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CC Avenue Complaints & Reviews

ccavenue.com
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Updated: Apr 2, 2024
Complaints 821
Resolved
144
Unresolved
677
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CC Avenue reviews & complaints page 16

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R
Rahim Kumar
Sep 27, 2020
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My order number is cca6877605

Rs 438 the amount.

Please refund to my respective account.

Very bad service i m experiencing with the website
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    P
    prit2912
    Sep 27, 2020
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    Address: TNEA

    I paid my councilling fees rupees 5000 to tnea online through cc avenue platform at the date of 12/07/2019. This amount was not credited to tnea online and also not refunded to my account. I paid through indian bank. Please check my above information and send my amount rupees 5000 as soon as possible. Transaction id[protected]. Tnea replied me only 16/07/2019 amount was received to them. There is no double payment they received.
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      B
      bhargavi anand
      Sep 24, 2020
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      Hi team, I have made the payment. While submitting there was a gateway error and the amount was deducted. Please get back to me ASAP.
      +1 photos
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        R
        Rkshreya
        from Patna, Bihar
        Sep 24, 2020
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        I have recharged my dishtv vc no [protected] through canara bank internet banking via ccavenue - gateway on 22.09.2020 of rs 360/- bank account was debited but dishtv was not recharged. It's already 2 days gone neither my dishtv get recharged nor amount deducted is refunded. Transaction i'd no is i-ccavenue[protected] dtd 22.09.2020. Kindly look into the matter and do the needful as soon as possible.
        CC Avenue customer support has been notified about the posted complaint.
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          J
          [email protected]
          Sep 23, 2020
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          Dear sir/ madam,

          My self sameer jadhav. I did online payment transaction on google pay with cc avenue bill desk process. Payment was deducted from my account but not credited to bharat gas due to which i had to pay to bharat gas cylinder delivery person. Details as below.

          Amt. 590.50/-
          Transaction date -8th jun 2020
          +1 photos
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            C
            CC Neeraj
            Sep 23, 2020
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            Address: VILL AND POST MUMTAJ NAGAR DIST FAIZABAD UP 224001

            Dear sir/madam,
            Maine date[protected] ko apne csc k common service centre k portal ko apke gatway se recharge kiya tha. Lekin kisi wajah se mera portal recharge nahi hua aur mere ac se rs. 10006.20 kat gaya. Aur computer screen par error 4 ka massage aa gaya.

            So please apse request h ki mera kata hua balance ya to mere ac me wapas credit kar diya jay ya fir csc portal par recharge kar diay jay.
            CC Avenue customer support has been notified about the posted complaint.
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              S
              Sba Zaid
              Sep 22, 2020
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              Order placed on 22 sep money deducted from my account there is no order history in max fashion application rs.999.00.
              CC Avenue customer support has been notified about the posted complaint.
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                S
                safruk
                Sep 19, 2020
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                Resolved

                I placed an order on max fashion on september 19th 2020. Amount got deducted at 11:51am september 19th by cc avenue but the order was not confirmed. Please refund asap
                +2 photos
                Dec 26, 2020
                Complaint marked as Resolved 
                Money credited on 25th December 2020.was debited in September. Took 3 months. Although I am glad to have my money back!
                CC Avenue customer support has been notified about the posted complaint.
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                No updates yet. Money still not credited
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                  V
                  vinu456
                  from Irinjalakuda, Kerala
                  Sep 18, 2020
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                  I booked a "Niramala vazhipadu for RS 200" online as an offering to the Gururvayur temple. The money is received from the bank. But the temple website shows that the money transaction is a failure. No receipt received. The screenshots of the bank details and the Gururvayur Devaswom website is attached. Hope to check and take action.
                  +2 photos
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                    S
                    saurav66373
                    Sep 18, 2020
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                    I paid through cc Avenue and money debited from my bank. But product not received. Almost 7 days over. I contacted ccavenue customer care many time but they have no proper customer support. Very bad service from ccavenue. I heard so many complain about ccavenue and now I am facing.
                    CC Avenue customer support has been notified about the posted complaint.
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                      S
                      Sugi Sugan
                      Sep 15, 2020
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                      I have recharge an amount of rs. 598 for airtel prepaid mobile no on 30 august 2020 and my order no is[protected]. The amount has been debited from my account. However, i have not yet receive my recharge amount.

                      Kindly do the needful.
                      +1 photos
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                        K
                        KS Vijayakumar
                        from Ernakulam, Kerala
                        Sep 14, 2020
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                        Hi sir,
                        On 14th sep 20 9.40 pm i have made payment for new bharath gas connection.
                        In payment gate way stage the amount deducted from my bank but in between the section got expired and i haven't revived any receipt from site.

                        Its difficult for me to submit proof of payment to the distributor for releasing the cylinder and connection.

                        Please help me to resole the issue.
                        Please find below payment deduction details.
                        Transaction id:[protected]
                        +1 photos
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                          M
                          Mishank28
                          Sep 9, 2020
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                          I was adding funds to my idfc bank through upi.
                          The amount got deducted from standard chartered bank but did not credited to my idfc bank.
                          The amount is still not refunded to source account nor it has been credited to the beneficiary account. (Idfc)
                          Date: 14 august 2020
                          Transaction number:[protected]
                          Amount: 65000
                          +1 photos
                          CC Avenue customer support has been notified about the posted complaint.
                          Sep 12, 2020
                          Updated by Mishank28                           Still waiting for the resolution. No response received till date.
                          Sep 15, 2020
                          Updated by Mishank28                           Still waiting for the resolution. No response received till date.
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                            N
                            Neetu Wadhwani
                            Sep 6, 2020
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                            Address: Nagrik society, Bhuj, Kutch, Gujrat 370001

                            I recently purchased item from max fashion app worth ₹1347.99 online on 6th sept. The payment was successful done through google pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
                            I request you to refund the amount as soon as possible.
                            +1 photos
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                            Any update it's been 12 days and haven't heard a word regarding any progress on my complaint
                            I noticed that many complaints have been resolved in just few days but for me why it is taking too long.
                            Please let me know when I will receive my refund.
                            Reply
                            Payment done rs 699 but order not placed how can I gate refund

                            order not placed - max fashion (money was deducted) - Comment #3765705 - Image #0
                            Reply
                            I ordered from max fashion worth 1100. The money was debited and the order wasn't confirmed.

                            order not placed - max fashion (money was deducted) - Comment #3809175 - Image #0
                            Reply
                            I placed an order from max fashion worth 1100/-. The money was debited however the order wasn't confirmed.

                            order not placed - max fashion (money was deducted) - Comment #3809176 - Image #0
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                            I recently purchased item from max fashion app worth ₹399online on 10th October. The payment was successful done through google pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
                            I request you to refund the amount as soon as possible.

                            order not placed - max fashion (money was deducted) - Comment #3915226 - Image #0
                            order not placed - max fashion (money was deducted) - Comment #3915226 - Image #1
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                              D
                              Diip Kumar
                              Sep 4, 2020
                              Resolved
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                              Resolved

                              I booked lpg (Bharatgas) cylinder on 31/08/2020 by sbi debit card. Transaction failed but bank gave successful payment receipt on my email and sms on my phone that rs.611.45 was debited by my account. Bharatgas site show the transaction status failure. I want refund of my payment please accept my request. Lpg id[protected].
                              +1 photos
                              Sep 9, 2020
                              Complaint marked as Resolved 
                              my complaint is resolved. Thanks Sir
                              CC Avenue customer support has been notified about the posted complaint.
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                                C
                                Charvi Ballal
                                Sep 4, 2020
                                Resolved
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                                Resolved

                                I recently purchased item from max fashion app worth ₹329 online on 3rd sept. The payment was successful done through google pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
                                I request you to refund the amount as soon as possible.

                                Upi transaction id:[protected]
                                +1 photos
                                Sep 5, 2020
                                Complaint marked as Resolved 
                                CC Avenue customer support has been notified about the posted complaint.
                                Sep 05, 2020
                                Updated by Charvi Ballal                                 Money have been reverted back
                                Thanks!!
                                View replies
                                Today I have ordered 3 items from max fashion app worth ₹999 online on 30 th sept. The payment was successful done through phone pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
                                I request you to refund the amount as soon as possible.

                                order not placed - max fashion - Comment #3741457 - Image #0
                                Reply
                                I recently purchased from max fashion app worth of 799 rps on 29 sept .I paid through gpay and payment was successful but my order didn't placed on app nor i got any confirmation mail from max fashion.Please look into this matter and provide my refund back

                                order not placed - max fashion - Comment #3741587 - Image #0
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                                I recently purchased from max fashion app worth of 699 Rs on October 2.i had payed the amount through gpay and the payment was successful but my order was not confirmed neither did I get any confirmation message from them. Kindly look into the matter and refund me as soon as possible

                                order not placed - max fashion - Comment #3742517 - Image #0
                                Reply
                                I have done a payment of Rs.999 for buying two dresses in Max fashion app but neither was the order placed nor did I receive any confirmation mail but the payment was successful. Kindly look into the matter I want a refund back as soon as possible.

                                order not placed - max fashion - Comment #3747202 - Image #0
                                Reply
                                i paid for my order through phonepe in max fashion app Rs.1278, but the order not placed & the order history is empty, please solve this issue & refund my amount .

                                order not placed - max fashion - Comment #3786210 - Image #0
                                Reply
                                I placed and order today (i.e. 21 Jan 2021) my money was charged through Google pay and was deducted from my account but the order was not placed.

                                My order no. Is[protected]
                                When looking on the site for recent orders, there is none and I haven't received any mail or sms from the site which means my order has not been placed but the money was deducted.

                                I would request you to look into this issue at the earliest and refund my money.

                                order not placed - max fashion - Comment #3790276 - Image #0
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                                  S
                                  Shivprabhu Chougule
                                  from Pune, Maharashtra
                                  Sep 3, 2020
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                                  Address: Sangli
                                  Website: CS Jewellers-Phonepe UPI

                                  Dear Team,

                                  I have transferred to [protected]@icici Rs.1000 under my gold tree scheme on 3rd Sept20. The scheme started at 6th Jan2020 with 2 installments remaining.

                                  But the deduction amount is not reflected into my scheme account. So, requesting you to please help me to get this resolved ASAP.

                                  Today with this transaction it should be completed 9 instalments but it seems to be 8 only.

                                  The details are as follows:

                                  Name: Shivprabhu Mahadev Chougule

                                  Scheme Name: Gold tree

                                  Scheme ID : FGGT4297

                                  Deduction details:

                                  Your Order#BCS[protected] on http://216.10.250.135 for INR 1000.00 was successful.CCA Ref No:[protected]

                                  (message screeshot & upi details attached)

                                  Regards,
                                  Shivprabhu Chougule
                                  [protected]
                                  +1 photos
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                                    S
                                    Shivprabhu Chougule
                                    from Pune, Maharashtra
                                    Sep 3, 2020
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                                    Dear Team,

                                    I have transferred Rs. 1000 under my gold tree scheme on 3rd Sept20. The scheme started at 6th Jan2020 with 2 installments remaining.

                                    But the deduction amount is not reflected into my scheme account. So, requesting you to please help me to get this resolved ASAP.

                                    The details are as follows:

                                    Name: Shivprabhu Mahadev Chougule

                                    Scheme Name: Gold tree

                                    Scheme ID : FGGT4297

                                    Deduction details:

                                    Your Order#BCS[protected] on http://216.10.250.135 for INR 1000.00 was successful.CCA Ref No:[protected]

                                    (message screeshot & upi details attached)

                                    Regards,
                                    Shivprabhu Chougule
                                    [protected]
                                    +2 photos
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                                      M
                                      Mahender Mendirtta
                                      from Delhi, Delhi
                                      Sep 2, 2020
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                                      On 29th August.. I have found a transaction in my paytm phone account [protected] of INR 529 at 4:45 pm. Paytm used ccavenue as paytm getaway. But I didn't received any transaction OTP or anything which confirm for any payment.
                                      I noticed that in evening and logged customer complaint.
                                      I got reply from paytm that transaction is valid. But paytm suggest to contact ccavenue to know where the transaction done. Who was Marchant. Where this money spent.
                                      I need your support to know the details of transaction otherwise this maybe happen again and to other people as well.
                                      I know that is a small amount but loss of big trust in online payment.
                                      I have also attached snapshot of transaction done on paytm..
                                      I request to resolve the issue ASAP.
                                      Thanks
                                      Mahender Kumar
                                      +1 photos
                                      CC Avenue customer support has been notified about the posted complaint.
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                                        P
                                        Priyanag
                                        Aug 31, 2020
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                                        To whomever it may concern,

                                        I recently purchased items worth ₹2157.30 from Max fashion online shopping app on 31st August. The payment was done through Google Pay and was successful and the amount was debited from my account. However I'm not able to see my order history in the app and the 'ordered items' are still in my cart and did not receive any confirmation mail from CC Avenue or from Max.
                                        I request you to refund the amount as soon as possible.
                                        CC Avenue customer support has been notified about the posted complaint.
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