Whirlpool India Complaints & Reviews

We purchased the above product on 29th july 2016 from there dealer reliance digital iscon mall ahmedabad but the product came with a default where the sucktion rubber which closes the fridge is not working. The technicians came 2 times and said rubber will be replaced and repaired but still till date nothing has been done n when we ask no satisfactory response is given n the dealors r also not taking things seriouly n back answering us. We r really disappointed n want a earlier response for the same or the product to be repalced or return.

U can speak to us on:
[protected]
[protected]

I had purchased a split ac model 3-d cool extreme 1.5 ton on 2nd may 2016. Which is under breakdown from 4th august -16. I had made a complain to customer care on same day. (Complain no:-dn[protected])
Next day (5th aur-16) one person visited and attended the issue and confirm that outer unit motor had burned.
Till 12th aug-16 no action taken. After all i had called to whirlpool gurgaon office and talk to mr. Avinash (Care manager).
He is committed to me that problem will be resolved till 16th aug-16. But today 19th aug-16.

Fully auto washing machine water problem, water dictating problem many times we tried to contact whirlpool customer service 5 days regularly no reply from them pipes ok and water flow ok now with out guaranty our whirlpool company service center in thrissur in guaranty period one two times they serviced this same machine now they are not responding

I have brought it on 10th Apr 2014
When switching on my washing machine it showing PE error & it not start.
Pls, send a technician to
Dhauligiri(D1/302, OCL India Ltd., Rajgangpur, Odisha/near Rourkela)
Contact No.:[protected]

We received delivery today of our whirlpool washing machine whitemagic prm 652sd grey 6. 5 kg. We found one side damage... I need new product asap


Thanks
Neha parab
[protected]
Order no. 119-bhp08-16oat 72
Dtd. 15th august

I have a very very big mistake a bought wirlpool project because I have a big big trouble for previous 10 days my fridge compraseer is not working I have many call coustumer care and service centre but my problem is not solve name Shubham agarwal contact number [protected] email add [protected]@gmail.com

Dear sir,
I have perched refrigerator but defective I change but no rsponse with my favour from companey

My fully automatic washing machine is not working. I made the complaint on 5th august. Engineer came on next day, 6th august. Parts has to be changed. Offered to replace it within a day. Today is 8th day of my complaint. I have been calling the customer care number every day. No use. Totally fed up, after paying rs.3200 for amc. If amc was not there, i could have repaired it easily. With 2 school going children, can you manage a single day without washing clothes?

This is my second complaint...1 month ago i complained that the refrigerator didn, t make ice so mr. Harjeet singh came and filled the gas in it and said gas is under 3 months warranty and charged 1100rs but from the past 2 weeks same problem occur and i called him 100 of time and he always made excuses i am here and i am there for the authenticity of the problem i also attached the gas charging bill in it please find the attachment below:-
Rahul singh chauhan
Aron kothi army bazariaa
Kampoo lashkar gwalior (M. P)
[protected]

I am arun i have a whirlpool fridge it got complaint on 5-8-2016 i called whirlpool regarding the complaint they came and checked my fridge and told the compressor has gone and they took my fridge telling that within three days they will return . I waited till[protected]. I dint get my fridge and no one from whirlpool called me . I call the shop and customer care of whirlpool they they told it will take minimum 15 days more to get the parts. I bought the whirlpool product thinking the it's a good company i dint knew that this company doesn't have any spare parts with them. If you don't have spare parts then y r u selling ur products.

Arun angel
[protected]‎

Whirlpool fridge has been diagnosed to suffer problem with the pcp board/mother board. Either not cools or cools vegetables to stone hard state. Milk and all consumables have to be virtually drilled. Problem outstanding since january 2015.. Complained and repeat reminder complaints never had any effect. They orally indicated to pay us totol loss compensation at very unfavourable terms, but have still not made official offer. No repair effectively conducted and no replacement nor settlement offer..
Have complained on their grievance recording site but facing stone wall again..
Fridge make; whirlpool; date of purchase 27/08/2012; serial number inf[protected]; double door ; person contacted mr babu of whirl pool office chennai (Mobile number[protected]) mr babuis totally is inactive and does not care to take any decision nor even take calls.

I bought the washing mechine on 9/2/2015. it was around 15 months, the components called Drum broken And your service man replace it, from the day it is getting vibrtion on the finishing stage and the mechine is running and dashing it . what is the result it from your side, reply must. after getting ur reply, mean while i will take vedio of the thing and i will post u on next

We bought a whirlpool washing machine 3 years back . its automatic washer. soon after 5 month of purchase we got a problem. it just stopped working. of course we have a warranty these serves people came and just made a small change by just replacing mother board. which is of 5500 (mother board)rupees. because of warranty it went no well . soon it started giving problem . it used to stop frequently we called the serves people again and they used to come and replaces the same part. this new part had a warrenty for 6 month in which it uses to work properly. but as sooner as it crosses those 6 months it became routine for use replace the mother board. it happened for 5 time . The one thing they used to do is just replace mother board . yesterday was the 5th time i am doing it .

I have to call them to book a service complaint ten times in last fifteen days.

But they not give any response me
We not receive any call & visit of service engineer. i tired
This company service is very very bad

Three month before I can book a service complaints & after fifteen times call & after aprox twenty five days service engineer visit down & I pay him 6500 rupees against refrigerator repair

But last fifteens days in my refrigerator give a repeat problem

After many service call booking we not receive any response

I am very mentally suffered

My name Padam Goyal from dausa, Rajasthan

We had given complaint (#cn[protected]) dt.06/07/18, for a/c not cooling at all which was attended by your personell(mr.Venkidesan - from smart services), informed us that there was no gas due to non operation and no leaks whatsoever and filling gas would solve the issue, charged us rs.4500/- (bill no.167 dt. 07/07/16) and filled the gas gave us 6 month warranty and left. One week later no cooling at all, again lodged complaint(#cn[protected] dt(.17/07/16)) same personell venkidesan(smart agenccies) comes and says there is leak in internal unit and would have to take it and service it and fix it (charges rs.2800/-) take the unit and brings it back after 2 days fixes it.
Couple of days later no cooling. Now i am lodging this complaint because the mobile numbers and the phone no. On the bill (smart services are not answering). We would want you to refund the amt.7300/-, as you have swindled us the money with no effect of the repairs done and provided us only great frustration with regards to using a whirlpool product. Kindly address the issue asap.

Please send well known mechanic, about Dle error code.Iam facing this problem from 15 days.
Mechanic simply seeing & going.they don't know
How to solve problem

We are senior citizen living at agartala,, tripura. We purchased one whirlpool refrigerator in 2009, model "ff23/b/2008, mastermind. But since its purchase we are facing a lot of problem. After sales service is so poor, we are completely fed up. Spare parts are not readly available and it appears to be costly than usual. Service is not co-operative.

Kindly take immediate steps to make it functional at my cost as the warrenty period is over.

Contact no[protected]
[protected]

Kanak sinha choudhury
Agartala

Dear sir,
This is rahul chaudhari purchased double door refrigerator model neo 258 roy 2s on 21.02.2016 from renuka furniture cidco, aurangabad
I complained 4 times and company's engineer attained job but problem not solved. they only teaches how to operate i have been faced many times cooling problem from the date of purchase.
This is defective piece and company's engineer take it lightly.

L am kindly request you to replace this model with new another model
Thanks

Hi,
This is regarding some technical issues came in washing machine... And we have given 2 time in 30 days for repair to ace machinery service at bangalore..
The particulars are-
1. Dump volve
2. Drain motor
3. General service
Paid rs.2800 also
The moment it deliver by your service agency... After 20 mint it again gets same problem,
Service agency partner are not good to serve your customer.
I will be thanfull to you if you can help me... Since 32 days we have not washed our clothes in washing machine.

Service center of moradabad took our washing machine for changing tsp after our complaint to them. When machine came back we observed that the problem has increased so they took our machine back and now we found that machine completely stopped working and got jammed. Their engineers have completely ruined my machine. They are not at all trust worthy and they dont know how to handle a machine and a customer.