Whirlpool India Complaints & Reviews

We purchased whirlpool intellisense double door refrigerator on 19th august 2018. Within 2 months of buying, there was an issue with excessive ice formation. On registering a complaint, service personnel attended and solved the issue. Since 1st may 2019, the issue reoccured and after several followup calls with authorize service centre, 3 people had attended the issue on different days but no one trouble shooted the issue and trying to blame...

I bought a whirlpool ac in jan 2019 and after using just 4 times, found there was no cooling at all. Technician visited my place and confirmed a leakage in the compressor. Also, call centre guy named karan cut the call and did not transfer to any senior. Such a pathetic customer service whirlpool has. I want a replacement and will never suggest anyone to buy whirlpool ac.

I myself have worked at a customer service centre but...

I have purchased whirpool refrigerator triple door 330 ltr from amazon on 20th april 2019 and delivered on 24 april 2019. From 1st day onward vegetable box were not working properly and vegetables were getting rotten. I called to whirpool engineer who came for installation and told him that cooling is proper but vegetables were getting rotten, he said it's new product and in 1 or 2 days refrigerator will work fine.

But surprisingly...

I raised a service request with whirlpool india on april 16 2019 for replacing the pipes that connects inlet to ro and outlet pipe, i mentioned in the request clearly that services is for replacing the pipes, sr number is hd[protected], 2 days later technician visited the house and asked about the problem, i told him to replace the pipes, then he said that he thought that service request is for replacing the pre-filter and he didn't bring...

Team,

I have bought whirlpool ac couple years ago and now it is not working with condenser issues. Now service person is asking for duplicate bill now. As we serviced earlier couple times, product should have been registered. Please help me with duplicate bill or issue resolution.

Purchase date - 29/05/2015

Product information - attached photo

Thank you.
Raju...

Looks like this is a product defect. I see thousands of complaints for this issue on whirlpool toploading washing machine.
It worked well for few years as mentioned in the warranty. But from the last month there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be rs 470/-. I accepted it...

Never have i ever regretted buying a product like i am doing right now for purchasing ac from whirlpool. I raised a complaint that ac isn't cooling on april 20th and till today the engineers haven't beenvisited to check what causing that? Every day i raise a complaint, they close same day stating some lame reason, customer care dept is very very skilled to provide false expectations. The service center people don't have any skills and nor...

Bought split ac 15 days before now there is no cooling and lot of cracking noise even after complaints at customer care. I had received no calls of executive and no executive visited even after allotted 2 hrs time. There has been very irresponsible behavior from customer care. They provided numbers of senior person st service center who sont have any manners to talk and further no help provided.
It's been almost a day trying to get...

We purchased split ac last year. Last month there was a problem of gas leakage so we complaind to customer care. They send a technician and he hadn’t fill gas properly. Customer care people and technicians are so very smart that they filled gas that ran for only one month and after every month we have to call customer care and then they ask for like 550₹ + gas charges like 3500₹ so every month we have to call them like fools and give...

Hello

This is bring to your notice about the harassment which i have gone through after purchasing the your refrigerator in the month of may 2018 previous year and that too when this item is still under warranty.

The model - 70846
215 vitamagic pro roy hc 4s
Serial no # inc[protected]

The above model claims to have an auto-defrost functionality but it never worked for me. Since last...

Never have I ever regretted buying a product like I am doing right now for purchasing AC from Whirlpool. I raised a complaint that AC isn't cooling on April 16th and till today the engineers haven't been able to figure out what is causing that? They done and fill gas and leave and they say something is leaking but they do not know what it is. Customer care care Dept is very very skilled to provide false expectations. The service center people...

After purchase 2 days use of ac, not proper work. After two complain technician come but he says our fault. He charge 4500 for gas filling.
When first time technician come for installation, he put wrong connection in gas filling. After 2 min he change right connection. Also no check any gas leaking. After technician problem, his charge 4500 for charge.
My very bad experience by company and also his technician dealers also....

This is hanumantharaju, filing a complaint against one of whirlpool authorized service dealer “cool zone” (Located in chandra layout, bangalore, karnataka) for charging 10 times the actual cost of the replaced refrigerator spare parts (Timer & cut-off sensor).
The details of the issue is mentioned below.
I raised a refrigerator service request due to cooling issues on whirlpool web portal (http://www.customercare-co.in/whirlpool.php)...

I have purchased an wirlpool top loaded washing machine, 7 kg capacity on 24.03.19. After installation and at the time of cloth wash, it is seen that water leaking from the back side draining pipe in the machine. I have contacted with your customer care executive on 20.03.19 and 23.03.19, but no satisfactory reply was received from them. A person were attended in my home and try to replace said draining pipe. But said person of company failed...

I have purchased a Wirlpool washing machine on 24.03.19 from Great Eastern home appliance. I have done complaint vide No.[protected] dt.14.4.19 regarding leakage of inside drain pipe of machine. There after a mechanic was attended and Shaw the drain pipe of inside machine is cracked. He left my home for replace of said pipe but till date no one attended for this work. Contacted customer care service center on 20.4.19 and 23.4.19 no satisfactory...

My whirlpool microwave owen was affected by flooding incident last year in kerala. Same was taken by the authorised service centre in aluva after a months time of requesting them. They concluded that the main card touch buttons are faulty and it has to be replaced. Being financially down that time, i asked them don't repair now, will give it for repair once i have the money.
Upon checking the owen after they returned the same, i found...

My fridge was not cooling. i called the call center of whirlpool to request a service. i asked them for a technician so that he can check waht was problem with it. After that call executive assured me a call back within 2 hours from my local technician of whirlpool. i waited a day for call back but no call arrived. Then i called next day to whirlpool call center for the same. At last after 3 days a technician arrived. The technician said...

My split ac is under amc. From past one year whirlpool's engineers are unable to indentify the issue. They says that there is some gas leakage but they are unable to find the source from past 1 year, they always come and fill the gas and after every 1 month the gas gets empty. There are always delays in service. I want this fixed asap or replace my unit. One year is more than enough for same issue.

Contact details
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My name is suman lata gupta from rohini, delhi. I had purchased whirlpool refrigerator in june 2012, SR. No. : INE[protected].
in feb 2019 my refrigerator was not cooling. I called customer care on 27feb 2019, the engineer came n told us to change compressor, same day he took advance from me and another engineer(sonu) came to change compressor. While replacing compressor there was shot in pcb(mother board) by mistake of engineer. But...

Dear sir,

My registered complaint number 9002364

I am trying to solve this issue from last 15 days but its its not happened.

My whirlpool brand ac was stopped from 1 april and still not repaired and also not getting proper updated from your side / service provider side.

Sir i am request to you that kindly provide new ac as this has made become faulty just within two month.
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