Eureka Forbes Complaints & Reviews

Customer name : samuel benjamin (Mobile no.[protected])
Customer address :
No.283/1, mission cottage,
Mannoli amman koil street, 89-veppampattu-602024.
My name is kishan benjamin. We bought the vacuum cleaner wd x2 on 29/06/2016 (Under one year warranty) by door to door sale. The sale person name is manikandan and the mobile number is[protected]. I was the raised the complainants about my product on 10/04/2017,...

Dear Sir/Madam,

RO Not Working Complaint lodge on 25-04-17 But not response till Date and Machine in Warant.

Customer ID-[protected]
Mobile Number-[protected]
Complaint Number- [protected]
online Complaint No-[protected]
Complaint No- [protected]
[protected]
[protected]
[protected]
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I am also continue touch with Customer...

With respect to above subject i purchased ur water purifier from your sanjaynagar - bengaluru office under your loan scheme in the month of december 2017, u was told by you team it will cost 18, 490/- and payments were collected, whereas it was 17, 490/- when i received the bill, on asking for clarifications there was no proper response from mr mahadev so i had informed him i will not pay emi till the issue is clarified and my cheques continued...

I have been registering complaint for leakage and service with the customer care number [protected]. It has been 2 months and no service engineer visited even after repetitive calling.
Complaint number: [protected] ans [protected]. Reference no 99336449.
Everytime i call the customer care they mention me that a service engineer will call me soon but no one ever calls.
Very pathetic and irresponsible behaviour from the company....

Customer id [protected]. Message received on mobile on 22/03/2017 that mandatory servicing of my water purifier will be done by technician in april.
No one came till now. Have called up many times and have tried to escalatethe request via website. Nothing has worked for me. While buying i was promised a lot of things regarding after sales service. But the actual picture is very much opposite. Very poor after sale service....

I have launched a complaint on 4th may 2017 for non functioning of the device. The service engineer mr. Human sahu visited on 6th may 2017 and declared that some spare part has to be replaced.
In spite of several calls to service center in charge mr. Ashish saxena, till date no responsible person is taking care of the complaint, and on the contrary they misbehave with the client. Claim of 24hr. Service support has no value....

I am a customer with three years annual maintenance & since 2002, complaint as under
1. My purifier is leaking since 9.2017
2. A number of complaints has been registered but position is same
3. They donot attend complaint now & i am suffering same problem since9.1.2017
4. A sum of rs 1300 are excess with them since my last renewal in 2015 but they are not bother to paid me back
A hopeless company i advice...

I am a aqua guard users for last 23 years and my customer code is [protected].I am havin AMC with the company.
I want to know what is meant by TDS vaule of standard drinking water in India?
My Acqua guard was servised on 9-5-17 and Technician dipped an Apparatus with him in the water taken out from Acquaguard and I was told that value of purified water of my Acqua guard is 130 TDS and.
I am also having bore well connection...

I am having water purifier and has taken AMC on 18/12/2016 with contract receipt no 27367631, My machine is not working and logged the complain to service center on saturday through mobile number [protected] which is your service center and got a call from contact no [protected] he visiting when there was electricity failure and told that he will visit again till now there is n visit and they have not provided the complain number also, today...

In spite of entering amc for 3 years neither change of filter nor routine visit once in half-year/ year has been done from end. The customer service is very poor which is really beyond the description. My amc for 3 years contract receipt no. 10/24316818 dated 19.01.15. I also lodged a complaint to the concerned deptt. Earlier. But nobody pays heed to my complaint....

I purchased dr. Aquaguard magna hd ro from eureka forbes through agent mubarak a shek. It got installed today 9. May.2017 by mr. Bharath gowda. After switching off the machine, the machine dispenses normal water through waste water outlet.
I had called up the technician immediately for support but
Mr. Bharath gowda didn't attend my 20 calls made to him.
Customer care also didn't respond to my complaint.
Please...

I raised a request to install a newly purchased water purifier. But still after 2 working days no one came. And on calling the customer care, every time I was assured that the technician is going to visit my place the same day. Today I called them thrice. First in the morning, they said someone is gonna come before 3 pm, no one came. Then I called at 3 pm, they said someone is gonna come before 6, no one came. Then I again called at 6, they...

I had lodged complaint no.[protected] on 2.5.17, no.[protected] on 6.5.17 and [protected] on 9.5.17 about not proper function of water purifier. I had also sent email and talked to customer care. But no use. Nobody has given me any call or sent any message. My problem is not solved so far. Eureka should solve my problem immediately or return my am contract amount....

Purchased product on 22nd February (Consumer No.[protected]) despite rigorous follow up with customer care (Compliant No.[protected]) for Bill / Invoice, till today not received the invoice. Atleast 15 calls were made to customer care cell of Eureka Forbes in Bangalore, every time they promised to take action, however till today not received the invoice....

I have ordered the “Dr. Aquaguard Magna NXT HD RO+UV” product through online on 2nd April 2017, but the product was not delivered in time. After product delivery, I have called so my times to installation person and sales executive to install but they were very irresponsible. As Irritated of calling sales representative and installation people to install, finally decided to cancel the order. I have cancelled this order on 10th April 2017(My...

I have purchased the dr. Aquagurad mangna hd product, 28 feb 17 while purchasing the sales executive told me that i will get gift (Trolly bag) as a compliment, and charged little extra money as compared to market price. So far they have not given the gift item. No one is responding including higer managment as well. Close the complaints every time....

We have made complain of non-working of eureka forbe water purifier. The same was given on 02.05.2017 bu till today i. E. 08.05.2017 no one turns up nor any call or feedback recd. Generally call closure timing is 24 to 48 hrs. But still call is open and no one from company side bothered to call to their customers.

Further in frequent they change their service provider without informing us whether we are confirtable or not....

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I am having an aquaguard uv water filter which is under amc with you. No service engineer has visited to service inspite of the amc. The period of amc would be over on 13th may 2017. Thereafter you will ask money to touch my machine..
The quality of water coming out of machine is poorer than the inlet water from storage tank!
This was confirmed today by your representative mr. Amit srivastava who came to demonstrate...

I had purchased a vacuum cleaner from croma stores make eureka forbes vacuum cleaner trendt tornado on the 27th of march 2016 with a two year extended warrantty.

I have complained so many times but of no use. The vac cleaner does not work for even 15 secs and then goes off no service technician ia able to repair it and the company is not replyingto the complaints

The invoice no of croma stores is slf[protected]...

This is regarding the SR [protected] which i have raised on may 2nd 2017 after 6 days I'm still waiting for any kind of response of eureka side. From my side I have made atleast a dozen calls and each time I get a promise that it will be done today surely sir. Very poor customer care service, for booking I had to wait for 1 month now for reinstallation I'm not sure how long should I wait....