Whirlpool India Complaints & Reviews

We purchased a 35, 000 washing machine in
Have purchased one washing machine from ril in 2017 and within 1 month issue has arise and whirlpool team took the machine and again repair and send it back to me but issue was not fully done and since day one it has a leakage problem. Now after 1 and half years machine stopped working completely and no one to listen the complaint, what kind of machine is this that, it didnt work for 1 and...

Sir, we bought a washing machine 3 years back and it has a guarantee of 8 years. They cleared it before hand that the guarantee is of the whole product. Now when the washing machine is not working they're charging us extra for visiting as well as for any problem in the product and not accepting the guarantee card. Kindly look towards it asap.
Contact no. - [protected]...

Sir
I'm really surprised about your service. The technician who came before you is here today, even though i told you in the morning to send a man who knows all this. He usually opened the machine and said there was no problem. Even though my wife said that according to your recepie book i cook the cake in convection in mannually and desert method, the cake is burning and three times i have done the same thing three times. But he replied...

I have placed my complaint on 19/08/19 for the service of washing machine. On 20/08/19 it was attended and service person told us that the problem is in pumping dryer spin he asked us to change it we also paid the cash of rs. 3800 for it on 21/8/19 and it was changed. When we use the machine in the very next day, it was not washing the clothes properly, it gives sound. Then again we made a complaint regarding it no response from the service...

My split ac was not working (Complaint date 26th aug 2019) and their engineer visited at my place on 26th aug. 2019 and informed that some leakages in indoor unit and for thorough checking, he suggested us to take both the unit to service center on which we agreed as i already taken an amc from whirlpool (Amc hp[protected].

On 27th aug. 2019, 2 persons from jai ambey visited and took both the units (Indoor and outdoor) with...

Such a worst customer service. In my life never seen such cheating and unskilled technician. My washing machine while rinsing and spinning getting heavy noise and drum in completely hitting around all the edges inside so moving heavily all around our service area and getting hit to wall also. Technician from Fast track Kelambakkam came and collected around rupees 1800 for springs and 470 as Service charge. He just ran the empty machine and...

We purchased a new refrigerator 185l model no. 70641 on august 17, 2019 and it has stopped working since yesterday, the company service engineer came in today and started giving vague explanations telling us that we would have to replace most parts including the compressor (Which according to the company has a ten year warranty), it’s hardly been twenty days since we bought the refrigerator and we are being told to replace almost all the...

Hi,

I had purchased a whirlpool washing machine that broke down and stopped working in 90 days. When their customer service executive visited he said that this machine has manufacturing defects and should be replaced. But the internal politics comes in place now and his manager called up and said that this is a plastic part so it is not covered in the warranty, which means they are using poor quality and substandard products...

My first supreme care washing machine was purchases on oct 2nd 2017. I registered a rusting issue complaint on may 29th 2019 and received a replacement on aug 25th, 2019. I was asked to pay rs 5000 for a different model fresh care 7112 and i made the payment. The replacement one has a door lock issue and needs to be replaced again. The service center mr madhu told it will take time and not sure how long. I am left with heaps o[censored]nwashed clothes...

Double door fridge making noise so raised complaint bg[protected] on 11th aug. Next day service engineer came and mentioned it's factory defect product and will go for replacement, took my purchased reciept, but no response for 2 weeks. When called cc again, she mentioned ticket closed and reason was double registration, seems like product had two different registration may be fridge was own by someone before and given to me again, sounds...

I have raised a complaint gb[protected] on 31 july and till date my ac is not repaired.
This is brand new ac which stopped functioning within a month. Moreover after raising the complaint i have been waiting for a month for technician to rectify it, the service center i. E shan electronics, madia katra, agra is a worst and horrible service dealer who never responds to phone and is highly irresponsible to resolve any customer issues....

Dear sir/madam,

I had the misfortune of having buying your products.. Per-se on the product, i don't have much complaints. However, i am aghast by your apathy in providing my mobile number to various agencies who keep on calling me everyday (Sometimes multiple times in a single day) for warranty extension.

Even my repeated request on removing my number from their database and my non-interest in warranty extension,...

Sir,

My refrigerator got problem..I approached whirlpool customer care they repaired on 17/08/19.after that it will work only 10 days and Agian same problem came... I approached and called same service person p vinod Kumar [protected] and vishnavi hospitality services[protected] but they are not responding from last 5 days(30/08/19).and giving temporary false informations...

I logged a complaint regarding my dishwasher in april 2019 as the water was not getting heated and the dishes were not cleaned. The technician, after a number of trial and error attempts with changing one part after the other, finally got it working on 02 june 2019 after charging me rs. 8, 500 for the mother board that was changed. But unfortunately, the machine worked only once after that. I again logged in a complaint on 26 june 2019 and...

मैने अप्रैल में फ्रीज खरीद था। मेरे रेफ्रिजरेटर में मनुफैक्टरिंग डिफेक्ट था। मेंने कंपलेंट की चार बार की । पहले बोले इसमे सेंसर खराब फिर सेंसर चेंज किया फिर भी ठीक नही हुआ।...

I purchased whirlpool 3d cool in september 2017.
Within a year gas leaked twice and also indoor unit got water blockage twice.

During first year warranty engineer came and do some temporary fixes like gas top-up and clean pipes. They never investigated the problem properly.

On october 2018 just a month after warranty expired same problem occurred, gas leaked and water block. This time engineer said that...

Hi team, i have noticed in saharanpur (U. P.) that the prices of refrigerators are different with the authorized dealer and on company website.

I have mailed the product code #71438 to the company website to know the exect price of the product but no result. After that i have mentioned the product code #71438 to know the price on companies twitter account but no resolution from there.

Why not body is telling...

Hello,
Its been more than 2-3 months since my refrigerator issue have not been resolved. I have registered my complaint 2 months ago. After me making calls to whirlpool customer care daily, it was graceful enough to arrange a visit. The mechanic who visited us, after analyzing the refrigerator said that a particular part need to be replaced. we agreed and he replaced that part but it didn't work out and my refrigerator was still not...

I called the whirlpool till free number and the after sales service is so pathetic. They gave me a time no one turns up and then after several calls all that i am told is "i am sorry"and that the technician can come the next day only. Pathetic service. Would not recommend ever!! Companies who cannot give service and treat their consumers in this way do not have any right to operate in the market!! A big no...

Dear sir,

My registered complaint number md[protected]

I purchase refrigerator on dated 8 nov 2019

Bactch no. [protected]

I am trying to solve this issue from last 15 days but its its not happened.

My whirlpool brand refrigerator was stopped after 2 month than i register complaint and issue got resolved but after 2nd time also face same issue than as per service...