Reliance Digital Complaints & Reviews

Hi,
I have purchased daikin ac from reliance digital chrompet branch in chennai with an extended warranty till 2020. I have raised a complaint on june 4th 2019 as my ac is not working. After that i contacted customer care, visited reliance digital chrompet branch, written email to [protected]@ril.com 'n' number of times for the issue and till now the ac not repaired by them. Got irritated calling those people again and again....

I have brought the double door whirlpool refrigerator recently from reliance digital at warangal branch (506002). But the door is not closing properly, it might be a manufacturing defect. I have complained for more than 3 times but still issue persist. Attached bill copy for your reference.

Please close this issue as soon as possible

My registered mobile number [protected]...

I have purchased aquaguard by oct 2017. Also purchased extended warranty which is available till 2020. I need the filter to be changed so i called reliance care. They said they'll come in 48 hours. But after 1 week i got a message that your service request was completed successfully. Whereas no one came to home or even called me. Then i again raised a complaint. Again same service request raised and 48 hours. 15 days went no calls or messages....

Dear team,
I purchased samusung led 4k 55 inch tv from reliance digital store shahkarnagar on 4th of september, as discussed with the team i asked them to deliver it in the second half of next day the sales girl agreed and even her manager as well, but out of blue moon delivery guy called me around 9am and said he is out for delivery, there was no one at my place and i requested him to come in the evening but he didn't deliver it...

Hi i went to reliance digital on porur chennai to buy laptop and printer i have asked for 12 months emi plan for the items i have bought but salespersons without letting me know they provide 6 month emi plan so i have cancelled the order. Now they are telling me like i will not be purchase my project. Is this a way to handle customer this was my worst experience. Got frustrated how they will say i’ll not be able to purchase this was their...

On 3.9.2019 given complaint for repair of sansung washing machine but till now no response from reliance resq team or from reliance digital. At the time of buying the product i purchased extra warranty from reliance resq with rs. 5000 to rs. Rs. 6000.00. After taking 20 days time they are not in position to resolve issue. They you force or give false promises to buy warranty. I am going to file legal complaint in consumer forum....

Maine 8th september 19 ko dizital store station road durg se vivo ka y15 mobile kharida jiski kimat 12999/- tha, us waqt aap ke store me offer tha 10k se zyada mulya ke mobile ke sath 10000mah ka powerbank 299/- me diya jayega but mujhse jhoot bola gaya aapko is offer ka labh nahi milega but dusre dizital store se pata chala ke is mobile pe bhi ye offer lagu hai, to aapse nivedan hai ke mujhe mera haq diya jaye....

The invoice copy of the senheiser cx275s earphone got fainted within few days. Now my earphone is not working and wanted to get replacement. I contacted the senheiser customer care but senheiser unable to understand the invoice details that was provided to me. Please send me a soft copy at sid. [protected]@gmail.com asap. I have to get the replacement as the earphone is of high costs....

I booked a complaint (#[protected]) on 4th Sept reg my LED TV screen issue. I quickly received a message stating that this will be attended between 24 and 72 hours. I received another email the same day mentioning that this will be addressed on the 5th of Sept. Unfortunately, no one turned up. I followed up multiple times with their customer care, but the only response from call center guys was that this will be fixed within 24-72 hours. I...

As per the above cited subject i have purchased samsung a 70 at your reliance digital hubli located at oasis mall gokul road in this regard i have purchased the product claiming of 3 months warranty against screen replacement unfortunately my screen got damaged with in a month then i approached to the concern reliance digital where i have bought they gave me no and to register the complaint as they said i have registered the complaint. I...

I had bought a above mentioned tv. It is installed on my home on 19aug 2019 but after 7 days its not working and none display was shown. I was complaint to reliance but they nothing respond then i complaint to samsung after complaint of 15 days engineer visited and check the tv he informed us that the display panel is not working. We provide all the documents to samsung company many times but still according to company policy they did not...

Respected sir,

This is regarding the telephone conservation which we had last week our vehicle document had been submitted to mr. Chitranjan month of feb -2019, but due to his negligence till june our issue was not solved. So when we approached you. U told it has not been updated with you, so again we spoke with mr. Chitranjan and told to update the same.

Inspire of sending proper document your people in the...

This Sunday I'm visit in Reliance Digital Logix Mall for purchase Led one of the staff Renu attend me and she said wait I'm showing u best model, I'm waiting 10 to 15 min then I'm asking if another satt then she coming and say you not only single customer wait I'm attend you, , She using abuse language.. And no have product knowledge.

Why Reliance Retail hire this type of kind staff I'm so disappointed fo Reliance Digital behavior.....

Hi,
Im one of the regular customer who buys many mobiles and other thing. On date 10/09/2019, i bought at ur store at phoenix reliance store, i can even paid full amount at once. I asked one of the staff if payment can be converted into emi, he said yes. And i asked him again “ will there b any gst or interest” he said not at all. But i told him that there will be gst from the bank but he said there willbe no gst from the bank...

The above tv was purchased and presented to me by my visiting son in the month of january, 2019.
By september, 2019 it cashed down as for software failure — we had to register complain and wait for almost 2 days got the software reloaded and to make it serviceable.
Came to know from different purchaser, this problem is the faulty design of software and almost all of them are suffering from this problem.
Request the...

Hi i have bought a hewells ro+uv alkaline amount of rs 15570 but after the purchase i have just checked the price on amazon is 13888 it is huge difference then i asked to store people then said we do any thing and we cant refund your money finally after a long argument then issued me a credit note with mean i have to take any f item from reliance digital this is very bad and unimpressive behaviour

Deepak joshi
[protected]...

Hi all,
On[protected] i complained regarding the issue with my refrigerator vide service no.[protected] but till now i have got no response. The issue with this is many

1) you are delaying the repair and its well known that in today's household work it is impossible to survive without a refrigerator.

2) the issue which we are facing has been faced 3 times in last one year and is persistent even after the...

We have purchased water heater from reliance online store 20 days back.
Still we are struggling with them to get it installed. We have made more than 100 calls for that followup.
It is very very frustrating to call them this much times. All are irresponsible person.
Finally they are telling like it got installed already.
They got the money already via online and now cheating on us. Please don't cheat on people's...

We have purchased water heater and installation online from reliance digital.
It's been almost 20 days and we have made almost 100 calls for installing heater. Nobody gave us proper response. Today they are telling in the system it is showing as heater is installed already.

But heater is in the same place without even opening the box when they delivered. They are getting money through online and cheating us. Kindly someone...

In reliance digital kurla peonix mall loan department of bajaj name Ravi is very inefficient and unprofessional employee false statement provided by him to me regarding the bajaja loan after providing him the necessary document and proof he is still not able to solve my problem and irresponsible approach towards me kindly take an action against it and respond me with a positive feedback.....