BookMyShow Complaints & Reviews

I am trying to book 2 tickets for the movie 'tashkent files' at movietime: the hub, goregaon, mumbai-western on 2 may 2019. Unfortunately, bms is not accepting payment neither from paytm wallet nor from card. Otp isnt showing up for paytm despite no network problems and in case of card, i am unable to enter the cvv... The app is not reading the cvv. Please help asap....

I attempted to book two tickets through bookmyshow on[protected] for forum neighborhood mall, whitefield bangalore.
The amount of inr 569.12 was debited from my account, however the seats were not booked and i got no confirmation. After sometime i booked the tickets again and this time i got the booking confirmation
However, the first transaction is a failure and the amount has not yet been refunded yet although it has been...

I am greety. Ibooked 6 tickets for a movie in book myshow.com in shobha mall inox on 15 april 2019 using federal bank credit card after selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of rs 1180.76 was debited from my account. I waited for around 20-25 minutes, but i didn't receive any sms or e-mail...

Date of incident: 25th apr 1 am

Description : yesterday midnight (1 am 25th apr), there were 9 unauthorized transactions happened to purchase bms gift cards using my amazon pay account for amount of 8500 inr, i already raised complain with bms (Incident # 8531622), it seems bms is hacked. Bms please do investigation quickly & refund amount asap....

Somebody accessed my book my show account on 17 apr 2019 and transferred rs. 1275/- and rs 850/- from my paytm wallet which was linked to my bookmyshow account by the name wer and rf as a 5 gift cards. I had immediately send an e mail to bookmyshow and requested them blocked the gift card. I then called bms customer care also and the ref id was given to me. Bms promised to revert after investigation by there backend team but as on 24th they...

I booked "avengers - end game" movie tickets through bookmyshow for sunday, 28th apr @ 2:20pm (Booking id wa2ya86) at cinepolis, dlf place, saket. After 24 hours, bookmyshow informed that ticket is cancelled since cinema has cancelled the show. I inquired and found that cinepolis didn't cancel the show. I called & asked bookmyshow reinstate my ticket booking as show is not cancelled however didn't receive any resolution or logical answer...

Yesterday, i received sms and email that i sent a gift card of 2000 and 500 on bookmyshow. Giftcards were purchased using quikpay. My quikpay was linked with paytm.

I have not made this transaction. I immediately sent an email to both paytm and bookmyshow.

Paytm replied saying since its from merchant side (Bookmyshow) only they can trace the transaction and find the fraudster.

So far, i have no...

I had booked for avengers endgame 2 tickets to see alongwith my kid for the carnival: imax, wadala 04:00pm | 26-apr-2019 show vide bookmyshow confirmation id w3gffxa.

Suddenly i got a sms and email from bookmyshow today that the booking is cancelled when i had not accessed the bookmyshow app nor given a call for cancellation.

Tried interacting with bookmyshow help centre who have kept on insisting that the booking...

Somebody just accessed my phone and transferred 1700 rs. From my amazon pay balance which is linked to my bookmyshow account by the name vriti c as a gift card to their account. I contacted them and they immediately blocked the gift card and told me that i will get my money back after they investigate . This was on april 19 th.today is 22 nd and still i get the same answer that they are investigating . How long does it take to just find the...

I booked tickets for friday at pvr ecx mall, but the app crashed after the payment, and now i have a ticket on sunday with different seat
How is this possible?

If i cancel the ticket the cancellation charge is too much, for an error that is not mine. But i do not want cancellation, i selected friday, different seat and i want what i selected.

If you cannot provide that i need full refund without deduction...

Hey, i just booked 2 tickets for avengers endgame. The transaction was done and the money was debited from the card but a message comes that the booking was cancelled. What to do now?? Even after that i booked the tickets again and surprisingly the two seats i chose earlier were available again. Please ensure that the payment done earlier is repayed....

Hi,
Right now bookmyshow doesn't provide the provision to delete ones account. I find this as an obstruction of consumer rights. How can the company hold on to the consumers information when the consumer wants it removed. This for me is a clear violation of consumer rights. I would like to know how bookmyshow has the authority to do this. And i would also like to have an option to delete my account....

I am mini v. I booked 4 tickets for athiran using bookmyshow.com in g track cinemas, kadinamkulam for 6:30pm show for date 14th april 2019 using state bank of india net banking
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.
But an amount of rs 542 was debited from my account. This transaction was...

I have booked a ticket on the date of 4april 2019 for the movie majili in Chennai for the show on 6apeil 2019 12pm. I used internet banking for the payment ... The money got debited but I didn't get any ticket confirmation..and also it's been more than a week now and I haven't got any refund...pls refund my money...
Here are my transaction details
Transfer to[protected]
Transaction I'd:[protected]/GAFVMHGS4...

While trying to login into my account, "something's not right here. Please try again after a while. We appreciate your patience. (#-96205)" this error is poping up and i'm unable to login into my account. I want to cancel my tickets and due to this error im unable to do that. Even i am not able to login into my account also. This looks ridiculous and book my show is not supposed to have this type of errors....

I booked a ticket for movie majili in inox mall (12pm show april 6th 2019) on thursday, at chennai, at first transaction my had been debited and i got no confirmation of ticket. So i did the transaction once again and the second time the ticket got booked but my first transaction money hadn't yet refunded. Plzz refund my money..
Of 1st transaction... Here are the first transaction details..
My transaction i'd:[protected]/gafvmhgs4...

I had booked tickets from bookmyshow website, booking time 11 am, after 12pm iam noticed location mistake (Iam trying to book rp mall calicut but selected rp mall kollam). Iam sent the infermation and cancelletion requst at 12: 45, i got reply from bookmyshow helpdesk..."the tickets can be canceled at least 4 hours prior to the show". How this possible my booking time is 11; am. Plaese take necessary action against the issue and refound my...

Booking id: WSMI0BGYA147NX
I booked 5 tickets for an event, the money got deducted from account but the tickets were not allotted to me.
As these tickets were for a highly sought after event, Book my show employees do not allot the tickets to the customer and instead keep it for them self and then sell it in the black market.
I suffered a a lot of trauma because of this event.

please provide me a resolution...

I am i am mohammed shamil from kerala. I am in need of this complaint as i have made a purchase on bookmyshow for a ticket today. Money has also be collected from my account but i am getting no confirmation regarding my purchase.. No emails no messages etc. So i would like to place a complaint against this company for this nuisance i also want my money back my account..

Thankyou...

Hi, rbi has mandated that movie ticket booking sites are not allowed to charge internet handling charges from their consumers.in spite of that, today i was charged rs 51.92 as internet fees on booking two tickets from bookmyshow.in doing so, they are violating rbi's mdr regulations. The two tickets are priced at rs 350. To handle such hefty internet fees, i had to buy a filmy pass which further costed me rs 99 and is supposed to give me rs...