I would have got my money back after returing the product. I dont understand what is the benefit of getting the mobile from store. This is pure cheating and some action has to be taken.

Display was not working bt the touch is working when im using my mobile suddenly it became black i didn’t know reason thn i wnt to lava service center they bill to claim the warrrenty but unfortunately i have missed my bill they said they need bill compulsary to claim the warrenty so i request to give my bill of duplicate copy then i ill claim my warrenty pls do it as soon as possible

I lost my orginal bill and requesting bill for past 3 days,, people are keep on telling me showroom numbers but just today one person told me email id and told me top send agian they told me 5 days for that.. Come on this is not fair customer servise

Name in bill: ramesh
Contact number given : [protected] (Iam not sure i was having 2 office numbers)
Payment mode : cash
Brand : samsung
Model : s7 edge (G935fd)
Imei number : 357327/07/193366/3
357328/07/193366/1
Showroom : poorvika mylapore branch

Deepakh
[protected]
[protected]@yahoo.com

Hi,
I had taken a flip cover for samsung j2 pro. And the device also i had taken in poorvika rajajinagar 6th block. The flip cover is not compatible with the device even though the cover is for j2 pro. They confirmed then i came to exchange in vijay nagar poorvika, but here they did not allowed me to take other product. Because if i take cover for j2 pro it is of no use. I was ready to buy any other product. It did not work there. I left the flip cover in vijay nagar poorvika and came off. I am so unhappy with the response there.

Am ashok. I purchased sony xperia xa mobile on 23/12/2016 in poorvikamobile @ pallavaram branch.. Now my mobile camera is not working. So i need to give the mobile to service center... But i missed my mobile invoice copy... Kindly send my mobile invoice copy
.
Mail id :- ashok. [protected]@gmail.com

I attached the detail of mobile

Thanks
Ashok

Dear sir,

I have purchased a htc mobile in poorvika, 100 feet road branch, coimbatore. I have misplaced my bill. Mobile screen got damaged and i need the bill to replace it under warranty. Kindly send me the duplicate bill to the email id mentioned below

Name: kavitha s
No: [protected]
Mail id : kavitha. [protected]@gmail.com
Showroom: 100 feet road, coimbatore
Phone - htc one x9 dual sim
Imei 1 - [protected]
Imei sv1 - 01
Imei 2 - [protected]
Imei sv2 - 01

Sir, i purchased a gionee mobile on 20.11.2017 in your vadapalani (Forum mall) branch, yesterday evening i note the second sim slot is damaged. Today morning i visit the branch at 10.30 - 10.45am that time shop cleaning (Housekeeping) works also under process.

Am asked mr. Mani (5453) salesperson, he is not listen and not checked a mobile, but he asked "no no this is damaged from your side" and he is not response to me and speaking very hard.
He said your do any thing

Sir the damaged is your / our side is not a problem, your salesperson to talk too much of words and he is not listen my words.

I attached my bill copy and damaged photo copy also, please co-operate

Thanks & regards
Velu
+91 [protected]

I have lost my bill for the mobile which i purchased in poorvika mobiles, express avenue. As i went to redmi showroom for complaint against my mobile regarding the software problem, they asked me to give a mobile bill to resolve. I need an duplicate bill as soon as possible. Sorry for inconvinience caused. Please resolve this as soon as possible.
Name : vignesh t
Mob no : [protected]
Model : redmi note 4
Imei 1 : [protected]
Imei 2 : [protected]

I just went in the idea of buying redmi 4a to poorvika but sales guys convinced and changed my mind to buy micromax but phone was not good. I m not satisfied... It has many defects my model is micromax canvas 5 lite the price is just 5500 but they gave it to me for 6500 saying u have free memory card and sim... Poorvika just thieves stealing our money

Q4310 canvas 2: micromax mobile

Date: 12/11/2017 (Approached dealer where i bought the mobile)
I bought the above mentioned model from poorvika mobiles at perambur on 18/10/2017, venus theatre. The very second day the mobile started rebooting and the battery takes ages to charge. Poorvika mobiles customer support is the worst. The dealers take no responsibility for anything.

Serial nos of invoice: gsi/per/6622
Sales person: tashar arrafet
Resolution: i require a full refund of the amount.

Dear sir,

I have purchase my mobile in poorvika and using mobile lg stylus 2 plus. And i have an problem. And the showroom ask a bill copy and i am missed please send duplicate bill to my mail id sir. Sir please send duplicate bill as soon as fast.

Name: danalakshmi
No: [protected]
Mail id : [protected]@gmail.com
Imei no:[protected]
Showroom: pollachi

I bought a new sony mobile for 23k at pallavaram. During purchase, they promised that we will provide good gifts for your purchase. Since on that day none was available due to diwali, they asked to collect next week. When went and asked they are just giving a bag which was almost damaged. I wanted something else and they said no stock currently get it next week and gave the manager number. When i'm calling them today, no response.

Why do they need to provide false promises when they can't fulfill them??

I'll be waiting till evening and directly demand for a proper gift fr purchasing for 23k.

I am buy vivov7+ and he offer selfie stick for buy this mobile.i am regularly go to the shop and they wont respect me.The show room workers must irutate every time i go to showroom.please give a selfie stick.The company must hurt me
And also mind upset

S.lakshmanan
[protected]

Today half hour before purchased an handset.. Asked for mobile with out antenna for radio.. But sales person suggested mobile sating good sound and work with out antenna
When i checked now it's false info.. When i called showroom they say once when sold they will not discuss about product.. And not guilty omitted their fault
Showroom poorvika more
Location water tank road. Mmda colony..

I had bought sony xperia xa1 on 6months before after its 2weeks o[censored]sage there are many malfunctions in mobile. So requested for new one. After 2months of arguement i received a mobile in same model. But unfortunetly again after 2months o[censored]sage the same fault occurs. Now when i am approaching poorvika showroom, customer care (Chennai) and service centre (Madurai). They are not responding well and if this repeat same then i will take further step by filing a compliant against then under the law. Now i need replacement in another brand (Samsung).

Dear sir,
My name karthikeyan from aynavaram i will purchase in j7 max mobile aynavaram branch 18.10.2017 my mobile rate 17, 900 /_. Offer temperate glass, mobile bouch, memory card totally 300 extra amount but my bill value 15, 680/- mobile rate only. Other asscessory extra value 18, 200/_. My mobile resale value 15, 680. Please give me my problem.

Very worst show room manager in aynavaram
Thank you,
T. Karthikeyan
[protected]
[protected]

I bought mobile from poorvika today and I am regular customer from 2012.Near Hilton hotel ekkattuthangal poorvika showroom Manager behavior is very worst with customer. Kindly suggest him to speak well with customer.

14.10.2017 i buy a new mobile (Samsung galaxy j7 max) from poorvika mobiles (Attur branch. Salem district) 15 th morning 7am i kept it for charging. It got 100 % at 1:40 pm afternafternoon. It takes 6.40 hours to fill. And it gives backup upto 16th evening 5:30 pm. (That is approximately more than 25 hours). Again i kept it for charging it takes 2hours for reaching 18 % charge. I ask poorvika sales person about this charging issue, they forwarded me to samsung service centre attur. They said after 5 or 6 times full charging only this issue will clear. I am not satisfied with their reply. I need help... My contact number [protected]

Recently i took a mobile from poorvika jaydeva branch in bangalore. The manager was polite while selling the product and now when i saw its damaged one, once i returned home, i went next day to show this, they behaved as if its not possible to exchange.
And i took a screen guard which is such a low quality, within 8 days its broken, its like with bit force i kept my mobile on table, tempered glass is broken, i had spend 600 for this, in normal shop i would have received upto 300.

Please solve the issue or train your employees how to behave with customer.

Job number gjs east 02, dt 3/10/2017. My samsung galaxy mobile note 4 purchased on 12/5/2017 was given to your east tambaram branch for service. One mr bala has attended to my mobile after properly investigating my mobile he gave serce cost estimate for repair of rs. 1200/=. My mobile is only one year old. Now he made condemn of mobie and asking me to take back my mobile without any repairg. Please investigate the matter properly. I am not going to take delivery of the condemn mobile and i am going to file a litigation in consumer court. Why your service engineer want to return my mobie without repairing and made condemn of my mobile if you are not providing proper solution. Please investigate the matter. Please call me [protected]

Regards,

​sriram
Mob-[protected]