Whirlpool India Complaints & Reviews

I have bought refrigerator from whirpool. I do not wish to continue with the amc. I have conveyed the same to the amc team of whirlpool. Inspite of that i get calls from them everyday, multiple times during the day. Why is whirlpool harassing it's customers? I want this to be stopped. The following are the numbers from where i receive the calls:
[protected], [protected], [protected], [protected], [protected], [protected]

Whitemegic 1-2-3 650p Washing machine new pcb price and where i find the new pcb ?

Whirlpool authorized service center charged rs 5000 for replacement of gear box for top load washingmachine, when i check online which is much lesser. Also they have scratched and removed the mrp in the box.

Want to know the actual amount for replacement of gear box set for whirlpool top load washing machine.
Screen shot attached.

Contact number [protected]

I had bought a new whirlpool magicool inverter ac on 13 june 2020 and it worked around 2 months properly without any problem. but on 13 august 2020 when i switch on the ac it showed E6 error then immediately i called to your office and customer care and they said that they will rectify my problem within 24 hrs but your engineer came after 2 days due to some holiday and found pcb is not working and said sir i will come tomorrow with pcb but the truth is, your engineer came after 2 weeks with pcb and replaced the pcb and then he found dc of the compressor is not working . Then ur company said, you will replace the ac and its been 20 days, my problem is same and even they are not picking up my call now .In these hot summer me and my family have to sleep under the fan . I will not buy whirlpool product from now and suggest my close ones also not to buy their products because their service is very bad . I am highly disappointed from your service.

I had bought a new whirlpool magicool inverter ac on 13 june 2020 and it worked around 2 months properly without any problem. but on 13 august 2020 when i switch on the ac it showed E6 error then immediately i called to their office and customer care and they said that they will rectify my problem within 24 hrs but their engineer came after 2 days due to some holiday and found pcb is not working and said sir i will come tomorrow with pcb but the truth is, their engineer came after 2 weeks with pcb and replaced the pcb and then he found dc of the compressor is not working . Then they said, they will replace the ac and its been 20 days, my problem is same and even they are not picking up my call now .In these hot summer me and my family have to sleep under the fan . I will not buy whirlpool product from now and suggest my close ones also not to buy their products because their service is very bad . I am highly disappointed from their service.

We'd called the whirlpool team for the cooling issues, they checked the things putted the gas and left. They provided us the warranty of 3 months for any type of cooling issues if happened due to any item/parts which is rectified in this service or gas filling. At the outset, cooling was started and the person informed that it will be regularize in 24 hour running cycle. We paid an amount of 3 or 4K approx and the service guy didn't provided the receipt.

We noticed that we're not getting the suffice cooling and understood that unit is old now but within 45 days, cooling stopped completely. We chase with the Whirlpool team for 10/12 days to visit then they told us that they'll again charge the visit fee and any additional gas if required, we agreed on that because we want to understand the root cause of the repeated cooling issue. When the other person came, they shown us a bend refrigerant pipes due to which the suffice flow was not reaching till indoor unit hence there was cooling issues. Also, as they charged the case in earlier service and due to pressure other leakages were took place in refrigerant pipe. They asked us to pay for extra refrigerant pipe & complete gas, we paid again 3k/4k and highlighted our concerns to Whirlpool team that we'd paid double amount due to Whirlpool's team negligence and second time payment should be reimburse to us but now they're not responding on my queries.

I have been complaining the same issue since last 20 days. The complaint for my refrigerators. Model no : fp 283d protton roy caviar black ; serial no: [protected].
Date of purchase : 5/11/2018
Complaint date: 11 aug 20
A service person was sent to my place john : [protected], whom i paid 3583. He visited 2 more times as the problem was not solved asking for more money which i didnt pay for obvious reasons.
Mr. Sunder : [protected], committed for a new fridge.
As, he siad there are problems in the 3droor fridge.
Apparently he is not responding to calls. Mr. Sunder provided with a delivery number of (Kamleshwari : [protected]) which is always switch off. Everyday i receive call for cc team, and they disconnect the call in without acknowledging the issue.

I need a refund of 3583, as your manager mr. Sunder said that the issue is with 3 door fridge.

In this pandemic scenario i have been managing without refrigerator from last 20 days.

Not appreciated at all

Irresponsible service team ever came across

During time of delivery i rejected the product thrice under quality check, still the asm of that time (Aditya : [protected]) assured on the quality. And now the product seems to be defective.

My previous complaint i. D. No.2697614. As per that your engineer has attended the complaint & shown the demo for fully automatic machine.& promise us for shortly visit for company accessories. As such stand &

I don't understand what is the use if proper service after sale of product is not given as product is purchased on 21st august, 2020

Bought an ac on 14th april which was delivered on 20th april 2019.. Used it for 2019 summer season..2020 summer clinic was closes due to lock down so started the ac on 24th august cooling was not there.. As it was out of warranty called a local ac guy to check.. He checked and showed me multiple small punctures in cooling coil of indoor unit due to which gas leaked.. He said for cooling coil you should call whirlpool service center as there is some quality issue because obviously within one season it wear off.. Called service center they tild me 550 charges for visit and 2600 additional for gas.. I agreed but they say only one month guarantee for leakage.. This mean they are not confident that the gas will stay there.. Feeling cheated with low quality product in just one little over one year a/c is of no use.. Reason they are giving is that due to sewer within one km this has happened this mean most of the people comes under this criteria and they must be spending around 6400 rs (3200×2 times gas charges) per season which is not the case as there are many people using a/c in my neibourhood and having abo[censored]ely no problem.. Its the manufacturing defect which they are covering up.. Kindly help asap.. Coz my clientage is hampering due to non fuctional ac in the clinic.

Hi team,

I purchased a refrigerator (Whirlpool 245 l frost free double door 2 star (2020) refrigerator) around 20 days back via flipkart.

There was a water leakage issue (It's a frost-free, but a tray available below where the water accumulates and normally it should get evaporated, but that is not happening and water overflows) i requested a replacement on the 8th day and the guy came and he just poured the water in that tray and told us to wait for few more days) and they informed the whirlpool company that the problem was resolved. Again after 4 days the same issue happened and by that time my replacement date got over. (And i have neither received an sms or email that my replacement was rejected). For 1 week i tried to reach the customer care but the technician has not yet arrived. After 1 week technician came again and took the photos of the refrigerator and again no response from his end and service centre. That guy informed the whirlpool company that the issue was resolved. The third time i registered a complaint.

Please let me know what can be done so that it gets repaired or replaced.

I would appreciate it if i could get a replacement or refund. I purchased a few days back and i registered the complaint after 8 days of purchase i think.. Still the problem was not resolved. Twice technicians came, and nothing was done from their end. The service centre guy told me that it may be due to the climatic condition water leakage is happening.

It would be better if i could get a refund other than replacement. Fed up with whirlpool service. All the service centre people are not considering the issue without even resolving they inform that the issue was fixed.

I have purchased warranty extension of whirlpool ro, and after payment they said i will get warranty documents within 7 seven days. However it has been more than 1 months i have not received warranty extension documents. I have call several times and doing regular mail, but not getting documents.

I ordered a whirlpool refrigerator on 03rd July 2020 at Vijay Sales, Pitam Pura, Delhi, which is delivered to me on 05th July 2020, now yesterday on 9th of July 2020 around 2:00 PM, it suddenly stopped working after various complaints to whirlpool customer care and [protected] (executive Mr. Baiju, who presented demo of the product), visited on 10th july around 12:00 and told us that gas is leaked and it will be refilled. When I talked...

Dry machine is not working properly

I have a washing machine which is not starting at all from last month.
I asked for a person, he came and checked electricity is passing through the wire and junctions but its not going to the buttons.
Its a washing and drying combined machine.

My no. [protected]/ [protected]

Seril no - inf[protected]

We have purchased fully automatic washing machine on yesterday dtd.21.08.2020 but till date no one has approach us for service after sale details are as under
1) dealer tax inv. N.693 dtd.21.08.2020 from m/s om punamiya enterprises-gholwad-401702 (Mah)
2) i have recd. Sms. For service request no. Tha[protected]

Please look into it and revert back my cell no.[protected] & [protected]

Respected sir…

I would like to inform you that, one whirlpool refrigerator & washing meshing has been purchased from great eastern retail pvt. Ltd. Dated 12th aug & 14th aug.
But same yet not installed from you end. As several phone call & service has been booked. Our end.

Kol[protected], kol[protected], kol[protected]

You are requested kindly do the installation asap.

Satarupa das
Calfin
206. Subhas nagar road dum dum cant
Kolkata -700065
[protected]

We bought a top loading whirlpool fully automatic washing machine about 3 years before. It worked well for two years as mentioned in the warranty. But since last week there was a heavy sound in the spin tub while rinsing and spinning.

Contacted the whirlpool support team and the mechanic came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. And said the cost is about rs 5200/-

Isn't this too much? Seriously around 1/3rd of the total cost of new washing machine? On looking further into this, i could see many customers facing the same issues, so i believe this issue is more based on quality of whirlpool washing machines.

Hi,
The whirlpool refrigerator i purchased on 13/07/2008. It was working perfectly for last 12 years. Recently in july 2020 we had a problem where our fridge was not cooling. We raised a complaint with authorised customer care using "[protected]", they sent a person by name nayeem pasha to service. He said they are the authorised service people from whirlpool company. Nayeem pasha's phone number is: "[protected]". He replaced gas and claimed to work haseless from now. He charged us 7000 rs, till today i havent received any receipt which he claimed to be sent to my registered email id or watsapp number.
The fridge worked for exacly 2 days and stopped cooling again. Now we called him again but he didnt turn up evading our questions. If we contact anyother service center they claim to do the same with 7000rs charge again. I smell some kind of a scam here. Can somebody please help me fix my fridge. We are fed up and tired spending money like this.
Please contact me on : [protected] for any queries.

Thanks,
Chikkamath

We have purchased a whirlpool top loading washing machine on 6-aug-2020 from amazon, product was delivered to us on 9-aug-2020. Installation request was raised on that day itself. But till now (On 12-aug-2020) we have not received any schedule for the installation of the washing machine. We have contacted amazon regarding the installation but no response.

I had purchased whirlpool washing machine from croma, ashram road branch, ahmedabad in november-2019. Machine was delivered after a month in december-2019. Machine was not running properly. After complaining again and again, company had sent inexperienced and inactive person for repairing. He opened whole machine twice but done totally unsatisfactory work. Due to lockdown period we haven't complained. But please solve the problem now otherwise i have to go to consumer forum of govt. Please send learned representative for machine. My contact no. Is [protected]