Tata Sky Complaints & Reviews

I am very unsatisfied with the services of tata sky without any information and intimation suddenly the 2 above channels i m unable to view and because of that i didn't see my favorite program kbc 1 crore episode and more so ever the company call centre and consumer no is unable to response and even nodal officer no is also not responding at all. I feel very cheated because i paid advance payment and i cant see these 2 above stated channels.

Today some channel like Sony etc has been closed by Tata Sky in my subscriber no [protected], whereas the sufficient balance has been maintained by me. Kindly lodge my complaint and redress immediately. I am very disappointed with the way tata sky has closed all avenues for resolving the problem. Chat is unavailable, customer care no is unresponsibe, so also fb messanger. Please treat this as urgent on top priority. Highly disappointing that the no displayed on the channel for giving miss call on registered mobile doesnot connect.

[protected] is subscriber ID in the name of Nilesh Veera. I m unable to watch[protected] these channels inspite of regular prepayment. I tried helpline numbers at least 3 to 4 hours but no reply at all. It is totally harassment and worstest ever customer experience.
I want refund of all my recharge amount and set top box coast.hope for quick response

Regards

I have been a tatasky customer for last ten years and have been subscribing for prepaid services. My mobile no is [protected] and my customer id is [protected] . On 29 sept I approached your customer care as i could not view KBC. The problem was set riht by your customer care executive .However, today we could not view the programme as we could not get confirmation from [protected] .It seems that the package i have subscribed for is not being made available for veiwing . pl resolve this problem or terminate my connection immediately.

The Tata sky and locked the usage of Sony channels on the Tata sky along with few other channels like Aaj tak. They have asked to call on certain nos to watch that channel free of cost but when I am calling on that no it is continuously busy, it has been almost 2 hours trying to call on that number but failed to connect.

Then I tried calling the Tata sky helpline nos, I have tried all possible nos but unable to connect. I was surprised to be in call waiting on one of the helpline number. It has been almost 2 hours trying to do that, but couldn't connect.

I have recharged for 1 year and suddenly today Tata sky stopped showing some channels. They showing message to make a miss call on [protected] to continue viewing stopped channels.

If I have subscribed for 1 your why some channels stopped showing?
Why should I make a miss call?

And even I try to contact Tata sky on customer care, even after efforts for 2 hours I couldn't contact them

What should I do?

My money wasted...

I have tried all the customer support and helpline numbers, not a single call received, other numbers are out of service, some numbers are out of coverage area, never seen such a worst customer care service. Never gonna take tata sky again.
Pls guys dont but the Tata sky connections...it is worst than anything...sonetime channels gets disconnected..and they tell us to give miss call on the numbers they provide...and that numbers are also not usable...worst worst worst service.

Today some channel like aaj tak, sony etc has been closed by tata sky in my subscriber no [protected], whereas the sufficient balance has been maintained by me. Kindly lodge my complaint and redress immediately. I am very dipressed by the unprofessional behavior of the tata sky. Also i intimate you that there executive are without any means they keep on bothering by telephone talk

Dear sir tata sky is cutting down one of the channel from the package i have. and sending sms in tv set to miscall the ph no they giving.who told to do so .and when i am calling them its busy contineously. sony tv is not coming. if this is not sorted out i will go further, this tata sky is doing fraud .plz take stringent action and do the needful

We have subscribed to Tata Sky Platinum Package wherein normal definition and HD channels are available. However, on 01.10.2018 we were not able to watch some of the channels that are already been paid in the subscribed package. On top of that, when calling on 4 different customer care numbers, one of them connected after multiple trials but sadly even after being on hold for 17 minutes, no service executive came on the call and we could only hear the annoying IVR for straight 17 minutes(wherein, the waiting kept on increassing). Ultimately, this toll free customer care number caused us to lose Rs 17.00 on the transaction for which we have already paid the annual amount of Rs 8500.00 and still our problem was not heard, forget resolving them. It was so frustrating, irksome and plain ignorance of the terms of service!!

So here I am requesting the concerned regulatory to take note of the same as the companies like Tata Sky while requesting for new connection are all sweet and highly accomodating but once, the connection is made, they don't even bother to take the call as well.

Kindly tell me the good reason to continue with Tata sky when we're not receiving certain channels . Is this not a fraud ? We pay for the services and don't have any thing to do with thecontradictions which you are having with certain channels.
These things were not told to me when I was taking the connection .
Kindly look into the matter at the earliest.

Thanks (Which you don't deserve)

Customer I'd : [protected]

I have paid 12 months subscription money of tata sky in last month with commitment that price of pack will be freezed and all channel will continue as same for next 12 months

But Today surprisingly many channels have been deactivated. I m trying to contact customer care since morning but no one is coming to hear me. It is not connected since morning to customers care

I THINK THIS IS FRAUD COMPANY AND HAD NO COMMITMENT VALUE...DOES NOT CARE ABOUT CUSTOMER SERVICE...DUMB COMPANY

Abhishek trivedi
[protected]

Today is the first day in my seven years of tata sky subscription, that my trust have been broken onto the tata sky service.

Many channels have vanished and others ask for giving a missed call on a number([protected]) to be started but the problem has broken its limits
as when miss called an announcement of "ALL LINES ARE BUSY"
is made

It is a humble request that the SONY services be started again.
regards

The above service provider has agreed to provide dth service which included news channel "india today". I have an annual subscription which was renewed from january 2108.
This channel (Channel no 609) was available on 30th september in the night. This morning (01 oct 18) when i tried to see this channel on pressing the remote for 609 it just gave a message on the screen that "channel 609 not available". No reason given and no specific indication that india today will not be available.
Today after-noon i contacted through[protected] to know the status. Only repeated answer i got during the talk with them for 34 minutes is that "we are sorry" sorry sir etc etc. I had to insist that i need to talk to some one senior in the hierarchy and only then i was told that because of the problem between tata sky and star group, india today will be discontinued. To get this information i had to spend 35 inr over phone. Tata sky could have displayed these details on the screen instead of making the consumer suffer like this
As a consumer i shall be provided all channels for which i have made an annual payment in january 2018. The service provider shall reimburse my 3 months subscription charges plus interest @ 12% plus the phone charges (Rs 35) plus compensation for deficiency of service rs 10000/

My subscription id is[protected].
It is showing suddenly that.. Pairing error
The card is in proper way. Plz check it
We are used it till last night.
Suddenly it gona show that... As pairing error..
It had happened recently two three months back.. Why it is happening again and again.. Plz do something.
Last day we had recharged it.. And in the morning it is showing like this

Wre are using tata sky since many years. But in the past few days many channels which are subscribed are missing. Total money is paid for them but we are unable to view many channels and the number of that channel is invalid is shown. I called the toll free number but i was told that any one would contact me in 10 minutes but its been so long and when i am calling they are giving the same response. I want my complaint to be taken and solve it as soon as possible. The number of channels missing is increasing

I have subscribed for the tata sky subscription for a period of 6 months where the entire amount is paid in advance. Today all of a sudden a specific channel is unable to view and the error message given was 'to view the channel, we need to give a missed call to a specific no. Which is shown on the tv screen.

When taking this up with tata sky on their online chat, it has been given to understand that they have an internal tiff with the said channel (Sony set max), where their agreements have not been renewed and hence to mitigate and manage the same the customers are unable to view the same. For this there was not prior intimation given to any of the tata sky subscribers of this anamoly. Over and above that they expect the customers to call from their rmn to tata sky to activite the said channel.

My question is why should the customer be at the receiving end, when its a problem internal to tata sky?
Why should the customers go through the pain of calling tata sky every month to view the channel which they have already subscribed?
After speaking to the customer service (Mounika and a sree latha), they didn't have any thing to say apart from sorry and that we have to call them up to get the channel activated.

This is no customer service at all when they rant about customer friendly organization, neither any such thing written in their t&c's to cater to such anamoly. Why can't they have a internal trigger in place to manage the situation and why are customers being made to go through the pain? How will old people who have been viewing a channel on a daily basis know that one needs to call them when the rmn is of their siblings who doesn't stay nearby/or in the country or might be travelling? Has tata sky taking into account such things. The transcripts below :
Clear
Message from a. Latha sree
End chat
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎02‎:‎31‎ ‎pm] : hi s. L hegde, welcome to tata sky chat support! Let us know how we can help you, by typing in the chat box and clicking on send button.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎02‎:‎40‎ ‎pm] s. L hegde : i was speaking to mounika cheemala
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎02‎:‎47‎ ‎pm] s. L hegde : can i get her back on this chat que
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎02‎:‎50‎ ‎pm] tata sky: our associates are busy with other customers. So kindly bear with us a while. Your queue position is :28
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎05‎:‎09‎ ‎pm] : you will now be connected to a. Latha sree and your chat reference id is 00019adt7ygh7je8. Please note that this chat may be recorded and used for quality assurance and training purpose.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎05‎:‎20‎ ‎pm] a. Latha sree: good afternoon. Thank you for contacting tata sky chat desk! My name is lathasree.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎05‎:‎46‎ ‎pm] a. Latha sree: sorry sir.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎05‎:‎51‎ ‎pm] a. Latha sree: the same is not possible.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎05‎:‎57‎ ‎pm] a. Latha sree: may i know your query?
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎06‎:‎21‎ ‎pm] s. L hegde : latha... I don't care.. Either you have to give me a permanent solution or you/tata sky team be ready to face the music..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎06‎:‎36‎ ‎pm] s. L hegde : no one bothered to inform me about such a situation.. Why
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎06‎:‎42‎ ‎pm] s. L hegde : you take us for granted..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎06‎:‎56‎ ‎pm] s. L hegde : we should be at your mercy to give you a call everytime for a service which you provide... Why
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎07‎:‎24‎ ‎pm] s. L hegde : only when we give you a call you will decide to on the channel for which we had already subscribed..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎07‎:‎29‎ ‎pm] s. L hegde : why?
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎07‎:‎37‎ ‎pm] a. Latha sree: we regret for the inconvenience caused.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎08‎:‎04‎ ‎pm] a. Latha sree: i will be glad to assist you with that concern mr. Hegde.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎08‎:‎15‎ ‎pm] s. L hegde : latha... Your inconvenience and sorry doesn't have any value in my dictonery neither any of my concern..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎08‎:‎21‎ ‎pm] s. L hegde : this is not something personal am asking from you..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎08‎:‎34‎ ‎pm] s. L hegde : this is tata sky's duty and binded by it..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎09‎:‎07‎ ‎pm] s. L hegde : can you show me your t&c where it is written that for a channel where i have subscribed already, paid already i still need to give you a call every month to view it..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎09‎:‎24‎ ‎pm] a. Latha sree: sir, these channels have been withdrawn from our platform due to non-renewal of agreement with the broadcaster. We are in conversation with the broadcaster to renew the agreement. Meanwhile, we will continue adding new channels/services on the platform so that you are never short of entertainment.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎09‎:‎28‎ ‎pm] s. L hegde : if not, you better have some process place to have this anamoly sorted out..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎10‎:‎04‎ ‎pm] s. L hegde : if its withdrawn... Its not because of customers faults or the individuals... Its an internal matter of tata sky..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎10‎:‎10‎ ‎pm] s. L hegde : why do you trouble the customers for this..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎10‎:‎25‎ ‎pm] s. L hegde : you should have resolved it long back and we should be privy to your challenges..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎10‎:‎27‎ ‎pm] a. Latha sree: i understand your concern and regret the inconvenience caused to you.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎10‎:‎37‎ ‎pm] s. L hegde : why trouble us if you are unable to provide any assistance..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎11‎:‎11‎ ‎pm] s. L hegde : do you give us any levy when the subscription is not paid... Why don't u understand us at that point in time by giving us some extra days to pay.. Do you do that for your customers.. I don't think so.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎11‎:‎22‎ ‎pm] s. L hegde : so why should i be concerned for your problewms..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎11‎:‎29‎ ‎pm] s. L hegde : its your problem, you would need to deal with you..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎11‎:‎45‎ ‎pm] s. L hegde : and your concerns, regrets has nothing or no meaning at all..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎11‎:‎49‎ ‎pm] s. L hegde : to me.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎12‎:‎19‎ ‎pm] a. Latha sree: sir, by giving a missed call on the number mentioned on the screen from your registered mobile number, the channel will get activated for you at no additional cost. If you wish to view the channel, i can also take a request for the same. Request you to confirm if i should do the same? Please note that you will be able to view the channel only once you tune into channel again after the channel has been activated.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎12‎:‎21‎ ‎pm] s. L hegde : i am just asking for the services what i have subscribed for and you do not have the authority to say no to me or disable the same at your will.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎12‎:‎30‎ ‎pm] s. L hegde : why shd i give a missed call to you..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎12‎:‎55‎ ‎pm] s. L hegde : if i have subscribed it... You better give it... Why wait for my call..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎12‎:‎56‎ ‎pm] a. Latha sree: okay sir.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎13‎:‎11‎ ‎pm] a. Latha sree: please let me known the channels, in which you are facing issue.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎13‎:‎27‎ ‎pm] a. Latha sree: so that i will activate the same from my end.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎13‎:‎27‎ ‎pm] s. L hegde : you should have a trigger at your end to do this every month on month till such time your agreements with the channels are renewed..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎13‎:‎58‎ ‎pm] s. L hegde : is this a temporary solution or next month i again need to give a call.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎14‎:‎32‎ ‎pm] a. Latha sree: okay sir.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎15‎:‎11‎ ‎pm] s. L hegde : can you pls. Confirm if this is going to be a permanent solution and i need not have to give you a call every month for viewing the channels which i have subscribed?
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎15‎:‎39‎ ‎pm] s. L hegde : you will manage the same at your end right month on month till such time your agreement with the channel is renewed..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎15‎:‎48‎ ‎pm] s. L hegde : pls. Confirm.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎16‎:‎09‎ ‎pm] a. Latha sree: i will let you know sir.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎16‎:‎16‎ ‎pm] s. L hegde : when..?
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎17‎:‎01‎ ‎pm] a. Latha sree: may i request you to stay online for 2 minutes, while i check the required information with my resources?
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎17‎:‎31‎ ‎pm] s. L hegde : sure..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎18‎:‎51‎ ‎pm] : i assure you of the best solution available with us
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎19‎:‎07‎ ‎pm] a. Latha sree: thank you for your time and patience, i appreciate it
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎19‎:‎07‎ ‎pm] a. Latha sree: *please let me know the channels, in which you are facing issue.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎20‎:‎43‎ ‎pm] a. Latha sree: just checking whether you are still with me.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎20‎:‎50‎ ‎pm] s. L hegde : am still thee
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎20‎:‎52‎ ‎pm] s. L hegde : there
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎21‎:‎01‎ ‎pm] s. L hegde : you still haven't confirmed..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎21‎:‎04‎ ‎pm] s. L hegde : to my query
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎22‎:‎28‎ ‎pm] a. Latha sree: sorry for the delay.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎23‎:‎40‎ ‎pm] s. L hegde : pls. Let me know... Am waiting for your reply.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎23‎:‎40‎ ‎pm] a. Latha sree: you need to give, missed call every month for the channel sir.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎24‎:‎50‎ ‎pm] s. L hegde : sorry i think this was our moot point of discussion and you are again ranting the same thing again and again.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎25‎:‎10‎ ‎pm] s. L hegde : i cannot give you a missed call to you for an internal problem of yours..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎25‎:‎21‎ ‎pm] s. L hegde : you need to find a way out...
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎25‎:‎22‎ ‎pm] a. Latha sree: sir, since channel is already a part of your subscription, you will not be charged for subscribing to this channel once you give a missed call on the number mentioned on the screen.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎25‎:‎30‎ ‎pm] s. L hegde : i know that...
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎25‎:‎45‎ ‎pm] s. L hegde : if so is the case why should i gve you a call every month to view it..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎25‎:‎48‎ ‎pm] a. Latha sree: alternatively, i can also take a request for enabling channel viewing of the channel for you at no extra cost.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎26‎:‎10‎ ‎pm] a. Latha sree: shall i go ahead and do the same?
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎26‎:‎33‎ ‎pm] s. L hegde : by doing this... Will this stop from me calling you every month
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎27‎:‎24‎ ‎pm] a. Latha sree: if you face any issue, please get back to us.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎27‎:‎48‎ ‎pm] s. L hegde : sorry i asked a question..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎27‎:‎50‎ ‎pm] a. Latha sree: please let me know the channels, in which you are facing issue.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎28‎:‎30‎ ‎pm] s. L hegde : by you enabling channel viewing of the channel for me at no extra cost, will this mean that i do not give you a call every month.. Pls. Confirm.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎28‎:‎31‎ ‎pm] a. Latha sree: i will activate the channel now, if you face any issue in future please get back to us.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎28‎:‎56‎ ‎pm] s. L hegde : pls. Clarify on the point which i just mentioned.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎29‎:‎19‎ ‎pm] a. Latha sree: you need to give missed call every month.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎29‎:‎20‎ ‎pm] s. L hegde : the channel has already been activated by mounika.. And she got dropped off... Thereby the chat's being incomplete.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎29‎:‎29‎ ‎pm] s. L hegde : again sree latha... Ur not getting my point
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎29‎:‎42‎ ‎pm] s. L hegde : either you are acting dumb or pretending to be..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎30‎:‎06‎ ‎pm] s. L hegde : time and again am saying that i am not going to give you all a call for the subscription which i have already paid..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎30‎:‎23‎ ‎pm] a. Latha sree: sorry for the same sir.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎30‎:‎23‎ ‎pm] s. L hegde : do you understand simple english or i need to rephrase it in a language you understand
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎31‎:‎00‎ ‎pm] a. Latha sree: as per the update, you need to give the missed call every month to activate the channel.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎31‎:‎23‎ ‎pm] s. L hegde : i will not..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎31‎:‎37‎ ‎pm] a. Latha sree: okay sir.
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎31‎:‎42‎ ‎pm] a. Latha sree: is there anything else i may assist you with?
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎31‎:‎43‎ ‎pm] s. L hegde : give me an alternative
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎31‎:‎53‎ ‎pm] s. L hegde : yes..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎31‎:‎58‎ ‎pm] s. L hegde : give me an alternative..
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎32‎:‎04‎ ‎pm] s. L hegde : for the problem which i am facing
• [‎10‎/‎1‎/‎2018‎ ‎12‎:‎32‎:‎12‎ ‎pm] s. L hegde : and i am not going to end my chat unless you give me a solution..

The above are the transcripts and you can very well see what their response is.

I have a tatasky sd semi annual pack, toda ten 2 and sony espn are missing. Today ie on 01/10/2019 i found that two sports channels ie sony ten 2, and sony espn not there. On asking i was told that these two channels have been dropped. This is false as sony ten 2 is there on hd. As i have paid for a particular set of channels, and have paid for 6 months i am still not being given a refund and what more tatasky are not letting me save the chat for future reference and action. This is cheating which they are doing to their subscribers

Respected sir, i have a complaint that i have recharged wrong unfortunately the amount is too much and i requested to tatasky helpline center, they asked me that they reverse my money they also detected money from my account but now the money is nor in my bank account and nor in my tatasky account i requested to reverse my amount. Now what i have to do i'm getting problem sir help me sir.

As long as i have forgot my older cell number. I wanted my tata sky registered number to be [protected]
Please help me in this case
My older registered number i have lost is still the registered number so i need to change this anyhow my new number [protected] is the most frequently used number by me so please change my number to this one