MakeMyTrip India Complaints & Reviews

Booking id:nn[protected], booking made on 9 june 2017

Made a booking with makemytrip for an international flight. There was a cash back of inr 382 promised at the time of booking.

Later on cash back was not processed and on inquiring, they raised a support request : reference id:[[protected]]

They said amount is paid to hdfc credit card, but hdfc said no
[protected]

Reference...

This complaint is regarding booking id: nh[protected]. I booked a room in fabhotel mishra residency new town, kolkata for 3 nights starting from 25th august 2017. When i and my wife reached the hotel, the receptionist told me that no such room has been booked on my name. After a lot of arguments with him, he gave us a very small-room cheap low-cost room in the hotel. We had booked a super delux room and were forced to spend the night in...

Hi team,

Booking id nl[protected]
Email id : [protected]@gmail.com
I have booked a holiday package to shimla manali chandigarh, journey starts on[protected]. As the situation at chandigarh is violent and curfew is raised lately and also since i am travelling with my family, i requested to either postpone or cancel and refund the amount. But the team is saying everything is fine and insisting us to travel to the...

I mr nagamadhuyadav i have tried to book my flight ticket air india 6:35am from hyd to delhi ticket was unsuccessfully but amount was debuted from my account rs8004 on 24/08/2017 time 21:00:36 reference mail i'd [protected]@gmail.com please refund my amount no customer care person to talk only computer recorded msg repeats. I request all the customers who have suffered from makemytrip company come together i work in media i am going to make...

I cancelled two hotel bookings via makemytrip on 13 august. I have not received any refund in my bank account yet but makemytrip claims to have refunded the money. I have proofs from my bank statement to validate no refund was credited to my account. I have sent an email to the makemytrip attaching my bank statement as proof. There is no way to contact their refund team and they are not paying my refund....

Dear sir,

We came to know that udf & aat charges if paid already for the travel dates after 8th of july are refundable by respective airlines if tickets are booked prior to 7th of july, 2017. I would like to inform you that i have booked following air tickets through your portal on 27th of june, 2017 for which i have paid entire payment i/c udf & aat thru my debit card and now as per the recently amended director general of...

Ref no[protected] dt 11/08/2017 complaint booking id nc[protected] car booked on 28/07/2017 from chandigarh to mcleodganj. The car details shared by mmt was different and a different car came to pick us. So we cancelled our trip. Mmt initiated the refund as they claim against the reference no[protected] but the refund was credited to my account. After several follow ups with customer service they still didn't refund the amount. Please...

Once the booking is done and the customer needs help. No response comes. Extremely pathetic behavior. Customer care executives also misguide.
I want to bring into your notice a recent incidence where i booked a round trip from ahmedabad to delhi. Pnr no - t3279n on sunday i. E. 20 aug'17 through make my trip. By mistake i clicked on wrong flight and booked it. After knowing this i immediately called their customer care. Nobody was...

I had booked a cab from make my trip from nishaad resorts in naddi to mini swiss in khajjar. While doing the booking from their app i selected nishaad resorts and it automatically selected mcleodganj dharamsala. Same thing happened when we booked this resort from their app... It says it is in mcleod ganj and hence we thought its in mcleod ganj but only after coming here we got to know it is 10 km away from mcleodganj .
Firstly,...

Makemytrip has cheated me by not giving me the refund i am due on a cancelled ticket, whose date was changed.

Booking id nf[protected])
Mmt compaint reference id[protected].
Amount paid by me : 19606
Cost of re-booked ticket (16 aug-19 aug) : 9262
Penalty for changing earlier date ticket: 5100
Refund due to me:[protected]= 5244.
The refund mmt have given me is 2494.
Amount...

I was trying to book my ticket for mumbai to delhi on 27th july 2017 through mmt, at that time my money got deducted but didn't got any confirmation regarding the same. I called to the call centre too, they told me that i will get my money credit into my account on 9th itself, but it's not done yet, now it's 21st july. My transaction id is nf[protected]c01/makemytrip com. I want my refund anyhow....

I booked my hotel on 2nd Aug'17 more than 2 weeks before my visit to Langakwi, Malaysia. My booking ID is NH[protected]. I paid total amount in advance & my booking was confirmed by MMT. Once we reach hotel, we were shocked to here that booking is not done by MMT. MMT cheated me by sending message as booking accepted from hotel end. Finally called Hotel agent and they said that booking is not confirmed. Later after spending 4 hours discussion...

I booked hotel for 13.8.2017. My booking id: mhs141218. My mmt received my payment and even after that it was in unconfirmed status. When we went the hotel directly for checking in we're shocked. They said mmt had to pay last 3 months booking amount to them after that only they will take any new booking from mmt. Mmt cheated me by sending message as booking accepted from hotel end. Fraudulent activity from such big popularity i never expected....

Very poor and pathetic cab service. Inspite of booking and advance payment the cab did not arrive at the said time at the airport and after various calls to the make my trip office. The driver did not turn up and the people at the customer care are also useless and could not resolve the issue. Waiting for an hour i booked another cab from the airport.

Poorest ever service seen....

I had done the booking for airasia flight from hyderabad to kochi. But booking transactions have not been completed and money credit from my sbi account. For your reference received message from bank is as follows :-
"thank you for using state bank internet banking. Your transaction ref no igaburocu4 for rs.3201.0 on 11-aug-17 14:08"
When i am trying to contact at make my trip customer care center they told that "there is no...

Dear concern

Crm ref id:[protected]| booking id: in1706b5s4222875

Very bad experience on very first day itself. Requested 20 times to take care all the things. Same thing happened, which happened in last dubai trip.

Problems / harassment faced during tour:

1. Tempo traveller was in so bad condition, took whole day to reach kanyakumari late evening.
2. New traveller was...

I am writing this mail in context of the hotel reservation made on 12th aug'17 for one day stay at mysore with
Pnr 2267157booking id nh[protected].

Surprisingly while we searched for hotels in mysore, the search result fetched hotel properties from jhansi, uttar pradesh (Without any indication of the location, address of the property, pin code, not even showing the estimated distance from my current location).br...

Hi,
Its vikas, we booked 5 rooms in this blue pine resort (Lansdowne) for 15th july 2017 through id nh[protected]. We were 4 couples and 3 singles.

We booked this resort on the ratings and services assured through the make my trip wordings on their site, plz refer the incident report -

1) we checked in this resort on 15th july, i. E. Saturday and on the very initial stage the services and hospitality...

Booking id#hs23220,
Booking reference#ref_67551,
Booking dt: 21-mar-2017,
Checkin dt: 12-aug-2017 to 15-aug-2017,
Booking amount: 17, 982,
Homestay address: leisure vacations - three rivers resort, madapur club, madapur club post madapura, near channamma college, madikeri, karnataka - 571251.

Booked an accomodation in coorg through righstay on 21st mar 2017 with checkin date 12-mar for...

Reference to nh[protected].

Terrible experience on domestic hotel by makemytrip - the hotel property was closed when i arrived at the location in kovalam, kerela.

Waited for couple of hours for a customer care executive to be able to resolve the issue. (With my kid age 4yrs). Executives kept passing me on from one to another, mentioning they will get back in 20mins.

I had also pinged ritwik...