Whirlpool India Complaints & Reviews

I have purchased a 3 door refrigerator of whirpool on 27th october, 2014 from sargam india electronics pvt ltd. Now my refrigerator was not working properly. So we registered a complain regarding same. On 3rd july your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for gas and compressor is under warranty. Then on 4th july your another executive came with compressor...

I had purchased Whirlpool refrigerator last year and from the 3rd month of purchasing their is a subsequent complaint regarding cooling even each time technician resolve it but somewhat how the issue was not resolved. The issue o[censored]neven cooling arises 4 to 5 times in a year. Overall, their is a requirement of replacement of refrigerator and I contact to my nearest service center regarding replacement they help me a lot but company cahrging...

Hi team,

My refrigerator is not working since one month, 25days back i have called at your so called customer care & i got the resolution for my problem saying switch off, clean & switch it on.
I did as per the instruction given, but still same issues again started & after so much of request to customer executive he raised the request for an engineer visit & i took special off from my busy schedules just to resolve...

I all customers center for on /off button problem, technician came on the same day checked the washing machines motherboard need to be replace which coast 4500rs he was asking 470rs service visiting, when share this to my friend he send technician who changed a button which cost me only 400 with servicing charge as it clearly show the companies are cheating customer...

I had raised a complaint about water leakage regarding my whirlpool refrigerator. Sr raised on 06-jun-19 - bg[protected]. Technician visited on 07-jun-19, changed part and charged 3300/-, problem not resolved.
Even after several follow ups there has been no response.
2nd sr raised[protected] bg[protected]. Till today 4th july 2019, there is no response.

The problem still remains the same from the time it was first...

Sir, my name is p. Punnarao from guntur and my mobile number is [protected]. I purchased whirlpool on october 2015 at vijay digital, guntur. Problem started on 15.06.2019 i. E, compressor is not running and air will come into fridge. I will rise complaint on 17.06.2018. Service man will come and check the fridge on that day and he said compressor is not working. It will take 7 days or 9 days to fix my problem. Ok but still now my problem is...

I lodged a complain regarding my refrigerator in customer care, work was assigned to sintech techno appliances, gn-4 sec-v salt lake, the door alarm was continuously alarming.
The technician came and told that there is a problem in circuit, he opened the circuit and took with him stating that he will have to check it, after 3 days they told there is a problem in a circuit and a parts had been changed amounting rs 550, the person came...

My 9 months old refrigerator stopped cooling. I called the customer support center. They registered my complaint and send a technician.

The technician detected that there was some leakage of gas in the deep freezer section and he told that the chamber has to be replaced. He asked me to pay 3650 rupees for that. At first, i disagreed to pay as my product was on warranty and denied his service. Then the technician told it will...

With all due respect, i am writing this letter with a complaint regarding your services. Since the past 4 years, the ac installed in my master bedroom has not been working properly. Its gas get leaked every year and it stop cooling. The day when the ac was installed, the gas got leaked the same day. Every year your technician visit at my house refill the gas and even kept the ac in under their supervision in service centre for twice in last...

Hello everyone i am Ayesha khan and i purchased one semi automatic washing machine 7.5kg (M.no-30161) on[protected] from Faridabad Haryana, from first day of purchase machine started giving problems and even not working now. I have put service request twise in whirlpool they came but they did *Jugaad* everytime which i don't like.

Problems:-
1.washing tub produces annoying noise .
2.dryer top cover opens automatically...

Sir, i am abhilasha tripathi from powai, mumbai. I had purchased a whirlpool washing machine of 6.2 kg weight top loaded fully automatic. Recently we were experiencing noise coming out of the machine so we called for help. The people took it for repair for a week. But due to us not being instation, when they delivered, my in-laws recieved it. They didn't thought of checking it and when we came, we experienced the noice again. So we called...

I have raised a ticket "bg[protected]" request to fix the issue on 18.06.2019 at 08.00 am and still no one from whirlpool responded.

I have sent email to provided email id but no response

Called multiple time to customer care call center and they are opening new ticket and closing the old one but not providing the support.

Whirlpool engineer called 2 time till now and told sir will come at 2pm or...

It has been almost a month since i've been trying to get my washing machine fixed. Whirlpool customer service states that the complaint request i raised was closed the next day without my consent.

Everyday the authorised service centre makes excuses, the manager mr. Nair is incompetent even after escalating my issue to him.

Tried contacting the head office of whirlpool but have been unsuccessful in trying to...

Dear whirlpool/team,

I had bought a refrigerator (Model no. 70773, and s. No. Inc[protected] “whirlpool 190 l 3 star direct cool single door refrigerator” (Wde 205 cls 3s grey-e, grey) from amazon.in dated :[protected], order #[protected].

My fridge stopped working from 6th june, 2019 (Morning), so i called whirlpool customer care, and registered a complaint (Sr number dl[protected]) same day, dated...

— on 4th june 2019, my 190 lt single door whirlpool refrigerator (Out of warranty) stopped cooling. Rather than calling any local vendor for repair, i got in touch with whirlpool customer care at their call centre number [protected] at around 8:00 am. The agent promised for a technician call back in 2 hrs time. Since it was a work day, i had to take off from work because we could not miss the technician visit.
— nobody called within...

I complain to spn service center of your company they took double prise of parts on exchanging parts and took too much service charge ni of service center spn is [protected]
When I compare tha price online parts are too cheap the coustomer care give us very costly spare parts than net on the net the parts are of cheap rate i will send u the image of price taken by coustomer care for changing spare parts first of all the service is very...

Registered a case few weeks back regarding clothes tearing in the drum. Technician visited after a lot of follow ups and threats. Decided to change the drum. Confirmed on saturday for today and now no response. Everyone's lying and the case shows closed. What are we supposed to do, throw out the washing machine or make a social media awareness protest? What kind of customer service is this, no one cares, no one acknowledges and no one wants...

We have purchased Whirlpool refrigerator in 2013 from a shop in Tilak nagar. Yesterday (17/06/2019) it caught fire from inside. Light suddenly dripping down and burning smell came from the refrigerator. I opened the doors dense dark smoke came outside I realized something wrong will happen suddenly. I remove the electric connection and quickly sjiftef the refrigerator to the balcony. I feared any fire start no fire engine reach for evacuation...

My washing machine is classic 601s
After warranty. Isues is that during the rinse and spin the rotator was not working. I raised a service request. For which I payed 2000 rs. The issue has not been resolved. And after taking the machine to service centre. It worked for 10 days. Now the same issue is appearing. for SR NumberGB[protected]

Firstly the issue was incorrectly diagnosed and a dumpvalve was changed.
Which...

Dear Sir/Mam
Your representative visited my place 2 days back on request to repair the leakage in washing machine and i have paid a bill of 3800 Rs for nothing.. The problem of leakage has escalated and the representative is not ready to visit my place to rectify the same before 11:30 am to rectify the same.
The service seems to be highly unprofessional.
Hope you address the issue ASAP.
Visit of the representative...