OneAssist Consumer Solutions Complaints & Reviews

I received sms from hdfc bank today that rs-1899/- deducted from my credit card to one assist plan. Without my permission. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. This kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act...

I received sms from axis bank that rs-1399/- deducted from my axis bank account one assist plan on 29/12/2017. Without my permission.. I also got a mail and a post from one assist team. Last year also i have received a call and money deducted from my account. After follow up with one assist team half of my money got refunded. Now again they have deducted.

Request you to deactivate/cancel the one assist services and refund...

One assist plan — cancellation and refund

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 03/01/2018. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please...

One assist plan — cancellation and refund

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 12/5/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please...

I received sms from hdfc bank that rs-1500/- deducted from my credit card to one assist plan on 27/12/2017. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling but no one responding, and they not cancelling the servicing.
Please wihdraw all plans which ever activated.
Please deactivate and refund...

Hello there

I received sms from icici bank on 3rd january 2018 that rs-1399/- deducted from my online banking to one assist membership fee. I didn't intimated that they are doing so by email or sms. I will file a case against these people how they will do without my permission and who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asapbr...

Hi, this is sabarinath my mobile no [protected], i have received the call from one assist about the insurance for my hdfc credit card. They explained the plan, i was just listening and connected the call to various teams and said that it was very useful plan. They cut the call, suddenly after 3 days my credit card was deducted of about rs. 2, 499 from credit card ending with 0810. I was unaware of the fact that money will deducted automatically...

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 27/12/2017. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.
Please wihdraw all plans which ever activated.
Please deactivate...

I received a call from icici bank regarding the details of one assist plan and automatically after the call they activated the plan. I was not informed about the fact that they would deduct money from my account. I do not need this plan.
This is unacceptable to charge you for something you don't even want.
Please deactivate this plan and refund my money as soon as possible.

One asssit id : sr[protected]...

Dear concern,

Without any intimation my account renewed by you. So please stop your renewal process to my account. And this not correct do like this.
And so many time tried to catch you through your customer care number but failed all times.
Please don't renewal my account.
Do the needful.

Regards,
Gopi sivagoni...

Submit a complaint
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2113 without my concern on date:28/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 3300582
Name...

Deactivate one assist plan
I received sms from kotak mahendra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Should refrain from such acts. The bank in question kotak bank should also refrain from...

I received a call from axis bank regarding some debit card security on 02 jan 2018 and then i got a message that rs 1899 has been debited from my account. I request you to cancel this one assist plan. It is activated on 02 jan 2018 and an amount of rs. 1899 has been deducted without my permission. I am not interested in this services. So i request you to cancel this plan and refund my money very soon. I tried to contact customer care but...

Hello this is shalu tiwari my account number is [protected] someone call me from one assist and offered me scheme but i am not interested and i am totally don't want any scheme but 1999 rupees debit from my account this is very pathetic i want money return otherwise i am closing my account from axis bank give me response as soon as possible otherwise i will claim case....

I have applied for icici credit card last november 2017 and they have activated cpp for that card. 1399 rs deducted from my credit card on 30-december 2017. I went bank to for remove that plan. They said we are not responsible for that. Why i ll bother like this.
When i raised a complain, one assist customer care executive saying that you can only deactivate the plan before 45 days of renew period. I want to cancel the protection plan...

No 1 fraud company... No 1 fraud company... All the people who got cheated please contact me at [protected] or email me at amar. [protected]@yahoo.in... We all together go to consumer court and file the case against the company... So at least they cannot cheat another customers... Look at the reviews no one had said anything good about the company... So let's get together and stop this cheating company to cheat more customers... Company has their...

Service request number 2706035. Hi. I had raised a claim in the month of may, it had to be subsequently closed since i was busy and could not find out time to get it repaired. The point is the company doesn't provide a replacement phone, so it was a challenge for me to manage without it. I raised a fresh request in december 2017 because i was finally able to find out time for this. The company has rejected my claim stating that cases which...

Hi i want to deactivate my one assist account.
It will be renewed from 31st december 2017 and i want it to deactivate. I do not want to go with the oneassist services any more. I request you to cancel my one assist plan. It is activated on 31 dec 2017 and an amount of rs. 1899 has been deducted.

Please deactivate and refund my money.
My membership id: [protected]...

Hello
I request you to cancel my one assist plan. It is activated on 27 dec 2017 and an amount of rs. 1899 has been deducted. I am not at all interested in this services and this kind of charging to account. I am in “free look-in period”, so i request you to cancel this plan within 30 days and refund my money. I tried to contact customer care but i got no response.

So, i request you to cancel this plan and refund...

Device claim – service request # 2676848

Not given a chance to explain on why there was a delay in reporting the accident in 48hrs. Even after writing mails, we do not see any response. We spent a week time in hospital and was undergoing a mental trauma as my wife was in delivery ward for new born baby. Customer care rejected my claim saying that we didn’t report the incident in 48hrs. Even wrote a mail to customer care...