ACT Fibernet Complaints & Reviews

Act fibernet account:[protected]

I have requested for permanent disconnection of my ACT internet connection. On successful submission of my request, I was asked to pay the revised bill of Rs. 787/-, which was generated on pro-rata basis. I was informed about this amount of Rs. 787/- from the ACT executives in-person. And, the executive had said that he will be updating the ACT office of the pro-rata bill amount. So, I paid...

I applied for new connection for act in bangalore on 31 july. And i still have not got the connection activated. This is pathetic service by act. The 2 hour installation is all myth. The documents were collected on friday (4 aug). There was change in telephone number. But that should not take 3 days of time.

The installation was done on sunday (6 aug). But the username and password has not been provided still. The installation...

I'm an act user from pallikarnai area.

Act is bloody scamming me. I have subscribed to an annual package of "chnact blaze 12m+free wif" which gives me 75mbps with a 250gb fup limit.
This 250 gb has gotten over within 6 days since the month began, 6 days!
Its currently showing that i've used 272 gb, 22 gb over the fup limit as of 6/8/17, which is completely fake.
This is just ridiculous. I've contacted...

I have been trying to get act to remove the junction box from my house which is utilising my electricity. I have made 4 calls so far and written numerous mails to the customer service team, nobody has come home to remove it. The engineer enters the house premises without our permission and does repair work when someone's internet doesn't work which is illegal. I will be making a police complaint if the engineer enters the house compound without...

My id is 11102412. My internet has been down for 2 days. I've been trying to reach the only customer care number for registering my complaint with act broadband[protected]. This number is useless because it's always busy 24×7. Its better to shift to airtel which at least has dedicated customer service numbers. I've been trying for the past 2 days but the number is always busy. Once they set up the broadband connection the sales representative...

I have requested for relocation of my act connection to a new house which is hardly 500m away from the existing one, but they are taking more than a week to complete the request. They are taking more than 4 days just to check the feasibility test. Not sure what kind of test does take this much of time whereas the act routers are present everywhere near my house.in-spite of submitting the required documents multiple time, they keep on messaging...

Act fibernet account[protected]

I have requested for permanent disconnection. They took almost one month to disconnect asking me to pay due amount even i was not used the internet. Later i payed the due amount and cleared there bill. Now again for july month, they are generated the invoice. Very very bad service. I am not able to connect the customer care as no one picks the call.

Also i have requested them...

Dear act,

This is really a joke from you guys, yesterday night i had registered complaint regarding non functional internet service and in morning i got a message from act that it will resolve by evening 8pm. But it doesnt happen and when i called to your coustmer care they informed me that it will take again 24hours. I mean is it a joke that for this interuption i have to wait for 48hours. And here just want to mention that...

I tried so many times to reach customer support care, but no one picks the call, could you please disconnect my connection. And please do not renew the connection. I got a message to pay some amount for upcoming months, i do not want to continue as i have moved out of city. Could you please resolve this as soon as possible and disconnect my connection....

This act fiber net people are frauding customers with the option of fup settings. Am using beam/act since 13 years i have much better experience about my usage and consumptions but now they people are started to telling that your usage is very high.. From my 1st fup reset last month only they started cheating me like anything.. They calculating my daily usage average 20gb consumption... If their calculations are right then what about my monthly...

I am currently using act fibernet service in tambaram chennai. I am facing frequent disconnections and fed up with worst and pathtic service from act. I have multiple times coustmer support and no proper results. They are taking minumum 4-5 days every time for making it up. Which loosing lot time without internet.
Act is not the company up to coustmer expectations. I don't recommend to any one to go with act.

So i have...

I took a connection on 20-7-17 and i paid 8, 700/rs executive promised me that it will be activated by 23-7-17. But on that day it has not happened i called customer care they said they will take complaint and it will be rectified in 24 hrs. But it has not happened on 24-7-17 also again i called customer care they said it will be done in 24 hrs but not happened. Till date 27-7-17 i dint got connection... Please don't believe in beam cable...

Last month i have paid money for railway ticket booking service & money transfer service to beam for my shop "sriganesheservices". Before paying money beam team member vikash kumar who coordinated with me, said within 3days money transfer service will be activate and within 5days railway ticket booking service will be activated. Till date both services are not activate and no response from beam. Vikash kumar not picking calls...

I had a connection but had disconnected it in 2015. Now when i applied for a new connection for a different address, they sent a confirmation request. It has been 5 days since then. I received no call from act. Rather i have been calling up the customer care and every time they say our executive will get back in another 24 hours. It's really sad customer service.
My mobile number is [protected]...

The fup usage is getting exhausted in 10 days. We normally browse youtube (Approx 2 hours per day) and netflix (Approx 2 hours per day) along with normal social media with no heavy downloads. However, 150gb of data is exhausted in 10 days and after opting reset of fup (100gb), i see the same pattern 59gb exhausted in 3 days.

I tested who is connected to my wifi but its all legit.

This looks very fishy and need...

Manytimes I have to work from home and I need uninterrupted Internet service.

Every 2 days there is issue like"Ethernet doesn't have a vaid IP configuration " They dont pick up my calls at a call center.

Why? Everytime. Once you solved this issue should not be getting again and again.

You fixed 4 to 5 boxes and even more in our building from which you supply connections to 50 to 100 other houses...

I took act fibernet internet connect 15 days back and i have registered 4 to 5 complaints in these 15 days. Very worst connectivity and service too. I paid 2k and its

Not even worth of 15 days. I mostly do work from home and internet is mandatory for me.

But act fibernet made me very upset. And today again i got issues and my internet not working. Service team is saying it will take 2 days to address the issue....

I've been using this fibernet connection for 3+ yrs now. Recently i shifted my house and requested for a relocation of connection. I've been waiting for almost 3 weeks now, they have not given me connection yet. Every time i call up customer care, i get a new ticket number, because each ticket is closed automatically after 3 days.
Finally i decided to exit from this hassle. So i raised a request to disconnect and refund my money,...

From last three months, i am seeing my fup limit is getting exceeded by end of second week on every month. I am recharging when it get exceeded but no use. Again new limit is also getting exhausted immediately. I asked log statements many times regarding my usage, no one sent my usage. Except this issue everything is fine with act vijayawada. My act account is[protected]....

Bangalore development authority — installing o[censored]nauthorized 4g tower on residential building at 2nd cross dinnur main road r. T. Nagar bangalore 560032

Sir

I am a resident of no 35 2nd cross dinnur main road r. T. Nagar bangalore 560032, opp to navodaya vidyanikethana

My neighbour (No 36 2nd cross dinnur main road r. T. Nagar bangalore 560032, opp to navodaya vidyanikethana) has constructed...