Croma Complaints & Reviews

Had ordered a window ac from croma retail online on 4th april 2016. Invoice number sle001ec0042784 and cancelled it within an hour of ordering. I also confirmed my cancellation by calling again on 6th . Still i got a call from fedex asking me about my address for delivery. I called croma retail again 3rd time to confirm my cancellation. I had not got my refund till 12th so i called croma 4th time to ask about my money. They told i will get...

Hi
Myself praveen purchased Whirlpool AC from Preet vihar outlet on 10th April 16. The free stabilizer provided with it doesn't working from day one . Called your preet vihar outlet regarding this, shocked to hear a technician might visit on chargeable basis . I had no other option regarding this so lodging complaint to solve my problem soon . My purchase invoice no;- SLFL02A[protected] . I paid around 40000 K for the AC, wheras I...

Myself jharna b gautam purchased voltas ac from croma store janakpuri new delhi as on 17.06.2016 invoice no slf02a[protected]. There was one year manufaturer warranty and 2 years extended warranty... Warranty code is 7236. First of all it was not properly conveyed that extended warranty is not provided by the manufacturer it is croma who is giving extended warranty... I registered complaint for problem in ac (No cooling at all) and remote...

I visited croma sector 29 store at 1700 hrs today and the cashier on duty at ground floor advised me that the card has expired.( [protected])

He denied providing me any information to my query with regard to how to validate the same.

On contacting the customer service, i have been advised that i can get the card re-validated by paying an amount of rs500/- at the same store and also this amount will be added...

I purchased a voltas window ac 2years back from gurgaon croma center. Some days back when i checked bill i found that ink has vanished from bill as it was a thermal paper. I need a duplicate bill.
I have been connecting croma store but not getting any proper response even the behavior is also very rude and irresponsible, its been almost a month.
My email id [protected]@gmail.com. let me know if you need anything else....

Humnay croma pasific mall say apna tv samsung h6400 liya cromanay humay 1yearv warrenty di thi lekin ab humaray tv main pichlay 2 month say problem hai huimnay samsung service center m, ain complaint ki thi un honay kaha ki ye led out of warrenty hai or hum pichley 2 months say croma pasific mall main akay suffer kar rahay hai kabhi boltay hai 2 din bad ana kabhi bol tay hai 1 din bad ana humay ye sab gurpreet ji pichlay 2 months bol rahay...

We have registered a complaint on 05th apr 2016 regarding the fridge chroma 250l 5 star crar 2244 & when your engineer seen the same found that the compressor is having problem & also told these type of fridge are not available in chroma, hence replacement of this part is problem and there after there is not communication.
Today i have connected with chroma customer & spoken to shravani & she re register the complaint.
Therefore,...

Hi all,

My name is mohit kumar verma and i purchased laptop "lenovo g[protected]"(Serial number - cb[protected] laptop on 22-dec-2013 from croma, ghaziabad, india. At the time of purchasing this laptop, i had also taken 2 years extended warranty so that in the case of any issue, i can take help from you. All the bills and invoices have been attached this mail for your kind reference.

This laptop was working...

I'm Mr.Prakash Shelar, I received my credit card statement on 11th April 2016.It had stated about a charge of 184.95 rupees which is approximately 185 rupees .I have no clue as to why I'm charge with this 185 rupees on 1st April 2016.I want an valid explaination and money i.e.185 rupees back.
Another complaint is that I had purchased an Ipad mini 4 from croma in month of November, while purchasing I was told that I will get a cash...

Hi
Myself praveen purchased whirlpool ac from preet vihar outlet on 10th april 16. The free stabilizer provided with it doesn't working from day one . Called your preet vihar outlet regarding this, shocked to hear a technician might visit on chargeable basis . I had no other option regarding this so lodging complaint to solve my problem soon . My purchase invoice no;- slfl02a[protected] . I paid around 40000 k for the ac, wheras i...

I visited tata croma prabhadevi couple of times before gudi padwa to enquire about sony and lg make tvs. The contact person was mr. Arif. I wanted to know if any special offer was available on account of festival. Before the festival it was not available. On the day of festival i got a call from mr. Arif and another gentleman i suppose mr. John (He was christian) and conveyed that special festival offer was announced and valid only on the...

My gift card number is [protected]

when i checked online it shows that my gift card has expired but the validity was stated as 365 days and it has not been a period of 365 since the purchase of the card

Please help me on how to resolve this issue as i want to continue my shopping experience with Croma retail in the future

Thakur.[protected]@gmail.com...

Service Request no- SR[protected] has been registered and still not getting resolved. Several updates has been done on that. I have purchased Croma 32'' LED on sunday 10th April, as promised it got delivered on monday 11th April. But today it is 14th April and installation is still pending. even after several complaints no body bothered to call. This is seriously a pathetic service. When called the customer care, the same repeated response...

I am sorry to write this, but I am very frustrated.

I have purchased the Samsung LED 32 J4300 on Friday dated[protected],
on the Occasion of GudiPadwa.

We are awaited, Yesterday I called TATA Croma, Mr. Kiran told me that it is out of Stock, if its out of stock how can you sell that TV??? FROUD...!!!
Mr. kiran promised to arrange delivery by yesterday itself, But it wont made.

And...

My croma ac had cooling issues and logged case with you. Below are the trouble i faced;

18th feb - logged case with croma repesentative

19th feb - engineer visited my house and confirmed that it was a gas issue & will be filled the next day.

22nd feb - again called croma representative stating no one visited the site for gas filling. The next day another engineer visited the site and said its...

During the 1st week of feb 2016, i purchased a croma led 40 inch television at croma, nungmabakkam, at the rate of rs. 28, 990/-, salesman was mr. Uday. I paid a partial amount and balance, i opted for interest free emi option with bajaj, as i was suggested of it and found it better option. After i bought, within less than 2 months, on 7th april, my television did not work. I made a complaint on 8th april and i was asked to return the tv...

The above product purchased by me on 10.04.16 from your oberoi mall at goregaon (east) store. I tried at home for preparing soda, but it is not working
Gas not coming out in the bottle. I request you to send your technician at my residential address for giving demo as per my convenient time and days. i am aregistered customers and my mobile n. [protected] Res. land line no.28842233.


R.M Kamble
[protected]...

I had purchased three 1.5 tr croma make split ac. I had booked complaint on 5th apr for one ac not working and servicing of other two acs. Till date no action despite of me calling them daily basis.
This is the worst company in terms of customer care.
I have spoken to every body including manager of indirapuram croma centre. He promised it will be resolved . No action till now.
Now i am going to consumer court...

Bought mobile phone and handset from croma on 7 march 2016. The payment was done taken twice from the cashier by bank of Maharashtra debit card as we as cash. Cash payment was taken by cashier as he thought that the card payment was not successful.
However we have given 6000 rupees extra due to this cashier mistake.
Request you to help...

I have purchased a 0.8 protable ac from croma hyderbad I called customer care on 18.3.2016 with a complant no.HYD.180316FS00001.u exuctive cam e to my home told me its a motor problem and I need to speak with his manager I spoke with the manager he told me to that part is not aviaable .when he get the part he will fix .how many days u need to get a part already 21 days gone .is any one going to slove my problem .anyhow I have file a case...