MakeMyTrip India Complaints & Reviews

I am writing this mail in context of the hotel reservation made on 12th aug'17 for one day stay at mysore with
Pnr 2267157booking id nh[protected].

Surprisingly while we searched for hotels in mysore, the search result fetched hotel properties from jhansi, uttar pradesh (Without any indication of the location, address of the property, pin code, not even showing the estimated distance from my current location).br...

Hi,
Its vikas, we booked 5 rooms in this blue pine resort (Lansdowne) for 15th july 2017 through id nh[protected]. We were 4 couples and 3 singles.

We booked this resort on the ratings and services assured through the make my trip wordings on their site, plz refer the incident report -

1) we checked in this resort on 15th july, i. E. Saturday and on the very initial stage the services and hospitality...

Booking id#hs23220,
Booking reference#ref_67551,
Booking dt: 21-mar-2017,
Checkin dt: 12-aug-2017 to 15-aug-2017,
Booking amount: 17, 982,
Homestay address: leisure vacations - three rivers resort, madapur club, madapur club post madapura, near channamma college, madikeri, karnataka - 571251.

Booked an accomodation in coorg through righstay on 21st mar 2017 with checkin date 12-mar for...

Reference to nh[protected].

Terrible experience on domestic hotel by makemytrip - the hotel property was closed when i arrived at the location in kovalam, kerela.

Waited for couple of hours for a customer care executive to be able to resolve the issue. (With my kid age 4yrs). Executives kept passing me on from one to another, mentioning they will get back in 20mins.

I had also pinged ritwik...

I had booked cab service from mahabaleshwar to pune airport. The journey date and time was 19th july 2017 07:30 hrs. I got confirmation that my cab is booked. I paid all amoutn as well. But on journey date when i was planning to get ready to go to pune to catch flight. I made call at 7:00 in the morning and asked about cab service. They took 15 minutes to check and at 7:20 they told me that my booking is cancelled due to unavailability of...

I made two referals and made two people download the app and sign up from my link
It was mentioned on Make My Trip website that When a Friend signs up on the app, you earn ₹ 1000 and When a friend books with us, you earn up to ₹ 800

I have got both the things done.
My wallet should have been credit by 1000+800+1000+800 untill by now. But i have not receievd any amount. This is so frustrating . Will never use...

Hello, i'm raviraj from hyderabad, i booked flight tickets on mmt, the policy stated that they will charge for date change and not for time change, when i contacted mmt customer care, they were not responding but cut my call most of the times. Please take reasonable action and i want justice for this.

Mmt does not care for customers and does not give hear to customer voice...

The hotel provided in mysore shastri paradise is non hygienic. The bathrooms were sticking. The bed covers, pillows were used & and dirty. The people over there misbehaved with us. Still after complaining to reception they didn't manage proper bedcovers. The room locks were damaged. The furniture of the rooms were so rough that it scratched on the hands &the people in our group got injured....

While attempting to purchase a ticket for the Air Asia flight from Pune to Bangalore on 12th Aug, the transaction failed yet the money was debited from my account. The transaction details are attached. I've sent two emails and a message on Facebook but I have received no response.

This is despite the fact the website acknowledges that such problems occur and assures us that a refund will be issued in 3-4 working days once it...

Makemytrip is a fraudulent company and does not refund the amount which is due. I had the misfortune of booking a ticket through this portal. The airlines had refunded part of the amount since they did not have the required seat on the flight which i had booked. The amount was refunded to makemytrip but this fraud company did not pass it on to me.

Below is the transcript of the email conversation with the customer executive...

I booked a ticket from bangalore to erode this morning for a wrong date (Aug 11th) and hence had to cancel the ticket within the very next 5 minutes, however 45% cancellation charges were levied which is really not acceptable as the cancellation was done 48 hours prior. When calling the customer care they couldnt help me and told thats what the penality clause is. I lost rs 500 which i think is a good amount of money that a company is stealing...

Had a bus booking on 31st july of which i was informed on 30th july by the bus operator under makemytrip.
I was also sent an sms of bus being canvelled.
The no padikkal travels said they could put us on another no kerala lines but we have to pay extra.
Despite telling them that our payment is already done on makemytrip which had indirectly gone to them.
They were consistent that they can't do anything about the...

As soon as amount got debited for my round about flight from chennai to mumbai, it returned to home page of make my trip app but booking confirmation was not shown.
Customer care numbers are of no use, they read mobile number and say no booking found and end the call, no option of speaking to any executive.

I was booking chennai to mumbai flight for 18th oct evening and return flight for 23rd oct morning
br...

I have booked ticket from lucknow to kolkata and return through indigo flight on 12th july with makemytrip id nf[protected] i have received pnr for both my flights but no invoice and tickets booked from your side. It is necessary for me as it isreimbursable.
Sad situation is ihave tried all your helpline no but no option to talk to someone to make a request
Also on your website in option to print ticket it is saying nf[protected]...

Sir ji mne gest user se ticket banai. Bangaluru se delhi 21.08.2017.
Bank se pse kt gye pr ticket nhi bani. Or mmt ka ref no. Bhi aa gya. Nf[protected]p01
Mo. [protected]
Ticket bni h ya nhi bni. Ye bhi nhi pta chl rha h. Sir agr ticket ban gai h to use kse download kr skta hu? Sir ji kuch kro nhi to mhine m 10000 kamane vale ke 6122/-
Pani m chle jayenge. Plzz help....

Nf[protected]
I have booked flight from bangalore to lucknow via delhi
Flight no for bangalore to delhi was ai173
And delhi to bangalore was ai 411.
From delhi to bangalore flight was cancelled and so i was told to get full refund but after complaining many times i haven't got refund
I have registered complain to make my trip
Reference id:[[protected]] mmt...

I am umesh v godbole bengaluru karnataka. On 20/072017 i tried to book online bus reservation from bangalore to soraba/sagara through makemytrip and i paid rs.600 towards the same using my corporation bank debit card. After the payment process was done suddenly the online bookig site of makemytrip logged off automatically without generating the ticket. But to my surprise the amount of rs.600 is debited to my sb account. Now i have to request...

Dear sir,
We came to know that udf & aat charges if paid already for the travel dates after 8th of july are refundable by respective airlines if tickets are booked prior to 7th of july, 2017. Here i feel pleasure to inform you that i have booked following air tickets through your portal on 20th of june, 2017 for which i have paid entire payment i/c udf & aat thru my credit card and now as per the recently amended director general...

I was browsing the site for booking the tickets and when the mouse wentover got clicked and i immediately called within 5 seconds. The customer service representative told me to wait on hold and i knew something was fishy. After 10 minutes, she comes back and says it has been booked. We can only do partial refund. Then i called threatened with lawsuit.. They said they will apply convenience fees. (500 rupees)

I said - within...

This is regarding my bookings with make my trip where i have successfully applied a code for cash back on 4 booking id and the same has been confirmed by the relevant department over phone call.in this regard even after various followup on phone call the matter has not been resolved and the cash back has not been provided. Even more now the other team members of mmt are saying that the code was not applied though it was earlier confirmed...